Jetpac eSIM Review

The Singapore-based company Jetpac is gaining popularity among frequent travelers. That’s understandable because our tests showcased Jetpac's unique function: free airport lounge access (SmartDelay) when your flight is delayed for 60 minutes or more. It's no wonder that Jetpac has received awards like the 2023 Travel Product of the Year from the Asia Telecom Awards and Best Global Roaming Services from the Tripzilla Excellence Awards.

Leveraging its strong partnerships with local telephone companies, Jetpac also offers travelers enhanced connectivity, competitive rates, and superior speeds across its coverage area. This unique approach sets Jetpac apart in the eSIM market.

Now, let's dive into this Jetpac eSIM review and look at Jetpac eSIM plans, prices, regional availability, user-friendliness, and functionality.

How Does Jetpac work?

Jetpac eSIMs function like digital versions of physical SIM cards, allowing travelers to connect to local carrier networks without the hassle of switching SIM cards. This innovative solution lets users keep their current phone numbers and easily renew data plans, making it incredibly convenient for those on the move.

To get started, you must purchase a Jetpac eSIM plan, install the Jetpac app, and activate the plan either before or after arriving at your destination.

Users can choose from global, regional, and local plans depending on their travel needs. Global plans are perfect for frequent travelers visiting multiple countries, while regional plans cover specific areas, and local plans provide the best coverage within a single country.

eSIMs, being entirely digital, eliminate the risk of losing a physical SIM card and allow for remote activation without needing a local carrier, saving valuable time and effort.

Most eSIMs are primarily designed for internet connection plans, making them less ideal for phone calls than regular SIM cards. This makes Jetpac eSIMs an excellent choice for anyone who prioritizes seamless internet access while traveling. Jetpac also offers unique travel perks, such as free airport lounge access through the SmartDelay feature when flights are delayed by 60 minutes or more.

Jetpac's partnerships with local telco providers in various countries ensure that users benefit from optimized network performance, better rates, and enhanced connectivity. This localized approach translates to a more reliable and cost-effective travel experience for Jetpac users.

What types of plans does Jetpac offer?

Jetpac offers internet access in over 150 countries, including cities and regions. Global data plans include 1, 3, 5, 10, 15, 20, 30, and 40GB options.

Prices range from $1 for a Global plan with 1GB (4 days) to $0.60 for a 0.5GB plan (1 day) in the USA. Most data plans are valid for 30 days, except for the 0.5, 1, and 3GB plans.

Here's an example. Internet access in the US costs $13 for a 30-day plan with a 10GB data plan. A second example would be Europe, where you can get 10GB for 30 days for $18.

Also, Jetpac data packs are valid for one year after purchase, making it easier for travelers to plan their trips.

In addition to data plans, Jetpac's global partnerships provide users with heavily discounted access to airport lounges and fast-track immigration services in many locations.

Pro tip: Keep the eSIM installed but turned off until you land in your destination country!

Global Data Plan

Jetpac's broad coverage spans over 150 countries, making it ideal for world tours or multi-country trips. With reliable connectivity in popular global destinations, travelers can stay connected effortlessly. Jetpac is perfect for frequent flyers because it ensures seamless internet access wherever your adventures take you.

Regional Data Plans

Jetpac also offers regional plans for Europe, Southeast Asia, Asia-Pacific, and North America. Uninterrupted internet access within these regions is crucial because it allows travelers to stay connected, access essential information, and navigate new environments without disruptions.

For example, here is the regional Europe plan.

Local Data Plans

Single-country plans are available for specific countries: the United Kingdom, United States, Mexico, Turkey, Thailand, Australia, New Zealand, Japan, Morocco, Saudi Arabia, and the UAE. Jetpac eSIM's value proposition for travelers includes affordable data plans, convenient activation, reliable connectivity, lounge access, hotspot capability, and no data throttling in individual countries.

For example, here is a local data plan for the UK.

How much does Jetpac cost?

Jetpac eSIM prices vary depending on the destination country. Jetpac's partnerships with local telco providers ensure competitive pricing and contribute to enhanced connectivity and speeds in each destination.

The table below summarizes Jetpac's prices for popular travel destinations, representing plans with data plans of 1GB for four days.

Buy Jetpac

Can you make phone calls with Jetpac?

Currently, Jetpac doesn't offer local phone numbers. However, you can make calls via WhatsApp using any data plan up to 40GB. You may encounter some challenges if you use apps within your destination country that require a local phone number.

What devices support Jetpac eSIM?

Most smartphone models after 2018 support eSIMs. Some models even do not have a physical SIM card slot. Either way, users should check their smartphone's manual for eSIM compatibility before ordering a Jetpac eSIM.

According to Jetpac, this list contains e-SIM-supported devices:

How to use and activate Jetpac eSIM?

Using Jetpac eSIM is straightforward. Follow these steps through Jetpac’s website or mobile app.

How to buy a Jetpac eSIM?

You must ensure that your device is compatible with the system before buying an eSIM. You can buy Jetpac eSIM with payment options such as Mastercard, Visa, American Express, Apple Pay, and Google Pay.

Buying Jetpac eSIM via the website:

1. To start with Jetpac eSIM, select your desired coverage, whether global, regional by continent, a group of countries, or local by country.
2. Once you’ve chosen the coverage, select the desired Jetpac eSIM plan that fits your needs.
3. Next, log in to complete the purchase.
4. After purchasing, you will receive an email with an activation QR code. The final step is to scan the QR code to download and follow Jetpac's installation guide on your device.

This quick and simple activation process ensures you're quickly connected.

After completing your Jetpac eSIM purchase, ensure you have a stable internet connection and avoid interrupting the installation process. Go to your device's settings, select the eSIM for mobile data, and turn on data roaming.

You can also purchase Jetpac eSIM via the mobile app for an even more seamless experience.

Get Jetpac

Buying Jetpac eSIM via the mobile app:

1. Start by downloading the Jetpac app from the Google Play Store or the Apple App Store and set up an account.
2. Next, choose your desired destination and select a preferred data plan.
3. Finally, complete the checkout using any debit or credit card, Google Pay, or Apple Pay.

How to use Jetpac eSIM?

Using Jetpac eSIM is similar to using any other eSIM provider. Follow these easy steps to travel worry-free:

1. Turn on data roaming in your device settings.
2. Once you start using data in a supported foreign country, the eSIM will activate automatically.

Customer support

Jetpac offers robust customer support through multiple channels, including email ([email protected]), Instagram, and Facebook, as well as an in-app live chat feature.

User reviews praise the fast response times, with some receiving help within 28 minutes, and commend the diligent resolution of technical issues.

Customer support is available 24/7, ensuring assistance is accessible anytime and providing peace of mind for travelers across different time zones and locations.

Below is a table summarizing the available customer support options and their features:

The bottom line

Jetpac's eSIM offers reliable connectivity for basic data usage during international travel and features competitive regional and country-specific plans. A standout benefit is complimentary airport lounge access for flights delayed by 60 minutes or more through the SmartDelay feature.

Other Jetpac perks include heavily discounted access (up to 50% off) to premium lounges and fast-track immigration services at select airports globally. Jetpac also offers discounts on popular tourist attractions, spa services, and dining options. Upcoming features include a free 30-day ExpressVPN trial for secure browsing abroad.

However, limitations include restricted country availability and no unlimited high-speed data package. The intuitive app interface and prompt customer support are highly praised, making Jetpac a practical solution for affordable connectivity.

It covers regions like Europe, North America, and Asia, as well as popular countries such as the United States, United Kingdom, Japan, Australia, Thailand, and France. Overall, Jetpac is a valuable option for travelers in need of dependable data services.

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