Top TalkTalk Deals for Existing Customers
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Learn moreTalkTalk is a leading UK internet service provider offering comprehensive broadband, TV, and phone services. Its wide range of packages makes it a favourite among customers seeking deals and upgrades.
Many customers can access better broadband deals and technologies by changing providers. However, some existing customers miss out on these deals simply because they are unaware of them or don’t know how to access them. This guide will focus on the exclusive deals available to existing TalkTalk customers, showcasing the benefits of staying with TalkTalk.
Existing customers can maximise their service and enjoy better value by taking advantage of these deals. If you want to get the most out of your service, read on to discover the best TalkTalk deals for existing customers in 2024.
List of TalkTalk broadband deals
Why choose TalkTalk broadband
There are many reasons to choose TalkTalk as a broadband provider, some of these are:
- Comprehensive packages. TalkTalk offers packages catering to many preferences, including broadband, TV, and phone services.
- High-speed internet. TalkTalk’s fast and stable internet service ensures smooth streaming, gaming, and browsing experiences.
- Unlimited usage. Benefit from unlimited data usage with no caps, allowing you to use the internet freely without worrying about overage charges.
- Customisable plans. Tailor your package to your requirements, with options to add or remove services.
- Flexible contracts. Pick your contract length, including no-contract options, to find a plan that suits your commitment level.
- 24/7 customer support. Access round-the-clock customer service to resolve issues promptly and efficiently, ensuring a seamless user experience.
TalkTalk broadband: pros and cons
TalkTalk broadband offers numerous advantages to existing customers. However, there are also some drawbacks to be aware of. Balancing these drawbacks with TalkTalk’s advantages can help you decide whether TalkTalk is the right internet service provider for you.
- Exclusive discounts for existing customers
- Add-ons like TV packages and call bundles
- Easy upgrade process for better packages
- Unlimited data on most plans
- 24/7 customer support availability
- Among the UK’s cheapest fibre broadband packages
- Customer service improvements
- Good speeds and reliability, particularly with its fibre packages
- Wi-Fi 6 routers for full fibre customers
- Fewer channels than some competitors
- Limited special features in packages
- Reports of occasional service interruptions
- Customer service complaints around problem resolution and communication
- Annual price increases each April
- Relatively long contracts at 24 months
- TV options are less comprehensive than some competitors
To make the right choice, you will need to consider these factors against your needs and priorities. For many users, the cost savings and variety of packages outweigh the potential drawbacks, especially if you're looking for a good balance of affordability and performance. However, you may want to explore other options if you prioritise shorter contracts or require exceptional customer service.
Types of TalkTalk deals for existing customers
TalkTalk offers various upgrade options for customers. Existing customers can utilise the TalkTalk available deals checker to explore personalised offers and discounts, ensuring the best value and service.
Broadband upgrades
Existing TalkTalk customers have broadband upgrade options, including Fibre 35, Fibre 65, Fibre 150, Full Fibre 500, and Full Fibre 900 packages. Each package offers different speeds and features to suit varying needs.
The upgrade options provide faster and more reliable internet service. Current promotions and discounts are often available to existing customers looking to upgrade their packages.
Package Name | Speed | Monthly Price | Key Features |
Fibre 35 | 35 Mbps | £26 | Unlimited data, suitable for basic use |
Fibre 65 | 65 Mbps | £28 | Faster speeds, ideal for streaming & gaming |
Fibre 150 | 150 Mbps | £28 | High speed, perfect for multiple devices |
Full Fibre 500 | 525 Mbps | £34 | 13x faster than standard fibre |
Full Fibre 900 | 944 Mbps | £39.95 | 24x faster than standard fibre |
Note: Special promotions, discounts, and perks for upgrading to these packages can further enhance the value, making it an attractive option for existing customers.
Bundles and add-ons
TalkTalk offers a variety of bundles and add-ons to existing customers, including TV packages, mobile phone plans, and additional services such as security features or streaming subscriptions.
TV Packages: TalkTalk’s TV bundles provide plenty of entertainment options. Adding TV to your broadband package is simple and provides added convenience. Here’s a summary of the TV package options:
Package Name | Channels Included | Monthly Price | Additional Features |
TalkTalk TV Hub |
| £5 |
|
Benefits of bundling services:
- Save money. Bundling with TalkTalk can offer a discount on various entertainment packages.
- Flexibility. Customers can add or remove streaming service memberships each month, allowing them to only pay for what they want to watch.
- Variety. TalkTalk offers a variety of broadband speeds and entertainment packages to choose from.
- Simplicity. Bundling simplifies billing by putting everything on one monthly bill.
- Convenience. Customers can manage their broadband, TV, and streaming services all in one place.
Upgrading your TalkTalk phone package
Existing TalkTalk customers can upgrade phone packages for better call features and additional benefits. Bundling phone services with broadband and TV can provide significant advantages.
Package Name | Key Features |
Unlimited UK calls | Unlimited calls to UK mobile and landlines, covers all calls for the first 60 minutes, one-month rolling contract, etc. |
UK Evening and Weekend Calls | Enjoy unlimited calls on weekdays from 7 p.m. and all day on weekends, a one-month rolling contract, etc. |
International Max Calls | Enjoy calls of up to 1,500 minutes to mobile and landlines (across 50 countries) and a one-month rolling contract. |
Upgrading your phone package offers benefits like better call quality, unlimited call options, and additional features such as inclusive minutes for international calls.
Special offers and discounts are often available for existing customers who upgrade their phone or mobile packages, providing more value and convenience.
Does TalkTalk offer broadband-only options?
Yes, TalkTalk does offer broadband-only options for customers who prefer to avoid bundling their service with a phone or TV package. These broadband-only packages include Fibre 35, Fibre 65, Fibre 150, Full Fibre 500, and Full Fibre 900, which provide the speeds to meet different needs and usage patterns.
To determine whether a landline is necessary for your broadband service, check the TalkTalk website or contact their customer service. Some TalkTalk broadband packages may still require a landline connection, especially in areas where full-fibre infrastructure is not yet available.
To find out if you need a landline for your broadband, use TalkTalk’s availability checker tool. Enter your postcode and house number to see which services are available at your address. This tool will indicate whether you can opt for a broadband-only package without a landline, ensuring you get the service that best suits your requirements.
How to find TalkTalk deals for existing customers and upgrade
Existing TalkTalk customers can check their eligibility for new deals and upgrades through several easy methods:
Checking eligibility
Existing TalkTalk customers can easily check for new deals and upgrades through the TalkTalk customer portal. Follow these steps:
- Visit the TalkTalk website.
- Click on "My Account" at the top of the page.
- Log in with your chosen username and password.
- Once logged in, navigate to the "My Offers" section.
- Review the available deals and upgrades tailored to your account.
Before accepting any offer, ensure you read and fully understand the terms and conditions. Each deal will have detailed information about pricing, contract length, and any changes to your current service. Reading these terms ensures you make an informed decision.
Contacting customer support
If you need assistance finding and upgrading to new deals, contacting TalkTalk customer support is straightforward. Here’s how:
- Phone support. Call TalkTalk's customer service number. Be ready with your account details for quicker service.
- Live chat. Access the live chat feature on the TalkTalk website for real-time assistance.
- Online help resources. Visit the TalkTalk help section for guides and FAQs.
When contacting customer support, clearly state your current package and what you’re looking for in an upgrade. Ask specific questions about new deals, potential savings, and any changes in terms. Being prepared helps ensure a smooth and efficient upgrade process.
TalkTalk offers for existing customers: conclusion
TalkTalk is a leading UK internet service provider offering broadband, TV, and phone packages. This article explored upgrade options for existing customers, such as Fibre 35, Fibre 65, Fibre 150, Full Fibre 500, and Full Fibre 900 packages, along with TV and phone bundles.
While new customers may receive additional incentives, existing customers still benefit from competitive pricing, especially when upgrading to higher-speed packages. TalkTalk's strength lies in offering affordable packages with decent performance, making it a solid choice for new and existing users.
However, those requiring premium features or shorter contract lengths might find other providers more suitable. For existing customers, regularly checking available upgrades and being willing to negotiate can lead to significant improvements in service or cost savings.
Overall, TalkTalk's commitment to providing value-for-money services makes it worth exploring your options before considering a switch to another provider.
FAQ
What are the latest TalkTalk deals?
Current offers feature the Fibre 35 package, which provides up to 38 Mbps for an affordable monthly fee, and the Full Fibre 150 package, which delivers up to 152 Mbps with added benefits like a free router. Existing customers can also find exclusive upgrade deals through the TalkTalk customer portal
Can you negotiate with TalkTalk?
Yes, you can negotiate with TalkTalk. Contact the TalkTalk customer service team and inquire about available discounts or promotions. Mention any competing offers from other providers to leverage a better deal. Being a loyal customer often helps secure better terms, such as reduced prices, upgraded packages, or additional features.
Is TalkTalk worth it?
TalkTalk is worth considering for its competitive pricing, package variety, and comprehensive customer service. While it may lack some premium features compared to other providers, it offers cost-effective broadband, TV, and phone service solutions. It's especially suitable for users seeking value bundles and higher-speed internet without breaking the bank.