Vivint vs Frontpoint: which home security system is worth your money in 2025?
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There’s a growing demand for home security systems in 2025. And let me tell you, I completely understand it. I’ve felt uncomfortable many times while I was home alone or when I was getting back from being away for a while. So, if you’re like me, you’ll definitely want to have the best home security system.
Luckily, Frontpoint and Vivint have emerged as top players in the market. They both offer smart security solutions, but with distinct approaches. You can install Frontpoint by yourself, while Vivint has a professional installation. But there’s more to them.
As a Cybernews expert, I worked together with the research team and personally analyzed both providers to help you decide which system best fits your needs. After my detailed Vivint vs Frontpoint comparison, I can say that Vivint is the clear winner. So, keep reading to learn why.
Vivint vs Frontpoint overview
Before I delve deeper into my Frontpoint vs Vivint comparison, I decided to briefly overview them. I focused on their most important features, along with the price. Let’s check them out:
| Vivint | Frontpoint | |
| Rating: | 4.8 | 4.6 |
| Installation type: | Professional | DIY |
| Monitoring options: | Self-monitoring | Professional |
| Wired or wireless: | Wireless | Wireless |
| Camera options: | Outdoor, indoor, doorbell cameras | Outdoor, indoor, doorbell cameras |
| Motion sensor: | Yes | Yes |
| Smart locks: | Yes | Yes |
| Smoke detector: | Yes | Yes |
| Mobile app: | Yes | Yes |
| Price: | From $599 | From $69 |
| Subscription cost: | From $30/month | From $0.50/day |
Frontpoint pros and cons
Vivint pros and cons
Our team combines security industry experts and consumer protection specialists who thoroughly analyze home security systems and services. Our transparent research process includes a systematic evaluation of features, costs, and real-world performance. We maintain independence from manufacturers while staying current with industry developments. Read our full methodology to learn more about our review and testing process.
Our methodology
To give you an unbiased comparison of the two best home security systems, the Cybernews team and I evaluated Vivint and Frontpoint across key factors, weighted by importance. This ensures an honest, data-driven review to help you choose the best home security system. So, let’s have a look at the methodology:
- Features, technology, and pricing (40%). First of all, I compared the equipment, smart features, and costs of both Vivint and Frontpoint side by side.
- Customer feedback (30%). I also analyzed verified reviews to assess satisfaction and common issues to base the comparison on real-life performance.
- Expert analysis (20%). Another thing I checked was industry certifications, standards, and technology trends.
- Ease of use (10%). Ultimately, I carefully assessed the setup, app usability, and customer support of both home security systems.
Vivint vs Frontpoint similarities
Even though Vivint and Frontpoint are two big rivals, they have more in common than you may think. That’s why I delved deeper into what they offer and discovered their biggest similarities:
- Smart home integration. If you’re like me, and you follow the latest trends, then you’ll definitely like that both systems offer smart home integration with popular devices like Alexa and Google Assistant. The Vivint Smart Home app lets you arm or disarm your security system, control your thermostat and smart lock, see and speak to your visitors, and even live stream your camera footage. Frontpoint also allows you to control your smart locks, thermostats, lights, and garage doors.
- Professional monitoring. Another similarity is that you can enjoy professional monitoring with both systems. You'll have 24/7 protection from experts.
- Mobile apps. Both systems enable you easily access settings, or camera footage and have control from anywhere.
- Wireless equipment. Another plus is that both systems use wireless equipment. So, they don’t require drilling or complex installation.
- Customization options. Ultimately, you can customize their packages and features and build the perfect home security system.
Vivint vs Frontpoint differences
The differences between Vivint and Frontpoint are what helped me determine the winner in this battle. So, let's find out what makes these two home systems distinctive:
- Type of installation. If you’re not very tech-savvy or you don’t want to spend time setting up equipment (like me), then Vivint and its professional installation come in handy. In comparison, Frontpoint is DIY-friendly, letting you install it on your own.
- Cost. Vivint leans into high-end smart home features, while Frontpoint focuses on affordable, flexible plans.
- Pricing and contracts. Another significant difference is that the contract requirements and pricing models of Vivint and Frontpoint differ. But, I’ll explain it in more detail below.
Vivint vs Frontpoint: pricing and plans
One of the biggest differences is in the pricing and plans of Vivint and Frontpoint. So, before you make the right choice, let me guide you through their monthly fees and what you’ll receive for the price:
| Pricing plan name: | Subscription cost: | Video monitoring: | Home automation: |
| Vivint Smart Security | $29.99/month | No | No |
| Vivint Smart Home | $39.99/month | No | Yes |
| Vivint Smart Home Video | $44.99/month | Yes | Yes |
| Frontpoint Video-Only | $0.50/day | Yes | No |
| Frontpoint Interactive Monitoring | $1.50/day | Yes | Yes |
| Frontpoint Ultimate Monitoring | $1.64/day | Yes | Yes |
As you can see, the pricing models of both Vivint and Frontpoint are pretty similar. They both have subscriptions you can purchase, with one significant difference – Vivint’s costs are monthly, while Frontpoint’s are daily.
When it comes to the equipment, you can pay upfront for both systems’ products. On one hand, Frontpoint’s equipment costs from $19.25 to $167. On the other hand, Vivint lets you purchase the equipment for $449.99 upfront or at least $113/month for four months.
When it comes to contracts, Frontpoint doesn’t require any, but only if you request such over the phone. In comparison, Vivint’s contracts typically range from 42 to 60 months.
One of the things that I liked the most is that Frontpoint offers video monitoring even with its lowest-cost subscription. However, both systems have home automation and mobile app access.
Based on this, I can say that despite the higher costs, Vivint is the winner. You may need to pay more, but you’ll receive high-end features and functionalities, which are especially suitable if you have a larger home that you want to professionally protect.
Vivint vs Frontpoint: equipment
One of the things I immediately liked was that Vivint and Frontpoint offer security systems with similar equipment. That said, you can expect indoor and outdoor cameras, sensors, smart home integrations, and unique devices. However, they have a different approach to design and some features vary.
In terms of cameras, Vivint and Frontpoint both have indoor, outdoor, and doorbell cameras. However, Vivint’s outdoor cameras offer standout features with advanced capabilities, like the Smart Sentry feature. Thus, it can scare away intruders. Still, I can say that both security systems have the necessary video monitoring and two-way talk functionalities.
What’s more, Frontpoint and Vivint also have the basic window, motion, and glass break sensors. Still, Frontpoint gets a point here, as it provides a simple sensor design, which requires a straightforward setup.
But what I would point out is the smart home automation, which goes beyond standard security. In other words, you’ll be able to get smart locks, lights, and thermostats from both Vivint and Frontpoint, allowing you to control and automate your home.
More precisely, Vivint’s Element Smart Thermostat and Frontpoint’s smart plug and thermostat provide you with a variety in terms of your budget and preference.
However, the greatest difference lies in the equipment’s origin and offerings. Vivint has in-house equipment, such as the Car Guard device, which secures your vehicles. On the other hand, Frontpoint resells Alarm.com equipment, making it more flexible with existing Alarm.com setups.
On top of this, I must highlight the smoke sensor of Frontpoint. It includes heat detection, which adds an additional safety layer.
However, Vivint emerges as a slightly better option when it comes to equipment, as it has in-house devices with more advanced features than those of Frontpoint.
Vivint vs Frontpoint: professional monitoring
Frontpoint and Vivint have different payment structures for their home security systems. More precisely, you can get Frontpoint’s 24/7 professional monitoring and cellular backup with any plan you choose, ranging from $0.50/day to $1.64/day.
I also liked that regardless of the subscription, you’ll get automated system checks and unique user codes with Frontpoint. If you plan to pay more, you can enjoy the Crash and Smash Protection features, which ensure you receive a notification if an intruder destroys the control panel. Here’s also the Geo-location Services that let you track linked cell phones.
Vivint’s approach is somewhat different. Its professional monitoring comes as an add-on to your monthly fee. That’s why its cost ranges from $29.99/month to $44.99/month. However, there are unique features like the advanced AI alerts, which enhance the accuracy of notifications.
Additionally, both Vivint and Frontpoint have a great response time, sending you an alert almost immediately in case the sensors detect something.
Overall, Frontpoint has shown to be slightly better in terms of professional monitoring, especially as it’s part of any of the plans. You don’t need to purchase any add-ons.
Vivint vs Frontpoint: customer service
As I’m discussing two of the best home security systems, it’s crucial to consider their customer service. Even more, if you’re like me and prioritize this.
Starting off with Frontpoint, you can contact them via their 24/7live chat, submit a ticket, email them, or call them at their phone numbers. The company has one number for customer support and another for requesting a custom offer.
You can call the customer support from 8 AM to 11 PM (Monday to Friday) and 10 AM to 7 PM on weekends. As for the pricing, you can contact them from 9 AM to 10 PM and 10 AM and 7 PM during weekdays and weekends, respectively.
According to user reviews, you can expect fast, helpful, and knowledgeable responses to any issues. Ultimately, Frontpoint has DIY installation, so you may occasionally need a hand with this.
Compared to it, you can contact Vivint via phone, live chat, and email. Also, they have a detailed blog section that has a solution to the most common queries. Customers claim that the support team immediately and effectively solved their issue, so you shouldn’t wait too long. Also, don’t forget that you’ll receive professional installation support.
The bottom line is that although both home security systems have the necessary support options, Vivint is a bit better due to the included professional installation support. Therefore, you can enjoy peace of mind.
Vivint vs Frontpoint: app
As soon as I heard about the native Vivint and Frontpoint mobile apps, I knew that I needed to check them out and evaluate their performance. This is particularly handy when you’re traveling or simply at work.
With this in mind, I can assure you that both Vivint and Frontpoint have powerful apps that let you manage and control your home security system, along with your smart home gadgets.
First things first, the Frontpoint app is user-friendly and lets you remotely arm and disarm the system. Plus, you can receive notifications in real-time, livestream footage, review video history, and control any connected smart devices.
According to the user rating, this app gets 4.3 stars on the Apple App Store and 3.7 stars on the Google Play Store. This aligns with the positive user feedback about the app's effectiveness and simplicity.
Similar to it, the Vivint Smart Home app also provides you with comprehensive control, from arming and disarming the system to adjusting your smart home gadgets, and even communicating with visitors via the doorbell camera.
This app also has excellent user reviews, praising its functionality and user-friendliness. What’s more, there’s even a high rating of 4.6 stars on the App Store and 3.5 stars on Google Play.
While determining the winner is tough in this category, I’d give Vivint a slight edge because of the more available features and options.
Vivint vs Frontpoint: final verdict
After hours of investigating and comparing Frontpoint vs Vivint, I can finally share my expert recommendation.
If you’re a DIY enthusiast and want to save a few bucks, I recommend going for Frontpoint. It has wireless equipment and professional monitoring included in all plans. Plus, its pricing without a contract and features like Crash and Smash Protection will only make your experience better and make up for the lack of professional installation in the plans.
On the other hand, Vivint is ideal if you want a premium and professionally installed smart home security system. With in-house equipment and AI-powered alerts, it lives up to its higher price.
Ultimately, Vivint is the clear winner in my Vivint vs Frontpoint comparison. It has superior features, professional installation, and advanced smart home functionalities, which makes it perfect for robust protection.
FAQ
Is Frontpoint or Vivint better for renters?
Frontpoint is better for renters. Although it has robust features, its DIY installation and wireless equipment make it perfect for renters who need to secure their smaller homes and properties. Plus, it’s much more affordable than its rival.
Which has better smart home integration: Frontpoint or Vivint?
Vivint has a slightly better smart home integration than Frontpoint. The main reason for this is that it integrates with slightly more features, such as thermostats, door locks, and even lets you communicate with visitors.
Does Vivint require professional installation?
Yes, Vivint requires and comes only with professional installation. Thus, you don’t need to worry about handling this process.
Can I use Frontpoint without a contract?
Yes, you can use Frontpoint without a contract. You just need to contact its customer support and ask them for the month-to-month paying terms.
