Cheap broadband deals for pensioners in the UK in 2024

In the UK, there are special discounts available for pensioners on broadband plans. These discounts are designed to allow low-budget pensioners access to high-speed and quality internet. However, some providers hide these deals, making it difficult for pensioners to find cheap broadband.


In this article, we uncover the best broadband for pensioners. In addition, we reveal what pensioner broadband is, why internet access for the elderly is important, and how to get cheap broadband for pensioners.

Register for Vodafone’s special broadband plan, and you get a lightning-fast connection of 72 Mbps for as little as 66p a day. That’s £20 per month. There’s no in-contract price increase, no upfront fees, and no usage limits. Plus, even though it’s a 12-month contract, you can terminate early without any extra fees.
Plusnet is an excellent choice for pensioners on a budget looking for broadband capable of streaming. Its Full Fibre broadband has potential speeds of 900Mbps and starts at just £24.99 a month. Sign up today and avoid setup fees!
With a Virgin Media M125 18-month contract, you can get broadband for £26.50 each month. This itself is quite impressive, especially considering its average download speed of 132Mbps. But what makes it stand out is its very affordable Broadband + phone bundle, which is only £34 per month.
When you sign up for EE Fibre 33 Essentials, you’re guaranteed a minimum speed of 30Mbps, which is perfect for most pensioners. Setting up is simple - there are no upfront costs, and it’s only £28/month when you sign up for a 24-month contract.
TalkTalk has a wide range of plans suitable for anyone's needs – including pensioners. With an 18-month contract, you get fast speeds and unlimited downloads. Plus, all plans without landlines come with a modernized Wi-Fi Hub. Full Fibre has no upfront fees, and its lowest package is only £28/month.
BT’s Fibre 2 deal is only available online and to new customers. It’s a little bit pricier than some of the other broadband deals, with an average cost of £28.91/month. But it boasts an average speed of 67Mbps, has no setup costs, and includes free access to BT Wi-Fi hotspots when you sign up for the 24-month contract. Plus, as an added bonus, you get a £50 BT reward card.
For as little as £29.50/month, you can get average speeds of 36Mbps with Sky Superfast 35 when you’re a new customer. The contract is only 18 months, and there’s no setup fee. Plus, there are TV and phone bundles if you’d prefer an all-in-one package.
Fibrus is perfect for pensioners sharing accommodation. Its Full Fibre 150 Broadband package is unlimited, so it can handle heavy internet usage. But most importantly, its 18-month contract is £19.99/month – the cheapest option on our list.
Enjoy an average download speed of 63Mbps for £24/month when you sign up for the NOW Super Fibre plan. Its contract is only 12 months, and activation is free. There are unlimited downloads and just a £10 delivery fee. Just keep in mind that speeds may vary depending on your location.
When you sign up for Shell Energy’s Superfast Fibre Broadband for 18 months, it only costs £24.99/month. With that, you get a new Wi-Fi 6 hub, unlimited usage, and around 38Mbps of download speed.

Are there special broadband deals for pensioners?

In simple terms, broadband deals for pensioners are affordable high-speed internet packages suitable for people who collect a pension.

Some broadband providers have special discounts exclusively available to people of retirement age. Others support social tariffs, which give special deals to those claiming pension credit and other forms of government finance aid.

But cheap broadband deals for pensioners aren’t always packages exclusive to pensioners. Sometimes, broadband plans available to a broader range of people are perfect for pension-collecting people. Even if it’s not specifically advertised as such.

Why do pensioners need broadband?

There are several reasons why pensioners might need broadband. Such as:

  • Staying connected. Pensioners with broadband can call or message family and friends via WiFi.
  • Shopping. They can shop online for groceries, household products, or whatever else they might need.
  • Entertainment. There are lots of movies, TV shows, and social media content that’s accessible simply by having an internet connection.
  • Health care Information. Pensioners often use broadband to look up exercise routines, diet tips, and information regarding medications.
  • Online banking. They can send payments, monitor their accounts, and manage their money from home with an online banking service.

Benefits of broadband for pensioners

Pensioners benefit from having broadband in several ways, including:

  • Improved mental health. Many pensioners have complaints about loneliness and the impact it’s having on their mental well-being. Having a convenient way to reach out to family and friends can help reduce feelings of isolation.
  • Saving money. Some pensioners are on very low incomes. Phone plans are often quite expensive – pensioners can avoid this cost by making calls and texts via Wi-Fi. Plus, it’s easier to shop around and find deals online.
  • Less physical strain. A lot of older people have mobility issues. With broadband, pensioners can shop and bank online from the comfort of their homes. This helps reduce unnecessary physical activity that might cause them pain.
  • Better physical health. Pensioners can mitigate risks by researching symptoms, medication information, and support options in times of bad health. Plus, there are plenty of online resources pensioners can use to stay fit and avoid bad health in the first place.

What do pensioners need from their broadband?

When looking for a broadband provider, pensioners should look for:

  • Bundles. TVs and landlines are very popular amongst the older population. Broadband providers often have packages with internet, TV, and landline - all included for a discounted price.
  • Affordability. Given that some pensioners are on a lower income, pricing needs consideration. Comparing broadband providers, checking plan options, and looking for deals are all great ways to cut costs.
  • Speed. Pensioners typically use broadband for online shopping or calls and don’t require the fastest internet connection. 20-25 Mbps is usually fine. But given that pensioners aren’t usually in employment, they might want to stream to keep entertained, in which case they would require upwards of 50 Mbps.
  • Contract length. There’s a lot of confusing technical jargon and plan options, especially for pensioners. If a pensioner mistakenly chooses the wrong broadband package, they might get stuck with it for 12-24 months.
  • Coverage. Most broadband providers have full coverage in urban areas. However, pensioners in rural locations should check that their desired provider is available and useable where they live.

How to choose cheap internet broadband for pensioners?

To get the best broadband for pensioners at the lowest prices, you need to search for:

  • Comparison tools. There are a lot of broadband comparison tools online, which make it much easier to see all your possible options and find the cheapest plan. Plus, some comparison sites include heavy discounts.
  • Social tariff support. Some providers offer reduced prices for people on a low income. For example, if you’re on pension credit, you can claim a social-tariff-supporting deal to cheapen the overall cost drastically.
  • Vouchers. With a quick Google search, you can find plenty of voucher websites. These sites often include broadband discount codes for new customers.
  • Lower speeds. For standard browsing and a few online calls, you can choose a slower broadband plan. Usually, the cheapest broadband deals are the slowest. But you need to make sure it's fast enough for your needs.
  • Longer contracts. The longest contracts tend to have the biggest discounts. Just make sure you are confident the plan is right for you before you make the long-term commitment. Look at the plan’s features, read the small print, and review the provider's reviews.

How much is broadband for pensioners?

The cost of internet for older people varies depending on the provider and the plan. Here are some examples of potential prices. Make sure to consider set-up fees, price changes, speed, and the contract length.

ProviderPriceSet up costIn-contract price increaseProvider has a social tariffContract lengthSpeed estimate
From £20.00£0NoYes12 monthsUp to 73Mbps
PlusnetFrom £25.99£0YesNo24 months50-67Mbps
Virgin MediaFrom £26.50£0NoYes18 months132Mbps
EEFrom £28.00£0YesNo24 months30Mbps
TalkTalkFrom £26.95£4.95YesNo18 months38Mbps
BTFrom £28.99£0YesYes24 months67Mbps
SkyFrom £29.50£0YesYes18 months36Mbps
FibrusFrom £19.99£0NoYes18 months159Mbps
NowFrom £24.00£10YesYes12 months63Mbps
Shell EnergyFrom £24.99£0YesYes18 months38Mbps

What is the cheapest broadband for pensioners?

Below, you can find the cheapest broadband options available for pensioners. These plans are only available to those on a low income. It’s important to note that the requirements for registration differ depending on the plan you pick.

PlanPriceSet up costIn-contract price increaseContract lengthSpeed estimate
Vodafone Fibre 2 Essentials
From £20.00£0No12 months<73 Mbps
Virgin Media Essential Broadband plusFrom £20£0No30 days54 Mbps
BT Home EssentialsFrom £15£0No12 months36 Mbps
Sky Broadband BasicsFrom £20£0No18 months36 Mbps
Fibrus Full Fibre EssentialFrom £19.99£0No12 months96 Mbps
NOW Broadband BasicsFrom £20£0No31 days36 Mbps
Shell Energy Essentials Superfast FibreFrom £20£0No12 months38 Mbps

Can pensioners get free broadband?

Unfortunately, pensioners can’t get free broadband. But you can claim social tariffs if you’re a pensioner on a low income.

Not every broadband provider supports social tariffs. But the ones that do tend to require you to claim one of the following:

  • Pension credit.
  • Universal credit.
  • Job-seekers allowance.
  • Disability allowance.
  • Or some other form of government income support.

Although not free, social tariffs can drastically reduce broadband costs for pensioners, making the internet accessible to most low-budget retired people.

Security tips for pensioners while using broadband

As a pensioner, you need to use extra caution while using the web because cybercriminals often target the elderly. Here are some key online security for pensioners:

  • Use a unique password for every account you make
  • Review your privacy settings on social networks
  • Avoid clicking on suspicious ads and email links sent from people you don’t trust
  • Share your personal information only with well-known and credible websites
  • Look at the address bar for each site you visit and make sure it starts with ‘HTTPS’ and not ’HTTP’
  • Install and use a high-quality antivirus