WhatsApp, the world’s most popular messenger app, went down as users worldwide reported they could not send or receive messages.
WhatsApp stopped functioning in the early hours of Tuesday. Outage tracking website Downdetector said user reports indicating WhatsApp was experiencing problems started flooding in just after 3 a.m. EDT. Thousands of reports were received.
“We're aware that some people are currently having trouble sending messages and we're working to restore WhatsApp for everyone as quickly as possible," WhatsApp said in a statement to Cybernews.
While users were able to open the app, type a message, and press send, the text could not be delivered. The messages started to go through approximately two hours after the app went down and the service seems to be back to normal.
The status on the top of the WhatsApp Chats kept showing a “connecting” message, which otherwise would indicate connectivity issues. Reloading the app or using the web version did not fix the problem.
WhatsApp has over 2 billion active users and is the third biggest social platform in the world, after Facebook and YouTube.
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