If you have an online presence of any kind – a social media account, a Netflix subscription, and shop online – you need a password manager to keep track of all your logins and banking details. NordPass is one of the best password managers on the market today, and it is definitely worth your attention.
Nevertheless, despite being ranked at the very top, NordPass might still have some quirks that anyone looking for a password manager should consider. For example, we got caught on a few complaints saying that NordPass autofill doesn’t work from time to time.
In this NordPass review, we tested the NordPass password manager ourselves to get first-hand experience with what it’s like to use it. Read along to find out how it compares with other top password managers, and decide whether it is a good fit for you personally.
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NordPass review - key takeaways
- Security. NordPass is a secure password manager, employing modern XChaCha20 encryption and a zero-knowledge architecture, ensuring that only you can access your data. It has passed a high-standard independent security audit, supports mandatory multi-factor authentication for all users, and provides automatic backups to protect your information even if your device is lost.
- Ease of use. NordPass provides a smooth user experience with integrated features on various devices and browser extensions. It has an intuitive password and data categorization system for easy navigation, so it will be suitable for all age users.
- Features. NordPass offers essential features like a password generator, autofill, password import/export, and cloud-based syncing across devices. Advanced features include passkeys, data breach monitoring, secure sharing, and storage for diverse data types such as credit card info, files, and notes.
- Plans and pricing. NordPass offers three main plans: Free, Premium, and Family, each catering to different needs. The free plan offers basic password management, a Premium plan at $1.24/month offers advanced features like data breach scanning and a Family plan at $2.68/month is suitable for up to 6 users. There's also a Business plan for organizational use.
Pros and cons
We uncovered many exciting details about NordPass while testing the service. Overall, service quality was top-notch, but there were also some nitpicks. Below is a summary of the pros and cons of NordPass:
Is NordPass safe?
Yes, NordPass is a safe password manager. It uses the latest XChaCha20 encryption technology and two-factor authentication to ensure your passwords remain secure. Additionally, NordPass employs zero-knowledge architecture, which means that no one, not even the NordPass team, can see the passwords you store. Most importantly, unlike LastPass, NordPass hasn’t been breached in any way, making it a reliable option for keeping your online credentials from prying eyes.
Here’s a more thorough look at how NordPass ensures your password and data security without impacting the user experience:
- Independent audit
- Multi-factor authentication
- Automatic back-ups
NordPass features – overview
NordPass has all the main features you’d expect from a password manager. Of course, it includes the classics of any password manager: a password generator, autofill, password import and export options, as well as seamless syncing across all your devices (made possible by cloud storage). Some more advanced features include passkeys, data breach monitoring, and the option to store not only passwords but also other types of information such as credit card info, files, and notes.
Here’s what NordPass offers:
- Password generator generates passwords that fit your selected criteria.
- Password Health Checker scans your passwords for weaknesses. The results are grouped into weak, reused, and old passwords.
- Data breach scanner and real-time breach monitoring checks whether your passwords, banking details, and other info were leaked, and provides recommendations for further steps to take if a leak occurred.
- Passkeys are an alternative to usual passwords. You can use passkeys via password managers as login credentials on sites that support this feature.
- Secure sharing allows you to securely share logins via email with limited or full access rights with other NordPass users.
- Credit card info storage allows you to store credit card details for added security and quick payment online.
- Secure notes allow you to store any type of information – birthdays or door codes.
- Live text scanning (OCR) lets you make a scan of information from written documents, images, and credit cards. So you can save important data without having to type it in.
- Emergency access allows you to give your closest contacts read-only access to your passwords.
- NordPass authenticator is a feature for Business plans. You can set up 2FA for your credentials on the mobile NordPass app without downloading an extra authenticator app.
- File attachments allow Premium users to attach up to 50 files to any item stored in NordPass – whether it's a password, passkey, credit card, or note. In total, NordPass users get 3GB of storage.
We tried every NordPass feature under various circumstances to gauge their effectiveness on desktop, mobile, and browser extensions. You can find detailed reviews of each feature below in the NordPass apps and ease of use review.
NordPass apps: ease of use and installation
Of course, the most important thing before selecting a password manager is to make sure it works on your mobile or desktop device.
Luckily, you can get the NordPass app on all major operating systems, including Windows, macOS, Android, iOS, and Linux. Additionally, there’s an option to install the NordPass extension on popular browsers, such as Chrome, Safari, Firefox, Opera, Edge, and Brave.
Overall, we found NordPass to be both feature-rich and lightweight. The number of tools might seem overwhelming when listed, but the truth is that you don’t notice the abundance once using the app – they are integrated quite seamlessly into the user experience.
Starting with NordPass
The NordPass setup process is easy – it took us just a few minutes to install the app and create an account. Signing up is also exceptionally simple – you only need to provide your email address if you opt for the free plan.
To start using NordPass, you will need to download and install the free application on your device or install a browser extension. The next step is creating a Nord Account – this is an account with which you can log in to all Nord Security apps, such as NordVPN and NordLocker. After that, you can set up your master password and start using the password manager.
In case you are struggling with the setup process, NordPass provides helpful Getting Started guides with pictures. Additionally, if any issues occur halfway through, you can always contact NordPass support via the live chat.
NordPass desktop apps
NordPass desktop apps are really intuitive. Upon opening, you can see all of your items displayed in a list. We like that you can order this list alphabetically, by folder, or based on when the password was last used – in any way that is the most convenient for you. You can also use the search bar at the top to find items instead of scrolling.
All of the features are neatly put under categories, folders, and tools. Such categorization made it easy for us to find all necessary items and information in no time at all. Here are which features and tools you can find under each tab:
- Secure notes
- Credit cards
- Personal info
- Shared items
In this tab, you can individually create folders and later, access them quickly.
- Password Generator
- Password Health Checker
- Data Breach Scannee
- Emergency Access
Password generator, autofill, and passkeys
The NordPass password generator is helpful as it lets you choose your password’s length and whether you want it to include numbers, symbols, and uppercase and lowercase letters.
For example, creating a new Facebook account requires a password of at least six characters long that includes numbers and punctuation marks. However, six characters are too short, and luckily, NordPass doesn’t create passwords shorter than eight. In this case, you must choose your preferred password length and enable digits and symbols to qualify for Facebook’s password requirements.
With the NordPass password generator, you can also select words mode, which generates password phrases instead of a randomized string of characters. Such phrases are potentially easier to memorize, thus making it possible to log in without NordPass’s assistance. Once you’re happy with the output, you can click Save (the plus button) to save the password to your NordPass vault.
To go along with passwords, NordPass also has an autofill function. Notably, you will need a NordPass browser extension if you want to use it on a desktop. During testing, we had an overall positive experience – NordPass would promptly paste in passwords wherever we tried to log in. Nevertheless, while functional, NordPass autofill is a little basic, especially when compared to RoboForm’s form-filling feature, which allows you to autofill all sorts of information, including credit card and other personal data.
NordPass has launched the option to store, create, and use passkeys as an alternative to usual passwords. You can use passkeys as login credentials on sites that support this feature. As of the NordPass update 5.7, you can also use biometric data to verify your identity when logging into online services using passkeys.
Passkeys, in essence, work pretty efficiently. When a user creates an account on a website that supports passkeys, two passkey versions are created – public and private. The private passkey is saved and encrypted on your device, and the public is on the website’s servers.
When you want to log in to a website, you only need to type in your account name and have a device nearby with access to your private passkey. Once typed in, you’ll have to confirm the log-in prompt on the device with NordPass (such as your mobile phone) – no need to input any passwords. This makes the whole process more convenient since there’s no need to memorize passwords. Moreover, security is improved because there’s no way for malicious hackers to log in without your device or brute force your password.
Sharing and storing passwords and other information
NordPass provides a way to securely share passwords between multiple users. We at Cybernews frequently use this feature to ensure everyone has access to the tools they need. This includes online services we often test (e.g., VPNs and streaming platforms) and various analytics tools. You can find shared login details in the aptly named Shared Items menu tab.
You can select whichever password you want to share from the main menu, type in the recipient’s email address, and it’ll encrypt the password before sending it. However, note that the recipient must use NordPass to access those shared credentials.
When you share your password via NordPass, you can pick whether you’ll provide the recipient with limited or full access. This means that if you provide full access, then the recipient can edit the data you’ve shared with them.
On the other hand, the limited option will only allow the recipient to use the provided data and make no changes to it. So be careful with how much control over your passwords, credit card information, or secure notes you give with this sharing feature.
Additionally, you can securely share not only your passwords but also other important data. In the Secure Notes tab in the main menu, you’ll be able to type in any information you wish to send out, generate a shareable link, and send the link to the receiver. The link expiration time is 24 hours, or right after the recipient reads the message.
The content in the message is encrypted, so only the sender and the recipient are aware of what content was shared. So, your information stays secure and safe from cyber threats.
Overall, the NordPass password-sharing functions are exceptionally easy to use. We especially appreciated the opportunity to decide how much access to credentials you want to give while sharing a password. The only less convenient factor about password sharing is that the recipient must also use a NordPass account – but this is not unique to NordPass, as RoboForm and 1Password also require the same. On the other hand, secure notes are a good enough substitute if your recipient does not want to create a NordPass account.
Besides passwords and secure notes, you can also store credit card and personal information, as well as attach files. Credit card item has fields for credit card holder name, card number, expiration date, and CVV. You can also create custom fields. We found it very useful that each field can be copied with just one click and pasted wherever you need it. The personal information items allow you to fill out contact details such as address, phone number, email address, and more. Nordpass Premium users can also attach up to 50 files to any item stored in NordPass – whether it's a password, passkey, credit card, or note.
In the shared items category, you will find all the items that anyone has shared with you, such as secure notes, logins, or credit card information. These items also show up in their respective categories.
Password health checker and data breach monitoring
The NordPass desktop app also includes tools. The Password Health Checker is a NordPass premium subscription feature that informs you about the state of your passwords. This password health checker scans all the passwords that you’ve saved for weak spots in your security. Then the results are grouped into weak, reused, and old passwords.
This is what each of them means:
- Weak passwords – the passwords in this category are not long enough and don’t contain enough different combinations of numbers, capital and lowercase letters, and symbols.
- Reused passwords – this tab shows the passwords that you’ve repeated for different accounts. And reusing the same password multiple times raises the chances of losing more of your data in case of a hack.
- Old passwords – here you’ll see any password that hasn’t been changed for more than 90 days.
Passwords falling under any of these categories are considered weak and a point of vulnerability in your security. Therefore, you should check this tab regularly to maintain your data safety.
The NordPass Data Breach Checker is an in-built feature that checks whether your passwords or other sensitive information have ever been leaked available with Premium plans. It’s called a Data Breach Scanner and it automatically compares items saved in your vault with information found on leaked databases. One less convenient thing is that you must manually enable the instant scanning process on your device.
The scannings are not limited to your account credentials, but banking information as well. For instance, the scanner checks for leaked credit card data that matches your last name and final four digits. So that you can avoid unauthorized logins to your account and heavy financial losses.
Additionally, the NordPass Data Breach Scanner provides you with information on what type of data was compromised as well as where and when the leak occurred. Based on these findings, you will get recommendations on how to secure affected accounts.
Overall, the password health checker and data breach monitoring are useful features, but we found that there could be some improvements. For example, the password health checker only indicates the strength of singular passwords, and not your whole password arsenal. The latter is available on Dashlane, and is a good indicator of your overall online security – it would be a useful addition to NordPass as well.
In terms of data breach checker, we liked that you can add however many emails you want to be checked. Unfortunately, the fact that you need to add them manually is a little inconvenient – the emails and passwords could be taken from your items directly. 1Password deals with this issue quite well and provides a single dashboard for both password health and data breach monitoring.
Emergency access and authentication
For Premium users, NordPass offers Emergency Access. It's a feature that gives your closest contacts read-only access to your passwords. Should something happen to you, your personal data will still be accessible.
Emergency Access can also be a useful feature in case you forget or lose your Master Password – think of it as a last-resort access solution. While not major, it's still an important addition to a solid NordPass package. However, it’s important to mention that Emergency Access is not available on macOS.
Overall, we found the emergency access feature to be a little basic. By comparison, Roboform’s emergency access is similar in the way that the user can choose a dedicated person to get access to the account, but the difference from NordPass is that the emergency person gets full rights to the entries. Also, unlike NordPass, Keeper lets you designate five people to get access and also indicates how much time should pass before your vault is accessible to them. So while the feature is quite similar across most major password managers, NordPass’s version is a little too simplistic in comparison.
Last but not least, one more important thing to note is that desktop devices don’t support biometric authentication by default unless you connect an external fingerprint scanner. If you do, Mac users must enable Touch ID, while Windows users should use Windows Hello. The Linux app doesn’t support biometric authentication at all.
NordPass mobile apps
The NordPass mobile app is the same on Android and iOS, both in the sense of design and user experience. For us, the NordPass app for mobiles was simple, intuitive, and easy to use and navigate. We liked that everything on the apps is easily accessible from a simple menu at the bottom of the screen:
- Home. This is the main tab where you can see all your saved passwords and add new ones. Also, it includes a search bar to find a particular password quicker.
- Browse. This section categorizes saved items for easier access. You can browse through passwords, secure notes, credit cards, personal information, folders, shared and deleted items.
- Tools. Here you can find all NordPass useful features, including a Password Generator, Password Health, and a Data Breach Scanner.
- Menu. This is the tab where you can access settings, help center, and also switch accounts or lock the NordPass app.
The NordPass mobile apps all have the same features as the desktop applications, including passwords, personal information, credit cards, and secure note storage. The tools are available as well – you can easily generate a password, check the health of your logins, and track whether your information appears in any data leaks.
However, the mobile apps also have some additional features. One of them is OCR, or optical character recognition, which essentially is live text recognition. Once you take a photo of a note or bank card, NordPass will automatically scan the contents and fill out the item fields with that information. It may not always be accurate, but it definitely speeds up the process a little bit.
Another notable difference from the desktop applications is that biometric authentication is supported by default. You can use your fingerprint or Face ID to log in to NordPass apps without your master password.
NordPass web vault
NordPass web vault is a convenient solution for people who don’t like apps. It is a web-based NordPass application that you can log in to from any device and any browser. You don’t need to download and install the NordPass app on a device at all. Having a web vault is beneficial when you’re using devices that are not your own, such as a library PC or your friend’s phone in case of emergency.
The NordPass web vault has the same interface and all the features of a regular desktop and mobile app. You can easily access all your passwords and other items, change your account details, and use the password generator, health checker, and data breach scanner.
We encountered absolutely no roadblocks when using the web vault. Since the design is the same across all NordPass apps – web-based or not – there were no navigation issues either. Logging in is as easy as ever – all you need is your Nord Account details and your master password.
NordPass extension for browsers
You can get the NordPass extension for the most popular browsers like Chrome, Edge, Firefox, Opera, Safari, and Brave.
The extensions offer the same functionality as desktop applications. So, for example, if you use Google Chrome and install the NordPass Chrome extension, it will enable password autofill while browsing. When we tested the extension, the autofill function worked well on most sites, although details varied since the login form is different on each web page. For example, sites using unconventional login forms can cause slight issues. Meanwhile, creating new accounts was a breeze since NordPass immediately suggests a secure password and saves the details if you create an account.
However, one thing that we thought was inconvenient with the NordPass browser plugin is that you can’t use tools or edit information directly through the extension. If you want to use a password generator or any other tool, you will be prompted to open the desktop application. Besides, you can’t log in to the browser extension without a desktop application either.
But this practice is quite common among reliable password managers, and you’re unlikely to find other services that grant such privileges to their extensions. This limitation is implemented to minimize potential vulnerabilities and to ensure a compromised browser doesn’t have the opportunity to access your vault. Additionally, you can always edit information and access tools without apps using the Web Vault.
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NordPass has three plans and each of them includes a different number of features. Even though all options are great, every single one of them caters to users with different needs.
Putting all things together, the NordPass Free version is actually pretty good, as long as you only require it to keep your passwords in one location. But if you seek higher security and a way to share your passwords safely, then the Premium plan is where it’s at.
And for your security – all paid NordPass plans come with a 30-day money-back guarantee, so you can try out the premium features for yourself before committing fully to a free or paid plan.
To see which plan option is the most worthy of your attention, we’ll provide you with a quick breakdown to help you select the best one for your needs.
NordPass free plan
NordPass has a great free version that lets you store unlimited passwords, keep secure notes and credit card details, and sync passwords across all devices. However, the NordPass free plan covers 1 user account, supports one simultaneous device connection, and offers these features:
- Unlimited passwords
- Autosave and autofill
- Password import and export
- Safe notes
- Credit card information storage
- Personal information forms
- Password generator
- Auto sync
- Multi-factor authentication
While the NordPass free version is all well if you’re not looking for a very advanced tool, some other password managers offer more extensive free plans. For example, RoboForm’s free subscription tier, among the same features above, also includes emergency access, secure sharing, and a password health checker. On the other hand, NordPass's free plan also includes a multi-factor authenticator and 24/7 live chat support, which RoboForm offers only with Premium. So with both providers, you win some and you lose some.
NordPass Premium plan
The Premium plan of NordPass comes for $1.24/month and includes everything that the Free plan does and some more:
- Password and other data sharing
- File attachments (up to 3GB of storage)
- Emergency access
- Data breach scanner with real-time protection
- Password health checker
In our experience with NordPass, the Premium plan is definitely worth the price. All of the features make it a full-fledged password security tool that is super convenient for all kinds of purposes. The data breach scanner proved to be useful a couple of times – it warned us in time about some compromised accounts. The password health checker is also a nice touch, as it makes it easy to update old passwords.
Compared to other providers’ Premium plans, such as 1Password, NordPass does not offer anything out of the ordinary, but neither does 1Password. This is a pretty standard Premium version, although 1Password is a little bit more expensive.
NordPass Family plan
The NordPass Family plan supports 6 accounts per subscription, as opposed to the 1 account available with the Premium plan. Besides that, it grants the same features and costs only $2.68/month.
The plan owner can also manage the other accounts – add or remove them from the family plan. Other than that, each user gets a separate account with all the Premium plan features.
Compared to the family plan of 1Password, both password managers are pretty much the same regarding features. However, NordPass allows 6 guest user accounts, whereas 1Password allows only 5, but at the same time, 1Password gives more user management opportunities, such as shared vault creation and permission management.
NordPass for Business
Nordpass offers plans for businesses starting from $3.59/month, and there are some significant differences between Premium and Family plans. You can self-checkout a plan for up to 250 employees, and if you need more, you’ll have to schedule a call with NordPass.
Firstly, there is an admin panel for overseeing and managing all business plan user accounts. Each individual in your organization gets a separate account, although the administrator of the plan can manage permissions, add and remove users, as well as track their activity logs.
Additionally, the password manager storage is exclusively cloud-based, which means that any company-wide updates automatically sync between all employees’ accounts.
NordPass for Business is a great solution that grants autonomy to employees – they can save passwords on their personal accounts and still easily share them with their teammates or the whole organization.
Is NordPass included with NordVPN?
There’s a way to get NordPass together with NordVPN now, and it comes for a pretty great deal. If you choose to buy a NordVPN Plus Plan bundle, then NordPass is included in the purchase. You’ll get it with all the Premium plan features, like a data breach scanner, item sharing, and identification for old, reused, or weak passwords.
NordPass customer support
|24/7 live chat
NordPass has an extensive selection of support channels, which include FAQs, set-up guides, and a general knowledge base. If your question is related to anything regarding NordPass apps or your account, you can be sure to find your answers there. The help center is easy to navigate and search, and the how-to guides include helpful pictures and tips.
Nevertheless, if you would rather speak to a real person, there’s also the option to get help via email or 24/7 live chat. We tested both of these options. The support came back to us in just a few hours via email, and the live chat connected us with an agent in just seconds. Our issues were resolved professionally and quickly – NordPass customer support is really one of the best.
In this NordPass video review, you will learn all the key aspects of NordPass that will help you decide whether it's for you.
Bottom line: can you trust NordPass?
Strong security and low prices make NordPass appealing, but it's the simplicity that puts it above competitors. At the same time, the service is trustworthy because of its robust zero-knowledge architecture, independent audits, and cutting-edge features like passkeys. The user-friendly design is also a nice touch, making this password manager easy to set up and use, and it works great on both desktop and mobile without any downgrades for different operating systems.
The best NordPass experience comes starting with the Premium subscription plan. While the free option is great as a secure vault to keep your passwords, the paid plans surge forward with their attention to your security and data leak prevention. And the paid plans aren’t even that expensive. So, for the sake of a couple of dollars each month, it’s definitely worth upgrading your NordPass account, especially if you want to have higher security and use it on more than one device.
How we tested the NordPass password manager
We tested NordPass from start to finish to get a clear picture of how it works in every situation. We first set up the free version on desktop and mobile to evaluate the service’s core features (password generation, storing, sync) and installation process. We followed up with browser extensions before upgrading to the premium plan to test advanced features like item sharing, data breach monitoring, and password health checking.
More password manager guides from Cybernews:
What is NordPass?
NordPass is a reputable password manager that comes from a widely-known NordSec cybersecurity company. It's meant to help you secure your passwords and logins using top-notch encryption, advanced authentication methods, and a strict zero-logs policy.
What’s the difference between NordPass Premium and NordVPN?
The difference is that NordPass Premium is a password manager and NordVPN is a VPN service that can help you change your IP address and secure browsing activities. Even though both tools come from the same developer, Nord Security, they offer different functionality.
Can NordPass import from Dashlane or any other password manager?
Yes, you can export data from Dashlane, KeePass, Keeper, 1Password, BitWarden, and other password managers to NordPass. However, you have to do this on your computer, as this service is not yet available for mobile devices.
Is NordPass Premium worth it?
Yes, it’s worth buying the full subscription to NordPass if you want to use it on multiple devices at the same time, as it offers six simultaneous connections. However, if you are planning to use NordPass on a single device only, then you can continue using its free version.
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Does NordPass come for free with NordVPN?
Yes, you can get NordPass for free with NordVPN, if you choose to buy the Plus plan bundle, a password manager with all the premium features is included.
Can I use NordPass on Android?
Yes, you can use NordPass on Android and iOS as well. It has user-friendly mobile apps that are rich in features and include useful tools, such as a password generator, a data breach scanner, and password health.
How to create a NordPass account?
To create a NordPass account, simply visit its website, pick a plan, and download the app. Then, you'll get a recovery code generated – make sure to keep it safe, it's the main way to get your account back if you forget the password!