Vodafone Broadband deals for existing customers 2024

With over 1.3 million subscribers, Vodafone is one of the UK’s leading broadband providers. Many customers choose the network because of its extensive range of options, reasonably priced deals, and excellent reputation as a reliable service provider. Plus, Vodafone regularly offers incredible discounts to new customers and handles switching for you as an extra incentive!

But, if you’re one of the many UK residents with a subscription already, you’re probably wondering – do these deals only apply to new customers? Are there any upgrades, extras, or special offers for an already loyal subscriber?

Thankfully, the answer is yes. Vodafone offers excellent discounts, upgrade options, and rewards for its current subscribers. In this article, we look at some of the best Vodafone broadband deals for existing customers and show you how to claim them.

List of Vodafone broadband deals

Why choose Vodafone broadband?

You should consider choosing Vodafone if you want:

• Great flexibility – Vodafone offers 12, 18, and 24-month broadband contracts as well as rolling-monthly contracts (if you’re a student or low-income earner)
• Bundle options – it’s an all-in-one provider allowing you to combine TV, mobile, and landline services with your broadband package
• Reasonable prices – the network offers some of the UK’s cheapest broadband plans, with packages starting at just £20 a month
• A higher chance of full fibre coverage – Vodafone focuses on fibre broadband, currently supporting more homes than TalkTalk, Sky, Zen Net, and BT
• Innovative technology – with consistent broadband tech upgrades, you’re sure to get a more reliable and stable internet connection
• High-speed offers – Vodafone’s fastest plans can easily handle gaming, UHD streaming, and video calls, as well as multi-device connections in large-family households
• Top-tier customer support – thanks to its expert support system, you’re sure to get a smooth and hassle-free experience when you need assistance

Vodafone Pros and Cons

Given its popularity in the UK, it’s no surprise Vodafone offers a range of incentivising benefits. But like every broadband provider, there are a few downsides as well. It’s important to weigh the pros and cons to get the best broadband deal for your needs.

How fast is Vodafone broadband?

Vodafone offers a wide variety of deals, often with different speed capabilities. Check out our table below for the average Vodafone UK broadband speeds by plan to get an idea of what you can expect.

Broadband plan	Average download speed	Average upload speed
Vodafone Fibre 2 Essentials	67Mbps	20Mbps
Vodafone Fibre 2	67Mbps	20Mbps
Vodafone Full Fibre 74	74Mbps	18Mbps
Vodafone Full Fibre 100	100Mbps	20-100Mbps (Openreach – CityFibre)
Vodafone Full Fibre 150	150Mbps	27Mbps
Vodafone Full Fibre 500	500Mbps	70-500Mbps (Openreach – CityFibre)
Vodafone Full Fibre 900	910Mbps	115-910Mbps (Openreach – CityFibre)

Available plans vary depending on your location. Full fibre is still being rolled out across the UK and is mainly available in highly populated urban areas. But Vodafone's standard fibre deals are in most places except for the more remote regions.

To see exactly how fast Vodafone broadband is in your area, visit the UK Vodafone website and enter your postcode.

Exclusive Vodafone Deals for Existing Customers

As an existing Vodafone customer, you can:

• Get a router upgrade. Technology is evolving quickly – if you've been a long-time customer, you might need a more modern router. Customer support usually upgrades you to a better WiFi Hub model for free if you ask.
• Combine services. When you combine a Vodafone mobile plan with broadband, you get up to £4 off and 30% off airtime plans monthly for 12 months. Plus, you get 30% off any additional pay-monthly SIMs.
• Claim a buyback bonus. At certain times, you can bring back selected Vodafone phones and claim a £50 credit on top of the trade-in value.
• Enjoy exclusive device discounts. Occasionally, Vodafone offers its customers a lower price on smartphones, tablets, and other tech devices.
• Take a personalised offer. Vodafone offers special discounts on a case-by-case basis. Check your My Vodafone app, emails, and texts for unique deals on your existing broadband or mobile plan.

Vodafone Broadband Upgrade Deals

Vodafone has many broadband deals with different speeds, prices, and terms. With deal terms lasting up to 24 months, sometimes you need a mid-contract change. Thankfully, if you want more from your broadband plan, upgrading your deal is relatively easy.

For example, as a Vodafone Fibre 1 subscriber, you only get an average speed of 38Mbps. But when you upgrade to Vodafone Fibre 2, you get 67Mbps average downloads. Or, if full fibre is available in your area, you can upgrade to Pro II Full Fibre 910 with speeds up to 910Mbps.

Although most people are eligible for an upgrade, Vodafone has some terms, and you must apply. For instance, you need to have your current subscription for a minimum amount of time. Reach out through live chat, phone support, or in-store to see your options and get a unique personalised offer.

Vodafone also occasionally offers discounted broadband upgrades to existing customers, so check the website and My Vodafone app!

Bundles and Add-Ons

With Vodafone, you can combine your broadband with other services, including mobile, TV, and landline subscriptions, for even more savings.

When you add a mobile SIM-only plan to your Vodafone broadband, you get £4 off and a 30% discount on any additional mobile airtime subscriptions (12-month minimum contract.)

For an additional £14 a month, you can add Vodafone Xtra to any fibre broadband plan for a free Apple TV 4K and a 24-month Apple TV+ subscription. Plus, unlimited anytime UK calls and texts (mobile and landline numbers) from your home phone.

There are also plenty of landline add-ons, including:

• Vodafone Secure Net (£1.20+ monthly). For advanced parental controls, virus/malware protection, and smart alerts during data breaches.
• International 300 (£5+ monthly). For 300 call minutes to selected countries.
• Anytime Landline & Mobile (£8+ monthly). For unlimited free UK landline and mobile calls from your landline phone.

Bundle	Broadband	Additional services	Price
Broadband + boost	Fiber 2	Super WiFi 6 Booster	From £32
Broadband + calls (on landline)	Fiber 2	Anytime Landline & Mobile calls	From £34
Broadband + mobile	Fiber 2	Unlimited mobile data, UK calls and texts	From £40
Broadband + TV	Fiber 2	24-months Apple TV+ Unlimited UK calls	From £40

Loyalty Discounts

As an existing Vodafone mobile customer, you automatically get VeryMe rewards, which include personalised discounts on products and services. These rewards frequently change but often include savings on cinema tickets, local restaurants, coffee shops, retail shops, and UK attractions.

To find out what loyalty discounts are available to you, log in to the My Vodafone app and select My Rewards from the bottom menu.

Does Vodafone offer broadband-only options?

Yes, Vodafone offers broadband-only options. If you want broadband without any bundled services, there’s:

• 5G Home Broadband: This plan uses Vodafone’s 5G network and delivers impressive speeds in 5G areas. It’s also flexible, easy to set up, and pretty affordable.
• Standard Fibre: Vodafone’s standard fibre deals are widely available across the UK and are ideal for moderate internet users looking to browse.
• Full Fibre: Offering speeds up to 910Mbps download and 105Mbps upload, Vodafone’s full Fibre plans can easily handle multi-device connections in large homes, UHD streaming, multi-player gaming, and video calls.

How to Access Vodafone Offers for Existing Customers

Vodafone values its existing customers. So, it makes claiming special offers and upgrades relatively easy. How you claim these customer-only deals depends on your plan and the type of discount you’re trying to get.

Usually, you can access Vodafone’s offers for existing customers by managing your online account, contacting customer support, or checking your messages and notifications.

Online Account Management

The easiest way to get Vodafone deals as an existing customer is through your online account.

If you haven’t registered for My Vodafone yet:

1. Visit the Vodafone UK website
2. Select My Vodafone from the top menu (on the right)
3. Click the “register” link (under the login section)
4. Enter your Vodafone mobile number, or if you don’t have one, enter your broadband order number and the number you subscribed with
5. Verify by entering the code sent to your phone or email address
6. Create your password, agree to the terms of service, and select register

Once registered:

1. Download the My Vodafone App (available on Android and iOS) and log in
2. Navigate to the Upgrade section in your account dashboard to see your options (for broadband upgrades)
3. Select the “My Rewards” tab for VeryMe loyalty discounts (mobile customers only)
4. Look out for notifications, texts, and emails with special offers

Customer Service

If you haven’t received any special offers in your online account or feel you should get a better deal, you can contact Vodafone's customer service team. There are a few ways you can reach out:

• Live chat. Vodafone has a digital assistant called TOBi. It automatically answers commonly asked queries but it can also connect you with a human representative for specialised deals.
• Phone number. As a Vodafone mobile customer, simply dial 191 or call 03333 040 191 if you’re a broadband-only subscriber. When you’re abroad, you can call Vodafone’s international number – +44 7836 191 191.
• In-store visits. The employees at Vodafone’s UK retail outlets can give you specialised discounts and inform you of your upgrade options.

When you contact customer service, make sure to highlight your customer loyalty, mainly how long you’re a subscriber, to increase your chances of getting the best Vodafone broadband deal!

Vodafone Broadband Deals: Conclusion

Overall, there are plenty of benefits for choosing and staying with Vodafone for your broadband needs including extensive fibre coverage, advanced technology, flexible contract options, and competitive pricing. Plus, Vodafone rewards its existing customers with exclusive deals such as free router upgrades, reduced prices when you combine services, and discounts through the My Vodafone App.

Granted, there are also some downsides. In peak hours, you might experience speed limitations, and Vodafone sometimes increases prices mid-contract. But considering the excellent service, value, and support – it’s certainly one of the best UK broadband providers.

If you’re already a subscriber and haven’t received a special offer yet on the website, My Vodafone app, or by the provider reaching out – you can try support. You might get a personalised deal simply by informing Vodafone of your customer loyalty on the phone, through live chat, or an in-store visit.

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