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TotalAV review 2024


TotalAV is a legitimate cybersecurity company offering one of the best and most affordable antivirus solutions compared to others on the market. It protects your device from malware entering it and effectively removes it before any damage is done.

I’m sure many potential users have some burning questions, like

  • Is TotalAV effective in protecting against malware?
  • How much does it cost?
  • What security features does TotalAV offer?

And many more. Together with our team of research experts, I’ve thoroughly investigated TotalAV’s performance, security features, pricing, and many other aspects, to see if it can reliably protect your device. Read on to find all the answers in this TotalAV review.

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⭐ Rating:
4.9
🥇 Overall rank:#1 out of #25
💵 Price:From $19.00/year
✂️ Free version:Yes
🖥️ Platforms:Windows, macOS, iOS, Android
🔥 Coupons:TotalAV coupon 80% OFF

TotalAV pros and cons

Visit TotalAV to learn more about the features

Akvile Tamasiuniene Ieva Jociūtė author sarunas karbauskas vincentas
Why You Can Trust Cybernews

Our team of researchers thoroughly tests antivirus software following a well-established testing process. In unison, our experts combine in-house and independent testing lab findings with first-hand experience to help you make informed decisions about each product. Learn how we test antivirus software.

25
Antivirus Software Tested
1,000+
Malware Samples Tested
3,500+
Hours of Extensive Testing
Recent updates
In my recent July update, with the help of our research team, I conducted new testing on TotalAV’s performance and usability. I also double-checked the plans and pricing, to make sure all the information is up to date.

Is TotalAV safe?

Yes, TotalAV is a completely safe and legitimate antivirus solution as long as you download it from its official website. It guarantees a 100% protection rate for all your devices. Even though users share some concerns and comments online about how legitimate TotalAV’s free version is, it actually is fully legitimate and a well-trusted provider. During my testing on the Total Security plan, I challenged the antivirus software with 10 malicious file samples, and the system scan found all threats, guaranteeing the best possible result.

Independent lab tests have also examined this antivirus, giving it near-perfect evaluations. You can read more of my insights on lab test results down below in the Performance section.

TotalAV clearly offers exceptional malware protection. It delivers above-average results, so you can easily trust this antivirus to protect you from various cyber threats.

How much does TotalAV cost?

TotalAV prices start from $19.00 for the Antivirus Pro plan. The second year will cost you $99.00. This plan covers 4 devices and includes ransomware and real-time protection features. For this review, I used the Total Security plan, which costs $49.00 for the first year. Nonetheless, there are other subscription options available, including a basic free version.

All plans come with an anti-malware scanner, anti-phishing protection, mobile apps, and customer support options. You can explore what each of the subscriptions contains below.

Note: Total AV prices are usually the same regardless of currency, which means that, in practice, the service can be cheaper in the US than it is in the EU.

TotalAV's subscription plans:

FreeAntivirus Pro
Internet SecurityTotal Security
1st year price
$0.00$19.00$39.00$49.00
Price after 1st year$0.00$99.00$129.00$149.00
Devices1468
Advanced ransomware protection❌No✅Yes✅Yes✅Yes
Real-time protection❌No✅Yes✅Yes✅Yes
System clean-up tools❌No✅Yes✅Yes✅Yes
Cloud-based malware scanning❌No✅Yes✅Yes✅Yes
VPN (Safe Browsing VPN)❌No❌No✅Yes✅Yes
Password manager (Password Vault)❌No❌No❌No✅Yes
Ad blocker (Total Adblock)❌No❌No❌No✅Yes
Anti-malware scanner✅Yes✅Yes✅Yes✅Yes
Anti-phishing protection✅Yes✅Yes✅Yes✅Yes

TotalAV website states that they offer monthly, quarterly, biannual, and annual plans. However, I could not find an option for a subscription period – it only offered me an annual plan at checkout. When I contacted their customer service all they suggested was subscribing to an annual plan and then contacting them to downgrade it. Not very helpful, is it?

Nevertheless, whichever plan you get (except for the free one, of course), you get a 30-day money-back guarantee, which allows you to get a full refund should you not like the service. Besides, if you don’t want to continue with increased prices after the first year, canceling the auto-renewal is pretty straightforward. You just need to go to your TotalAV account, find the Billing Support, click Disable Auto-Renewal, and follow the on-screen instructions.

The Antivirus Pro plan covers all the necessary security bases for 4 devices, but if you want an antivirus for 6 devices, you’ll have to upgrade to the Internet Security plan. The introductory price is $39.00/year.

However, if you need even more device coverage or require a password manager and an ad blocker, then you’ll have to pick TotalAV’s most expensive plan – the Total Security package, which will initially charge you $49.00/year and will cover 8 devices.

TotalAV pricing vs competitors

Brand1st year pricing2nd year pricing
TotalAV$19.00$99.00
Norton$29.99$59.99
Bitdefender$19.99$59.99
Malwarebytes$38.24$44.99

Can I get TotalAV for free?

Yes, you can get TotalAV for free directly from its official website, but the free plan is quite limited and lacks a lot of extra features. In reality, all you get is basic features like anti-malware scanner and anti-phishing protection. This plan will perform basic malware scanning and removal but will not provide real-time protection or give you system clean-up tools.

TotalAV security features

To test and review a range of features that TotalAV offers, I subscribed to the Total Security plan. This plan offers the most features to increase the protection of your device from all kinds of threats, including ransomware and phishing attempts.

Real-time protection

TotalAV offers real-time protection for your devices by constantly monitoring for potential threats. And you’ll find this feature is enabled by default. You can disable it if you want, but there’s no reason for not having it switched on – the impact on performance is minimal.

TotalAV real time protection1

In addition, TotalAV uses advanced cloud scanning, meaning any programs that raise suspicions during scans are compared with the ones included in the cloud database of known malware threats. This method allows the antivirus to detect zero-day threats more accurately and protect the device with more precision.

If the suspected program appears to be a threat, TotalAV issues a warning to inform you of this malware and puts it into quarantine. Afterward, the antivirus provides you with steps on how to remove malicious files from your system.

WebShield extension

TotalAV offers protection against malicious sites in the form of its WebShield feature. So, as long as it’s enabled, it will automatically block low-trust websites and crypto-mining URLs.

WebShield provides protection against threats that are designed to harm devices and cause security and online privacy risks. These include ransomware, scam and phishing websites, and other online threats.

It’s a free Chrome, Firefox, Opera, and Edge add-on that constantly looks out for websites that could pose a threat to your device and redirects searches away from anything it identifies as a potential risk. It’s also available on iOS and Android devices.

Screenshot of webshield protection on Chrome browser

WebShield comes with a Safe Search feature that redirects all web searches through TotalAV’s web engine for added security. It’s supposed to grade every site it surfaces with either a green tick to show it’s safe to click on or a red cross to indicate a potential threat.

I’ve tested how WebShield works, and here's what I found:

PlatformSafe SearchBlocks suspicious websitesStops tracking
Chrome✅ works✅ works✅ works
Firefox✅ works✅ works✅ works
Edge✅ works✅ works✅ works
Opera❌ doesn't work✅ works✅ works
Android❌ doesn't work❌ doesn't work❌ doesn't work
iOS❌ doesn't work❌ doesn't work❌ doesn't work

In practice, this feature didn’t work all that well for me on Android and iOS devices. Also, it doesn’t block intrusive ads. However, it might be a useful browser add-on to avoid potentially dangerous sites and website tracking.

Safe Browsing (VPN)

Two of TotalAV’s most expensive plans (Internet Security and Total Security) include the Safe Browsing VPN, and as far as antivirus VPNs go, it’s a pretty decent one. The Virtual Private Network (VPN) reroutes your traffic through a secure server located in your chosen country. Meaning that it’s encrypted, and you can remain private when browsing online.

Total AV VPN comes with unlimited data and includes a relatively wide range of servers, with over 50+ of them in 35 countries. I tested it out by connecting to a server in Belgium. I was connected within seconds, and, more importantly, it didn’t noticeably slow down my browsing experience.

TotalAV VPN server locations

Additionally, TotalAV VPN’s speed is quite impressive. In some instances, it successfully competed with our fastest-performing providers, such as NordVPN with its proprietary NordLynx protocol and Surfshark with the IKEv2 protocol.

Another VPN feature you might be interested in is streaming. And just like any other provider, TotalAV VPN can also unlock global content for you. However, when I tried streaming videos, it kept buffering, and the quality would often suffer. So, while it’s possible to access some geo-restricted content with this VPN, there are certainly better streaming VPN options out there.

To access the VPN, just go to Web Security in the sidebar of the TotalAV desktop app. Then, select Safe Browsing (VPN). Provided you’re signed up to a package that supports it, you’ll simply be given a list of regions to connect to. It really is that simple.

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System Tune-up

What’s worth mentioning is that all paid TotalAV subscription plans include system optimization features. This security software has a built-in junk cleaner and duplicate file finder.

TotalAV tune up

These System Tune-up tools remove junk files, duplicate files, and even uninstall unused applications to clear the disk space. It’s especially useful if you want to improve your device’s performance and keep the system running smoothly.

Additionally, TotalAV provides cleanup for the browser as it manages history and cookies. So you can always be sure that unwanted third parties won’t store your information.

TotalAV clear browser history tune up

TotalAV additional features

Apart from protecting your device from malicious programs, TotalAV can also help you secure your credentials and identity, as well as avoid intrusive ads. Here’s an overview of the extra features that TotalAV offers:

Secure Password Vault (password manager)

TotalAV’s Secure Password Vault is yet another feature that’s only available on the most expensive (Total Security) plan. If you’re looking for a good password manager, TotalAV’s Secure Password Vault certainly does everything you’d want it to. It lets you securely store, organize, and retrieve all your login details and can generate secure and virtually unhackable passwords.

All you need to remember is your master password and, for security reasons, TotalAV will never receive it.

TotalAV password manager tool

To set it up, you’ll be asked to install the Password Vault browser extension for Chrome or Firefox. And while not everyone is a fan of browser extensions, I find it makes filling your passwords in much easier.

My only complaint with TotalAV’s Secure Password Vault, besides the fact you have to pay extra for it, is that it doesn’t work with the mobile phone app. This is a real shame, as a password manager on mobile devices is really useful.

Identity theft protection

TotalAV provides identity theft protection services that are designed to reduce identity theft exposure. Here’s how it works:

  • Monitor. TotalAV continuously monitors your credit card details, Social Security number (SSN), and health insurance information to prevent personal details from being sold online.
  • Alert. If it identifies a breach, you’re immediately notified.
  • Restore. In case your identity is compromised, you can expect TotalAV to provide full assistance when restoring stolen information.

Additionally, TotalAV offers up to $1 Million in identity theft insurance. Meaning that if your identity is stolen, you can get generous compensation. However, coverage might not be available in all US jurisdictions, so you should check the official website for further information.

AdBlock

Ads might not only be annoying but dangerous as well. Luckily, TotalAV includes an AdBlock feature, which comes as an extension for most popular browsers. It’s designed to get rid of all types of ads to improve your browsing experience and security.

TotalAV ad block test

I’ve tested the Total AV AdBlock on Chrome, Firefox, Opera, and Edge – it worked wonders with each of them. I didn’t see a single ad while browsing online, and it even managed to block YouTube video ads.

Performance

Below you’ll find all the relevant information on how well TotalAV’s scans work and how good it is at detecting and removing malware. I’ll also overview how TotalAV is evaluated by independent labs and what impact it has on your device’s performance.

Virus scan testing results

TotalAV antivirus has a reliable virus scanner. It’s a version of Avira’s anti-malware engine, considered one of the best on the market. So, you can be assured of great protection against malware.

TotalAV virus scanning options

With TotalAV, you get four device scanning options:

  • Quick scan. Your computer will be scanned quickly for temporary files where viruses are most commonly found.
  • System scan. This is a full scan for identifying malware at any corner of the system.
  • Smart scan. Schedule scans for malware, tracking cookies, and junk files to run automatically on your pre-set time.
  • Custom scan. This on-demand scanning option allows you to pick a single file, folder, or disk to scan.

To better understand how efficient TotalAV’s scans are, I've put two main ones (a quick scan and a system scan) to a test. While a full scan can affect your system resources and take more time, a quick scan should have less impact.

So, here are the results of my test scans:

Quick scanSystem scan
Time0 min 14 s6 min 36 s
CPU load8% 38%17% 99%
Memory load40%45%
Disk load2% 5%1% 95%
Items scanned130350 600
Zero-day malware found010

The results came out to be thrilling, with an average detection rate of 99%. And while a quick scan was rather gentle on system resources, the system scan showed worse results regarding CPU load. But it’s no surprise, considering that it scans your device in depth.

TotalAV testing results

After TotalAV finishes scanning, you can select an action for each of the malicious files – whether you want to quarantine, whitelist, or delete them.

TotalAV malicious file removal

All in all, TotalAV is a powerful antivirus software when it comes to malware detection. So, you can securely download files or programs, and in case of a virus TotalAV will have you covered.

Independent lab testing

Reliable independent experts, like AV-Test and AV-Comparatives, also do testing on antivirus software, and TotalAV is no exception. They evaluate and rate software based on their reliability in detecting and removing malware, as well as performance and usability.

For instance, AV-Test rewarded TotalAV with a near-perfect 5.5/6 for protection and performance and a perfect6/6 for usability.

April AV-Test on TotalAV

A more detailed report by AV-Test shows that TotalAV successfully blocked 98.2% of zero-day malware attacks in April 2024. It also demonstrated an excellent 100% detection when using 4-week-old widespread malware and didn’t flag any false positives.

Another independent testing lab, AV-Comparatives, gave the rating of Advanced to TotalAV’s protection.

March AV-Comparatives testing on TotalAV

During the test in March 2024, it successfully blocked 99.94% of threats, but gave 12 false positives, thus getting a slightly lower rating, compared to a year before.

Impact on PC performance

I’ve done some testing to see the impact on the device’s performance. The tests were performed on a Virtualbox VM with Windows 11 (with 20 GB RAM and 4 CPU cores allocated), installed on Lenovo ThinkStation (AMD Ryzen Threadripper PRO 3945WX 12-core processor, 3.99 GHz, 64 GB RAM, 3TB SSD).

While doing a full scan, CPU load fluctuated between 7% and 56%. The smart scan (checks for vulnerabilities, but scans fewer files) was easy on the CPU usage, fluctuating between 5% and 26% of CPU load. I find these results excellent, considering that other antivirus providers’ impact on CPU usage was much bigger. For example, Avira’s full scan took from 54% to 92% of the CPU load – a double of what TotalAV showed.

TotalAV CPU usage full scan

When not using the antivirus for scanning, or when it’s simply on in the background, CPU load is less than 1%. This means there's basically no impact on the PC performance whatsoever.

TotalAV ease of use and setup

To test TotalAV’s usability, I used the same Total Security plan as for other tests. Downloading and installing the software took me only about five minutes or so. While running in the background, TotalAV’s RAM usage wasn’t high – around 1% on an 8/16GB RAM computer.

TotalAV apps seemed very easy to use and navigate across all operating systems – Windows, macOS, Android, and iOS. I prefer the Windows version, as it has more features available. However, all apps have intuitive interface and are nicely organized, every feature has a short explanation of what it does.

TotalAV desktop app makes it pretty simple to find your way around the different features, whether you'd be using it on Windows or Mac devices. I felt the user interface makes good use of space without feeling cluttered, and it categorizes everything in a very intuitive way. There are lots of features, but they’re well organized, so you can always find what you’re looking for.

TotalAV desktop app

As soon as you fire it up, you’ll see four main tabs on the app’s dashboard:

  • Antivirus
  • System boost
  • Disk cleaner
  • Web security

Of course, these are some of the most popular functions of antivirus software. So it’s great that you can do a quick antivirus scan with just several clicks. You’ll also find a very helpful sidebar with more handy options.

The Web Shield browser, however, is another story. While the app is clean and simple, the browser extension for me seemed a tad more complicated and a lot less intuitive. But once I got used to it, I was able to find everything I needed.

TotalAV mobile apps

TotalAV offers dedicated apps for both Android and iOS devices. I have tested both apps to see if they at all differ from one another and whether they provide the same protection and overall experience.

TotalAV for Android

I tested TotalAV out on Android and found that it was very easy to set up. As soon as you open up the app, you’ll be prompted to log in or set up an account. And once you’ve done that, you’ll be able to access TotalAV’s security suite on your mobile device.

The Total AV antivirus Android app comes with pretty much every feature included in the desktop version. On the app’s main homepage, you’ll have the following options:

  • Security scan that scans your apps for potential threats
  • VPN access. It also provides identity theft protection
  • Device Tune-Up to improve speed and remove junk
  • Wi-Fi checker to make sure your network connection is safe
  • Data breach check to see if any of your data has been compromised
  • Protect your devices to keep your phone safe online

You won’t have trouble finding any of these features on the Android app as it’s very structured, with everything displayed on the main window.

totalav android home screen and scan

You can continue to use your phone as normal while the TotalAV app is performing antivirus scans. The performance will likely not slow down enough for you to notice.

TotalAV’s Android app also promises to deliver real-time antivirus protection to make sure your device is safe at all times. It also comes with an App Lock feature that lets you add a password or PIN to add an extra layer of protection to the apps you care about.

However, while TotalAV has a lot to like, there are a lot of antivirus mobile apps that offer even more features and won’t cost you as much money.

TotalAV for iPhone

When it comes to antivirus products for iPhone, things get interesting. That’s because iOS devices require less antivirus protection than other OS.

You see, viruses for iPhones and iPads are pretty rare. For this reason, antivirus programs have to implement lots of useful features on their iOS applications to appeal to their users.

totalav ios home screen and scan

So, here’s what you can find on the TotalAV iOS app:

  • Data breach check lets you know whether your email address has been compromised
  • Device Locator tracks your smartphone in case it gets lost or stolen
  • System Security alerts you about iOS updates
  • Secure Search Browser lets you browse the web without trackers and ads
  • Photo Manager lets you remove unwanted photos more easily
  • WebShield blocks dangerous websites
  • Private Connection VPN makes your browsing anonymous

As you can see, there is no virus scan feature like on the Android application because iPhones have built-in protection from viruses.

Overall, the TotalAV antivirus app for iOS offers great complementary features to the existing iOS antivirus protection.

Customer support

TotalAV’s customer support is good, which I find important, as users might need prompt assistance when dealing with their device’s protection. TotalAV has all the usual troubleshooting guides and links to help you resolve your issue yourself and its customer service phone number is available 24 hours a day, 7 days a week and can be found on the customer support landing page. There’s also 24/7 live chat and an option to open a ticket by filling out an online form.

24/7 live chat✅Yes
Email✅Yes
Phone line✅Yes (Australia, Canada, France, Germany, Spain, United Kingdom, United States, Europe, International number)
Guides or articles✅Yes
FAQs✅Yes

I have tried several support options. The live chat option was initially very hard to find – I could not access it through the account dashboard or even from the help center. I then typed in “TotalAV chat support” on Google search and found it straight away. However, once I contacted the live chat support, I had no complaints.

First I was connected to a bot, but once I stated my issue, I was instantly redirected to a real agent. The agent was very prompt, knowledgeable, and helpful, and took only a few minutes to resolve my issue.

TotalAV live chat support

The email support came back within a couple of days, which I find is also a fair result if your issue is not urgent. There was a bit of a waiting time on the phone line, which is expected, but the agent was also eager to help.

In short, TotalAV makes it much easier to find help if you need it than a lot of its competitors, which usually try to deter people from phoning. If you actually want to talk to a person about an issue, you can phone, email, or use the TotalAV live chat.

TotalAV video review

Want to learn about TotalAV by watching a video rather than reading? Then check our YouTube channel, which includes a thorough TotalAV review.

Final verdict

TotalAV is a legitimate company, and my tests showed that it’s one of the safest antivirus programs out there. It uses strong antivirus technology to deliver a powerful and extensive security package. It offers robust protection against viruses, trojans, ransomware, phishing scams, and other types of cybersecurity threats. It also keeps you safe from spyware and has loads of tools to help you clean up your disk and optimize your devices.

During the independent tests, TotalAV showed impressive malware detection results and received the highest rankings from multiple firms, including AV-Test, AV-Comparatives, and SE LABS.

Based on my findings and tests, I recommend TotalAV for those, who:

  • Are looking for a free antivirus. TotalAV offers a free antivirus with effective malware protection – perfect for those looking for basic security without advanced features.
  • Need all-around protection. TotalAV’s most comprehensive plans include additional features like Secure VPN, Password Vault, and an ad blocker.
  • Are looking for a service with good customer support. TotalAV’s customer support is prompt, effective, and is available through many different channels, including phone, email, and live chat.

However, I don’t recommend TotalAV, if:

  • You need a good antivirus browser extension. TotalAV’s browser extensions aren’t very well designed and need improvement.
  • You’re looking for a long term plan for an affordable price. While TotalAV’s prices for new users are very appealing, the renewal prices are quite expensive and could break the bank.

Nevertheless, this TotalAV review proved that it's one of the most secure antivirus software programs we’ve tested, and it comes with everything you would possibly need to keep your devices completely safe online.

FAQ