School software serving 11M students hacked, ShinyHunters claims attack


Infinite Campus, a widely used supplier of a popular Student Information System (SIS), is the latest victim of ShinyHunters. The ransomware extortion group is threatening to publicly reveal all stolen data.

Key takeaways:

In an email addressed to affected students and workers, Infinite Campus says that “an unauthorized actor” managed to gain access to an employee’s Salesforce account on March 18th.

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Multiple security alerts went off and alerted the company’s IT and security teams of the intrusion. The Salesforce account was immediately disabled.

“That evening, the unauthorized actor, claiming to be part of a group known for targeting the Salesforce accounts of hundreds of companies, contacted Infinite Campus, demanding payment in exchange for the destruction of the Salesforce data they claimed to possess. Infinite Campus has not, and will not, engage with the unauthorized actor,” the email states.

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According to Charlie Kratsch, Founder and CEO of Infinite Campus, the attackers haven’t accessed any customer databases. Their target was the Infinite Campus Salesforce instance, which consists of names and contact information for school staff members.

As a precaution, Infinite Campus disabled some services for customers that didn’t have IP address restrictions in place, in the event that sensitive information had been included in any customer communication.

Lastly, IT workers from Infinite Campus and external cybersecurity experts are currently scanning all Salesforce data that may have been accessed.

Although the educational software designer doesn’t identify ShinyHunters as the attacker, it does make sense.

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ShinyHunters targeted Salesforce last year, threatening to target hundreds of its customers if the company refused to pay a ransom. The gang is also known for using social engineering to obtain login credentials from the target organization’s staff.

On their leak site, ShinyHunters claims to have stolen Salesforce records containing personally identifiable information (PII) and other internal corporate data.

Have thoughts about this topic? Others do, too. Join them in the discussion.

“This is a final warning to reach out by 25 Mar 2026 before we leak along with several annoying (digital) problems that’ll come your way. Make the right decision, don’t be the next headline,” the extortion group warns.

Infinite Campus serves over 11 million students in 3,200 American school districts in 46 states.


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