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TotalAV review 2024


According to antivirus users, TotalAV is one of the best antiviruses on the market in 2024. With excellent malware detection rates, it offers an intuitive user interface suitable for beginners and advanced users, as well as multiple device coverage. Moreover, it has a free version capable of being an additional layer of protection.

A top-tier Total AV subscription includes an impressive number of cybersecurity perks. For example, customers gain real-time protection, ransomware detection, cloud scanning, anti-phishing protection, a VPN, a password manager, and more.

However, some users aren’t convinced that such a feature-rich package can be both effective and affordable. And so, I decided to thoroughly investigate TotalAV’s performance to see whether it can reliably cover all bases. So, continue reading my TotalAV review as I dive deeper into its strengths and weaknesses.

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⭐ Rating:
4.9
🥇 Overall rank:#1 out of #25
💵 Price:from $19.00/year, 4 devices
✂️ Free version:Yes
🖥️ Platforms:Windows, macOS, iOS, Android
🔥 Coupons:TotalAV coupon 80% OFF

TotalAV pros and cons

Visit TotalAV to learn more about the features

Recent updates
In my latest update, with the help of our research team, I conducted new research on TotalAV’s malware protection rates, tested its impact on PC performance, and trialed its customer service. It's important to add that TotalAV has slightly expanded its device coverage and now covers up to 8 devices, depending on the plan.

What is TotalAV?

TotalAV is a popular UK-based antivirus software provider, and for good reason. It offers different subscription plans on top of a free plan.

TotalAV is a legitimate company that offers very basic free plan, as well as premium subscriptions with prices starting at $19.00/year.

TotalAV ensures the highest levels of security for all your devices. It comes with useful features, including virus scans, ransomware protection, a VPN, a password manager, and more. All these tools help improve your online security and system protection.

TotalAV offers different scanning options, all of which are really quick and thorough. This means it won’t lag your system and will quickly identify potential threats.

The setup process takes approximately five minutes with user-friendly apps.

Is TotalAV safe?

Yes, TotalAV is a completely safe and legitimate antivirus solution that guarantees a 100% protection rate for all your devices. But do make sure to download it directly from TotalAV’s website, to make sure you don’t land on any scam. During my testing, I challenged the antivirus software with 10 malicious file samples, and the system scan found all threats, guaranteeing the best possible result.

Independent lab tests have also examined this antivirus. For instance, AV-Test rewarded Total AV with a perfect 6/6 for protection and usability and a positive 5.5/6 for performance.

A more detailed report by AV-Test shows that TotalAV successfully blocked 100% of zero-day malware attacks in February 2024. It also demonstrated an excellent 100% detection when using 4-week-old widespread malware and didn’t flag false positives.

Another independent testing lab, AV-Comparatives, gave the rating of Advanced to TotalAV’s protection. During the test in March 2024, it successfully blocked 99.94% of threats, but gave 12 false positives, thus getting a slightly lower rating, compared to a year before.

Nevertheless, TotalAV clearly offers exceptional malware protection. It delivers above-average results, so you can easily trust this antivirus to protect you from various cyber threats.

How much does TotalAV cost?

TotalAV costs from $19.00 for the first year, providing you with all the essentials for 4 devices. This plan includes ransomware and real-time protection features. However, the price will increase to $99.00/year after the first-year discount ends, so if it’s too much, make sure you cancel in time before it’s auto-renewed. Nonetheless, there are other subscription options available, including two more premium plans and a basic free version.

All plans come with an anti-malware scanner, anti-phishing protection, mobile apps, and customer support options. You can explore what each of the subscriptions contains below.

Note: Total AV prices are usually the same regardless of currency, which means that, in practice, the service can be cheaper in the US than it is in the EU.

TotalAV ProTotalAV Internet SecurityTotalAV Total Security
1st year price
$19.00$39.00$49.00
Price after 1st year$99.00$129.00$149.00
Devices468

Whichever plan you get (except for the free one, of course), you get a 30-day money-back guarantee, which allows you to get a full refund should you not like the service. Besides, if you don’t want to continue with increased prices after the first year, canceling the auto-renewal is pretty straightforward. You just need to go to your Total AV account, find the Billing Support, click Disable Auto-Renewal, and follow the on-screen instructions.

The Total AV Pro plan covers all the necessary security bases for 4 devices, but if you want to get an antivirus for 6 devices, you’ll have to upgrade to the TotalAV Internet Security plan. The introductory price is $39.00/year.

However, if you need even more device coverage or require a password manager and an ad blocker, then you’ll have to pick TotalAV’s most expensive plan – TotalAV Total Security package, which will initially charge you $49.00/year and will cover 8 devices.

Price comparison against rivals

Brand1st year pricing2nd year pricingFree optionMoney-back guarantee
TotalAV$19.00$99.00✅Yes, free version✅Yes, 30 days
Norton$29.99$59.99✅Yes, 7-day trial✅Yes, 60 days
Bitdefender$29.99$59.99✅Yes, free version✅Yes, 30 days
Malwarebytes$38.24$44.99✅Yes, free version or 14-day trial✅Yes, 60 days

Can I get TotalAV for free?

Yes, you can get TotalAV for free directly from its official website, but the free plan is quite limited lacking a lot of features. In reality, all you get is a basic anti-malware scanner and an anti-phishing protection feature. This plan will do a basic malware scan and removal but will not perform real-time protection or give you system clean-up tools.

However, you will be able to contact customer support in case you need any help with your free version of TotalAV.

So, the Total AV free plan is good for basic security, but if you require premium features like real-time protection, a password manager, or a VPN, then it’s best to upgrade to a paid subscription plan.

TotalAV security features

TotalAV offers quite a lot of additional features for security. It can protect your device from all kinds of threats, including ransomware and phishing attempts. It also has a few bonus features, for example, the Safe Browsing VPN and system optimization tools. You can read all about them in the following sections.

Here are some of the most notable security features that TotalAV has to offer:

Virus scans

TotalAV antivirus has a reliable virus scanner. It’s a version of Avira’s anti-malware engine, which is considered to be the best on the market. So, you can be assured of great protection against malware.

TotalAV virus scanning options

With TotalAV, you get four device scanning options:

  • Quick scan. Your computer will be scanned quickly for temporary files where viruses are most commonly found.
  • System scan. This is a full scan for identifying malware at any corner of the system.
  • Smart scan. Schedule scans for malware, tracking cookies, and junk files to run automatically on your pre-set time.
  • Custom scan. This option allows you to pick a single file, folder, or disk to scan.

To better understand how efficient TotalAV’s scans are, we put two main ones (a quick scan and a system scan) to a test. While a full scan can affect your system resources and take more time, a quick scan should have less impact on it.

So here are the results of the scans:

Quick scanSystem scan
Time0 min 14 s6 min 36 s
CPU load8% 38%17% 99%
Memory load40%45%
Disk load2% 5%1% 95%
Items scanned130350 600
Zero-day malware found010

The results came out to be thrilling, with an average detection rate of 99%. And while a quick scan was rather gentle on system resources, the system scan showed worse results regarding CPU load. But it’s no surprise, considering that it scans your device in depth.

TotalAV testing results

After TotalAV finishes scanning, you can select an action for each of the malicious files – whether you want to quarantine, whitelist, or delete them.

TotalAV malicious file removal

All in all, TotalAV is a powerful antivirus software when it comes to malware detection. So, you can securely download files or programs, and in case of a virus Total AV will have you covered.

Real-time protection

TotalAV offers real-time protection for your devices by constantly monitoring for potential threats. And you’ll find this feature is enabled by default. You can disable it if you want, but there’s no reason for not having it switched on – the impact on performance is minimal.

TotalAV real time protection1

In addition, TotalAV uses advanced cloud scanning, meaning any programs that raise suspicions during scans are compared with the ones included in the cloud database of known malware. This method allows the antivirus to detect zero-day threats more accurately and protect the device with more precision.

If the suspected program appears to be a threat, TotalAV issues a warning to inform you of this malware and puts it into quarantine. Afterward, the antivirus provides you with steps on how to remove malicious files from your system.

Ransomware protection

Ransomware attacks are becoming increasingly common, so any modern antivirus program needs to provide protection from them.

A ransomware attack can encrypt your data in such a way that you can no longer view, move, copy, save, change, or even recover it. The most common method of such attacks is using embedded office documents.

TotalAV offers protection against malicious sites in the form of its WebShield feature. So, as long as you have TotalAV’s WebShield enabled, it will automatically block low-trust websites and crypto-mining URLs.

WebShield extension

TotalAV’s WebShield feature provides protection against threats that are designed to harm devices and cause security and privacy risks. These include ransomware, scam and phishing websites, and other online threats.

It’s a free Chrome, Firefox, Opera, and Edge add-on that constantly looks out for websites that could pose a threat to your device and redirects searches away from anything it identifies as a potential risk. It’s also available on iOS and Android devices.

Screenshot of webshield protection on Chrome browser

WebShield comes with a Safe Search feature that redirects all web searches through TotalAV’s web engine for added security. It’s supposed to grade every site it surfaces with either a green tick to show it’s safe to click on or a red cross to indicate a potential threat.

I’ve tested how WebShield works, and here are the results:

PlatformSafe SearchBlocks suspicious websitesStops tracking
Chrome✅ works✅ works✅ works
Firefox✅ works✅ works✅ works
Edge✅ works✅ works✅ works
Opera❌ doesn't work✅ works✅ works
Android❌ doesn't work❌ doesn't work❌ doesn't work
iOS❌ doesn't work❌ doesn't work❌ doesn't work

In practice, this feature didn’t work all that well on Android and iOS devices. Also, it doesn’t block intrusive ads. However, it might be a useful browser add-on to avoid potentially dangerous sites and website tracking.

Safe Browsing (VPN)

Two of TotalAV’s most expensive plans (Internet Security and Total Security) include the Safe Browsing VPN, and as far as antivirus VPNs go, it’s a pretty decent one. The Virtual Private Network (VPN) reroutes your traffic through a secure server located in your chosen country. Meaning that it’s encrypted, and you can remain private when browsing online.

Total AV VPN comes with unlimited data and includes a relatively wide range of servers, with over 50+ of them in 35 countries. I tested it out by connecting to a server in Belgium. I was connected within seconds, and, more importantly, it didn’t noticeably slow down my browsing experience.

TotalAV VPN server locations

Additionally, TotalAV VPN’s speed is quite impressive. In some instances, it successfully competed with our fastest-performing providers, such as NordVPN with its proprietary NordLynx protocol and Surfshark with the IKEv2 protocol.

Another VPN feature you might be interested in is streaming. And just like any other provider, TotalAV VPN can also unlock global content for you. However, when I tried streaming videos, it kept buffering, and the quality would often suffer. So, while it’s possible to access some geo-restricted content with this VPN, there are certainly better streaming VPN options out there.

To access the VPN, just go to Web Security in the sidebar of the TotalAV desktop app. Then, select Safe Browsing (VPN). Provided you’re signed up to a package that supports it, you’ll simply be given a list of regions to connect to. It really is that simple.

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System Tune-up

What’s worth mentioning is that all paid TotalAV subscription plans include system optimization features. This security software has a built-in junk cleaner and duplicate file finder.

TotalAV tune up

These System Tune-up tools remove junk files, duplicate files, and even uninstall unused applications to clear the disk space. It’s especially useful if you want to improve your device’s performance and keep the system running smoothly.

Additionally, TotalAV provides cleanup for the browser as it manages history and cookies. So you can always be sure that unwanted third parties won’t store your information.

TotalAV clear browser history tune up

TotalAV additional features

Apart from protecting your device from malicious programs, TotalAV can also help you secure your credentials and identity, as well as avoid intrusive ads. Here’s a list of additional features that Total AV offers:

  • Secure password – a password vault to keep your information protected.
  • Identity protection – checks whether your personal data has been leaked.
  • AdBlock – removes intrusive and potentially dangerous ads during browsing.

Secure Password Vault (password manager)

TotalAV’s Secure Password Vault is yet another feature that’s only available on the most expensive (Total Security) plan. So is it worth paying extra for? Well, if you’re looking for a good password manager, TotalAV’s Secure Password Vault certainly does everything you’d want it to do. It lets you securely store, organize, and retrieve all your login details whenever you need them. Also, it can generate secure passwords for you, making sure your passwords are virtually unhackable.

As with all password managers, the only login credentials that you need to remember is your master password. However, for security reasons, TotalAV will never receive it. This is great if you’re concerned about security but really annoying if you accidentally forget it.

TotalAV password manager tool

In terms of the setup, when you’ve set up your TotalAV Secure Password Vault, you’ll be asked to install the Password Vault browser extension for Chrome or Firefox. And while not everyone is a fan of browser extensions, it makes filling your passwords in much easier.

As soon as you’ve installed it, the TotalAV logo will appear next to your address bar. Once you’re all set up, TotalAV can import any passwords you have saved in your browser with just one click.

My only complaint with TotalAV’s Secure Password Vault, besides the fact you have to pay extra for it, is that it doesn’t work with the mobile phone app. This is a real shame, as a password manager on mobile devices is really useful.

Identity theft protection

TotalAV provides identity theft protection services that are designed to reduce identity theft exposure. Here’s how it works:

  • Monitor. TotalAV continuously monitors your credit card details, Social Security number (SSN), and health insurance information to prevent personal details from being sold online.
  • Alert. If it identifies a breach, you’re immediately notified.
  • Restore. In case your identity is compromised, you can expect TotalAV to provide full assistance when restoring stolen information.

Additionally, Total AV offers up to $1 Million in identity theft insurance. Meaning that if your identity is stolen, you can get generous compensation. However, coverage might not be available in all US jurisdictions, so you should check the official website for further information.

AdBlock

Ads might not only be annoying but dangerous as well. Luckily, TotalAV includes an AdBlock feature, which comes as an extension for most popular browsers. It’s designed to get rid of all types of ads to improve your browsing experience and security.

TotalAV ad block test

I’ve tested the Total AV AdBlock on Chrome, Firefox, Opera, and Edge – it worked wonders with each of them. I didn’t see a single ad while browsing online, and it even managed to block YouTube ads.

How to download TotalAV?

download TotalAV
  1. Go to the TotalAV website
  2. Scroll down and choose your subscription plan
  3. Fill in your payment details and tick the consent box
  4. Download the TotalAV app and follow the installation instructions
  5. Log in to your account, and you’re ready for the first scan

TotalAV ease of use and setup

Once you’ve chosen the plan you want, TotalAV is pretty easy to set up. Downloading and installing the software took me only about five minutes or so. While running in the background, TotalAV’s RAM usage wasn’t high – around 1% on an 8/16GB RAM computer.

TotalAV apps seemed very easy to use and navigate throughout all the platforms – Windows, macOS, Android, and iOS. I prefer the Windows version, as it has more features available. However, all apps are nicely organized, and every feature has a short explanation of what it does.

Total AV desktop app makes it pretty simple to find your way around the different features, whether you'd be using it on Windows or Mac devices. The user interface makes good use of space without feeling cluttered, and it categorizes everything in a very intuitive way. There are lots of features, but they’re well organized, so you can always find what you’re looking for.

TotalAV desktop app

As soon as you fire it up, you’ll see four main tabs on the app’s dashboard:

  • Antivirus
  • System boost
  • Disk cleaner
  • Web security

Of course, these are some of the most popular functions of antivirus software. So it’s great that you can do a quick antivirus scan with just several clicks. You’ll also find a very helpful sidebar with more handy options.

The Web Shield browser, however, is another story. While the app is clean and simple, the browser extension seemed a tad more complicated and a lot less intuitive. But once I’ve got used to it, I was able to find everything I needed.

Impact on PC performance

I’ve done some testing to see the impact on the device’s performance. The tests were performed on a Virtualbox VM with Windows 11 (with 20 GB RAM and 4 CPU cores allocated), installed on Lenovo ThinkStation (AMD Ryzen Threadripper PRO 3945WX 12-core processor, 3.99 GHz, 64 GB RAM, 3TB SSD).

While doing a full scan, CPU load fluctuated between 7% and 56%. The smart scan (checks for vulnerabilities, but scans fewer files) was easy on the CPU usage fluctuating between 5% and 26% of CPU load. I find these results excellent, considering other antivirus providers’ impact on the CPU usage was much greater. For example, Avira’s full scan took from 54% to 92% of the CPU load – a double of what TotalAV showed.

TotalAV CPU usage full scan

When not using the antivirus for scanning, or when it’s simply on in the background, CPU load is less than 1%. This means basically no impact on the PC performance whatsoever.

TotalAV mobile apps

TotalAV offers dedicated apps for both Android and iOS devices. I have tested both apps to see if they at all differ from one another and whether they provide the same protection and overall experience.

TotalAV for Android

I tested TotalAV out on Android and found that it was very easy to set up. As soon as you open up the app, you’ll be prompted to log in or set up an account. And once you’ve done that, you’ll be able to access TotalAV’s security suite on your mobile device.

The Total AV antivirus Android app comes with pretty much every feature included in the desktop version. On the app’s main homepage, you’ll have the following options:

  • Security scan that scans your apps for potential threats
  • VPN access. It also provides identity theft protection
  • Device Tune-Up to improve speed and remove junk
  • Wi-Fi checker to make sure your network connection is safe
  • Data breach check to see if any of your data has been compromised
  • Protect your devices to keep your phone safe online

You won’t have trouble finding any of these features on the Android app as it’s very structured, with everything displayed on the main window.

totalav android app new

You can continue to use your phone as normal while the TotalAV app is performing antivirus scans. The performance will likely not slow down enough for you to notice.

TotalAV’s Android app also promises to deliver real-time antivirus protection to make sure your device is safe at all times. It also comes with an App Lock feature that lets you add a password or PIN to add an extra layer of protection to the apps you care about.

However, while TotalAV has a lot to like, there are a lot of antivirus mobile apps that offer even more features and won’t cost you as much money.

TotalAV for iPhone

When it comes to antivirus products for iPhone, things get interesting. That’s because iOS devices require less antivirus protection than other OS.

You see, viruses for iPhones and iPads are pretty rare. For this reason, antivirus programs have to implement lots of useful features on their iOS applications to appeal to their users.

totalav ios app new

So, here’s what you can find on the TotalAV iOS app:

  • Data breach check lets you know whether your email has been compromised
  • Device Locator tracks your smartphone in case it gets lost or stolen
  • System Security alerts you about iOS updates
  • Secure Search Browser lets you browse the web without trackers and ads
  • Photo Manager lets you remove unwanted photos more easily
  • WebShield blocks dangerous websites
  • Private Connection VPN makes your browsing anonymous

As you can see, there is no virus scan feature like on the Android application because iPhones have built-in protection from viruses.

Overall, the TotalAV antivirus app for iOS offers great complementary features to the existing iOS antivirus protection.

Customer support

24/7 live chat✅Yes
Email✅Yes
Phone line✅Yes (Australia, Canada, France, Germany, Spain, United Kingdom, United States, Europe, International number)
Guides or articles✅Yes
FAQs✅Yes

While TotalAV has all the usual troubleshooting guides and links to help you resolve your issue yourself, its customer service phone number can be found on the customer support landing page. There’s also an option to open a ticket by filling out an online form.

I have tried several support options. The live chat option was initially very hard to find – I could not access it through the account dashboard or even from the help centre. I then typed in “TotalAV chat support” on Google search and found it straight away. However, once I contacted the live chat support, I had no complaints.

First I was connected to a bot, but once I stated my issue, I was instantly redirected to a real agent. The agent was very prompt, knowledgeable, and helpful, and took only a few minutes to resolve my issue.

TotalAV live chat support

The email support came back within a couple of days, which I find is also a fair result if your issue is not urgent. There was a bit of a waiting time on the phone line, which is expected, but the agent was also eager to help.

In short, Total AV makes it much easier to find help if you need it than a lot of its competitors, which usually try to deter people from phoning. If you actually want to talk to a person about an issue, you can phone, email, or use the TotalAV live chat.

TotalAV video review

Want to learn about TotalAV by watching a video rather than reading? Then check our YouTube channel, which includes a thorough TotalAV review.

Is TotalAV good enough and worth getting?

TotalAV is a legitimate company, and my tests showed that it’s one of the safest antivirus programs out there. It uses strong antivirus technology to deliver a powerful and extensive security package. It offers robust protection against viruses, trojans, ransomware, phishing scams, and other types of cybersecurity threats. It also keeps you safe from spyware and has loads of tools to help you clean up your disk and optimize your devices.

During the independent tests, TotalAV showed impressive malware detection results and received the highest rankings from multiple firms, including AV-Test, AV-Comparatives, and SE LABS. In addition, 86% of reviewers listed TotalAV as excellent on the Trustpilot platform.

TotalAV trustpilot reviews

TotalAV offers one of the most comprehensive security suites on the market, providing additional features like Secure VPN, Password Vault, and an ad blocker.

While apps are user-friendly, the browser extensions aren’t very well designed and need improvement. I’d also add that live chat support should be easier to find. Nevertheless, this TotalAV review proved that it's one of the most secure antivirus software programs we’ve tested, and it comes with everything you would possibly need to keep your devices completely safe online.

How we tested TotalAV

For our tests, our research team downloads 10 zero-day malware files. We create a local host and store these malicious files. Then, we try to download them onto the device and see how RTP manages to block malware live.

Moving on, we disable real-time protection and extract the files again in order to test how well the scans of the antivirus work. We usually test the two main scanning options – the quick scan and the full system scan.

During the quick scan, we store malware on the Desktop, the Downloads folder, and other obvious locations. For the full scan, we hide malware deeper in the disk to see how good the tested tool is at detecting hidden threats. They’re usually the most often used scans for regular or in-depth checkups.

While performing the scans, we also monitor the CPU, memory, and disk loads to see if the antivirus is tough on system resources or not. Although the security rates of the antivirus are important, you shouldn’t compromise performance because of it.


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