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RoboForm review 2025

Price: From $0.99/month
Free version: Yes
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4.7
#3 out of #19
Compatible with:

RoboForm, one of the oldest password managers dating back to the late 90s, offers robust security features, including strong encryption, a reliable password-filling service, and a secure vault for storing login details. It supports multi-platform syncing, dark web monitoring, and multi-factor authentication, making it a comprehensive tool for safeguarding your data across all devices​.

However, RoboForm could improve by adding new features such as more detailed breach monitoring and advanced options like USB token support, which some competitors offer. Despite these areas for improvement, RoboForm's form-filling capabilities are among the best in the market, making it a strong contender in the password management space.

Is the RoboForm password manager safe? In this detailed review, I will explore its security measures, pricing, ease of use, and overall effectiveness to help you decide​.

Recent update
In November 2024, I reassessed RoboForm to ensure this review reflects the most current state of the service. I updated the details on its features, pricing, and security, and I reevaluated its use-cases to make sure everything's up to date.
kamile-bagdonaite Ieva Jociūtė author sarunas karbauskas Author's picture
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RoboForm review – key takeaways

RoboForm is a password manager that originated in the United States and has evolved to meet the demands of digital security. It offers a comprehensive suite of features for secure password storage and management. Known for its robust encryption and intuitive interface, RoboForm is a reliable choice for users seeking strong security and ease of use.

Here is a quick overview of the RoboForm password manager:

  • Security. RoboForm employs AES-256-bit encryption with PBKDF2 SHA-256 to protect your data. Its zero-knowledge architecture ensures that only you can decrypt your information, keeping it private even from RoboForm. Multi-factor authentication and breach alerts further enhance security by notifying you if any of your passwords have been compromised.
  • Ease of use. Installing and setting up RoboForm is straightforward, with a quick installation process and simple account creation. The user-friendly interface makes it easy to access saved passwords, secure notes, and form templates. Despite minor hiccups in autofill accuracy and credential saving, RoboForm generally provides a smooth user experience.
  • Features. RoboForm offers essential features like a password generator, autofill, and cloud-based syncing across devices. Its advanced capabilities include secure sharing, dark web monitoring, and support for multiple platforms, making it versatile and efficient.
  • Plans and pricing. Roboform Free, Premium, Family, and Business plans. The Free Plan offers a basic introduction to the service with fundamental password management features. The Premium Plan, priced at 0.99/month, includes additional advanced features like secure sharing and priority 24/7 support. The Family Plan is available for families at $1.59/month and covers up to five users, making it an economical option.

Who we recommend RoboForm for

I recommend RoboForm for individuals and small businesses looking for a reliable password management solution without breaking the bank. Its strong encryption and intuitive autofill feature make it a solid choice for users who prioritize security and convenience. Additionally, RoboForm’s affordability, especially with its family plan, appeals to those who want to secure multiple accounts under one subscription.

However, I found it has a somewhat outdated interface and limited customer support options, which might not fit well to those who prefer more modern designs or need immediate assistance. Overall, if you’re seeking an effective and budget-friendly password manager with essential features, RoboForm could be an excellent fit for you.

RoboForm plans and pricing

RoboForm offers four main pricing plans to accommodate different user needs: Free, Premium, Family, and Business.

The Free plan includes essential features like unlimited passwords on a single device and multi-factor authentication. The Premium plan offers additional benefits such as secure sharing, cloud backup, and priority support, catering to individual users who need more advanced features. The Family plan is designed for households, providing coverage for up to five users with all the Premium plan features.

But what sets these plans apart in detail? Let’s explore below:

Free accountRoboForm Premium planRoboForm Family plan Business
PriceFree$0.99/month$1.59/monthFrom $3.33/month per user
Number of people allowed to use it1151-1000+
Unlimited devices
❌ No✅ Yes✅ Yes✅ Yes
Two-factor authentication✅ Yes✅ Yes✅ Yes✅ Yes
Monitor for compromised passwords✅ Yes✅ Yes✅ Yes✅ Yes
Cloud backup✅ Yes✅ Yes✅ Yes✅ Yes
Web access❌ No✅ Yes✅ Yes✅ Yes
Local only mode❌ No✅ Yes✅ Yes✅ Yes
Emergency Access❌ Only receive✅ Grant and receive✅ Grant and receive✅ Grant and receive
Securely Share or Send individual items❌ Only send✅ Share and send✅ Share and send✅ Share and send
Secure Shared Folders❌ No✅ Two Shared Folders✅ Two Shared Folders for each account✅ Shared Folders for each account

RoboForm Free

RoboForm has a pretty great free version that is as useful as some other paid password managers. This tier comes with all of RoboForm’s best features, including unlimited logins, two-factor authentication, form filling, password audit, and a password generator.

To sign up, all you have to do is enter a few basic details for an online account, download the desktop app, and you’re done. It’s not just a free trial, either. You can use RoboForm’s free version for as long as you like without having to pay a penny.

RoboForm Premium

If the free version is not enough, then RoboForm offers a Premium package.

This provides features such as syncing to ensure that all of your devices have the most up-to-date information or credentials. Premium subscribers also gain access to all devices, local-only mode, accessing services via the web, and priority 24/7 email, live chat, and phone support.

This license is intended for one person and their devices. If it's your family that needs the protection of RoboForm, then there is a different subscription for you.

Roboform Family plan

The RoboForm Family plan provides the same features as the Premium plan, but with more licenses to go around. On Family, up to five users can use a single subscription.

You can subscribe to both Premium and Family plans for a duration of 1, 3, or 5 years.

RoboForm for business

For the companies that need a more business-orientated solution, the password management service has a Business plan available as well.

The list of perks includes:

  • Centralized employee onboarding
  • Centralized policy deployment
  • Secure group sharing
  • Role-based access permissions
  • Unlimited number of admins
  • Additional two-factor authentication
  • Active directory integration
  • Password audit for users and groups
  • Advanced reporting
  • Dedicated tech support

Subscriptions and refund policy

RoboForm subscriptions are billed annually, with payments processed through major credit cards and PayPal. Users can manage their subscription settings, including canceling auto-renewal, through RoboForm Online Account portal.

RoboForm offers a 30-day money-back guarantee for new subscriptions. To request a refund within this period, users must contact RoboForm support via email or the support ticket system. Refunds are processed using the original payment method. After 30 days, refunds are generally not provided unless there are special circumstances, such as billing errors or technical issues that prevented the service from being used as intended.

RoboForm provides a 30-day free trial period for new users to test the Premium features before committing to a subscription. This allows users to experience the full functionality without immediate payment.

Is RoboForm safe?

Yes, RoboForm is a safe password manager in 2025. It uses advanced AES-256 encryption and PBKDF2 SHA-256 protocols to protect user data. With its zero-knowledge architecture, RoboForm ensures that all encryption and decryption happen locally, meaning only you can access your passwords. This rigorous security framework keeps your data private, even from RoboForm itself

RoboForm also includes multi-factor authentication and breach alerts, enhancing your account security by notifying you if any of your passwords have been compromised. The multi-factor authentication can be set up via email, SMS, or a TOTP-based app like Google Authenticator.

In May 2023, RoboForm underwent an independent audit by Secfault Security, confirming its security measures' effectiveness across all platforms. With robust encryption and proactive security features, RoboForm stands out as a reliable choice for password management.

Expert comment
Security advocate and senior tech writer

RoboForm security features

RoboForm offers a wide range of security features, including multi-factor authentication, breach alerts, secure sharing, a TOTP authenticator, emergency access, secure application logins, and a password generator. These features ensure comprehensive protection, flexibility, and convenience for users. Together, they create a secure and user-friendly environment for managing passwords and sensitive information.

RoboForm featureWhat does it do
Security Centre
Helps to identify weak, reused, or compromised passwords and provides suggestions for replacing them with strong, unique alternatives
Two-factor authenticationAdds an extra layer of security by requiring a second form of verification, such as a one-time password via email, SMS, or a TOTP-based app, in addition to your master password
Unlimited LoginsAllows you to store and manage unlimited passwords and login credentials across your devices
Fill Web FormsAutomatically fills out online forms with your saved information, such as addresses, credit card details, and other personal data, streamlining the process and saving time
Securely Send Logins
Logins sharing is encrypted, which allows you to share login credentials safely
Receive emergency access
Allows trusted contacts to access your account in case of an emergency
Application Logins
Securely stores and autofills login credentials for desktop applications
Password Generator
Creates strong, unique passwords to enhance the security of your accounts
PasskeysEnables passwordless authentication using cryptographic keys, providing a secure and convenient way to log in without traditional passwords
Manage BookmarksAllows you to store, organize, and access your web bookmark
TOTP AuthenticatorGenerates time-based one-time passwords (TOTPs) for enhanced security during two-factor authentication

Down below I’ll explore each feature in detail, discussing its purpose, functionality, and how it enhances your password management experience.

Security Centre

RoboForm’s Security Center tracks the strength of passwords currently in use. It also notes whether duplicated and reused passwords are on file.

RoboForm Security Center
RoboForm Security Center

The center indicates whether a password is weak, medium, or strong. However, while it happily recommends using the Generator, I noticed there is no visible/clear guidance on what makes a password vulnerable.There is extra information provided on the company website but not in the program itself.

Extra advice about using capital letters, symbols, and numbers in passwords may prove useful for a fresh-faced user just starting to understand the importance of their account security.

On the other hand, the Security Center will tell you whether any of your passwords have been leaked onto the Dark Web. Simply go to the Compromised tab, and you'll be able to easily change all the passwords that are currently unsafe (with the help of RoboForm's password generator). You might not see the tab if none of your information is leaked. As of today, the feature is available for Windows and Mac users.

Two-factor authentication

Two-factor authentication is a feature that adds an extra layer of security and makes it more difficult for a threat actor to access your account. So, to log in, you'll have to use a one-time password or other authentication methods so that the service knows it's really you. RoboForm supports this feature with all of its plans.

2fa-roboform
RoboForm Security interface

These handy one-time passwords can be sent via email or SMS. Depending on your phone type, you can also set face and fingerprint recognition. In addition to this, RoboForm supports all the main authentication apps, including Google Authenticator, Authy, and Microsoft Authenticator. However, keep in mind that RoboForm doesn't work with Yubikey.

Unlimited Logins

RoboForm offers the ability to store an unlimited number of passwords on its system. Whether you enjoy binge-watching shows on Amazon or Netflix, or you prefer a bit of retail therapy, your account password can be stored easily with just one click.

Unlimited RoboForm logins
Unlimited RoboForm logins

Just enter your details into the login fields, and then click Save when the option appears. From then on, the programme will provide those details when you visit that site.

Password and login credentials can also be entered manually on the RoboForm mobile apps. More on them a bit further down.

Fill web forms

This provides a similar function to a password filler but for forms instead, which can save you a lot of time.

RoboForm offers a range of templates, including personal information such as name, email, phone number, and passport details, as well as a form for your car’s information.

Form filling RoboForm
Form filling with RoboForm

You can also do this for credit card details as well. Just head to the RoboForm web app, choose your template, fill it out, and then select the info on the required website.

Securely send logins

These days, sharing details like a Netflix password has become more common. Therefore, RoboForm seeks to accommodate this need by allowing you to share credentials with others.

There is, however, a catch. The recipient in question must also have a RoboForm account to access the credentials. This is a free process, but if your colleagues, friends, or family aren’t using RoboForm, you can’t share your logins this way.

Sharing a password using RoboForm
Sharing a password using RoboForm

On a brighter side, it is quite easy to import your existing passwords to your RoboForm account from other password managers.

Receive emergency access

Free account holders are able to be granted emergency access to another person’s account. If a Premium account holder deems it necessary, then their chosen person effectively has the same rights as the original user.

RoboForm Emergency Access interface
RoboForm Emergency Access interface

This may come in handy for those that want to hand off their digital legacy after they leave a job or they just need an extra pair of trusted hands.

Password Generator and Passkeys

Password Generator is a really useful feature that generates strong passwords, which can consist of numbers, capital letters, and symbols. You can specify the length of the password, you can also choose to exclude similar characters. Because of this feature, you never have to create a hard-to-guess password yourself.

RoboForms Password Generator
RoboForm Password Generator

Additionally, RoboForm's Password Generator allows you to produce extremely long passwords — up to 512 characters — and generate passphrases with up to 8 words.

RoboForm Passphrase generator
RoboForm Passphrase generator

RoboForm has the the option to store passkeys (passwordless authentication) in their apps. With RoboForm, you can use the passkeys on any device you have the app installed. To save newly generated passkeys in the RoboForm app, ensure that the Auto-save option is enabled. The passkey storage option is currently available on mobile, desktop apps, and browser extensions.

Manage Bookmarks

This feature lets you save your favorite websites, but since most browsers already include a bookmarking function, you might not find it useful or necessary.

It’s also less user-friendly than expected, requiring more steps compared to Google Chrome’s straightforward bookmark system. You can simply add a bookmark by clicking Save Forms for the current page.

RoboForm Bookmarks manager
RoboForm Bookmarks manager

This is as opposed to the much more straightforward-sounding Create new Bookmark. Ultimately, this small inconvenience might make the feature less appealing, and using your browser’s built-in bookmarks may be a better choice.

TOTP authenticator

RoboForm offers a feature that's truly unique among password managers – you can use your RoboForm account for TOTP (time-based one-time password) two-factor authentication. In other words, you won't need additional apps like Google Authenticator. This will allow you to log into your various accounts quicker, as RoboForm will simply autofill the needed field for you.

authenticator-RoboForm
TOTP RoboForm authenticator

The feature is available for iOS, Android, Windows, and macOS users on the following browsers: Chrome, Firefox, Edge, Opera, Safari, and Brave.

RoboForm setup, compatibility, and ease of use

I tested RoboForm on a range of devices like an iPhone running iOS 14, a Samsung Galaxy on Android 11, and a Lenovo ThinkPad with Windows 11, the tool proved to be versatile across different platforms. RoboForm is compatible with major operating systems such as Windows, macOS, Linux, Android, and iOS. I think that the browser extension, available for Chrome, Firefox, Opera, Microsoft Edge, and Safari, enhances its accessibility, making it easy to integrate into almost any setup.

However, from my experience, it’s clear that the developers prioritize the web application for Windows and Mac users. This version gets frequent updates and tends to run more smoothly than the desktop version, which can feel somewhat neglected. If you prefer using the latest and greatest features without hassles, sticking to the web app is a good call. The desktop app, while functional, doesn't seem to get the same love and attention, so it might lag behind in terms of user experience.

RoboForm setup

When installing the desktop RoboForm application, I noticed something unusual: it seemed the process steers users away from accessing the desktop application directly.

Here's how it went down:

  1. I’ve signed up and purchased the subscription. If you're considering upgrading to a premium plan, don't forget to check our RoboForm discount codes to get the best deal
  2. I downloaded the installer from their website and opened it
  3. After the installation was finished, an interesting thing occurred: instead of launching the native application, a pop-up window appeared requesting that I add the extension directly to my default browser (Chrome) RoboForm extension addition
  4. After clicking Add Extension, I was redirected to the Chrome extension store, where all I needed to do was click Add to Chrome to complete the installation Extension RoboForm Chrome
  5. After that, the browser opened a new tab prompting me to log in or create an account RoboForm login interface
  6. After logging in, I was all set

That said, if you (like me) are determined to use the desktop application, which RoboForm seems to subtly discourage, here are the steps you need to take:

  1. After downloading and running the installer, I had to dig a bit – right-clicking on the downloaded installer and selecting Open file location took me to where I could finally access the application through RoboForm Editor RoboForm directory editor
  2. Opening the “RoboForm Editor” directly from the file location allowed me to skip the web version and jump straight into logging in and using the app on my desktop Roboform desktop application interface

The whole process showed me that RoboForm really gears users towards using their browser extension, which works great for quick access. But if you want all the features at your fingertips, getting into the desktop app is worth the extra steps.

RoboForm is available:

Browser extension managers
The RoboForm web browser and extension experience are intuitive and user-friendly, with a slick interface for managing credentials, though finding some options can be tricky, and creating new identities requires navigating through the website
Desktop app
The RoboForm desktop app is straightforward, resembling Windows file explorer, with most options easily accessible, though minor issues like adjusting to form-filling under the "Identities" tab can affect the user experience
Mobile app
In my opinion, the RoboForm mobile app is user-friendly and better than the desktop version

RoboForm web manager

For me, the RoboForm website experience is the best one that you'll get from this password manager. The sleek but simple-looking interface allows you to manage your credentials without a hassle. On the other hand, it might be a bit difficult to find certain options.

Roboform browser extensions

For me, the RoboForm website experience is the best one that you'll get from this password manager. The slick but simple-looking interface allows you to manage your credentials without much problem. On the other hand, it might be a bit difficult to find certain options.

extension-roboform
RoboForm website extension manager interface

It was easy to see and edit existing passwords and identities. However, keep in mind that if you want to create a new identity, you need to click on an existing one first.

Identities can only be created through the website, the extension just redirects you to the website when you click on Create new identity. It is also available after pressing the + button when the All tab is selected.

RoboForm browser extension

The browser extension is a handy tool for quick access to your passwords. It fits neatly into your browser and offers fast autofill capabilities for your logins, which is a major time-saver. The extension also handles TOTP authentication codes, which you can view alongside using the mobile app or the web version.

extension-2-roboform

Working together with each other, the RoboForm website and web extension is great. Just don't forget that you must have the extension installed if you want to access the web extension manager.

RoboForm desktop app

Once I set it up, the RoboForm desktop app's interface looked similar to Windows File Explorer. It's nothing flashy, but it is fairly straightforward to use.

Most of the major options are placed in plain view, and it won’t take longer than a couple of minutes to figure out the major features.

However, there are a few small issues that affected my experience.

I didn't like that options are presented on the left-hand side. Logins are presented as the top option. By clicking it, you can see all of your saved passwords. From here you can either single tap the passwords displayed on the left-hand side, or double-tap them on a second interface at the center of the screen. From there, you can edit or copy and paste the info.

windows-app-roboform

It may look insignificant, but that’s probably a plus when you’re trying to get things done. It’s quite easy to see what’s going on and make adjustments.

Filling in forms was nice and simple; although, it took me a second to adjust. The form filling option is actually listed under a tab called Identities.

You can also access the Security Center and add contacts and Safenotes to the menu. It is useful for storing things like a locker or lock box combination.

The setup shows the strength of your chosen passwords, but the only advice it gives is to use the password generator for stronger passwords.

RoboForm mobile app

The RoboForm mobile app’s interface on both Apple and Android is arguably even better than the desktop version.

It’s easy to set up, and it lets you get on with filling out your identity information straight away. On certain documents like the credit card sheet, there is even an option to scan details in.

Roboform mobile app

The RoboForm mobile app interface on both Apple and Android is arguably even better than the desktop version.

It’s easy to set up and lets you get on with filling out your identity information straight away. On certain documents like the credit card sheet, there is even the option to scan details in.

mobile-phone-1-roboform
Mobile phone interface RoboForm

The app is clean and tidy, making the experience of getting around pleasant. Some may have an issue with the level of security offered to protect the information. Upon initial setup, the user must enter a four-digit code. If a device has the capability, there is also an option to use a fingerprint or face unlock.

Given that the primary function of RoboForm is to keep the most personal details secure, it’s concerning that the default protection is only a four- digit code (you are presented with the PIN setup screen right after logging in with your account).

There is a skip button, which allows you to add biometrics later on, but most users will use whatever option is presented to them first. The only additional option is available in the settings, and it allows you to use the master password to log into the app.

mobile-phone-2-roboform
Mobile phone interface RoboForm

Equally disappointing is the password login system. During my testing, Roboform struggled to work with other handset apps.

When I tapped Show all passwords, a No files found message appeared. My attempts with Twitter proved to be more fruitful though.

I also encountered issues with the RoboForm Apple app. While auto-filling worked on iOS, the app did not save credentials. Logging into apps and sites with a password already on file was a hit or miss. When it worked, it did so smoothly. But when I tried to get RoboForm to capture a fresh password, it was having none of it. Despite typing in email and code character by character, the software didn’t even notice.

RoboForm customer support

OptionAvailability
24/7 live chat✅ Yes
Email support✅ Yes
Knowledge base✅ Yes
How-to guides✅ Yes
Phone support✅ Yes

Your customer support options will depend on your subscription. If you're a free user, you can contact them via their ticket support system. I tried this system and got an answer in a couple of days. Plus, you can find answers to most of your questions in the RoboForm manual.

Premium users with RoboForm Premium subscription also get live chat and phone support. The package includes 24/7 support, 365 days a year. They also get priority online support and chat support from 9 AM to 5 PM EST Monday to Friday.

You can also access phone support. Customers can place a callback request on the customer support web form. From there, a callback time can be scheduled with you.

RoboForm support

RoboForm video review

Instead of reading, you can also check out our RoboForm review on YouTube. You'll find out all things RoboForm related, including features, security, ease of use, and even differences between the free and premium versions.

Is RoboForm good?

RoboForm has held strong in the password management arena since the late 90s, and it continues to impress with features that make it both secure and practical for everyday use. With robust encryption, a reliable autofill function, and seamless multi-platform syncing, it meets the needs of both personal and professional users.

After testing its key features, I can confidently recommend RoboForm for anyone looking for a straightforward, reliable way to secure and manage passwords across devices. Its longevity and steady upgrades speak to its reliability, making it one of the more dependable options on the market today.

How I tested the RoboForm password manager

With the Cybernews team’s help, I tested RoboForm's password manager to understand its pros and cons for each plan and device so you can decide if you want to go with it. The testing procedure went as it always goes for password managers. Initially, the free version of RoboForm was installed on both desktop and mobile devices to assess the core features such as password generator, storage, synchronization, and the installation process. The testing continued with an evaluation of the browser extensions, followed by an upgrade to the Premium plan to test advanced features such as emergency access, web access, and Secure Shared Folders.


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FAQs

Comments

Bill Carey
prefix 3 years ago
I have a number of passwords that indicate "compromised." I'm not sure if RoboForm was compromised which would concern me. My problem is with using their password generator/auto fill. It producers an extremely difficult password which is great for security I guess but 'horrendous' for the user to remember or even to write down. I asked if I could put in my own password and maybe just make it a little stronger and they said sure, yet when I try to it will not take so that the password no longer says compromised. So it sounds like it's their auto generated password or nothing.
JMat
prefix 3 years ago
RoboForm may not work on a company computer. I made the mistake of purchasing it and bypassing the free month since my husband highly recommended. I tried to set it up and kept having issues and then figured it out it might be my company's settings. I then had to submit it for review by my IT department. They reviewed it and said it was not safe, so I couldn't use. Unfortunately it's now past 30 days and I cannot get a refund, even though I've not been able to even try it. Don't purchase before you try. Lesson learned.
CyberNews Team
prefix 3 years ago
Hello! I'm sorry to hear that RoboForm didn't work for you as planned - however, it is a completely safe program, so you shouldn't worry about keeping it for personal use.
Tim A
prefix 3 years ago
I am a RoboForm user and have been for a long time - it has been a highly useful password/identity manager, and it is continuously evolving. I'd like to point out that RoboForm does offer dark web monitoring on the Windows version. It bases the monitoring on the data found at "Have I Been Pwned" (HIBP), a service that collects passwords exposed in data breaches.
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