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Is Customers Bank safe?

Customers Bank risk score

The company’s data is likely at high risk of exposure or other security challenges, which could potentially result in financial loss, reputational damage, and privacy concerns. It seems that immediate action is required to address any existing breaches and to implement measures for further incidents prevention.

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d

71/100

overall score

Total issues found:

1146
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Updated on: September 9, 2024

Data we analyse
Recent Critical Risk issues we found
144 SSL configuration issues found
Only 34% of systems cloud-hosted
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What information we check

For security teams to quickly address digital threats, efficiently handle zero-day incidents, and reduce their risk exposure time, we gather billions of signals each week from a multitude of sources. We help organizations identify risks, gain actionable insights, and respond faster to stay ahead of threats. This includes the collection and analysis of data from a multitude of clearnet and darknet sources to have a thorough and up-to-date understanding of a company’s digital stance.


Some of the factors we use to calculate the overall score:
Software patching
Web application security
Email security
Dark web exposure

Customers Bank is a dynamic community-oriented financial institution dedicated to delivering an effortless banking experience combined with exceptional value and service. Established as a full-service bank, Customers Bank provides a comprehensive selection of products and services through high-tech, high-touch methods, seamlessly integrating advanced technology with personalized customer interaction.

With operational bases in diverse locations including Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, and Texas, Customers Bank offers an extensive portfolio of loans targeted at small businesses, multi-family projects, mortgage companies, and individual consumers across the nation. The bank’s network and services are built to support the growth and financial stability of the communities it serves.

At the core of Customers Bank's operational philosophy are three fundamental pillars: a commitment to human connections, a dedication to merging innovative technologies with banking, and grounding cutting-edge innovation in a solid, experienced financial foundation. This tri-fold approach ensures that every stakeholder—whether customer, employee, or investor—is connected to real opportunities that foster substantial growth, expedited by the bank’s swift and agile operations.

Customers Bank is a subsidiary of Customers Bancorp, Inc., which is publicly traded on the New York Stock Exchange under the ticker symbol CUBI. The bank is an equal opportunity lender and proudly adheres to the Federal Reserve System’s regulations with deposits insured by the Federal Deposit Insurance Corporation (FDIC). Moreover, it holds credentials as an Equal Housing Lender.

For further details on privacy and to ensure the confidentiality of personal information, Customers Bank encourages its customers to utilize secure communication channels provided on its official website. For additional information or inquiries, visit https://www.customersbank.com/privacy-notice/.
Website:
https://customersbank.com
Industries:
Banking
Company size:
501-1000 employees
Founded:
1997
Headquarters:
1015 Penn Ave; Wyomissing, PA 19610, US

Risk report

https://customersbank.com

Phishing and malware

1000 issues

The risks of malware and phishing include data and identity theft, system damage, financial fraud and losses, and the potential for credential compromise, which can lead to further attacks on personal or organizational systems.

Data breach incidents: 1000

1 Employee passwords stolen (5149)
2 Employees affected by data breaches (760)
3 Data points leaked (5149)
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Network security

1 issue

Network security issues can help hackers find and map out services on your network, revealing weak spots. Once they identify these targets, they can break in and move around the network to access more systems. This can lead to data breaches and other security problems that may disrupt your business operations. Keeping the network infrastructure up-to-date helps organizations defend against such risks by identifying vulnerabilities early and strengthening network defenses.

1 Most of the IPs are provided by same internet service providers
2 Credential brute-force attacks on webpage logins and services like SSH, FTP, SIP, SMTP, RDP, etc
3 Spam email content, infected attachments, and phishing emails
4 Fraudulent orders
5 Hacking
6 Phishing websites and/or email
7 Vulnerable to spoofing
8 Attempts at SQL injection
9 Comment/forum spam, HTTP referer spam, or other CMS spam
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Email security

0 issues

Weak email security policies and improper email server configurations can lead to compromised accounts within your organization that are used to spread phishing, malware or spam through your official communication channels. Our approach helps identify and strengthen these policies, protecting the company's image and maintaining client trust.

Website security

145 issues

Website security vulnerabilities are the most common way for threat actors to initiate data breaches and deploy arbitrary malicious code, potentially stealing customer information, payment details and otherwise negatively impacting your company’s reputation. By using passive vulnerability scanning techniques, we can legally and with confidence identify exposed network nodes and check them for known vulnerabilities. This approach helps organizations protect their business operations and reputation by proactively securing their websites.

1 Low vulnerabilities
2 Domain certificate path validation failure (7)
3 SSL certificate lifespan is longer than recommended 90 days (17)
4 Deployed certificate signatures are RSA only, should have at least one of ECDSA signatures (19)
5 Deployed certificate types are RSA only, should have at least one of ECDSA (19)
6 Deprecated cipher suites are supported, but should be rejected (41)
7 Deprecated TLS versions are supported, but should be rejected (41)
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Outcome reliability

We gather billions of signals weekly from a multitude of sources to enable organizations identify risks and prepare actionable insights so that they could respond to threats faster. We ensure that all data is cross-checked for false positives and ensure an utmost quality to it. By providing valuable insights to security teams on various aspects of an organization’s cyber health we can ensure quick and appropriate responses to address digital threats, respond to zero-day incidents more efficiently, and minimize their risk exposure timeline. Learn more about our methodology .

This is an inline graph showing outcome reliability scores. The grades are as follows: F is between 0 and 70, D is between 70 and 78, C is between 79 and 85, B is between 85 and 95, and A is above 95.
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Disclaimer

As a cybersecurity news platform, we aim to enhance digital safety by all means. For this reason, we developed this scoring system. However, the scores are intended solely for informational purposes and should not be interpreted as an absolute assessment of a company’s cybersecurity strength or weakness. The methodology used to generate these scores may not capture all factors relevant to a company’s cybersecurity risk.

All information is provided without a warranty of any kind, express or implied. Users may use this information at their own risk. We are not responsible for the consequences of any unauthorized use of these scores, including, but not limited to any decisions made, as a result of or reliance upon anything contained in herein or any damages of any kind, including without limitation direct, indirect, consequential, exemplary, special or other damages.