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Ubigi review 2024


No one enjoys the hassle of switching SIM cards or dealing with excessive data roaming charges. That’s why many travelers turn to eSIM services like Ubigi. Ubigi eSIM allows you to access high-speed internet from over 200 destinations without the need of a physical SIM card.

Launched in 2018, Ubigi eSIM service is highly rated for its ease of use and excellent speeds. But is Ubigi still a good option with many eSIM providers available today? We put the service to the test for this Ubigi eSIM review, assessing its network coverage, plans, pricing, and user-friendliness.

Rating:
4
Overall rank:#7 out of #7
Price:From $4.00/week (prices vary depending on your destination)
Countries and regions:200+
Offered cellular networks:5G. 4G, 3G, and LTE
Does it support mobile hotspot:No
Does it support mobile hotspot:Yes

Ubigi Pros and Cons

What type of plans does Ubigi offer?

Ubigi offers an array of plans to suit the needs of different travelers. You can opt for a local, regional, or global Ubigi eSIM data plan. Each plan has a different duration and price. Here’s a breakdown of some Ubigi plans.

Local Ubigi eSIMs

A local Ubigi eSIM plan is ideal if you’re visiting just one country. This eSIM provider offers local plans in over 200 locations. If you’re visiting the United States, for example, these are the local Ubigi eSIM plans available to you:

Local US planPrice
500 MB for 1 day$2.90/month
1 GB for 7 days $4.00/month
10 GB for 7 days $12
3 GB for 30 days $8.00/month
10 GB for 30 days $17
50 GB for 30 days$58
5 GB per month (unlimited validity)$7/month
20 GB per month (unlimited validity)$18/month
24 GB for 12 months (2 GB/month)$39
60 GB for 12 months (5 GB/month)$70.00/month

Regional Ubigi eSIMs

Ubigi’s regional plans cover multiple locations in the same region. You can get a regional plan for Asia, Africa, Europe, the Americas, or the Caribbean. This is perfect if you’re visiting different destinations in the same region. Here’s an overview of Ubigi’s regional plans for Europe.

Regional Europe planPrice
500MB for 1 day$2
10 GB for 7 days $15
3 GB for 30 days $9
10 GB for 30 days$19
50 GB for 30 days $69
5 GB per month (unlimited validity)$12/month
20 GB per month (unlimited validity)$27/month
24 GB for 12 months (2 GB/month)$44
60 GB for 12 months (5 GB/month)$99

Global Ubigi eSIMs

Ubigi’s global eSIM plans allow you to access the web from 200+ countries and regions across the globe. You can choose from the following plans:

Global planPrice
500 MB for 1 day$9
500 MB for 30 days $15
1 GB for 30 days $27
5 GB per month (unlimited duration)$48/month
20 GB per month (unlimited duration)$158/month

How much does Ubigi cost?

Ubigi’s prices start from about $2 per day. The cost of Ubigi eSIM plans varies depending on the country, region, data allowance, and duration of your plan. Here’s a quick look at the prices of some Ubigi plans for popular travel destinations.

Local eSIM plan
USA (1 GB for 7 days)$4
Japan (1 GB for 30 days)$4
UK (10 GB for 7 days)$8
Italy (3 GB for 30 days)$7
Mexico (1 GB for 30 days)$15
France (10 GB for 7 days)$7.5
Spain (3 GB for 30 days) $7

Does Ubigi allow phone calls?

Ubigi is a data-only service; it doesn’t support phone calls or text messages on its eSIMs. This is one of the most significant cons we found while conducting tests for this Ubigi review. However, you can still make calls and receive messages using apps like WhatsApp, Telegram, Skype, Zoom, and Facebook Messenger.

Customer support

Ubigi has limited customer support options. These are the ways you can reach Ubigi’s support team if you encounter any issues with your eSIM:

Live chat❌ No
Email support✅ Yes
Knowledge base✅ Yes
FAQs✅ Yes
Phone number❌ No
Active blog❌ No

Ubigi has a vast knowledge base with answers to questions and solutions to most issues users are likely to encounter. If you don’t find what you’re looking for there, the only way to get in touch with Ubigi is via email.

Clicking “Contact support” on Ubigi’s website will take you to a form where you’re asked to outline your questions or the issue you’re experiencing. There’s no guarantee you’ll get a response quickly; the company doesn’t indicate how long it usually takes to respond to emails.

What devices support Ubigi eSIM?

Most new devices support eSIM. If your device was released in the past 5 years, there’s a good chance it is compatible with Ubigi. However, you can check if your device supports eSIMs by referring to its specifications or contacting your network provider.

The table below shows some devices that are compatible with Ubigi eSIM service.

iPhoneSE 2, SE 3, XR, XS, 11, 12, 13, 14, 15
Google Pixel 4, 5, 6, 7, 8
Samsung GalaxyTab S9, Z Flip, Z Fold, S20, S21, S23, Note 20, Fold, A54, S24
HuaweiMate 40, P40
Xiaomi13, 12T, 14

How to use and activate Ubigi eSIM

Ubigi eSIM is incredibly easy to set up; it only takes a few steps. While the Ubigi app is straightforward to use, it’s clunky and slow compared to the apps of other eSIM providers like Saily.

Before you proceed with the steps below, we recommend checking that your device is eSIM-compatible and isn’t restricted by your network provider.

Here’s how to start using Ubigi:

  1. Head over to the Ubigi website, choose the data plan you prefer, and purchase the eSIM profile.
  2. You’ll receive an email with a QR code.
  3. Scan the QR code and follow the on-screen instructions to activate your Ubigi eSIM.
  4. Download the Ubigi app and create an account.

Another way to set up Ubigi is via the app. You can create a free eSIM profile before purchasing a data plan.

  1. Download the Ubigi app from Apple’s App Store or Google Play Store. download Ubigi on Apple App Store
  2. Create an account and verify your email. Ubigi account creation
  3. Now, you can link a free Ubigi eSIM to your account by selecting your device and installing the eSIM profile.
  4. You’ll be directed to go to your device settings and choose Ubigi eSIM under Mobile data > Preferred SIMs.
  5. Once you’re ready to use Ubigi, go to the “Top-up” menu on the Ubigi app, purchase your preferred data plan, and start browsing. Ubigi top up

How to buy Ubigi eSIM card

You can buy a Ubigi eSIM card via the company’s website or app. Ubigi accepts payments via Google Pay, Apple Pay, PayPal, or credit/debit cards (like VISA, Mastercard, Discover, American Express, JCB, Maestro, and Union Pay).

Ubigi payment methods

How to activate Ubigi eSIM card

Ubigi doesn’t activate automatically. Like Saily and other eSIMs, you must go into your device’s settings to activate your Ubigi eSIM card — after setting up your eSIM profile.

Here’s how to activate a Ubigi eSIM on an iPhone:

  1. Go to Settings > Mobile Data and choose Ubigi.
  2. Toggle “Turn on This Line” and activate data roaming.
  3. Select “Mobile Data Network” and add “mbb” under Cellular Data.

Here’s how to activate Ubigi eSIM on an Android device:

  1. Go to Settings and select SIMs or SIM Manager.
  2. Choose Ubigi under Mobile Data (it may be named “secondary” if you haven’t set a name for it yet).
  3. Turn on data roaming.

Final thoughts

Ubigi’s vast network coverage is one of the things that sets it apart. However, it doesn’t support phone calls and text, which can be a major letdown for some users. Plus, its mobile app is a bit clunky. Overall, Ubigi is a great eSIM service, but it’s a few steps behind others like Saily and Airalo. You might also like to check out our Ubigi vs. Airalo comparison to make the final decision.


More eSIM guides from Cybernews:


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