An American opera company based in New York City has fallen victim to a cyberattack. All performances will take place as scheduled, the Metropolitan Opera informed.
“The Met has experienced a cyberattack that has temporarily impacted our network systems, which include our website, box office, and call center,” it said on its website, which is currently undergoing maintenance. The website has been knocked offline for five days already.
While none of the performances have been canceled due to the cyberattack, its ticket system is not functioning. Visitors can temporarily purchase tickets on the Lincoln Center website.
The Metropolitan Opera is currently a resident at the Metropolitan Opera House at Lincoln Center, situated on the Upper West Side of Manhattan.
The Met is still unable to process new ticket orders or facilitate exchanges and refunds.
“Once normal operations have resumed, we will honor all refunds and exchanges that we have been unable to process during this period,” it said.
Tickets traded through the Lincoln Center website are general admission and priced at $50 each.
“Seating will be in the orchestra section of the opera house, and locations will be assigned by Met ushers on a first-come, first-served basis immediately prior to curtain. We appreciate your patience through this difficult time as we work to resolve the issue and resume full operations,” the Met said.
It hasn’t yet provided any details about the cyberattack.
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