HideMy.name VPN review
HideMy.name is a VPN provider based in Belize, Central America. You might not have heard of it, as it is pretty unknown and not so prominent in the VPN market.
Despite that, like many unknown VPN providers, it still offers a functional service and has the features of a decent VPN.
Keep on reading to find out about HideMy.name VPN unblocking abilities, features, pricing, and more.
|🌎Country:||Belize (Central America)|
|🖥️Servers:||110 servers in 47 countries|
HideMy.name pros & cons
- 5 simultaneous connections
- Fair price
- 30-day money-back guarantee
- Lots of freedom for the tech savvy
- Live chat support
- Outdated help center
- Poor customer support
- Clumsy user interface
- Lack of features
- No browser extensions
- Doesn’t work with Netflix
- Insecure IKEv2 protocol
Is HideMy.name good for streaming?
|Streaming platform||Does it work?|
Right off the bat - HideMy.name VPN should not be your top choice if you want a VPN for streaming.
The only streaming platform that HideMy.name managed to unblock was Youtube. This is not something to boast about, though, because most VPNs these days are capable of unblocking it.
HideMy.name failed to unblock every other streaming service we threw at it. Neither Netflix, nor BBC iPlayer, nor DAZN were working while connected to HideMy.name. It is certainly not the best VPN for accessing location-specific streaming content.
On top of that, HideMy.name doesn’t offer anything similar to the SmartDNS feature. Because of that, if you want to watch content on a device that doesn’t support VPN connection, you’ll have to set it up on your router. And that can be a bit of a hassle.
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Speed and performance
|Baseline:||3ms ping, 92.22mbps download, 94.56mbps upload|
|Location||Download (Mbps)||Upload (Mbps)|
Truth be told, we experienced a pretty significant drop in download/upload speed when connected to HideMy.name VPN. We didn’t notice any major slowdowns only when browsing.
Even though the internet speed really depends on a number of factors, such as location and baseline speed, it is very unlikely that you’ll get better results than we did.
HideMy.name operates virtually only with the OpenVPN protocol, which is not exactly known for its lightning fast speeds. To add to that, speed was very dependent on the server and pretty inconsistent at that.
Besides the OpenVPN protocol, there is also an option to set up the IKEv2 protocol. However, the certificate itself doesn’t get downloaded automatically and requires manual configuration. This in turn is possible only if you have specific technical knowledge and time.
We recommend checking our fastest VPN list.
In terms of security, HideMy.name VPN is a bag of mixed colours.
On the one hand, security with the OpenVPN protocol is good by default. It uses the AES-256 encryption with an option to downgrade.
On the other hand, HideMy.name’s IKEv2 protocol is insecure, as its encryption is just the RSA + SHA256, which is good for signing documents, not for encrypting your traffic. We don’t recommend using the HideMy.name’s IKEv2 protocol in any situation.
Another quite strange security feature is the login process. To login into your account, you need to enter your account ID, and not your email address, which is often the case with other providers. This might seem like a good idea and a pretty nice try at allowing anonymous access to the VPN service.
However, when creating an account in the first place, HideMy.name does ask for your email address. This is simply counterintuitive to the whole account ID situation and the sought-after anonymity has no chance of survival.
While HideMy.name VPN is a perfectly functional service, it stays just that. Any additional features are pretty much non-existent. There is no SmartDNS, ad blocker, dark web monitoring, nor anything resembling obfuscated or P2P servers.
HideMy.name is a very bare and naked VPN. However, amid the lack of additional features, there is a very basic version of split tunneling. In fact, it is so basic that users that are not that tech savvy probably won’t be able to use it.
But for those who know their way around tinkering with technologies and settings, HideMy.name’s lack of features presents a pretty unique opportunity to customize the VPN any way they like.
You can set up your preferred DNS, connect the app to a proxy, and view and monitor the routing of traffic through a web panel. In addition to that, as P2P connections are blocked, setting those up requires connecting to a local web panel. Unfortunately, the panel is in Russian, so unless you speak the language, P2P action is not for you.
The pricing of HideMy.name is nothing spectacular nor ground breaking. The costs are similar to those of other providers - $8/month for a monthly plan, $5/month for the 6 months subscription, and $4/month for a whole year.
Though, considering the questionable user interface, lack of features, and not extremely reputable security, the price might even seem like a bit too much.
However, the VPN allows up to 5 simultaneous connections, and while this is nothing out of the ordinary, it redeems the pricing a little bit.
On top of that, there is a 30-day money-back guarantee if you end up not liking the service. You’ll be able to get your $8 back.
The nice thing about HideMy.name applications is that you can use the VPN with every major operating system. That is, apps for Windows, Android, iOS, macOS, and Linux are available.
The less nice thing about the apps is that only the Android one looks somewhat pleasing to the eye. Additionally, HideMy.name’s Android app has a nicer and more accessible implementation of split tunneling, which is always a plus.
Unfortunately, the apps of all the operating systems have very basic interfaces with no embellishments nor design that would make them pleasing to look at. But beauty is not everything, and the one good thing about HideMy.name VPN is that its Windows app is very functional. Every button does everything you would expect it to do, and every function is exactly where it should be.
The customer support for HideMy.name VPN is, so to say, not that great. You can reach them via email and live chat. The latter works if an agent is available at your time of need.
In addition to that, there is also a Help Center with various articles and guides on how to do and/or fix one or another issue. This sounds pretty great, but there is a twist. Some of the screenshots in the help guides are in Russian. Some help guides also use outdated and all too lengthy methods, or just plainly state that the problem is too complicated for a how-to guide and suggest you to contact the support instead.
When we contacted the support via the live chat, we got the answer pretty quickly. However, the support agent was somewhat rude, and instead of helping with the problem, asked to just contact them via email. It might be that the agent was having a bad day, but that is no excuse to treat customers like this.
In conclusion, it is safe to say that although functional as a VPN at the most basic level, HideMy.name VPN is certainly not the best.
If HideMy.name wants to earn more recognition and rise in popularity on the VPN market, there is a lot of work to be done. The failure to unblock streaming services, inconsistent and much too slow speeds, an alarming lack of features, and the difficulties of using it are just some of the things that need to be improved.
The pricing and the customer support are disappointing, to say the least, and the design doesn’t add to the charm either.