Panera Bread network systems reportedly down since Saturday


The popular fast-casual North American restaurant chain Panera Bread is experiencing a network outage that has been reportedly going on since Saturday.

The company simply says “We’re working in it,” without any other explanation as to what might have accused the outage.

The bakery and cafe, often frequented by students and remote workers alike, has roughly 2000 locations across the US and Canada.

From its headquarters in Missouri, Panera also operates as Saint Louis Bread Company in the Greater St. Louis area of the state, with an additional 100 locations.

Panera posted a “We're working on it” notice on its website. The Panera browser tab shows the website is ‘‘under maintenance.’

“We are working diligently to be back up and running in our digital channels,” the notice states.

“In the meantime, ovens are warm, bread is baked and our team is ready to serve you in our bakery cafes! Please visit any of our locations to enjoy your faves. See you in our cafe,” it said.

Panera outage website
Panera.com. Image by Cybernews.

The company's X account is still working, and Silicon Valley Daily, the first to report the outage, said a Panera rep posted on X, although the posting seems to have been deleted since, with no other mention of the outage. Panera's Instagram account appears to be down.

It's been reported that in-store systems have been knocked offline throughout the US, although workers have been trying to process walk-in customers, even without POS systems.

Panera’s Facebook is working, and on Sunday the company did address one users customer's question about the outage on its page.

“App has been unavailable for 2 days! What’s the reason? said Facebook user Linda Greska Dietz from Illinois.

“Hi there - Thanks for reaching out We are very sorry for any inconvenience and appreciate your patience as our teams are working hard to resolve a temporary outage ASAP. If you're able, please go ahead with placing an order at the bakery-cafe register with an associate directly in the meantime,” Panera responded.

“Our team is still working on getting the systems online. Please look for resolution once this is fixed and follow up with us later in the week.” Thanks, it said.

Panera outage Facebook

Cybernews has reached out to the retail eatery and is awaiting response at the time of this report, and will update the story when ,more information comes in.

At this time, no cybercriminal groups have publicly claimed to have carried out a cyberattack on Panera.


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