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Is Firstsource safe?

Firstsource risk score

https://firstsource.com

The company’s data is at critical risk of exposure or other security challenges, which could potentially result in financial loss, reputational damage, and privacy concerns. It appears there is an immediate need to secure the data and strengthen security protocols.

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f

65/100

overall score

Total issues found:

1084
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Updated on: September 10, 2024

Data we analyse
Recent Critical Risk issues we found
4951 corporate credentials stolen
Recent data breach: 3 days ago
11% employees reuse breached passwords
6 high-risk vulnerabilities detected
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What information we check

For security teams to quickly address digital threats, efficiently handle zero-day incidents, and reduce their risk exposure time, we gather billions of signals each week from a multitude of sources. We help organizations identify risks, gain actionable insights, and respond faster to stay ahead of threats. This includes the collection and analysis of data from a multitude of clearnet and darknet sources to have a thorough and up-to-date understanding of a company’s digital stance.


Some of the factors we use to calculate the overall score:
Software patching
Web application security
Email security
Dark web exposure

Firstsource is a prominent global provider specializing in customer management and business process management across various industries including banking, healthcare, insurance, telecommunications, and more. Established to enhance enterprise operations, Firstsource focuses on delivering innovative digital solutions and services that drive efficiency and improve customer experiences.

Operating in the competitive sectors of financial services, healthcare, and telecommunications, Firstsource offers a comprehensive range of services from customer service and process management to outsourcing and enterprise software solutions. The company is dedicated to transforming challenges into opportunities through strategic insights and operational excellence, ensuring clients receive optimal outcomes.

Firstsource is committed to innovation and continuous improvement, leveraging advanced technologies and industry expertise to stay ahead of market demands. This approach not only supports client businesses in navigating complex landscapes but also fosters growth and sustainability.

In the realm of healthcare and insurance, Firstsource provides tailored solutions that streamline operations, enhance patient engagement, and ensure compliance with regulatory standards. For the banking and financial services sector, it offers technology-driven solutions to improve transaction efficiency, customer data management, and regulatory compliance.

The company's dedication to excellence is reflected in its robust client relationships and a strong reputation for reliability and trustworthiness. With a global footprint, Firstsource is well-equipped to deliver high-quality, scalable solutions that empower businesses to focus on core competencies and achieve long-term success.

Firstsource's commitment to innovation and customer satisfaction makes it a preferred partner for businesses looking to enhance operational efficiency and customer engagement across various industries.
Website:
https://firstsource.com
Industries:
Outsourcing and Offshoring Consulting
Company size:
10,001+ employees
Founded:
2001
Headquarters:
Mumbai, MH, Marshall Islands

Security risk report

Phishing and malware

1000 issues

The risks of malware and phishing include data and identity theft, system damage, financial fraud and losses, and the potential for credential compromise, which can lead to further attacks on personal or organizational systems.

Data breach incidents: 1000

1 Corporate passwords leaked (4951)
2 Employee passwords stolen (126288)
3 Employees affected by data breaches (6301)
4 Data points leaked (126288)
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Network security

7 issues

Network security issues can help hackers find and map out services on your network, revealing weak spots. Once they identify these targets, they can break in and move around the network to access more systems. This can lead to data breaches and other security problems that may disrupt your business operations. Keeping the network infrastructure up-to-date helps organizations defend against such risks by identifying vulnerabilities early and strengthening network defenses.

1 High vulnerabilities (6)
2 Most of the IPs are provided by same internet service providers
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Email security

0 issues

Weak email security policies and improper email server configurations can lead to compromised accounts within your organization that are used to spread phishing, malware or spam through your official communication channels. Our approach helps identify and strengthen these policies, protecting the company's image and maintaining client trust.

Website security

77 issues

Website security vulnerabilities are the most common way for threat actors to initiate data breaches and deploy arbitrary malicious code, potentially stealing customer information, payment details and otherwise negatively impacting your company’s reputation. By using passive vulnerability scanning techniques, we can legally and with confidence identify exposed network nodes and check them for known vulnerabilities. This approach helps organizations protect their business operations and reputation by proactively securing their websites.

1 Domain certificate path validation failure (3)
2 SSL certificate lifespan is longer than recommended 90 days (12)
3 Deployed certificate signatures are RSA only, should have at least one of ECDSA signatures (13)
4 Deployed certificate types are RSA only, should have at least one of ECDSA (13)
5 Deprecated cipher suites are supported, but should be rejected (17)
6 Deprecated TLS 1.3 cipher suites are supported, but should be rejected
7 Deprecated TLS versions are supported, but should be rejected (17)
8 Amount of servers vulnerable to the insecure renegotiation attacks
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Outcome reliability

We gather billions of signals weekly from a multitude of sources to enable organizations identify risks and prepare actionable insights so that they could respond to threats faster. We ensure that all data is cross-checked for false positives and ensure an utmost quality to it. By providing valuable insights to security teams on various aspects of an organization’s cyber health we can ensure quick and appropriate responses to address digital threats, respond to zero-day incidents more efficiently, and minimize their risk exposure timeline. Learn more about our methodology .

This is an inline graph showing outcome reliability scores. The grades are as follows: F is between 0 and 70, D is between 70 and 78, C is between 79 and 85, B is between 85 and 95, and A is above 95.
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Disclaimer

As a cybersecurity news platform, we aim to enhance digital safety by all means. For this reason, we developed this scoring system. However, the scores are intended solely for informational purposes and should not be interpreted as an absolute assessment of a company’s cybersecurity strength or weakness. The methodology used to generate these scores may not capture all factors relevant to a company’s cybersecurity risk.

All information is provided without a warranty of any kind, express or implied. Users may use this information at their own risk. We are not responsible for the consequences of any unauthorized use of these scores, including, but not limited to any decisions made, as a result of or reliance upon anything contained in herein or any damages of any kind, including without limitation direct, indirect, consequential, exemplary, special or other damages.