Best telecom expense management services in 2025

Telecom expense management services (TEM) refers to a suite of different tasks, technologies, operations, and services that help businesses manage and control their telecommunication expenses. This is especially crucial for companies that manage multiple telecom expenses, considering the rising telecom costs.

More precisely, telecom expense management services assist with invoice management, audits, and negotiating better deals with telecom providers. By providing a clear view of your telecommunication services, telecom expense management solutions cut costs and optimize spending by streamlining telecom administration.

Making the right choice is crucial. That’s why, together with the Cybernews research team, I conducted a thorough investigation into the best TEM providers. This article will compare various services, discuss key features, and help businesses select the right solution. So, let’s get started.

Best telecom expense management services – shortlist

1. Sakon – the best telecom expense management platform in 2025
2. Calero Telecom Expense Management – best telecommunications expense management provider for enterprises
3. Tangoe – best telecom expense management solution for global operations
4. Cass – best fixed and mobile TEM telecom expense management provider
5. MindGlobal – best AI-powered wireless expense management software

The best telecom expense management services compared

With numerous telecom expense management companies on the market, selecting the right one can be challenging. That’s why I decided to simplify this process for you and break down the best TEM solutions. So, if you’re in a hurry and want to just glance over the top providers that’ll cut your telecommunication expenses, check out the table below.

Provider	Best for	Pricing	Key features
Sakon	Finance industry	Custom, on request	Automation of invoice processing
Calero Telecom Expense Management	Enterprise-level expense management	Custom, on request	Automated telecom auditing
Tangoe	Global enterprises	Custom, on request	Automated invoice management
Cass	Global companies	Custom, on request	Mobility management
MindGlobal	All-sized organizations	Custom, on request	Cost allocation
RadiusPoint	Government, manufacturing, hospitality, healthcare, finance, aviation, retail, education	Custom, on request	Invoice management
Habble	Multiple industries	Custom, on request	Comparative analyses

8 best telecom expense management services – our detailed list

Telecom expense management software optimizes your telecommunication spending. So, if you’re searching for the best telecom expense management system, you’re in the right place. Let’s explore my top-ranked services and go more in-depth about what they offer.

1. Sakon – the overall best telecom expense manager

Best for:	Automating invoice processing
Free trial:	Yes
Starting price:	On request
Top features:	Invoice processing, reporting, vendor management

Visit Sakon

The best telecoms expense management provider on my list is Sakon. This provider got the first place because it will help you drive strategic growth while you cut telecommunication costs. Thanks to its modular system, you’ll be able to choose and integrate only those components you require. As a result, you’ll get a smooth and tailored experience.

One of the things that stood out the most to me was Sakon’s capability to automate invoice processing. You will now streamline your workload by taking advantage of automated invoice receipts and allocating costs. As a result, you’ll be able to optimize your telecommunication spending without an issue.

Sakon also provides you with a highly customizable dashboard, which allows you to tailor it to your specific needs and a broad range of telecom services. Also, you’ll benefit from detailed reports, which give you thorough insights about your costs.

Ultimately, Sakon’s vendor management feature allows you to integrate your enterprise data with vendor data. As a result, you’ll maintain a real-time understanding of spending structure across vendors, locations, and business units.

When it comes to the price, you can get a customized offer by contacting the Sakon customer support team. But before you make a decision, you can request a demo to try out its services and see whether they really reduce your company’s communication expenses.

2. Calero Telecom Expense Management – best telecom management software for in-depth reports

Best for:	Analyzing telecom inventory
Free trial:	Yes
Starting price:	On request
Top features:	Invoice management, wireline eBonding, telecom auditing

Visit Calero Telecom Expense Management

Calero Telecom Expense Management is the second-best TEM provider. This comprehensive platform allows you to maximize your team’s productivity and achieve peak performance. Also, even beginners can figure out how to use it due to its user-friendly services.

Calero comes with numerous features that help you manage the entire lifecycle of your telecom inventory. Still, if I need to pick one of its top features, then that would be its inventory management.

You can maintain accurate record-keeping of assets and services and benefit from effortless tracking. This is possible due to its integrations with third-party IT Service Management. But that’s not all.

Calero TEM also enables you to streamline invoice management. More precisely, you can track contracts, automate receipts, validate invoices, and pay your bills using invoice and bill pay automation.

In addition, Calero has one pretty unique feature. Its wireline eBonding automates the data exchange between telecom systems. This contributes to enhanced network efficiency, reduced costs, and improved customer experience.

Like Sakon, you can also get a tailor-made deal for your business needs by getting in touch with Calero’s customer support team. You can still get an overview of this platform and its operations by trying out the demo version.

3. Tangoe – best end-to-end lifecycle telecom expense management solution

Best for:	Mobile expense tracking
Free trial:	Yes
Starting price:	On request
Top features:	Monitoring inventory, spending analysis, invoice corrections

Visit Tangoe

Tangoe is an AI-driven telecom management system that is suitable for businesses of all sizes. With this solution, you can manage your telecom services from start to finish and save money, improve efficiency, and make better decisions based on real-time insights. All of this is possible due to Tangoe’s analyses of telecom usage, costs, and inventory.

What makes Tangoe unique is that it provides robust inventory monitoring. In other words, you’ll be able to decrease manual data entry, maintain your inventory, and pull status updates. All of this is possible due to the automation and monitoring of assets.

Moreover, Tangoe allows you to analyze your telecom spending. By using this solution, you can evaluate current and previous purchases, reveal spending trends, track your budget performance, and set baselines, all based on detailed real-time reports.

Ultimately, Tangoe relies on cost savings intelligence. Due to this, you’ll easily handle invoice corrections, manage vendor disputes, and automate service modifications.

In terms of pricing, you must contact its support team. Then, you’ll get a customized deal for your needs. However, the demo version is always available to test Tangoe’s services and work effectiveness.

4. Cass – best fixed telecom expense management service

Best for:	Mobility management
Free trial:	No
Starting price:	On request
Top features:	Telecom audits, asset tracking

If you’re looking for an alternative telecommunication cost management solution to the ones I’ve listed above, you should check out Cass. By going for this TEM provider, you’ll accurately track and manage telecom assets and optimize telecom expense management costs. This is possible due to its plethora of various features.

Speaking of features, Cass definitely has a lot to offer. However, one of the best features is the in-depth auditing of telecom services. More precisely, these audits detect and identify all billing errors and verify that invoices comply with contract terms.

The experts at Cass utilize specialized tools to manage your disputes with telecommunication carriers. Due to their long-year partnerships, you’ll be able to resolve any disputes efficiently. As a result, you’ll reduce billing errors that usually contribute to credits, refunds, and cost savings.

Invoice management is another feature that I really liked. In fact, Cass processes thousands of invoices every day on a global level. This solution consolidates complex billing information from multiple sources into a single repository to help you achieve a smooth process.

However, Cass also collects data that helps with inventory and asset management, dispute management, and enterprise reporting. Here, I would also like to add the reliance on data from asset tracking, which is crucial for a proper allocation of your expenses.

Like all the other providers so far, Cass hasn’t disclosed its pricing plans. In fact, you need to contact its support team to get a deal that’s crafted specially for your business needs. However, one drawback is that this TEM solution doesn’t come with a demo version.

5. MindGlobal – best customizable TEM solution

Best for:	AI-supported expense management
Free trial:	No
Starting price:	On request
Top features:	Invoice consolidation, cost allocation

MindGlobal is another platform that will help you reduce telecom expenses. But what makes it unique are its AI-powered operations, mobility management, fixed telecom, and UCaaS solutions. As a result, you’ll be able to optimize telecom expense management without any hassle.

One of the best things about MindGlobal is that it offers both fixed and wireless telecom solutions. Therefore, you can easily use it for various businesses and industries. You’ll get everything you need to lower your costs.

When it comes to wireless telecom expense management, you can expect support for domestic and global enterprises, making cost reduction and efficiency enhancement a breeze. In fact, MindGlobal will help you optimize your real-time rate plan and automate device procurement.

On the other hand, you can also benefit from fixed telecommunication solutions. MindGlobal’s engineering tools will enable you to cut costs while improving performance. This is possible due to invoice consolidation, automated bill payment, and accurate cost allocation.

What’s more, MindGlobal offers an easy-to-use interface. As a result, you can get customized views, flexible reporting, and streamlined workflows. On top of that, its software is able to tailor to your needs, allowing it to adapt to your telecom operations.

Last but not least, you won’t find a fixed pricing model on MindGlobal’s official website. To see how much this solution will cost you, get in touch with customer support. Unfortunately, you won’t be able to test the services beforehand due to the lack of a demo version.

6. Habble – best telecommunications management software for analysis automation

Best for:	Automating cost analysis
Free trial:	Yes
Starting price:	On request
Top features:	Automated distribution, customized reports, asset management

My list of the top telecom expense management companies ends with Habble. However, this doesn’t mean that this TEM provider isn’t worth it. In fact, Habble lets you automate analysis processes. You can also import invoices from different telephone carriers, navigate the traffic data invoiced by the operator, and generate multi-period analytical reports.

Habble comes with a lot of perks, but one of its best features is automated distribution. In other words, you’ll get insights into automated reports of fees and consumption by cost center, sim, job, company, and location. Once you compare them, you can allocate your resources more effectively and save a significant amount of money.

More precisely, Habble provides you with customized reports about data spent by providers, billing periods, contracts, and individual invoices. All of this simplifies your workload and streamlines all of your operations, which results in efficient telecom activities being implemented. But there’s more.

Habble gathers all of the information on your company’s assets into one centralized repository. Here, you can find data about devices, SIM cards, cost centers, employees, headquarters, and warehouse management.

Last but not least, you’ll find out about Habble’s pricing once you request a deal. To do this, you just need to contact its support team and explain your needs. However, if you want to avoid unpleasant situations and ensure that Habble’s the right platform for you, I recommend trying out the demo version first.

How did we select the best telecom expense management services?

To select the best telecom expense management services, Cybernews experts and researchers analyzed data from various sources to ensure unbiased and accurate recommendations. Basically, the methodology I used to select these telecom expense management providers is based on a few key features.

I investigated user reviews, features, pricing, scalability, customer support, and real-world use cases. So, let’s have a look at how I selected these TEM systems:

• User reviews: The first thing that helped me pick the best telecom expense management tools was user reviews. I explored user feedback so that I could get accurate information about the overall performance of the systems I selected. This helped me provide you with reliable and first-hand data so you can make an informed decision.
• Features: Of course, features are another very important evaluation criterion. With the help of the Cybernews expert and research team, I listed those telecom management solutions that have all the necessary features. These include invoice management, audits and reporting, real-time insights, and assets tracking, among others.
• Pricing: I also focused on the pricing of each telecom expense management TEM system. While almost all of the available solutions on the market require you to contact the support team, I’ve chosen the ones that offer custom plans. This means that you’ll be able to get what you need and meet your business goals.
• Scalability: As every company strives to grow over time, I reviewed the scalability of each TEM service. This refers to whether the tool has enough resources that will support you throughout your expense management journey, not just in the beginning.
• Customer support: While reviewing the best telecom management companies, I needed to make sure they offered reliable customer support. I focused on their responsiveness and willingness to help you with any query. Also, I made sure that you can reach the support team via numerous channels, not just one.
• Real-world use cases: TEM vendors need to be applicable in different industries. That’s why I carefully went through their real-world use cases and selected the providers that are suitable for numerous industries.

What is a telecom expense management service?

Telecom expense management, or TEM, is a strategy that encompasses various procedures, services, and technologies to help organizations manage and optimize telecommunication spending. This refers to all mobile, cloud, and IT telecom costs.

Mainly, telecom expense management gives you control over the complex telecommunications landscape. As a result, you’ll be able to save a significant amount of costs and improve the efficiency of your telecom operations. However, to achieve this, TEM companies utilize different functions.

First of all, they optimize spending by analyzing telecom services usage patterns, identifying and reducing unnecessary expenses, and negotiating favorable contracts and rates with telecom carriers.

In addition, TEM systems streamline complex processes, which contributes to reducing any inefficiencies that may cost you a lot. To do this, telecom expense management software automated invoice processing, centralized inventory tracking, and simplified cost allocation.

However, automating various telecom operations saves time and resources and helps businesses minimize the risk of human error, which is often very costly. On top of this, TEM solutions improve the visibility of your telecommunication spending.

In other words, you’ll get real-time and detailed reports and actionable insights about where you spend most of your money. Due to this visibility, you can easily understand your costs, identify improvement areas, and make informed decisions based on accurate data.

The bottom line is that telecom expense management services don’t focus only on reducing your telecom costs. Thanks to all of their capabilities, you can be more proactive and manage the overall telecom environment. As a result, you’ll maximize your ROI.

What features should you look for in a TEM service?

To choose the best TEM platform, you need to focus on a few key features. Here is my detailed list of all the necessary features you should look for in a TEM service:

• Invoice management: This feature refers to the automated processing and reconciliation of telecom invoices. If your chosen TEM service has such a feature, you’ll easily be able to manage invoice approvals and timely payments and minimize late fees. Also, you’ll detect areas on which you overspend.
• Contract negotiation: If you want to get assistance in getting the best pricing and contract terms, you should look for a contract negotiation feature. Due to this, you’ll be able to get the best possible deal with the best terms and prices. As a result, you’ll prevent wasting any unnecessary fees.
• Real-time expense tracking: Keep in mind that it’s crucial to monitor telecom costs as they occur. That’s why you need to find a telecom expense management tool that tracks expenses in real time. You’ll understand your spending trends, like areas that are using most of your cash and which of your services are the most expensive ones.
• Reporting and analytics: Another crucial feature of every TEM service is the capability to provide you with custom reports and insights into usage and cost trends. By monitoring current and past spending trends, you can identify areas that might not require that much of your money.
• Mobile expense management: Lastly, you should find a TEM tool that oversees mobile data and roaming costs. As this is one of the most expensive areas in any telecommunication landscape, you might be able to avoid it or at least reduce such costs.

What are the benefits of using a TEM service?

Using the right telecom expense management service comes with a lot of perks. However, in the list below, you’ll find the most common benefits that you’ll receive from the best telecom expense management company:

• Cost savings: The main benefit of TEM services is the ability to reduce your telecommunication costs. More precisely, the best TEM solutions effectively identify and eliminate unnecessary telecom costs.
• Improved efficiency: Thanks to the automation of different processes, such as invoice processing, billing, and payments, telecom expense management services improve efficiency. Additionally, they also reduce manual workload, letting you save on labor and salary expenses.
• Better visibility: TEM services act as centralized repositories for all of your telecom inventory. More precisely, they monitor them throughout the whole lifecycle. As a result, you gain insights into spending and usage trends.
• Enhanced compliance: Last but not least, TEM services ensure all of your telecom expenses align with corporate policies. This is crucial so you can avoid legal trouble and maintain transparency.

How to choose the right telecom expense management solution for my needs

You can find numerous telecom expense management services on the market. Therefore, you might have a hard time choosing the best solution for your needs. However, I’ll provide you with some practical advice for selecting a TEM provider. Let’s have a better look:

• Assess your business size. The first thing you should remember is that not all TEM services work for all businesses. In fact, some solutions cater to large enterprises, while others fit small to mid-sized companies. Therefore, you must assess your business size before you make a decision.
• Evaluate the feature set. Another crucial factor that should affect your decision is the suite of features. You need to ensure that the TEM solution includes all necessary features, such as invoice processing, contract negotiation, and real-time tracking.
• Check scalability. The following essential aspect to consider is the provider’s scalability. More precisely, you need to pick a solution that can grow with your business needs and support your growth journey.
• Look at customer support. Always go for a telecom expense management service that has strong customer support and training resources. That way, you’ll be able to solve any potential issue.
• Consider the pricing model. Last but not least, don’t forget about the pricing. Make sure the cost structure aligns with your budget and telecom expense volume. Also, balance the cost and the value you’ll receive for your money.

Final word on best telecom expense management services

The telecommunication landscape has pretty high costs. That’s why it’s crucial to select a telecom expense management service that will optimize your telecom costs and improve operational efficiency.

With this in mind, if you are looking for the best overall telecom expense management service you should choose Sakon. This provider allows you to choose only the tools you need and helps to quickly automate tasks like invoice processing. Sakon also creates easy-to-read reports and keeps track of expenses.

A few more TEM services you should consider are Calero and Tangoe. With Calero, you can easily track and automate invoices and bills and Tangoe can help you save money and improve efficiency through real-time insights.

Ultimately, the TEM service you choose will depend on your needs and budget. So, you can check out my detailed guide and you should be able to make the best decision.

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