Best Chicago internet providers 2025
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Whether you're a remote worker craving reliable connectivity, a family looking for budget-friendly plans, or a tech enthusiast chasing ultra-fast fiber, the right provider can transform your online experience. As someone with years of experience in tech, I've had the chance to explore Chicago's internet scene to help residents find their perfect provider. Partnering with the Cybernews research team, we explored the city's diverse internet options.
In this guide, we'll explain everything you need to know about choosing an internet provider. From detailed reviews of the top six ISPs in Chicago to tips for spotting the best deals, we've got you covered. Stick with us as we explore Chicago's busy internet provider market, empowering you to make an informed choice and enjoy uninterrupted connectivity – no matter your priorities.
Best 6 Chicago internet providers – shortlist
Connect Blazing-fast speed for all your online needs
Get internet that just works – fast and hassle-free
Stay connected to the internet even in the middle of nowhere
Get the most out of no-contract and no-data-cap plans
Enjoy affordable, reliable wireless internet for everyday life
Customize your internet plan to match your lifestyle
What to consider before choosing an internet provider in Chicago, IL
Choosing a top internet provider in Chicago can feel overwhelming, given the many options available. Here's what to keep in mind to make the best decision for your needs.
Internet speed
The speed you need depends on your online habits. Basic tasks like browsing and checking emails can be handled with speeds around 25 Mbps. For streaming, gaming, or working from home, aim for faster options – 100 Mbps or more. Fiber-optic connections in Chicago can deliver speeds of 1Gbps or higher, perfect for heavy internet users. Pick a speed plan that suits your routine.
Availability
Internet options vary by neighborhood in Chicago. Some areas have high-speed fiber, while others might only offer cable, DSL, or fixed wireless. Start by checking which providers serve your address to narrow your choices.
Data caps
Some plans limit how much data you can use each month. If you stream movies, game online, or download large files, look for high or unlimited data plans. Exceeding a cap could mean slower speeds or extra fees.
Customer support
Great customer service matters, especially during outages or technical hiccups. Look for providers with strong reviews for responsive and helpful support teams. If you are looking for a top internet provider for seniors, for example, be sure to look for good customer support.
Cost vs value
Price is important, but it's about value too. Compare what you're getting for the cost—speed, data limits, and reliability. Bundled services like internet with TV or phone can also save you money.
The best internet providers for Chicago – our complete list
Chicago has no shortage of internet providers, but picking the right one can still be a challenge. Whether you're after lightning-fast fiber for streaming and gaming or an affordable plan that fits your family's budget, there's an option for everyone. In this section, we'll break down the best providers in Chicago.
1. AT&T – affordable fiber for everyday use

Connection type: | Fiber, cable, DSL, satellite |
Max speed: | Up to 5Gbps |
Availability: | Select areas in Chicago |
Price Range: | Starting at $55.00 per month |
If you're looking for high-speed internet without breaking the bank, AT&T is great. Known for its reliable fiber plans, AT&T offers lightning-fast speeds of up to 5Gbps, perfect for families and individuals who love streaming, gaming, or working from home. Starting at just $55 per month, its pricing is as attractive as its performance.
2. Verizon – best for high-speed fiber optics

Connection type: | Fiber, cable, DSL, satellite |
Max speed: | Up to 2.3Gbps |
Availability: | Select areas in Chicago |
Price Range: | Starting at $35.00 per month |
When speed and reliability are top priorities, Verizon's Fios fiber-optic service delivers. With speeds reaching up to 2.3Gbps, it's meant for smart homes and 4K streaming. Plus, Verizon's no-contract plans and expanding 5G network add flexibility to its already solid reputation.
3. HughesNet – best for rural connectivity

Connection type: | Satellite |
Max speed: | Up to 100 Mbps |
Availability: | Citywide, including underserved areas |
Price Range: | Starting at $64.99 per month |
For those living in rural or underserved areas, HughesNet has your back. As a satellite internet provider, it brings connectivity where others can't, with speeds up to 100 Mbps. While HughesNet may not be the best choice for intense activities like 4K streaming or competitive gaming due to potential latency, it's an excellent solution for those looking for a top internet provider in their area where dependable connectivity is essential.
4. Spectrum – best for no-contract plans

Connection type: | Fiber, cable |
Max speed: | Up to 1Gbps |
Availability: | Broad coverage across Chicago |
Price Range: | Starting at $40.00 per month |
Spectrum stands out with its no-contract plans, making it a flexible choice for renters or those on the move. With cable speeds up to 1Gbps and unlimited data, it's perfect for users who value hassle-free internet service.
5. T-Mobile – best for 5G home internet

Connection type: | Fiber, DSL, satellite |
Max speed: | Up to 245 Mbps |
Availability: | Expanding network in Chicago |
Price Range: | Starting at $50.00 per month |
T-Mobile is changing the game with its 5G Home Internet. With speeds up to 245 Mbps and a simple plug-and-play setup, it's an easy, affordable alternative to traditional providers. Starting at $50.00 per month, it's ideal for renters or anyone tired of bulky equipment.
6. Xfinity – best for versatile plans

Connection type: | Cable, fiber |
Max speed: | Up to 2Gbps |
Availability: | Nearly citywide |
Price Range: | Starting at $25.00 per month |
Xfinity brings versatility to the table with a variety of plans to suit all kinds of users. From affordable options starting at $25.00 per month to blazing-fast fiber speeds of up to 2Gbps, it covers almost every corner of Chicago. Bundling options for TV and phones make it even more attractive.
Comparison of the best internet providers in Chicago
Here's a quick look at the strengths and drawbacks of Chicago's top six internet providers. This comparison table breaks down their key offerings — like speed, connection type, starting price, and data caps—so you can easily find the one that suits your needs best.
Provider | Connection type | Max speed | Starting price | Data caps |
AT&T | Fiber, cable, DSL, satellite | Up to 5Gbps | $55.00/month | Unlimited |
Verizon | Fiber, cable, DSL, satellite | Up to 2.3Gbps | $35.00/month | Unlimited |
HughesNet | Satellite | Up to 100 Mbps | $64.99/month | Unlimited |
Spectrum | Fiber, cable | Up to 1Gbps | $40.00/month | Unlimited |
T-Mobile | Fiber, DSL, satellite | Up to 245 Mbps | $50.00/month | Unlimited |
Xfinity | Cable, fiber | Up to 2Gbps | $25.00/month | Unlimited |
How we tested and ranked these internet providers
At Cybernews, we take pride in giving readers accurate, practical advice to help them find the best internet providers. To create this list, we used a detailed research process, focusing on four key factors: speed and reliability, pricing, customer support, and coverage. Keep reading below to find more details about these key features of top internet service providers.
Speed and reliability
Speed is everything when it comes to internet performance, so we started by analyzing reports from real customers and independent testing data. We looked at download and upload speeds as well as how consistent the connection was during peak hours.
Feedback from reviews helped us spot issues like frequent outages or slowdowns, and providers with strong, reliable service—especially those offering fiber—scored the highest.
Pricing
Nobody likes surprise fees, so we dug deep into each provider's pricing. We compared plans to see which ones offered the best value for money, factoring in things like hidden costs, equipment rental fees, and how much prices go up after the first year. Providers with straightforward, affordable plans—especially those offering extras like unlimited data—ranked higher on our list.
Customer support
Good customer support can make a huge difference, especially during outages or setup issues. We looked at feedback from real users on sites like Trustpilot and Google Reviews to get a sense of how responsive and helpful each provider's support team was.
Those with friendly, quick, and knowledgeable service earned top marks, while companies with long wait times or poor resolution dropped in the rankings.
Coverage and availability
Chicago is a big, diverse city, so we paid close attention to where each provider's services were available. Providers with widespread coverage, including in underserved areas, scored better than those limited to certain neighborhoods. Fiber options were highly rated, but we also recognized providers filling gaps with cable or satellite services.
How to find internet deals and promotions in Chicago
Finding the best internet deals in Chicago means staying on top of limited-time offers and knowing what each provider brings to the table. If you’re looking for top speeds, AT&T Fiber is hard to beat, offering up to 5Gbps. Thanks to fiber-optic technology, you’ll get incredibly fast and reliable connections with symmetrical upload and download speeds—perfect for streaming, gaming, and working from home without interruptions.
Speed tests and customer reviews back up Fiber's reputation. AT&T stands out for its consistent performance, even during peak hours and the added bonus of no data caps makes it a favorite for families and remote workers. Verizon Fios is another good contender, delivering speeds up to 2.3Gbps.
For areas without fiber access, Xfinity is a solid alternative, offering fast cable internet and frequent deals. Xfinity often runs promotions with discounted introductory rates or perks like free streaming add-ons, though customers note speeds can dip during high-traffic times.
To score the best deal, check provider websites regularly and compare plans. While some, like AT&T and Verizon, stick to consistent pricing, providers like Xfinity frequently update their offers. Don't hesitate to ask about hidden discounts or bundle options—you might find extra savings or features tailored to your needs.
What is the cheapest internet service in Chicago?
If you're looking for the most affordable internet service in Chicago, Xfinity has plans starting at just $35 per month. It's a solid choice for everyday needs like checking emails, streaming in HD, or browsing the web. Still, there's a catch: these lower-tier plans often include data caps and speed slowdowns during peak times. If you're a big gamer or love streaming in 4K, you might want something with fewer limits.
Another great option is T-Mobile's 5G Home Internet, priced at $50 per month. It offers unlimited data, no hidden fees, and no long-term contracts, making it a great choice for renters or anyone who values flexibility. With speeds up to 245 Mbps, it's fast enough for most households, though performance can vary based on the strength of the 5G signal in your area.
When choosing a plan, make sure to check for any hidden fees, price increases after the first year, or equipment costs. Both Xfinity and T-Mobile deliver great value for budget-friendly internet, but your choice should depend on your specific needs—whether it’s consistent speed, unlimited data, or freedom from contracts.
What is the fastest internet provider in Chicago?
If you're looking for the fastest internet speeds in Chicago, AT&T Fiber is the top choice, offering speeds up to 5Gbps. This fiber-optic service is perfect for households with high-bandwidth needs, such as streaming in 4K, gaming online, or working from home with large file uploads and video calls. With Fiber, you get symmetrical speeds, meaning both downloads and uploads are fast, which is ideal for multiple devices or users at the same time.
Another great option is Verizon Fios, with speeds reaching up to 2.3Gbps. Verizon also uses fiber-optic technology, providing consistent, high-speed service, especially for heavy internet users.
That said, even the fastest providers can experience slowdowns due to factors like network congestion during peak usage times. While fiber connections like AT&T and Verizon are less likely to be affected by congestion compared to cable services like Comcast Xfinity, heavy traffic on the network can still impact performance. Also, the number of devices connected and your home setup, such as your router's quality, can influence your internet speeds.
Overall, if speed and reliability are your top priorities, AT&T Fiber and Verizon Fios are the best options for fast, consistent internet in Chicago.
Internet service providers in Chicago: Final Thoughts
Choosing the right internet provider in Chicago really comes down to your unique needs, whether you're on a budget, need high-speed connections, or are looking for something flexible.
For those who need fast, reliable internet, AT&T Fiber and Verizon Fios are top choices. AT&T offers blazing speeds of up to 5Gbps, perfect for large households, gamers, or anyone working from home with heavy internet usage. Verizon Fios, with speeds up to 2.3Gbps, also delivers great reliability and is ideal for streaming, gaming, or multiple devices running at once.
If you're looking to save some money, Xfinity is a solid option, starting at just $35 per month. It's perfect for basic internet needs, like browsing, streaming in HD, or light work. T-Mobile's 5G Home Internet is another budget-friendly pick, offering speeds up to 245 Mbps without hidden fees or long-term contracts, making it a flexible choice for renters or those who want a hassle-free setup.
For people living in rural areas or places with limited options, HughesNet is a good satellite internet provider. It offers decent speeds and coverage, but it's not the best for heavy activities like 4K streaming or gaming.
In the end, your best choice depends on what matters most to you—whether it's speed, cost, or flexibility. For fast, reliable service, AT&T Fiber or Verizon Fios are hard to beat, while Xfinity and T-Mobile offer great value for those on a budget.
FAQs
What is the most reliable internet provider in Chicago?
When it comes to reliability, Xfinity by Comcast often stands out as a top choice in Chicago. With widespread coverage, high-speed plans, and consistent performance, Xfinity has established itself as a dependable option for both residential and business users.
Other providers like AT&T Fiber also deliver excellent reliability, particularly for users requiring fiber-optic internet for high-speed and low-latency connections. Your experience may vary depending on your specific location within the city, so it’s always a good idea to check reviews and coverage maps.
Are there fiber internet options in Chicago?
Yes, fiber internet is readily available in Chicago, with providers like AT&T Fiber and Google Fiber Webpass leading the way. These services offer some of the fastest speeds in the city, ranging from 300 Mbps to 5Gbps, depending on the plan.
Fiber internet is ideal for heavy internet users, gamers, and those who rely on video conferencing or streaming high-definition content. If you prioritize speed and reliability, fiber is the best choice, but make sure to confirm availability in your specific neighborhood.
Which provider has the best customer service?
Customer service experiences can vary, but AT&T is often praised for its responsive and helpful support team. They provide 24/7 assistance through phone, chat, and even in-person appointments for troubleshooting and installations.
RCN (now Astound Broadband) also receives good feedback for its personalized and attentive customer service. When evaluating providers, it’s a good idea to read recent customer reviews and ask friends or neighbors about their experiences to find a provider known for reliable customer support in your area.
What is the cheapest internet option in the city?
For budget-conscious users, RCN/Astound Broadband is one of the cheapest options in Chicago, offering plans that start as low as $20 per month for basic speeds. Xfinity also provides affordable introductory packages with speeds of up to 50 Mbps at reasonable rates.
Keep in mind that these promotional prices often increase after the initial term, so you need to review the contract details carefully. Additionally, programs like the Affordable Connectivity Program (ACP) offer discounts for eligible low-income households, making internet access more affordable.
How can I find internet promotions in Chicago?
Finding promotions is easy if you know where to look. Start by visiting the official websites of major providers like Xfinity, AT&T, and Astound Broadband, as they regularly update their promotional offers.
Websites like BroadbandNow and Allconnect also compile current deals in your area, making it simple to compare providers. In addition, watch for seasonal promotions during holidays or back-to-school periods. Finally, don't hesitate to call providers directly—sales representatives often have access to unadvertised deals or discounts that can save you money.
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