ProtonMail shared activist's IP with law enforcement, claims had no other choice

Email service provider ProtonMail, praised for anonymity, shared a climate activist's IP details with law enforcement, which led to his arrest by the French police. The company's founder and CEO Andy Yen claims they had no choice but to comply with a "legally binding order from the Swiss Federal Department of Justice."

ProtonMail, founded in 2013, hosts its servers in Switzerland and claims that user data is safe under strict Swiss privacy laws. With that in mind, many journalists, activists, dissidents, and others use ProtonMail to protect their communications.

No wonder that Swiss-based company's cooperation with law enforcement caused public outrage.

In August, it was reported that ProtonMail cooperated with Swiss law enforcement.  According to the police report, the French authorities were able to obtain the activist's IP address. ProtonMail claims it does not give data to foreign governments. French police sent the request via Europol to the Swiss law enforcement, which issued a legally binding order.

The law enforcement inquired about the climate action movement, which has been mostly protesting against gentrification. According to TechCrunch, police wanted details on a person who created the ProtonMail account, which the group used to communicate. Activists attracted media attention when they occupied the premises owned by Le Petit Cambodge - a restaurant targeted by terrorists on 13th November 2015.

"In this case, Proton received a legally binding order from Swiss authorities which we are obligated to comply with. There was no possibility to appeal this particular request", Andy Yen claimed in a blog post. "Under Swiss law, Proton can be forced to collect information on accounts belonging to users under Swiss criminal investigation. This is obviously not done by default, but only if Proton gets a legal order for a specific account."

In a lengthy post, Andy Yen stressed that there was no legal possibility to resist or fight this particular request and that he and his company sides with activists but will not do so by breaking any laws.

"We need to help the youth activists, but ProtonMail cannot do that by breaking the law and ignoring court orders. We are on your side, and our shared fight is with the authorities and the unjust laws we have been campaigning against for years. The prosecution in this particular case was very aggressive. Unfortunately, this is a pattern we have increasingly seen in recent years around the world (for example, in France, where terror laws are inappropriately used.) We will continue to campaign against such laws and abuses, and we will continue to challenge unjustified government requests whenever possible," he wrote.

In the blog post, there’s even a section called ‘There are worse laws than Swiss law’, detailing that the Swiss legal system provides a number of checks and balances.

“Even in this case, approval from three authorities in two countries was required, and that’s a fairly high bar which prevents most (but obviously not all) abuse of the system. Under Swiss law, it is also obligatory for the suspect to be notified that their data was requested, which is not the case in most countries. Finally, Switzerland generally will not assist prosecutions from countries without fair justice systems,” the blog post reads.

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gabriela anaya
prefix 2 years ago
My email also got stolen and hacked and messed up just this past three months starting june 2021.
freegame player
prefix 2 years ago
I had unwanted visitors too.

Somebody forced to open my protonmail app stored in a secure folder (by triggering to open the form with fingerprint access) during running up my mobile phone, then they deactivated the security feature in PM settings and read all my unimportant emails from epicgames and steam. They deleted a few of them and marked the last as read.

Have a nice day
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