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Bitdefender Antivirus review: is this the ultimate antivirus?


Bitdefender is one of the most popular and top-rated antivirus providers in %%currentyear%. It offers great performance results, has a reliable malware scanner, includes a built-in VPN, a password manager, and many other useful features.

Additionally, Bitdefender has several plans for very attractive prices and different OS coverage. The most popular plans are Bitdefender Internet Security and Total Security. With those plans, you get a well-rounded security package that protects you from all possible threats.

In this Bitdefender review, let’s look through all the features and our experiences of working with this software to help you decide whether this is the right antivirus for you.

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⭐ Rating:
4.9
🥇 Overall rank:#1 out of #22
💵 Price:From $17.99/year
✂️ Free version:Yes
🖥️ Platforms:Windows, macOS, Android, iOS
🔥 Coupons:Bitdefender coupon 70% OFF

Bitdefender pros and cons

Visit Bitdefender to learn more about the features

Is Bitdefender safe?

Bitdefender is a safe anti-malware application. Actually, it's at the top of the list of antivirus software. It even won the AV-Comparatives' Product of the Year award four times in total – more than any other antivirus program.

📢 Try out Bitdefender the top antimalware software of the year by AV-Comparatives

Awards aside, let's take a look at the most recent Bitdefender virus detection rates. According to AV-Test, Bitdefender blocked 100% of threats during the testing period of April 2022. This included both 0-day and 4-week-old malware and viruses. It also scored the highest rating of 6 points in performance and usability.

bitdefender independent report

With results like these, you can be sure that Bitdefender will take care of anything that may cause threat to your device.

Bitdefender security features

Whether you're using the free or paid version, Bitdefender uses the same malware database to identify potential threats. So, whichever edition you pick, you'll get the same excellent level of malware removal. However, there are additional subscription benefits to consider.

Here is a list of features that are some of the most impressive in the Bitdefender antivirus security package:

  • Virus scan – offer different scanning options from quick to a thorough search for threats in your device system.
  • Real-time protection – a really effective security measure that catches threats before they enter your system.
  • Anti-tracker – a web extension that prevents malicious scripts from harvesting your data.
  • VPN – a tool for digital protection and data collection prevention.
  • Password manager – a security tool to safe-keep all your passwords in one place.

Virus scan

Bitdefender has an efficient and reliable virus scanner. It’s based on malware directory and machine learning, so it’s especially effective in detecting both known and unknown malware threats. The scans happen in the cloud, therefore there’s a minimal impact on the device system.

There are four scan types for you to choose from – Quick scan, System scan, Vulnerability scan, and Custom scan.

To test the scan options (Quick and System scans), we’ve downloaded 10 malware samples (those include trojans, red line stealers, worms, ransomware, etc.) and disabled the real-time protection feature. After that we tested the Quick and System scans together with computer resources monitoring, to see how successful Bitdefender’s scans are and how much they affect the device system, and these were the results:

  • Quick scan – scans those device locations where viruses usually appear. It took 3 min 37s to complete and scanned almost 4000 files. Just like with other antivirus software, these scans rarely manage to identify zero-day threats, since it's easier for quick scans to find known malware or malicious applications.
Bitdefender-quick-scan-with-text
  • System scan – scans the entire system for malware threats. This scan took 24 min 05s and scanned more than 163.000 files. It managed to catch 9 out of 10 zero-day threats, so this scan type provides truly reliable protection for your device.
Bitdefender-full-system-scan-with-text

Additionally, Bitdefender offers other two scan options:

  • Vulnerability scan – checks the device for any vulnerabilities and lasts for 5 minutes. This scan includes checking for weak passwords, outdated applications or drives, and Windows updates. This is especially useful if you don't update your device manually. It also detects any system changes and informs about them, in case there's been a security breach and additional measures need to be taken.
Bitdefender-vulnerability-scan-with-text
  • Custom scan – this option allows you to only scan specific system locations where a threat may be. Additionally, this scan option is the only one that allows users to schedule scans.

Overall, the Bitdefender virus scanner is one of the best security tools. It’s fast, thorough, and doesn’t slow down your device. So you can be certain of your system security.

Real-time protection

Bitdefender’s real-time protection feature is also known as Advanced Threat Defense. This security feature is constantly scanning all of the downloaded files for threats. If a threat is caught, then it’s deleted or placed in quarantine. So, real-time protection can catch malware before you get to open the malicious files.

Additionally, real-time protection includes an anti-phishing feature. It scans websites for any suspicious phishing behavior, so you don’t accidentally click on malicious links.

Bitdefender-real-time-protection-with-text

This feature is really effective in offering you the best protection since it works closely with Bitdefender's Global Protective Network, which monitors more than 500 million machines to extract new malware models. That’s how this feature can ensure that you’re protected against very recent or poorly documented threats and phishing attacks.

We’ve put Bitdefender’s malware scanner to the test, to see just how reliable it is. After downloading 10 malware files, unzip them and allow the real-time protection to do its thing. Usually, it catches the threats really quickly and deletes most of the malicious files that have been unzipped.

However, there’s no way to protect your device from downloading malicious files. Bitdefender's real-time protection feature cannot scan compressed files, so for it to be effective, you’ll have to unzip the downloaded files. But otherwise, this is a quick and highly secure feature that protects your device from new and already known cyber threats.

Ransomware remediation

Ransomware is a form of malware that encrypts your files and requires a ransom to decrypt them. It's an extremely dangerous threat if it passes your antivirus security undetected. To secure you from this threat, Bitdefender created their Ransomware mitigation feature, which automatically protects your files from ransomware threats.

This feature creates a backup of your files (like documents, images, music, and videos) so that they wouldn't be affected in case there’s a ransomware attack. Bitdefender also detects when ransomware is trying to encrypt your files, blocking all malicious processes before it can cause serious issues.

Bitdefender-ransomware-remediation-with-text

Even though it's not always possible to remove the ransomware encryption, the encrypted files can always be replaced with prepared backups. That way, you don't have to worry about potentially losing important documents or other sensitive data.

AntiSpam

Although the AntiSpam feature sounds quite self-explanatory, it's a bit more complicated than it would seem. This feature is designed to work with any mailbox, providing active protection for the whole email channel. To achieve that, it uses a Whitelist, a heuristic filter, and learning modules.

Bitdefender-anti-spam-with-text

For each received email, Bitdefender performs an analysis investigating the message contents, the header, and metadata. It's done to find particular telltale spam characteristics. You can even toggle blocks for emails encoded in Cyrillic or Asian characters.

The learning module works in conjunction with this filter, gathering statistical information about the frequency of genuine emails and spam messages. With proper adaptation, this module can detect spam messages faster than any trained cybersecurity expert.

The last of the triad is the whitelister. It continually refreshes data about known spammer domains and blocks them before they can get to your inbox.

We’ve challenged this feature and tried its ability to identify spam emails. This tool successfully managed to identify and flag the spam mail, meaning that it successfully protects your data.

Anti-tracker

Bitdefender Anti-Tracker is a solution available to premium users who want to stop excessive tracking carried out by web services. It's no secret that most websites are tracking every click you make via third-party scripts, cookies, and other adtech marvels.

Bitdefender-anti-tracker-with-text

Anti-tracker is an add-on that you can set up on Mozilla Firefox, Google Chrome, and Internet Explorer. Once enabled, it will stop malicious scripts from harvesting your data when you're surfing the web. Also, you can manage which tracking categories you would like to allow or disable. For example, you might be OK with website analytics but against ads or social media tracking. You can customize this add-on in a way that works for you, and it quite significantly reduces the load time of all websites.

Bitdefender VPN

One of the key differences compared to many other antivirus service providers is that Bitdefender offers a VPN as part of the app. This is really generous because some antiviruses charge an additional fee for their VPNs or add them as additional products when buying the most expensive packages.

Bitdefender-vpn-with-text

However, you can also buy the VPN separately – this would cost you $2.50/month for a yearly plan.

While this is a good VPN option when it comes to antivirus software providers, it cannot compete with premium options like NordVPN, Surfshark, IPVanish, or others. Bitdefender offers only one tunneling protocol – Catapult Hydra, and while it is fast, there isn't much information on how secure it is. However, this VPN provides you with AES 256-bit encryption, so your data is successfully hidden.

Yet, if you’re really serious about your security and anonymity, this might not be the VPN for you, since it doesn’t have an independently verified no-logs policy.

On the other hand, there’s plenty to like about Bitdefender Premium VPN:

  • Bitdefender VPN 1300 servers in more than 48 countries.
  • Unblocks Netflix US and a few other streaming services.
  • Has a kill switch, which will disable your Internet traffic if your connection to the VPN servers is disrupted.
  • Auto-connect feature when you switch to a public wifi network or when you visit specific websites.
  • Split tunneling, which allows you to exclude the websites of your choice from the VPN traffic

However, if you purchase the cheaper plans of Bitdefender antivirus, you’ll get only 200 MB of data per day. But, if you buy the VPN separately, you’ll get unlimited data.

To find out more, read our in-depth Bitdefender VPN review.

Password manager

Rather than developing a standalone project, Bitdefender integrates its password manager into the main dashboard. And if you're using Bitdefender on multiple devices, you'll appreciate the ability to sync the password across all of them.

Bitdefender-password-manager-with-text

Some of the features included in the password manager are:

  • Password wallet – here you can store your passwords and choose on which browser you can use this feature.
  • Password generator – helps you generate strong passwords to up your security.
  • Auto-save and auto-fill – pretty self-explanatory, these features allow you to automatically save new passwords into your password wallet. And you can also fill them in automatically.

This is a pretty easy-to-use password manager with a few features. It’s great for new users and is pretty secure. However, premium password managers offer higher security by including two-factor authentication and are more feature-rich, like NordPass or Keeper.

So, while this is a great basic password manager option and a superb addition to an antivirus suite, there are better password managers on the market.

Bitdefender additional features

Aside from all the necessary security features, Bitdefender also offers lots of extra features that you might find incredibly useful. Let's take a look at all of them below.

Microphone and webcam protection

Webcam Filter, a premium feature for paid subscriptions, protects your camera and microphone from unauthorized access. Even though it's pretty easy to stick duct tape on top of your built-in webcam, it's much harder to silence the microphone, which could be just as dangerous.

Bitdefender-microphone-and-webcam-protection-with-text

We’ve tested this feature and found that it does notify you each time any app or website accesses your camera or microphone. Afterward, you can easily delete the website or app from the access list and it won’t be able to connect again.

However, you won’t be notified when an attempt to access is made, only when something has successfully accessed your webcam or microphone. But there are some security modifications you can make:

  • Customize a list of websites or apps that you deem secure enough to access your webcam or microphone.
  • Allow websites to access the camera, but not the microphone.
  • Block access only to websites, but allow apps to access the camera or microphone.

With Webcam Filter enabled, you can be sure that your device won't be spying on you via video or audio. Sadly, the feature is only available only for paying users.

Web protection

Bitdefender offers a very reliable anti-phishing tool that catches all of the online threats against your data and device. This feature protects you from visiting malicious sites that may target your data. The possibly malicious sites are compared to a regularly updated database of blacklisted sites.

Further, this feature prevents visiting sites with downloadable malware, so you don’t accidentally send a malicious threat to your device.

In addition, Bitdefender has a separate tab on the antivirus app for anti-phishing, where you can see all the blocked sites and for what reason they were blocked.

Overall, Bitdefender’s web protection feature is very efficient in protecting you from online threats and catching possible phishing attacks from infecting your data and your device.

System optimization

Bitdefender OneClick Optimizer, a system tune-up tool, is a great feature to free up space on your device and get rid of older and no longer necessary files. However, it isn’t looking for old personal files, like photos or videos. System optimization scan checks your device for:

  • Old installation files
  • Registries
  • Junk files
  • Outdated drives
  • Empty files
Bitdefender-system-optimization-with-text

Depending on how often you clean up your device, this tune-up tool can be very beneficial to your system optimization or just work as an additional feature to easily get rid of useless junk files. So, if you’re storing lots of old and unnecessary files, this is the perfect solution for you.

Additionally, the scan is really quick and groups the findings into a disk, registry, and privacy cleanup. After the scan, Bitdefender allows you to look through the noted files before deleting them, just in case it has marked something as a junk file that isn’t actually one.

Overall, this is a pretty basic device optimizer tool, but it is useful for system cleanup. It could be updated and have more features added, but for what it’s worth, it’s easy to use and achieves the results that it promises – easily removes old files and optimizes your device’s work.

SafePay (Secure Web Browser)

Online shopping is not only a convenient way to get parcels shipped to your door, but it's also a window of opportunity for cybercriminals. For this reason, Bitdefender implemented SafePay – a secure web browser on its paid premium plans, aiming to protect you when making online purchases.

It's designed to work with banking and online shopping sites in mind, but any website can be opened via this browser. It creates a sandbox that acts separately from your other installed web browsers, making it unaffected by the malware that could be present on your regular browser. Also, this feature checks if your connection with the wifi network is secure.

Additionally, there’s also a virtual keyboard, so your keystrokes can’t be registered by malware.

SafePay also offers some quality of life features, like integration with Bitdefender's password manager, bookmarks, and tab view. With it, you can be calm that you're visiting genuine websites which won't steal your credit card information.

Profiles

Sometimes, you simply can't allow any disturbances or wish to control the intensity of your device’s performance. Unfortunately, most antiviruses disregard this need entirely. Bitdefender developers understand that sometimes you don't want to completely disable the antivirus, you may just need some privacy or a less intense system workload. For that, there are profiles – settings presets that adapt to the conditions you're in and allow you to optimize your computer performance.

Bitdefender-profiles-with-text

Sometimes, you simply can't allow any disturbances. Unfortunately, most antiviruses disregard this need entirely. Bitdefender developers understand that sometimes you don't want to completely disable the antivirus, you may just need some privacy. For that, there are profiles – settings presets that adapt to the conditions you're in.

You can set them up automatically or allow an app to detect what processes are running. According to what you're doing, there are several modes:

  • Work profile – adjusts your email settings and limits background scans to minimize the impact on the system.
  • Movie profile – postpones notifications and alerts so you can watch a movie without antivirus update jumpscares.
  • Game profile – limits background monitoring so the impact on the system is minimal.
  • Public wifi profile – turns on full network protection to make you safe from insecure public networks.
  • Battery mode profile – disables background monitoring to conserve system resources, saving battery life.

If you're using automatic switching, these modes are triggered automatically when you launch a particular app. For example, we’ve tested this feature by launching an executable game file. Bitdefender identified our actions and changed to the profile that limits the consumption of system resources.

Additionally, automatic switching also successfully worked with battery mode. Once we got a Windows warning about low battery life, the device automatically engaged the battery mode profile.

While, in our experience, some services still require manual input for each of these modes, it's nice to see that Bitdefender is set to find a balance between your tasks and antivirus protection.

File shredder

If you're planning to sell a used device, the File shredder feature may be very useful for you. Even though you've deleted your files, some can still be recovered. So, if you have some private videos or document copies that you want to make sure are gone for good, you should use Bitdefender's File Shredder.

bitdefender file shredder

It doesn't just delete the files from the drive, it overwrites the data using a special algorithm that makes the files impossible to recover. So, you can sell the hard drive to someone else, being sure that no one will use the data against you.

Parental controls

Bitdefender antivirus also protects your device not only from viruses but from unwanted content as well in a form of Parental controls feature. It works across all supported platforms: Windows, Android, macOS, and iOS. For this feature to work, you need to download a separate app on the devices you wish to monitor.

Bitdefender-parental-controls-with-text

This feature includes:

  • Website blocking
  • App use restrictions
  • Device usage schedules
  • Limit screentime
  • Access to phone contacts
  • Device's location
Bitdefender-parental-controls-dashboard-with-text

We’ve tested this feature’s abilities and found some successes and some issues. Blocking websites was a success, so you can be certain that your child won’t be able to visit the pages you’ve blocked. In order to access those pages, you’d have to give permission manually.

Keeping tabs on the device’s locations also works well, this feature uses the GPS location and not the IP address, so it cannot be spoofed with a VPN. Additionally, there’s a way for parents to be notified when their child reaches a certain location.

However, uninstalling the app on macOS proved to be quite a head-scratcher, as it's only possible to do it via BitDefender's Uninstaller app. But, overall, the parental control feature provides excellent protection and control over the content your child might be exposed to.

Other features worth mentioning

Bitdefender antivirus suite is filled with so many features, and here are some others that are also worth your attention:

  • Identity theft protection – monitors for data breaches, dark web forums, scans social media for impersonator accounts, and for the US users monitors credit systems for financial activity using your information.
  • Anti-theft – works only on Windows and Android, helps you locate your device, locks your device, sounds an alarm, and allows you to wipe all data on the lost or stolen device.
  • Wifi security advisor – analyzes the wifi networks and routers for potential threats.

Plans and pricing

Bitdefender offers 6 different plans: Free, Antivirus Plus, Internet Security, Total Security, Family Pack, and Small Office. Although the premium packages are somewhat pricey, they offer a wide variety of useful safety features to ensure the best security for your devices.

To ensure your investment security with this antivirus software, Bitdefender offers a 30-day money-back guarantee.

And here’s the quick summary of Bitdefender plans:

Bitdefender FreeAntivirus PlusInternet SecurityTotal SecurityFamily PackSmall office
Price$0.00$17.99/year$28.50/year$25.50/year$49.99/year$99.98/year
Device coverage11351510
OS coverageWindows, macOS, AndroidWindowsWindowsWindows, macOS, Android, iOSWindows, macOS, Android, iOSWindows, macOS, Android, iOS
Virus Scans
Real-time protection
Web attack prevention
Ransomware protection
Anti-phishing
Password manager
VPN
Privacy Firewall
Performance optimization tool

While the Bitdefender antivirus free plan covers the bases of your device security, with the premium subscription plans you’ll receive the needed additional features. Some of those are a VPN, password manager, and webcam and microphone protection.

Bitdefender Virus Scanner for Mac

Bitdefender has a free plan option for mac users that provides the most basic protection. With Virus scan for Mac, you’ll get the on-demand scanner for malware and nothing else.

However, don’t be discouraged, the virus scanner uses the same anti-malware technology as the premium malware scanners, so you’re going to be protected efficiently.

Bitdefender Antivirus Plus

This is a Windows-only entree plan to protect your device from malware. With Antivirus Plus you’ll get features like a virus scanner, secure browser, VPN (capped at 200 MB of data daily), password manager, anti-tracker, file-shredder, and others.

On the other hand, there will be security limitations. You won’t get Bitdefender firewall protection or system optimization tools, for example.

Bitdefender Internet Security

Bitdefender Internet Security is an upgrade from Antivirus Plus since this plan adds firewall protection, an anti-spam feature, parental controls, and webcam and microphone protection.

The price for the features included is more than fair, and you’ll receive the best security for your device and protection while searching online. The drawback might be that it covers only 3 devices and it only covers Windows users.

Bitdefender Total Security

Bitdefender Total Security doesn’t expand too much on the features side – the only addition is the system tune-up tools. However, this plan covers mobile devices, so you get to protect your Android and iOS phones with one of the best antivirus software on the market.

Total Security plan also ups the number of devices that you can cover with one subscription up to 5.

Bitdefender Premium Security

This Bitdefender plan adds up to the previous one by removing the data cap from the VPN, offering the full password manager package, and adding protection to up to 10 devices.

In addition, you once again can use this Premium security package on all of your devices, no matter the OS. So, with this Bitdefender plan, you get the best safety software package for your money.

Can I get Bitdefender for free?

Yes, you can. Bitdefender antivirus free version is quite a comprehensive anti-malware protection suite with nice bonus features. As a matter of fact, the Bitdefender Free Edition is comparable to the paid premium versions of some others. It offers solid security for your device with a virus scan and real-time protection features. Additionally, you’ll be secured from phishing and ransomware attacks.

With that said, Bitdefender does leave a lot out as well, including network threat protection, usage profiles, a VPN, a password manager, and much more. So if they are a dealbreaker for you, then consider investing in the Bitdefender premium subscription. They not only offer the highest level of security but also cover multiple devices with one account.

  1. Go to the Bitdefender website and choose your antivirus plan.
  2. Activate your license, download the app, and install it.
  3. Click the “Start Using Bitdefender” button, so the main menu pops up.
  4. Enable the wanted security features, like the ransomware remediation feature for stronger device security.
  5. Run your first device scan.

Bitdefender compared to other antivirus software

The antivirus market is oversaturated by different quality providers, and it can be difficult to know if Bitdefender truly is the best one for you. We’ve selected the top 5 antiviruses to compare, so you can see how Bitdefender looks against them to see if it’s worth your money.

BitdefenderNortonTotalAVSurfshark AntivirusNordVPN Threat Protection
Brandlogologologologologo
ReviewBitdefender reviewNorton reviewTotalAV reviewSurfshark Antivirus reviewNordVPN review
Rating
4.9
4.7
4.6
4.4
4.9
PriceFrom $17.99/monthFrom $9.99/monthFrom $19.00/monthFrom $27.84/monthFrom $2.99/month
Device supportWindows, macOS, Android, iOSWindows, macOS, iOS, AndroidWindows, Mac, iOS, Android, LinuxWindows, Android, macOSWindows, macOS, Android, iOS
Virus scanQuick, system, vulnerability, and custom scansSmart, quick, system, custom scans, and Norton InsightsQuick, system, smart, and custom scansQuick, full, and file/folder scansNo
Real-time protectionYesYesYesYesYes
PirewallYesYesNoNoNo
VPNUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Password managerYesYesYesNoNo
Device optimizationSystem optimizationSystem optimizationSystem tune-upNoNo
Parental controlsYesYesYesNoNo

Ease of use

After picking the plan for you, Bitdefender's setup will take some time, which can be irritating, since the installation files are 400 MB. That's a considerable amount when other solutions install in a couple of seconds.

Bitdefender-app-interface-with-text

Once you’ve set it up, the app is pretty easy to navigate. The default suite groups features in 3 categories: Protection, Privacy, and Utilities. There's also a Dashboard that provides quick actions and displays your status, Settings, and Notifications tab.

  • The Protection tab is almost exclusively dedicated to the things associated with most antivirus tools. There's real-time protection settings, firewall monitoring, ransomware countermeasures, and more.
Bitdefender-protection-features-dashboard-with-text
  • Privacy deals with methods to stay anonymous and secure when surfing online, like the SafePay browser, VPN, password manager, and parental controls.
Bitdefender-privacy-features-dashboard-with-text
  • Utilities are for optimization tools, profile management, and file shredder.
Bitdefender-utilities-feature-dashboard-with-text

So the Bitdefender antivirus suite is easy to navigate for both beginners and experienced users.

Bitdefender mobile apps

Bitdefender has dedicated apps for both Android and iOS. And we tested both of them to see if the apps are equally good and offer good protection for your device no matter the OS it works with.

The discrepancies between Android and iOS versions are pretty big. While both apps were easy to download and set up, the experience of using them was different. The Android version is clearly the superior one, while the iOS apps only cover the bases and feel like an afterthought.

Android

The Bitdefender Android app is really safe to use, it mirrors the desktop version, is easy-to-use, attractive to the eye, and includes all the needed security features for your mobile device.

Bitdefender-android-app-interface-with-text

The features included in the Android version are:

  • A malware scanner constantly scans and protects your device from cyber threats.
  • Web protection toggle can be enabled on your browser. It protects you from visiting malicious websites.
  • Scam alert protects you from fraudulent links in your messages.
  • VPN feature, which caps at 200 MB of data per day, comes with the ad and tracker blocker.
  • The Autopilot feature advises you on how to be safer when using your phone. It also scans all your new apps for potential threats.
  • App lock is useful for limiting access to certain apps, in case you lend your device to other people.
  • The anti-theft feature helps you find a lost or stolen device, by showing the last known location. Additionally, you can send a message to the missing device or make it ring loudly. Also, there’s an option to remotely wipe the system.
  • Identity protection informs you if your email was included in the recent data breaches. And it checks for leaks on the Dark Web too and helps with strengthening your passwords.

iOS

The iOS version of Bitdefender Mobile Security is fairly lackluster, while compared to the Android version. However, it is still a very safe app and a great addition to your iOS security.

The iOS app comes with:

  • Web protection feature secures your browsing online, so you don’t visit malicious sites.
  • Privacy monitoring is useful for keeping track if any of your accounts have been involved in data breaches.
  • VPN that caps at 200 MB for a day, which, differently than the Android version, doesn’t come with an ad and tracker blocker.
Bitdefender-ios-app-interface-with-text

So overall, you're getting haveibeenpwned.com, a VPN that should be enough for a couple of pages, and browser protection in a single app. This is disappointing since most of the antivirus software for iOS doesn't provide many additional features, due to Apple’s devices being less prone to malware threats. And Bitdefender antivirus still has where to improve when it comes to iOS security.

Customer support

Live chat support
24-hour phone support✅ (28 numbers across 18 countries, including a worldwide number)
Email support
Knowledge database
Community support

The best thing about Bitdefender’s customer support is that it’s not a premium subscription feature. You can get help whether you're a free or a paying user. And there are many different ways to access any support you might need.

Their live chat support works really quickly – you can get in contact with a reliable support agent in a couple of moments. And they’ll answer all your questions quickly and solve your problems efficiently.

To make their work easier, Bitdefender also has a vast collection of FAQs, guides, and other information on the support website. So, while you're waiting in line, it might not hurt to check there. You might resolve your issue before your turn comes.

If you prefer other methods, you can call them via phone and contact them via email. Whichever way is the most convenient for you, you have options there. Customer support alone makes this service an easy recommendation.

Video review

In case reading the whole Bitdefender review seems like too much work (and I don't blame you for that!), you can watch our video review instead. In less than 10 minutes, you'll hear all the information you need to know before getting this security tool.

Is Bitdefender good, and should I get it?

Bitdefender is one of the best antivirus software on the market. It provides your devices with a high-level security package, doesn't bombard you with bloatware during installation, nor is it adding non-features to inflate the number of features.

Depending on your chosen plan, you can get security tools like a VPN, password manager, webcam and microphone protection, and file shredder. So you’ll get more extensive security options than some of the other competitor software.

Additionally, Bitdefender offers support to mobile devices as well and covers different OS. And the different plan prices will not hurt your wallet. Especially when those plans come with an extensive list of valuable security features.

At its core, Bitdefender is a top-notch malware removal tool, and the additional benefits help lift the service above the competition. So you can be sure that by picking Bitdefender antivirus you’ll get the highest level of protection from cyber threats.


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FAQ

Comments

Roy
Roy
prefix 9 months ago
I currently have Norton 360 LifeLock installed and it generates a report I neither want, nor cannot delete, Norton replied that the use cannot stop this report generation, or delete the result.
I do NOT want it this is bad user experience.

My question is, does BitDefender also do this, does it generate reports, and if it does, can you turn it off, and can you delete the reports.
Cybernews Team
Cybernews Team
prefix 8 months ago
Hello, Roy! Bitdefender has a custom reports menu, where you can set the frequency and types of reports generated. So you should probably be fine there.
IT Guy
IT Guy
prefix 10 months ago
Bitdefender blocks the use of RDP

After several searches and review evaluations, I honed on the Free version of Bitdefender - however, it gave me the run-around after blocking a legitimate Microsoft Application!!!
After installing the Free Bitdefender on my Windows 10 laptop, I could no longer RDP into my computers that were Windows 7 and newer (and received an authentication error - "The Local Security Authority cannot be contacted"), but I was still able to RDP into my old Windows XP computers.
The nature of the error from the logs and web searches lead me to believe that it was a Windows error - alas, it was only after removing Bitdefender that I was then able to use RDP to all of my computers again.
The other workaround is to exclude mstsc.exe in Bitdefender, and RDP then successfully works again, but I don't see why I should have to do this to get a legitimate Microsoft App to work. From this, this now also begs the question what else is Bitdefender blocking that shouldn't be blocked, or more importantly, what is Bitdefender allowing in that shouldn't be allowed in?
The one thing I did enjoy though, was the online status of my devices - but I didn't enjoy the fact that it kept giving me the false report that there was a risk problem - perhaps it had something to do with it being a free version and it was trying to entice me to purchase it instead?
Perhaps Bitdefender would like to look into these matters before I try it again.
Cheers.

P.S.
I have since received a reply that Bitdefender no longer supports the Free Version - but the fact that I could not use RDP remains unanswered - disappointing service from Bitdefender!!!

TOM LONDER
TOM LONDER
prefix 1 year ago
Sounds like BitDefender might be the way to go for me.
I have a Windows laptop and use a chrome browser there, a Samsung Chromebook, and an Apple SE cellphone.
Password manager? Does it generate new passwords and will it work effortlessly between my laptops and my iPhone SE?
Thanks
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
Yes, with their password manager, you can generate and store them in your wallet. Your passwords will work cross-platforms, as well.
Richard Pragluski
Richard Pragluski
prefix 1 year ago
Their privacy policy is a nightmare. Read it then tell me why I should rely on giving this company my private information.
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
Which parts of their privacy policy bother you?
Gavin
Gavin
prefix 1 year ago
Recently checked my HD’s storage and found that Bitdefender had a com.apple.somethingorother file that was over 135Gb! No if that isn’t bloatware I don’t know what is! Beware
Stan
Stan
prefix 1 year ago
does bitdefender have password sync with other password managers or browser saved passwords? i want to keep everything in one place, but can’t find sync options in any settings. please, tell me where this option is!
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
There is no such option. You can import your passwords from a browser, and they will appear in your Password Wallet. However, added passwords to your Wallet won’t change the data that you have saved in your browser.
Ivan
Ivan
prefix 1 year ago
How to block port scans in bitdefender? Antivirus gave me this “A port scan was detected and blocked. Remote IP: ip address here”, it’s some IP from Georgia from what i could find. I’m not very knowledgeable in cyber-security so i’m pretty spooked right now and really worried.
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
The truth is, there is no way to block port scanning. However, with Bitdefender’s Total Security, you can set up your firewall so that it would block unused ports. If you’re not planning to connect to your computer remotely, don’t leave them open.
Ted
Ted
prefix 1 year ago
I was using Lastpass for a year and got so used to automatic password generators. Can i use bitdefender to generate passwords instead of Lastpass? Purchased bitdefender last month and I want to have the maximum of it, since I stopped using LastPass as paying for two products is too much.
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
If you buy the Antivirus Plus plan, it has included password manager. However, to use autofill, you’ll need to install the Bitdefender Wallet extension.
jame
jame
prefix 1 year ago
does bitdefender free edition have a firewall? windows firewall sometimes does nasty tricks and detects normal apps as potential threat. don’t have money to pay for the full antivirus software , so free version is more than enough. bitdefender
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
No, the free edition doesn’t have a firewall. To get you’ll have to subscribe to the Total Security plan.
Jose
Jose
prefix 1 year ago
Hello, author! What is bitdefender rescue mode? I got some opinions that bitdefender in general is the best antivirus, and it does a great job with detecting and removing rootkits. Got it a couple of days ago, and I do not understand how to run that full scan.
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
Rescue mode is the Bitdefender Antivirus Plus feature that allows you to scan and disinfect your storage drive inside and outside your operating system. Some forms of malware are sophisticated enough to be hard to delete while your system is in use when you’re booted in. So, they’re only removable from the Rescue mode.
Koren H.
Koren H.
prefix 1 year ago
Bitdefender is not the only antivirus, it’s a global leader in cybersecurity. VPN, security solutions for work, personal networks, and many many more. Of course, you can’t be good everywhere. Which Bitdefender product is best and which worst in your opinion? I personally don’t like their VPN. But I would really like to hear other people’s opinions.
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
Well, I haven’t tried them all, so I can’t really say which is the worst. However, I did try their antivirus, and I liked it a lot.
Saim
Saim
prefix 1 year ago
bitdefender rootkit removal tool allows scanning your devices against all e-threats, from viruses, worms, and Trojans, to ransomware, zero-day exploits, rootkits, and spyware. so it’s quite impressive since it finds stuff deep down in the system. can any other antivirus do that too?
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
No, a rootkit can hide outside your system files, which makes catching and removing it quite tricky for most antiviruses. Malwarebytes Anti-Rootkit scanner and HitmanPro are also good alternatives.
Saim
Saim
prefix 1 year ago
Thanks!
Dominic
Dominic
prefix 1 year ago
I want to purchase an antivirus for my parents, as they download everything that is offered, and it’s not the first time when I have to clean everything, as PC is always full of malicious apps and software. I was reading a lot about Kaspersky and am planning to get it. However, I have one concern: origin country. Is bitdefender better than kaspersky? Maybe it will be more reliable
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
Bitdefender could actually be better than Kaspersky. In synthetic malware labs, they usually have much better scores, meaning that they adapt more rapidly to new malware threats.
dex
dex
prefix 1 year ago
nothing costs more than something that’s free in my opinion. is bitdefender virus scanner safe? i am talking about the free version here. i tried a couple of free providers recently (they don’t have paid plans) and they were scammy and malicious. i wonder is it the same with antiviruses that have paid and free versions. maybe it’s for their own profit to make the free version scammy or doing only half of the job in order to make people buy paid versions.
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
Bitdefender’s free scanner is exactly the same as their paid version. We didn’t notice any differences.
Mickey Rolands
Mickey Rolands
prefix 1 year ago
I am aware that bitdefender is super great on PC, but is there a bitdefender anti theft android version? This feature is simply outstanding. I’ve once left my laptop at a bus station and thought that it will be gone, however with this feature, I managed to track where it was taken, and long story short – got it back. It would be even more useful with phones.
Justinas Mazūra
Justinas Mazūra
prefix 1 year ago
There is, but it’s only available for the Total Security plan.
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