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Secure email providers to protect your privacy in 2021

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Google, Microsoft, and Yahoo are clearly not the most secure email providers. None of them encrypt your messages end-to-end, and none take your privacy very seriously. Some users are still surprised to learn that Google and others scan your emails for keywords to show more personalized ads.

What’s more, none of these three companies will object if your government decides to snoop on your inbox. And their history of data breaches is not that great either.

Luckily, there’s more than one alternative on the market. Today I present our top 10 secure email providers that will protect your privacy. Each of these secure email services encrypt your messages so that neither they nor any third-party can decipher the content. Also, they all make money selling premium plans rather than ads or your data.

But how should one choose the best secure email service? Well, there’s personal preference, but I also have a list of criteria to meet, which I’ve described in detail below

Best secure email providers in 2021:

  1. ProtonMail - Secure email provider with the best price and privacy ratio
  2. Startmail – Best email for desktop-only users
  3. Tutanota - Best secure email for any device
  4. Zoho Mail - Part of the best B2B security product suite
  5. Thexyz - Excellent suite of features

Top 10 secure email services - our curated list

The best encrypted email services have security features like end-to-end encryption, 2FA, and a reputation that doesn’t include serious security vulnerabilities or breaches.

Even though most of these services offer free versions, they are a bit lacking. The premium plans add important features like much more storage and priority customer support. Check out the descriptions of every secure email service to find out, which one fits your needs the best.

1. ProtonMail - best ratio between price and privacy

ProtonMail banner
Free version:Yes, 500 MB storage
Platforms:iOS, Android
Storage:5–20 GB
Current deal:🔥 Save 20% with the yearly subscription! 🔥

Started in 2013 by CERN scientists in privacy-friendly Switzerland, ProtonMail became arguably the most popular and the best secure email provider.

This open-source service has a strict no-logs policy and uses end-to-end encryption. Users can even send encrypted messages to those who don’t use ProtonMail. All their servers are stored deep-down in a nuclear bunker, more than three thousand feet below the ground.

ProtonMail doesn’t have a desktop app and uses a web-based client that works on all popular browsers. It feels a bit clumsy and outdated after years with Gmail, but you can get used to it. When it comes to mobile, you can download apps for both Android and iOS.

The smartphone applications are way more user-friendly and modern. As usual, mobile apps have fewer settings, but one we really liked was Combined Contacts, which lets you auto-complete email addresses from your other accounts.

The Plus plan of ProtonMail allows you 5 GB of storage and gives 5 email aliases together with your own domain support, among other things. In the meantime, the $24/month Visionary plan comes with 20 GB, 50 email aliases, multi-user support, and ProtonVPN. Chances are it will include the upcoming ProtonDrive storage solution as well.

There’s also a free version but it allows you only 500 MB of storage and 150 messages per day. Also, customer support will be limited.

If you don’t see ProtonMail’s cons as a showstopper and are not afraid of having no backup in case you forget your password, this secure email is a great choice. It’s as safe and private (though, they did reveal a French activist's IP address after being pressed by the Swiss authorities – an issue you can solve with a VPN!), and great features are added to the mix every day.

Visit ProtonMail to read more about the features

2. Startmail – best email for desktop-only users

StartMail banner
Free version:No
Platforms:Web only
Storage:10 GB
Current deal:🔥 Get Startmail, now 40% OFF! 🔥

If Startmail sounds unfamiliar, perhaps you’ve heard of their other project: startpage.com. It's a search engine that doesn't track any of your data. Essentially, Startmail takes the same core values and applies them here.

In practice, this means Startmail is one of the most secure email services. It fully integrates PGP, so you can safely communicate with other users who have PGP set up. The caveat is that PGP is only implemented server-side, meaning this isn't a true end-to-end setup that you'll hear other providers bragging about. It's also possible to add two-factor authentication to ensure that your email would remain impenetrable even if someone found out your password.

The significant upside is that it effectively integrates burner emails into its mode of operation. You can quickly and easily add additional aliases, for example, when you're registering somewhere and need a quick throwaway address. It also works perfectly when you're creating an email for the sole purpose of selling something on Craigslist.

While StartMail doesn't offer any dedicated mobile apps, the website itself is fully responsive and works well on most devices. Plus, with full IMAP and SMTP support, you'll be able to grab your emails through your usual service. Although this mailbox is paid-only, you do get a full 7-day trial, including all the main platform features.

Visit Startmail to read more about the features

3. Tutanota - Best secure email for any device

Tutanota banner
Free version:Yes, 1 GB
Platforms:Windows, macOS, iOS, Android
Storage:1–10 GB

An open-source, end-to-end secure mail provider with more than two million clients. Let’s see why all of them chose Tutanota instead of other services. But we can already say that if it wasn’t available in GitHub under the GPL v3 license, those numbers would probably be smaller.

To start, Tutanota implements AES and RSA instead of PGP encryption. Both use the same algorithms, but the latter adds an extra security layer by combining symmetric and asymmetric keys. On the other hand, Tutanota also encrypts the names of a sender and receiver and also the subject line. Two-factor authentication is supported and users can choose from TOTP (authenticator apps) and U2F (YubiKey).

This secure email service is dead serious about privacy. IP addresses and emails are deleted from the heading metadata to protect you. There’s also a strict no-logs policy, but the fact that Germany is in the Fourteen Eyes intelligence alliance casts a shadow on Tutanta’s otherwise spotless reputation.

Tutanota has a web-based application in addition to Windows, macOS, iOS, and Android apps. They are ad-free and easy-to-use, including the encrypted Calendar. What’s more, you can easily synchronize between all of them.

For a buck a month, you get custom domains, 1 GB of storage, 5 aliases, and email support. Add a dollar more, and see your storage expand into 10 GB, which costs nearly two times less than for Hushmail subscribers.

Tutanota’s business plans mimic the non-business plans and add Pro for 8.5$/month with a custom domain login, logos, and contact forms. You can also buy extra storage (10 GB for ~$2.36/month), email aliases (20 for ~$1.18/month), and features such as white label. To sum up, Tutanota is cheap but can soon become expensive if you continue adding extra features.

You can also try out the free version with 1 GB of storage, a calendar, and one user. However, it won’t have any customer support options.

Visit Tutanota to read more about the features

4. Zoho Mail - part of the best B2B security product suite

ZohoMail banner
Free version:Yes, 5 GB
Platforms:iOS, Android
Storage:5 GB

Zoho Mail is not that often found among the best secure email services. However, that has nothing to do with its quality – this provider is simply preferred by business clients. However, it’s great for individuals as well, so we are adding it to the list.

Zoho offers a number of IT solutions, including a password manager, so its Mail works best when you’re combining it with other products. Putting that aside, this service comes with secure data centers that can only be accessed with biometric authentication. Then there’s malware & spam protection, and end-to-end encryption.

This secure email supports 2FA for extra account security. Users can go for Zoho’s authentication app, OTP, QR code, or Touch ID. You can also access your mailbox from other apps via OAuth 2.0. Zoho Mail works as a web application or an app for your smartphone. You can also configure it on other third-party mail clients. The design is intuitive and eye-pleasing, which is important if you’re planning to use your secure email on a daily basis.

For a dollar a month, you get the apps and other IMAP/POP clients, 250 MB attachment size, and multiple domains. Power users can take Mail Premium for $4/month to send 1 GB of attachments, store 50 GB, backup emails, and use whitelabeling. A 15-day free trial is also available.

You might check out Zoho’s free version, too. However, even though it offers 5 GB of storage, its attachment size is ten times smaller than what you get with the cheapest plan. Also, you can use the web application only, which makes checking your mail on mobile a nuisance.

However, for a dollar a month, you get the apps and other IMAP/POP clients, a ten times bigger attachment size, and multiple domains. Power users can take Mail Premium for $4/month to send 1 GB of attachments, store 50 GB, backup emails, and use whitelabeling. A 15-day free trial is also available.

Visit Zoho Mail to read more about the features

5. Thexyz - excellent suite of features

Thexyz banner
Free version:No
Platforms:iOS, Android
Storage:25 GB

Thexyz is a little known private email service that is based in Canada. They're boasting that since the launch at approximately 40K accounts were created. Considering that's during the span of 13 years, the numbers aren't colossal, but it doesn't mean that it's a bad service.

On the contrary, it could be one of the safest alternatives if you're looking for a private mailbox. Their service is ad-free and is highly focused on keeping your emails secure. They have many filters in place to limit the spam that you get. In fact, if you go to their website, it shows a chart of how many threats are blocked by sender monitoring and analysis systems like Cloudmark or Message Sniffer. The same chart also shares that they have their proprietary filters that impact reducing the overall amount of spam messages.

One of the causes of concern is that being a Canadian service, they mainly use US-based data centers. Still, there are several in Europe as well. Their website lists the main locations like Chicago, Montreal, London, and Sydney. So, Five Eye's presence is unavoidable. If you're very privacy-minded, you should take note.

Having that said, there are quite a few security measures that counterbalance its location drawbacks. For example, each email supports all encrypted ports for email exchanges, and every sent email won't display your IP address If you want even more security, it supports IMAP, POP, and even OpenPGP public key end-to-end encryption, which you can configure using addons like Mailvelope. While in transit, the only protection measures used are SSL/TLS to make sure that no one alters on intercepts the email contents. Also, the login can be further protected using two-factor authentication.

Suppose you want to try the service but don't want to deal with the tedious data moving across two separate mailboxes. In that case, there's an easy migration tool. It works with Office 365, Gmail , and more. Plus, it also applies not only to the messages you send but also to calendars, contacts, and notes. So, it's a fully-fledged email service with many useful options that can be useful even in a business setting.

The major caveat is that the service is paid-only, and there's no free version. It has 25GB of total storage and a 50 MB cap for attachments. The prices start from $2.95.month, but depending on your needs, you can opt-in with more expensive plans that add even more.

Visit Thexyz to read more about the features

6. CounterMail - strongest security features

CounterMail banner
Free version:7-day free trial
Platforms:Web only
Storage:4 GB
Current deal:🔥 Get CounterMail, save up to 32%! 🔥

Started in 2008, CounterMail may have kept the same website design but otherwise has traveled a long road to become one of the top secure email providers. And thanks to its security-first approach, it might just be the most secure of them all.

CounterMail uses PGP encryption, which is the industry standard. However, they walk not one but a few extra miles by implementing RAM-only servers that do not store anything. What’s more, CounterMail has robust man-in-the-middle (MITM) attack protection, adding AES and RSA algorithms next to the SSL layer. For 2FA, you can use either a USB key or a Time-based One-time Password algorithm (TOTP) with a third-party authenticator app.

Even though CounterMail probably beats even ProtonMail when it comes to keeping their users private, I must still point out that Sweden is a Fourteen Eyes country. Other than that, this provider does more for your security than the rest. For example, CounterMail offers an anonymous payment option and a Safebox that’s protected with a separate password and can be used as a mini password manager of sorts.

This secure email provider works as a web application and via third-party email apps, such as Android, iOS, and other IMAP/SMTP clients. The web app design is outdated (don’t try Light interface) but offers plenty of customization options.

CounterMail’s 7-day free trial should be enough to check out what it has to offer. However, you can only send and receive from secure email and VPN users, such as yourself. Also, the maximum attachment size is 3 MB, and you won’t be able to install CounterMail on third-party mailing apps. A two-year plan is $3.29/month and gives you 4 GB of storage, which you can extend by 1.75 GB for a one-time $89 fee.

Visit CounterMail to read more about the features

7. Posteo – one of the cheapest and most secure email services

Posteo banner
Free version:No
Storage:2 GB
Location:Germany

Posteo is a secure email service provider based in Germany and focused on both businesses and individuals.

They have several methods to protect your emails while they're in transition: TLS with Perfect Forward Secrecy, HTTP Strict Transport Security HSTS, SSH , and more. Encryption isn’t enabled by default, but it’s easy to set up using the additional Mailvelope app. It's open-source, so you're not trusting your data to an unverified source. Plus, with it, you can add PGP , which is the best method to make your emails secure (provided both parties are using it).

There are also features that other secure email providers could be jealous of. For example, they have support for POP, SMTP, and IMAP protocols. So, you can retrieve the emails from your inbox through an app that you're the most comfortable with. For additional safety, you can even encrypt your mailbox, but if you lose the password, not even customer support can recover your data. These aren’t empty promises - Posteo has been audited by Cure53, a respected cybersecurity company.

The major downside is that Posteo currently doesn't have any desktop or mobile apps. This means you'll have to use the web client. This might be problematic because some mobile web browsers tend to crop the window, so it might not be easy to read your emails, depending on your mobile device's screen size. In addition, customer support doesn't have a live chat or ticket system, so you can be left waiting for a while until help arrives.

Although there's no free version, with some minor customization and a small monthly fee, you can get one of the most secure email services in the market.

Visit Posteo to read more about the features

Mailbox banner
Free version:No
Platforms:Web only
Storage:2 GB

Mailbox.org is another secure email provider that's based in Germany. The company is privately-funded, which protects it from outside influences and ensures you remain the client - not the product.

Mailbox respects your privacy from the very start. The service will ask for your recovery email or phone number only after you create your account. Even then, it's not mandatory to provide this data.

This email will let you send messages normally or in an encrypted form. Still, the latter will take some time to set up properly. It's well worth it, because Mailbox uses full PGP encryption. Even when you're sending emails regularly, your emails are protected with SSL/TLS with Perfect Forward Secrecy. You can customize your mailbox to prevent you from sending messages to recipients with insecure mail services. Mailbox.org is fully compatible with Mailvelope. It's useful if you want to store your encryption keys locally for added protection.

The developers have put a lot of work into the service to make it a complete suite. With your email, you can get cloud-based file storage and a text editor. It's as if they're trying to replicate the Google suite step-by-step. So, suppose you're looking for a safe email service with additional benefits. In that case, Mailbox.org is one of the services that you should consider.

Visit Mailbox.org to read more about the features

9. Runbox – private email service with a lot of quality of life features

Runbox banner
Free version:No
Platforms:Web only
Storage:2 GB
Current deal:🔥 Get 1 Year for FREE! 🔥

Unlike most of the competitors, Runbox is based in Norway. This isn't a privacy haven like, for example, Panama, but it has adequate privacy laws, so your data should be safe. But do keep in mind that Norway isn't beyond the reach of the so-called 14-Eyes intelligence alliance, so it might be something of a concern with this service.

However, as an email service, Runbox has quite a few good qualities. It includes TLS/SSL with an added support for SMTP, POP, and IMAP, and it strips the IP address from outgoing emails. In addition, you don’t need to give any personal details when creating your account, which is a big plus. Finally, Runbox lets you use two-factor authentication and IP address whitelisting for restricting access to your mailbox even more.

Security aside, the privacy-first promise holds up as well. Their website and email after login displays no ads and runs no invasive scripts. You can use the service and feel safe, which is something that you shouldn't take for granted, especially in this day and age. It's a perfect replacement for Fastmail users as this service is quite similar.

Visit Runbox to read more about the features

10. Mailfence – one of the most customizable email services

Mailfence banner
Free version:Yes
Platforms:iOS, Android
Storage:5 GB

Mailfence is a Belgian take on secure email. However, encryption measures are treated like an optional feature rather than something that every user must-have. So, by design, this service is intended for people who are looking for convenience first, and then safety.

The features are decidedly “not great, not terrible.” It supports OpenPGP encryption, which is more than can be said about some of the more popular email service providers. It's even possible to use RSA or ECC encryption which should be enough in most cases. Your emails can even be digitally signed, meaning that if you need to be sure about the sender's identity, there's a way to verify. There's also two-factor authentication support.

Regular users will also appreciate the versatility of the service. It integrates a calendar, document storage, and user groups. With a free account, the cap will be 500 MB for either of them, but you can bypass the paid version limits. However, even as a free user, you get customer support options. That's a rare sight.

You should be aware that this service logs your IP address along with some minor logging that can't be disabled. There's also the caveat that it's partly open-source, so you cannot be too sure what's going on under the hood. However, if you're transitioning from an unsafe email service but don't want to go in too deep with encryption, this service is a solid alternative.

Visit Mailfence to read more about the features

Features to look for in your secure email service

Not all secure email services are actually safe and private. There are plenty of free ones that might do more harm than good. Therefore, when searching for the most secure email service, see that it matches all or most of the following criteria:\

  • End-to-end encryption. Without it, no email provider can call themselves secure. If you’re using a regular service, your letter is encrypted only until it reaches Gmail or Hotmail. When end-to-end encryption is used, only the sender and the recipient can read the message. The so-called Pretty Good Privacy, or PGP in short, is the most common end-to-end encryption for secure emails.
  • Two-factor authentication (2FA). It gives you extra security and saves your account in case someone learns your password. By adding something that you have, like a smartphone, you make it much harder to break into your email. There are many 2FA options, ranging from SMS to authentication apps by Google and others.
  • Stripping metadata headers. Each email contains metadata about you, such as your web browser, device, and even the recipient. Secure email services strip out header metadata for the sake of the sender’s and receiver’s privacy.
  • Server location. Not all countries are privacy-friendly. Some have data-retention laws that require to store your personal data for a certain period. The US, UK, Canada, and Australia are members of the Five Eyes intelligence network. They share signals intelligence data and are among the worst places to register a secure email provider.

Other features are mostly optional and depend on your personal needs.

Secure email providers compared

ProtonMailTutanotaCounterMailZoho MailThexyzPosteoMailbox.orgStartmailRunboxMailfence
Brand
Rating
4.9
4.6
-
4.4
------
Free versionYesYesNoYesNoNoNoNoNoYes
Free version storage500 MB1 GB-5 GB-----500 MB
Storage5–20 GB1–10 GB4 GB5–200 GB25 GB2 GB2 GB10 GB2 GB5 GB
Pricefrom $4.00/monthfrom ~$1.18/monthfrom $3.29/monthfrom $1.00/monthfrom $2.95/monthfrom $1/monthfrom $1/monthfrom $4.99/monthfrom $1.67/monthfrom $2.99/month
End-to-end encryptionYesYesYesNoNoNoNoNoNoNo
2FAYesYesYesYesYesYesYesYesYesYes
Features
  • PGP support
  • self-destructing messages
  • batch GCD attacks protection
  • short domain addresses
  • Encrypted search
  • calendar
  • aliases
  • PGP encryption
  • RAM-only servers
  • man-in-the-middle (MITM) attack protection
  • anonymous payment options
  • Safebox
  • email encryption in rest
  • OAuth 2.0
  • unusual activity reports
  • one-click migration tools
  • Several spam filters
  • IMAP, POP, and OpenPGP support
  • GMigrations tools
  • 50 MB attachments cap
  • Two-factor authentication
  • iOS and Android apps
  • PGP support
  • Mailbox encryption
  • Very affordable
  • Audited by Cure53
  • Highly customizable
  • POP/IMAP/SMTP import
  • PGP support
  • Compatible with Mailvelope
  • Cloud-based storage
  • SSL/TLS with PFS
  • Safeguards against insecure inboxes
  • Supports PGP
  • Can add multiple aliases
  • IMAP/SMTP support
  • 10 GB of encrypted cloud storage
  • Accepts cryptocurrencies
  • SMTP/POP/IMAP support
  • No ads
  • Intuitive UI
  • PGP support
  • RSA/ECC encryption
  • Built-in digital signatures
  • Calendar
Cons
  • Visionary plan is expensive
  • Web client feels outdated
  • POP3 not supported
  • 14-Eyes country
  • No support for PGP and IMAP
  • Expensive extra storage
  • 14-Eyes country
  • Limited and expensive storage
  • No POP3 support
  • No free version
  • Free version lacks storage
  • Not the best for personal use
  • 5-Eyes-based
  • Paid-only
  • No mobile apps
  • Limited customer support
  • No mobile apps
  • Email metadata not encrypted
  • Encryption isn’t end-to-end
  • Restrictive trial version
  • No native end-to-end encryption
  • 9-Eyes country
  • Some logging
  • Customer support is lacking
ReviewProtonMail reviewTutanota reviewCounterMail reviewZoho Mail reviewThexyz reviewPosteo reviewMailbox.org reviewStartmail reviewRunbox reviewMailfence review

How does secure email work?

The defining feature of a secure email is end-to-end encryption. It means that there's no way for the mail service or a third-party to decrypt your message – only the recipient can do that. On the contrary, any regular email provider like Google can read your emails (they are already scanning them for keywords!) and make them easier to get for hackers.

PGB and S/MIME are the most common choices for encryption. PGP combines both symmetric and asymmetric encryption while S/MIME uses certificates that must be signed either by a local or public certificate authority. Using a certificate ensures that you are the sender of the email and that nobody has tampered with it.

Due to the encryption, neither hackers nor the government can peek into your message or metadata, such as email addresses.

Transport-level encryption

As noted above, transport-level encryption makes sure that your message travels through the web safely. However, it alone is not enough to ensure secure mail sending because the provider can see the unencrypted version once it arrives at their server. TLS is the successor of SSL, although the latter is still used. It's implemented on top of TCP (Transmission Control Protocol) to encrypt not only email (IMAP, SMTP) but also other protocols, such as HTTP or FTP. Unfortunately, it's still not used in all mail services. This might not be apparent for a regular user because, contrary to a web browser showing a green lock or similar symbol, there's no simple way to know when transport-level encryption is in place when using email.

End-to-end encryption

End-to-end encryption ensures that neither your mail provider nor any other third-party can decrypt your message. Only you and the recipient have the necessary public and private keys for opening it.

End-to-end encryption works as follows:

You encrypt the message with your friend's public key – now it can be decrypted with your friend's private key only. Your encrypted message travels through servers until it reaches your friend. In turn, he or she uses the private key to decrypt your message.

PGP (Pretty Good Privacy) email encryption

PGP email encryption combines hashing, symmetric encryption, and public-key encryption without the need for users to exchange private keys. A secure mail service does everything behind the scenes, so you don't have to worry about the ins and outs.

Here's how PGP works:

After PGP generates a session key, the recipient's public key encrypts it. Now the sender sends this encrypted session key and the receiver decrypts it with his or her private key. Finally, the recipient uses the unencrypted session key to read the message.

Why use a secure email service?

If you've read this article, the pros of using a secure mail provider should be obvious to you. However, if you still have doubts, make sure to take a look at the following arguments before returning to Gmail:

  • Protect your messages. Gmail, Hotmail, and other mainstream services don't encrypt your messages after they reach their servers. This means they can read them and make it easier for hackers to read too.
  • Hide your metadata. If your regular mail service encrypts your messages, that doesn't automatically mean hiding the header with metadata. It often includes your and recipient's email address, device, browser, and network.
  • Don't be a product. If your email is great but free, chances are you are the product. Still, too few users know that Gmail actively scans your mailbox for keywords and uses them to show personalized ads. This way, by using Gmail, you're helping Google make money out of your data.
  • Store your messages in a privacy-friendly location. The US and any Fourteen Eyes intelligence-sharing country might one day decide to see your inbox. If the provider's servers are in one of those countries, doing so will be much easier than getting access to some nuclear bunker in Switzerland (see ProtonMail section above).

Finally, always remember that your mail service is as secure as your chosen password. All end-to-end encryption and no-logs policies go through the roof if anyone can crack your password in a few minutes.

FAQ

Comments
bzh
bzh
prefix 17 days ago
If one needs or wants to save the majority of email received and sent, what are the email programs that do not have an overall storage size limit We really want unlimited storage with no archiving, just all historical and current emails in the primary mailbox. Is there one or more email program(s) that have at least basic security and have that desire capacity?
Mindaugas Jancis
Mindaugas Jancis
prefix 4 days ago
Dear bzh,
As far as I know, AOL is the only option with unlimited storage space. However, it cannot be called a secure email by any means. In the meantime, ProtonMail's Professional plan offers flexible storage management. I'm quite sure you can get a deal where your storage expands whenever it's close to the limit. Good luck!
Kristopher Carver
Kristopher Carver
prefix 22 days ago
You should look into EPRIVO as well. It allows you to add encryption and privacy features on top of your existing email accounts.
Richard D.
Richard D.
prefix 1 month ago
Been using Zoho email for years. Its good because most people don't know its good. SHUSH! Don't blow up the spot, mang.
Maureen
Maureen
prefix 2 months ago
Do any of these use BAA agreements? I am looking for HIPAA compliant email for telemedicine. Thank you for this very comprehensive article.
Mindaugas Jancis
Mindaugas Jancis
prefix 2 months ago
Dear Maureen,
That’s an interesting question. I think it would be best to contact each secure email provider individually. I’m sure some of them use BAA agreements because they also work with large enterprises.
Aceinfoservice
Aceinfoservice
prefix 2 months ago
Good list. You can also add Sendinblue and Mailgun to this list.
Wo
Wo
prefix 2 months ago
Thank you for this helpful article!

Am I right that using one of those secure email providers is pretty useless when my friend does not have an email provider that supports encryption and exchange of keys? Most of my friends use gmail, yahoo etc. Do I have to convince them of a secure email provider in order to exchange secure emails with them? Maybe I got something wrong. It would be great if you could give some advice on that.
Mindaugas Jancis
Mindaugas Jancis
prefix 2 months ago
Hi there, Wo. Yes, sending encrypted emails between ProtonMail and Gmail can be a nuisance. However, it’s still possible, even if the recipient can’t provide you with a public key. In such instances, use ProtonMail’s Encrypt Message for Non-ProtonMail users feature.
sucra
sucra
prefix 2 months ago
the free version of proton only allows 3 folders aside from the inbox to separate emails and the pay versions start at $48/yr allowing 200 folders. i’m a normal email user. maybe 10 folders to categorize my old emails would be adequate. i don’t know why anyone would need 200 unless they have special clients with lots of correspondence they need to keep separated. 3 folders for free then 200 folders for $48/yr is a jump, and then i would be worried i would lose all my emails if i don’t pay that fee on time. it’s almost like they put out the free account as a taste that won’t be enough for the average joe, assuming the’ll just jump into a $48/yr account that could jeopardize all the emails. if they just allowed the free account 10 folders with no billing that can go wrong and jeopardize my account, i would happily just donate $20 a year voluntarily. i just don’t trust microsoft or yahoo with sensitive emails. when i was in brazil, my outlook.com emails were being scanned and i was getting messages and ads related to content of my emails.
Mindaugas Jancis
Mindaugas Jancis
prefix 2 months ago
Hi, sucra. Thanks for the comment. Well, if you say you wouldn’t need 200 folders, you’d be losing only 10. Also, I believe it’s pretty hard to miss a payment deadline given that ProtonMail doesn’t cost an arm and a leg. As to whether they put out the free account as a “free trial,” – it was more powerful before the paid plans were introduced. I guess it’s the nature of doing business.
saravanakumar
saravanakumar
prefix 2 months ago
I am for motion designer and freelancer. which is better for use in my industry.
Mindaugas Jancis
Mindaugas Jancis
prefix 2 months ago
Dear saravanakumar,

I believe that any secure email above should do the trick for you. Good luck!
Ashk
Ashk
prefix 3 months ago
Hello and thanks for publishing this article.
Suppose
Jack email provider is Yahoo which does not use end-to-end encryption and
Rose email provider is ProtonMail which use end-to-end encryption.
If Jack sent email to Rose, Yahoo and ProtonMail can see it’s content. right?
If Rose sent Jack a email, Just Rose and Jack can see the content not Yahoo and not ProtonMail. right?
Please send answer to my email address too.
Mindaugas Jancis
Mindaugas Jancis
prefix 3 months ago
Hello Ashk, thanks for asking. If Jacks sends one to Rose, it ends up as an unencrypted email in Rose’s mailbox. If Rose sends an encrypted email, Yahoo won’t see it because Jack will need to use a key to decipher the content. Finally, Rose can send an unencrypted to Jack, and Yahoo will see it. I hope this helps.
Michael R
Michael R
prefix 3 months ago
I would like a private email account for important financial and similar stuff, so is there an email service that validates sender IDs, to ensure they really are who they claim to be?
Mindaugas Jancis
Mindaugas Jancis
prefix 3 months ago
Hi Michael. All secure emails on this list validate sender IDs by using digital signatures. Once the message is signed, there’s no way for the third parties to alter it. However, you should be careful and check whether a particular email has been signed.
ramyakuppu
ramyakuppu
prefix 4 months ago
Hi, thanks for the insights! Wanted to ask if there is any method to delete a gmail account? Someone seems to be using my gmail account and I want to delete it. Looking to switch to something far safer- which one would you recommend?
Mindaugas Jancis
Mindaugas Jancis
prefix 4 months ago
Hi, ramyakuppu. I’m glad you found the article helpful. There’s an option to delete only your Gmail and not the whole Google Account. For that, download your Gmail data first in case you need it later. Then, go to your Google Account and choose Data & personalization. Click Delete a service or your account. Now, click Delete a service and select Delete next to Gmail. The rest is mainly choosing Next.

I can recommend any of the secure email providers above, but if you want the best one, go for ProtonMail.
F. Quill
F. Quill
prefix 4 months ago
Hi, Midaugas. Excellent article and a real eye-opener. I live in one of the Five-Eye countries. Recently, our ISP discontinued their “secure mail” service and created a Google-Enterprise account for customers. We were migrated to this e-mail service. It is “sold”, by the ISP, as a superior level of service (Enterprise) than Gmail … however, I cannot see ONE difference other than [email protected] addy is the same as always – not @gmail.
That particular Mail/addy is only used from a desktop Apple computer and until the ISP migrated it to Google, I thought it was reasonably secure.
But now, after reading up, I suspect that I need to reduce the risk of being hacked or compromised. If I read your information correctly, any mobile device could be used to effectively ‘hack’ into my Google Enterprise account, now, 2FA – or not, and that “Enterprise-Level” or not, there is no real end-to-end encryption, so Google, and any of their third-party leeches, have access to everything that is in any email that are sent from or to that addy.
Is there really any difference between a regular gmail account and a google-enterprise level, that is to the benefit of the security of the email? Do I need to look at a new ISP or email service? Would a VPN add a level of security for email related home service?

BTW – the addy used for this message is not ‘that’ email addy
Mindaugas Jancis
Mindaugas Jancis
prefix 4 months ago
Hi, F. Quill. I’m glad you liked the article! It’s interesting that the original “Mail/addy” worked on Mac only but I guess your ISP didn’t put much effort into developing at least one mobile app. I also wonder what features it had in the first place.

Moving on to your questions, using 2FA can reduce the chance of a successful attack but still, Google Enterprise is still not a secure email and it doesn’t add much to what a regular client offers. So you should either change the ISP or the mail service.

As to using a VPN, it’s always a good idea to add extra protection. But it’s even better to pair it with a reliable password manager.
Vladimir Covic
Vladimir Covic
prefix 4 months ago
Hi Mindaugas. Have you considered adding CTemplar to the list? It’s an end-to-end encrypted email service based in Iceland (so it’s outside the 5/9/14 Eyes) that focuses on anonymity and privacy (no data retention, anonymous payment, etc).
Mindaugas Jancis
Mindaugas Jancis
prefix 4 months ago
Hi, Vladimir. Thanks for the comment. To be honest, I haven’t tested it yet, but it does look promising. I hope we’ll review it soon. Have a nice day!
sheila
sheila
prefix 5 months ago
Hello,
For personal financial info which would be best Zoho or Tutanota?

Thank you ! Sheila
Mindaugas Jancis
Mindaugas Jancis
prefix 5 months ago
Dear sheila, thanks for the question. From the security standpoint, both options are great, so the only question is which one do you like more? But if hard-pressed, I’d choose Tutanota over ZoHo because the latter has servers in the US and China, which are far from the best locations to store financial information. Good luck!
tasha
tasha
prefix 6 months ago
Hi. I am an absolute layman in all this so please guide. I have the same issue of gmail been repeatedly hacked despite changing to new email addresses all the time. The hackers hacked my gmail and took control of my android (which in simple words mean used my phone as I did and hence they were able to switch off/use 2FA). I basically use gmail for google photos and cloud. I am a researcher whose papers and hence my email address gets published and hence public. Please help me what secure email provider could provide my photos backup and cloud needs? and as email address gets published I wont have to worry about being chased by hackers and phone getting snooped. really need your guidance thanks
Mindaugas Jancis
Mindaugas Jancis
prefix 6 months ago
Hello, Tasha. Thanks for reaching out. It seems that you need a cloud-based provider with decent storage. My suggestion is Thexyz. This secure email gives you 25 GB and a whopping 50 MB attachment size. However, you shouldn’t use this account for publishing. Just create a new email with a strong password that will end up on papers and nowhere else. Good luck!
mil
mil
prefix 6 months ago
Hello
Can I use Apple or Windows Mail and Calendar with the secured email provider you propose.? Or do I only have to use the specific app of secured email provider?
Questions are:
– Is it safe on privacy to do so,
– is it possible? (it’s possible with Fastmail)
Mindaugas Jancis
Mindaugas Jancis
prefix 6 months ago
Dear mil,
Thanks for the comment. It all depends on your chosen secure email provider. Most of them can be configured to work with popular clients like Outlook, Apple Mail, and others. Is that safe? Yes, unless your master password is weak and you haven’t enabled 2FA.
GenXGirl
GenXGirl
prefix 6 months ago
What is the best way to send the PGP key to a friend? If many of us are motivated to use these types of services to protect our financial accounts, how do these work if I’m emailing Coinbase?
Mindaugas Jancis
Mindaugas Jancis
prefix 6 months ago
Hi, GenXGirl. That depends on your chosen secure email provider. For instance, ProtonMail allows you to attach the public key before sending the email. The receiver then should share his public key as well, allowing PGP communication on each side. The same applies to Coinbase.
Richard
Richard
prefix 7 months ago
Hello Mindaugas, I’m looking for any kind of secure email for my financial and credit cards. If I use Proton Mail can or will it work with Outlook, Hotmail, Google or Yahoo email services? I’m dealing with a hacker from Nigeria and it’s driving me crazy. Have worked for hours trying to change my email accounts but it seems they have followed me. Any advise would be greatly appreciated.
Mindaugas Jancis
Mindaugas Jancis
prefix 6 months ago
Hi, Richard! You can stop those Nigerians by turning on 2FA. Even if they manage to guess your email account password, there’s virtually no way they can beat the second factor. ProtonMail is a great choice that works with most desktop email clients, such as Outlook or Thunderbird. However, that’s not the case with web applications like Gmail or Yahoo.
Joanne McGrath
Joanne McGrath
prefix 7 months ago
My gmail account has been hacked and my financial information compromised. I want a second email provider to use for financial transactions only. I’m guessing that most places I pay won’t have what’s needed to receive encrypted messages? Trying to figure out which service will be best for this purpose. I prefer phone support if possible since I’ve already spent time locked out of everything with inaccessible services.
Mindaugas Jancis
Mindaugas Jancis
prefix 6 months ago
Hello, Joanne. Even if a company doesn’t use encrypted email, it can still receive and send back to you with a special link generated by your email. Unfortunately, if THEY send you an unencrypted letter, there’s not much you can do about it. In this case, it’s best to use a secure email with additional 2FA protection so that no one hacks it. And when it comes to phone support, your best bet is Zoho Mail.
Beetroot
Beetroot
prefix 7 months ago
Describing Zoho you consider end-to-end encryption as SSL, S/MIME and TLS, however these three certificates have nothing to do with E2E encryption in fact.
Mindaugas Jancis
Mindaugas Jancis
prefix 6 months ago
Dear Beetroot. Thanks for pointing this out. I will update it in a moment.
Darrell
Darrell
prefix 7 months ago
Hi,
New to the secure email thing. My question. What advantage is it to have secure email if the person you are sending emails to is not also on a secure email program?
Mindaugas Jancis
Mindaugas Jancis
prefix 7 months ago
Hi, Darrel. That’s a good question. Most secure emails allow sending end-to-end encrypted messages to regular mailboxes. All you have to do is share the key so that the receiver can decipher your letter.
Miguel
Miguel
prefix 7 months ago
Hi. What is your opinion about the security of icloud mail? Is it as insecure as gmail? Thanks
Mindaugas Jancis
Mindaugas Jancis
prefix 7 months ago
Dear Miguel,
Thanks for the comment. I’d say that iCloud mail is more secure than Gmail. For starters, it encrypts most of your data both in transit and on the server. The only exception is the IMAP server.
There’s an option to encrypt your message with the S/MIME protocol.
What’s more, the iCloud server uses end-to-end encryption for data transmission from Apple Cloud transactions, iCloud keychain, Payment information.
Finally, you can use 2FA to enhance the security even more.
James Lee
James Lee
prefix 7 months ago
Can anyone advise of a secure email service that includes a phone support option. I purchased protonmail and sent a test email to my free yahoo mail account and protonmail has locked me out. I have logged support tickets but they still haven’t unlocked my account. I can’t emailed them from my protonemail and they are not responding to emails sent from my yahoo mail or logged via their support portal.

I want to use secure email that includes phone support as an option. please advise if you can. thanks
Mindaugas Jancis
Mindaugas Jancis
prefix 7 months ago
Hello, James Lee. I’m sorry to hear you’re having problems with ProtonMail. I’d recommend trying Zoho Mail. They have phone lines in more than 10 countries around the world. Good luck!
Corrina Hubbard
Corrina Hubbard
prefix 8 months ago
Hi, what about Startpage email service (Startmail)?
Also what about Brave?
Thanks. ?
Mindaugas Jancis
Mindaugas Jancis
prefix 7 months ago
Hey, Corrina. As you can see, it’s on the list but not at the top. That’s mainly because it lacks end-to-end encryption. I’m not sure what you are referring to with Brave, though.
Kevin
Kevin
prefix 8 months ago
So, Fastmail “didn’t make the cut”…

Any specifics that you can provide? I’ve been using them the last few years, and have been quite happy with the service, but what are they lacking or where are they deficient?

Thanks.
Mindaugas Jancis
Mindaugas Jancis
prefix 7 months ago
Dear Kevin,
Thanks for the comment. The main reason is that Fastmail is a security-oriented but not a secure email service. It lacks end-to-end encryption and is located in a privacy-unfriendly country.
Susan
Susan
prefix 8 months ago
How do you feel about Microsoft Outlook Mail .com or Xfinity Comcast.net for email? Xfinity is charging more and more each year and cutting back on features.
Mindaugas Jancis
Mindaugas Jancis
prefix 7 months ago
Hello, Susan. I must say that I feel pretty bad because those two are not secure email providers by any means. I highly recommend stopping all the payments to Xfinity because, as you can see, it’s not worth it. You deserve better, Susan.
Tony
Tony
prefix 8 months ago
most web secure email was gmail for me. until i found out that there’s nothing secure about it. now i’m thinking of trying proton. according to this article, it seems to be very secure and reliable.
Titala
Titala
prefix 8 months ago
You mention concernin Zoho as a con: “Some data centers are in the US and China”. Why is that a con? As far as I see they have data centers per region: https://www.zoho.com/know-your-datacenter.html
Mindaugas Jancis
Mindaugas Jancis
prefix 8 months ago
Dear Titala,
The main reason is privacy. Both China and the US are not known for respecting the boundaries when it comes to personal data.
Tiago Oliveira
Tiago Oliveira
prefix 8 months ago
Hi,

I would like to pretect information sent on emails and also sometimes attachments. Is it possible to have end to end encryption if the receiver doesn’t have PGP key or similar (for my messages sent to that address)?

I have tried services like securemyemail (http://securemyemail.com/) but the message arrives to the receiver as an attachment as well as the PGP key!! I would like it to be shown just on the receiver but without additional decryption processes.

It would be nice if it would be possible to use cuerrnt email providers, instead of creating a new one. It would be also nice to have mobile apps. But If there is a simple solution to send end to end encrypted emails with attachments and compatible with email addresses eithou PGP keys (I would be glad even with new inbox and no mobile apps)

Any help is appreciated
Brian
Brian
prefix 6 months ago
Hi,

I use https://www.securemyemail.com too and that is not the way it works at all. ? Recipients that don’t use securemyemail are emailed a link to click on to read the encrypted message. Couldn’t be simpler. You can choose whether to include a password or not, but none is required.

If my recipient is a SecureMyEmail user then they just open up the encrypted email in the software or mobile apps. No need to click on verification link.

I think what you are talking about is when a securemyemail user tries to look at the email in regular email software. In that case, yes, .it will be encrypted and unreadable. As it should be!!! What you describe…with the “file” …..sounds exactly like that.
Mindaugas Jancis
Mindaugas Jancis
prefix 8 months ago
Hey, Tiago. Thanks for stopping by. Unfortunately, there’s no way to send an end-to-end encrypted message to a person who doesn’t use secure email so that it sees the contents immediately. He will need the PGP key no matter what.
Tiago
Tiago
prefix 8 months ago
Hi Midaugas,

Thanks for the explanation
Norman
Norman
prefix 8 months ago
I want to have a discussion here. I represent an old school citizen who remembers the old fashioned text mails. Buying stamps, handwriting letters, long time of waiting, you know, all that ? I also remember when e-mails only appeared. So my question is – what is more, secure email or text? By text I mean – hand written letters.
Mindaugas Jancis
Mindaugas Jancis
prefix 8 months ago
Hi, Norman. Haha, that’s an interesting topic. My question would be, would rather send someone money over snail-mail or bank? ?
1991 crew
1991 crew
prefix 8 months ago
correct me if i’m wrong… the providers mentioned here – are the most secure e-mail providers. so, if a want to be sure, that my mailbox won’t be hacked, or mails leaked, or while sending e-mails and being connected to public wifi i have to use one of those providers mentioned here? what can anybody say about yahoo? how to send a secure email through yahoo? or yahoo is simply not secure?
Mindaugas Jancis
Mindaugas Jancis
prefix 8 months ago
Dear 1991 crew,
Yahoo is not considered to be a secure email service. Therefore, it doesn’t support sending encrypted emails, though it can receive one.
But that doesn’t mean that all these services mentioned above will give you 100% protection. It’s simply impossible.
Jo
Jo
prefix 8 months ago
Hello, Cybernews team! Since the pandemic is still blooming, my kids study remotely and are browsing websites more often than ever, and I have a question. What secure email for kids can you suggest? They are using yahoo now (for reaching teachers and for personal usage). However, I would like to switch to something more reliable, since kids never care about privacy. Is CounterMail a good choice?
Mindaugas Jancis
Mindaugas Jancis
prefix 8 months ago
Hey Jo! You’re right, Yahoo is probably not the best choice here. CounterMail doesn’t have a free version, so I’d suggest trying Tutanota first. Let me know if your kids liked it! ?
Ryan Tongs
Ryan Tongs
prefix 8 months ago
i never trust anything that is free. i don’t say that free stuff equals bad, however, i simply think, that when you pay for service, you instantly have a right to require information or explanations when something bad happens. that’s why i use paid secure email – proton mail. in my opinion, it’s quite expensive – yes, but i know that all my mails are secure and proton has a good reputation.
James
James
prefix 9 months ago
I would appreciate more information about customer support provided by these services to clients. I’m in the middle of an issue with Protonmail only to discover there is no phone support and they consider one response per day to an email sufficient. I’ve been nearly 10 days working on a small business account that will not function properly with Outlook and can’t find anyone with a solution.
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Hi, James. I’m sorry to hear about your troubles with ProtonMail. Unfortunately, most secure emails offer limited customer support, especially for free accounts. Neither of them have a phone line or a live chat, so 24/7 email support is probably the best you can get for a non-business subscription.
Johnny Incognito
Johnny Incognito
prefix 9 months ago
Maybe I’m blind, but I can’t see any of these offering domain basket (on a custom domain of course). Or have I overlooked anything?
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Dear Johnny,
I think your eyesight is fine – this article doesn’t say anything about domain baskets ? I suggest you to contact customer support – chances are this feature is for business-level accounts only.
Alexis B
Alexis B
prefix 9 months ago
I am a stay at home mom disgusted by the recent overthrow by Google and Apple. My family and I are looking for an email to replace Gmail. What do you suggest? And I don’t completely understand the technical talk as far as encryption, etc. Is there one better than the other that is easiest to use (most like what we’re used to from yahoo and gmail)? Grandparents are concerned, too.
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Hello, Alexis B. I suggest Zoho Mail – it’s free and has intuitive app design. What’s more, five users can share the same account.
Matthew Elberson
Matthew Elberson
prefix 8 months ago
I also want to get away from google mail. I am interested in something simple – I don’t need a full suite of business features, mainly just email and calendar.
Mindaugas Jancis
Mindaugas Jancis
prefix 8 months ago
Hi, Matthew. Try Tutanota, it’s free! ?
Matt E
Matt E
prefix 8 months ago
I have the same question. Tired of google eavesdropping and want something easy enough to use, but I am not a business user so I don’t need a “suite” of features, just email and a calendar.
Hal
Hal
prefix 9 months ago
Having a hard time deciding between Protonmail and Fastmail. But, I did notice that Fastmail is not mentioned in this article.
Should the be my queue to go with Proton?
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Hi, Hal. Fastmail is a good secure email that simply didin’t make the cut. However, if you compare it to ProtonMail, the latter is a sure winner.
Kurtis M
Kurtis M
prefix 9 months ago
Hello Josh,
There are several ways to encrypt G-Suite emails as long as you can install plugins in your browser, some organizations prevent this by group policy or have workplace policies that prohibit the use of encryption without a shared key. That being said, if you want to encrypt Gmail you have several choices from both free and paid providers. Mailvelope is a great choice and has been touched on here, but I personally use Flowcrypt for ease of use, as the compose is directly in my Gmail window and I don’t have a pop-out. Both are PGP based. I do not believe either of these work directly in mobile apps.
Ali
Ali
prefix 7 months ago
Hi Cybernews,
I want to say good bye to gmail & outlook….how to I switch providers…..easily & painlessly?
Never done it before…..do I need to contact every person & business individual ……and give them my new address??
Mindaugas Jancis
Mindaugas Jancis
prefix 6 months ago
Hi, Ali. It’s easier than you think. There are ways to export all contacts from one email service and add them to another one. Then, you can send a mass message about your new mailbox and leave an auto-reply in your old email. You can also forward all emails to the new mailbox.
Sandy
Sandy
prefix 9 months ago
Hi, do you know which one has a better search function? I am using one of the email providers on your list, but the search function is not good, you have to wait for a long time, and the search on its APP is worse. As search function is a frequently-used function, do you have any suggestions which one has a better search function?
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Hi, Sandy. I’d say Tutanota has the best search. However, I’d have to test each email once again to be 100% sure.
Lawrence Snider
Lawrence Snider
prefix 10 months ago
When using thunderbird how to send secure email? I’m thinking it’s always secure but maybe it’s possible to make it even extra secure than usual? You know make it very untraceable. Overall I’m very happy with Thunderbird, just looking for some extra tips and tricks for security and privacy.
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Hi there! Thanks for the comment. In itself, Thunderbird is just an email client that you can you with many services, such as Google or ProtonMail. So choosing a secure email would give you that extra protection. Besides ProtonMail, you can also use Hushmail, CounterMail, or any other supporting IMAP/SMTP.
George
George
prefix 3 months ago
The following is from Thunderbird’s support site: https://www.mozilla.org/en-US/privacy/thunderbird/ – “Amazon Web Services: Thunderbird uses Amazon Web Services (AWS) to host its servers and as a content delivery network. Your device’s IP address is collected as part of AWS’s server logs.” I am not too fond of AWS. Will this compromise E-mail security?
Mindaugas Jancis
Mindaugas Jancis
prefix 3 months ago
Hi, George. Yes, Thunderbird is far from an ideal option, just like Gmail is. Therefore, it’s better to choose secure emails on this list that use more privacy-friendly hosting.
Blianezh
Blianezh
prefix 10 months ago
If you are not using an E2EE mail provider, here is a way to protect your message:
Just add more efforts. Don’t write message directly in the draft mail. 1. Write message in a file (txt, docx, etc.) instead. 2. Encrypt the file and data(with 12 characters or longer password) you want to send with a good encryption software. 3. Attach the encrypted file and send mail.
In my opinion, Free mail or online storage is the most secure place to store or backup your important data if you use it correctly and smartly. You know “the most dangerous place is also the safest one”!
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Hello! Yes, I would say then encrypted files is the next best thing after secure emails. It’s not very convenient, though, if you need to send multiple emails per day. However, I don’t think that, in this case, your cited proverb applies. If you’re not using 2FA, it becomes much easier to hack into your email, no matter if it’s regular or secure.
MatrixRainbow
MatrixRainbow
prefix 10 months ago
With no end in sight for all this quarantine business I’ve decided to work on some tech related project at home. I’ve been thinking of making some homelab server at my place and hosting various services for myself, for example a website, vpn and email. So once everything is up and running how can i test if my email server is secure?
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Dear MatrixRainbox,
Wow, that’s some serious setup you’ve got there! I believe that running some online tests would be the best thing to do. They will tell if the protocols and certificated are OK.
Vilma Van Cann
Vilma Van Cann
prefix 10 months ago
i’m doing some comunication through email and i have this issue that needs to be solved – how do you request a secure link in email? I know of some services that let you generate secure links, but they don’t always work if the other person doesn’t use that service too. Maybe some email providers have their own solutions to this? At the moment I’m using the free plan of ProtonMail, but I’m willing to switch
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Hi, Vilma. Thanks for the comment. If you want to send a secure link in an email, you need to encrypt the whole message. Luckily, you can do that with your free ProtonMail account. When composing an email, click the padlock at the bottom of the window. This will let you set the password for this message, and the receiver will need it to open your email. That’s it ?
Lawrence Warren
Lawrence Warren
prefix 11 months ago
what kind of things do i need to look out for to understand which email providers are secure or not? And what kinds of policies are most helpful to secure email use? I need to send out some sensitive info and I dont want to risk getting exposed. Preferably free, I dont want my credit card info to be related to this. thank you for your insights.
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Hey, Lawrence! The best free secure email is often the free version of a premium service. I’d recommend LastPass, NordPass, or KeePass. In general, all secure emails should use military-grade encryption and offer two-factor authentication. Furthermore, it should be built using zero-knowledge architecture.
Rhonda L Porter
Rhonda L Porter
prefix 11 months ago
I’ve been looking for an encrypted email provider that would meet the high security standards set forth by the IRS. Our tax program uses Dynamic KBA, and I was wondering if it is possible or necessary to have this same encryption service for client emails that could contain social security numbers, bank accounts, etc?
There are times we need to send forms for signatures only, or a client calls and requests we email a copy of a tax return. What options are available for those looking for this type of security in servicing their client base?
Mindaugas Jancis
Mindaugas Jancis
prefix 9 months ago
Hello, Rhonda. Ideally, everyone would be using secure emails, thus eradicating the issue of online protection. However, there’s an option to send an encrypted email to your clients, which they can access with a password. But first, you should know if your institution can switch to one of the secure emails. Good luck!
Draventzer47
Draventzer47
prefix 11 months ago
do email apps have different security features on different platforms and devices? for example what would be the most secure email app android? I dunno maybe iit’s safer to send emails from mobile devices because then your location info is all over the place. I would prefer something free of course or very cheap if the security is worth it.
Mindaugas Jancis
Mindaugas Jancis
prefix 11 months ago
Dear Draventzer47,
Yes they do. I think that Tutanota has the best free version for Android. However, if you’re ready to spend a few bucks, ProtonMail should be your #1 Android email.
Josh Hunter
Josh Hunter
prefix 11 months ago
My employers are using G Suite and I don’t really have a choice, have to use it all the time at work. Still, I think it could use some extra security, cant be too careful when confidentiality is on the line. So how do I send secure email in gmail? as in secure from Google too, i dont need them to steal my personal data through my business email.
Mindaugas Jancis
Mindaugas Jancis
prefix 11 months ago
Hey, Josh. I’m afraid there’s no way to secure it in Gmail. However, there are some things that you could do. When composing a letter, turn on the confidential mode at the top-right. From there, you can set the expiration date or request to enter a passcode. For the latter, you’ll need to enter the recipient’s phone number. Finally, use S/MIME encryption whenever possible and don’t send or open unencrypted messages.
Amanda Drummond
Amanda Drummond
prefix 11 months ago
I’m actually dealing with a hacker at the moment and I cant make an email that is secure, how is something like this managed better with your email service?
Mindaugas Jancis
Mindaugas Jancis
prefix 11 months ago
Hello, Amanda. Secure emails are way better protected against hacker attacks. They encrypt all your data, making it unreadable to third-parties, including themselves. Most support two-factor authentication, meaning that anyone who got hold of your password would also need to make an approval on your smartphone. You can even choose to ask for a Touch ID or Face ID. Therefore, if you haven’t been kidnapped by the hacker, there’s no way to open your secure mailbox.
Epister
Epister
prefix 11 months ago
Hello. I’ve recently switched from Gmail to Outlook and I wanted to ask – how do I send secure email using Outlook? Generally I trust Microsoft more than Google, but it’s still a business email and some things need to be kept secret without a chance of some snooping. Is there some integrated option or do I need to look for some third party tools?
Mindaugas Jancis
Mindaugas Jancis
prefix 11 months ago
Hi, Epister. Thanks for your comment. Not all secure emails have a POP3/IMAP import feature. I’d suggesting trying Hushmail – it works not only with Outlook but also with other mail clients.
Kurtis M
Kurtis M
prefix 9 months ago
The Outlook desktop app can be set up to work with PGP/SMIME.
A secure browser wrapper like mailvelope can be used for any web based email application,
There are also paid add on applications that integrate directly with OWA/or Outlook desktop client.
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