Jetpac vs. Airalo: Which eSIM Is better?
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eSIMs are becoming increasingly popular, especially among travelers. And why wouldn’t they? eSIMs provide Internet access everywhere, allowing you to save on roaming costs. Plus, you don’t need to go from store to store looking for a compatible SIM card. However, choosing the right eSIM can be tricky, as there are numerous providers on the market.
Jetpac and Airalo are two of the best eSIMs in 2024. They provide incredible performance, fast Internet speeds, and competitively priced plans. While Jetpac stands out with its 1GB for $1 plan for new users, Airalo is known for its vast coverage — it’s available in over 200 locations.
Are you trying to pick between these two eSIMs? I worked with the Cybernews research team to test both eSIMs extensively. In this detailed comparison of Jetpac vs. Airalo, We’ll explore their data plans, pricing, speed, coverage, and customer support to discover which eSIM is better. Let’s begin!
Jetpac vs. Airalo: overall comparison
Before we begin our Airalo vs. Jetpac comparison, here’s a brief overview of both eSIMs:
| Airalo | Jetpac | |
| Rating: | ||
| Overall rank: | #2 | #4 |
| Price: | Starts from $4.50/week | Starts from $1.00 for 4 days (1GB plan, only for new users) |
| Countries/regions: | 200+ | 150+ |
| Amount of data: | Fixed data plans | Fixed data plans |
| Supported cellular networks: | 3G, LTE, 4G, 5G | 3G, LTE, 4G, 5G |
| Does it allow phone calls: | Yes (only on Discover+ Global plans) | No (data-only plans) |
| Does it support mobile hotspots: | Yes | Yes |
| Customer Support: | 24/7 live chat, email, knowledge base, FAQs, active blog | In-app live chat, WhatsApp, email, knowledge base, FAQs, active blog |
Based on our tests, Airalo ranks better than Jetpac. Although Jetpac is remarkable, Airalo has a broader coverage and supports calling and texting on its Discover+ Global plans. Let’s learn more about these eSIMs!
Jetpac vs. Airalo: data plans and pricing
Price is often the make-or-break factor when choosing an eSIM provider. While the cheapest plan is not always the best, eSIMs like Airalo and Jetpac prove the opposite with their budget-friendly prices.
In the table below, I compare Airalo and Jetpac’s prices for a 7-day plan in some of the most popular travel destinations:
| Country | Jetpac (3GB) | Airalo (1GB) |
| USA | $5.00/week | $4.50/week |
| Japan | $6.00/week | $4.50/week |
| UK | $5.00/week | $5.00/week |
| Italy | $5.00/week | $4.50/week |
| Mexico | $10.00/week | $6.00/week |
| France | $5.00/week | $4.50/week |
| Spain | $5.00/week | $4.50/week |
| Canada | $10.00/week | $6.00/week |
| China | $11.00/week | $5.00/week |
| India | $7.00/30 days | $4.50/week |
The difference between Airalo's and Jetpac's pricing isn’t huge. That said, Airalo offers more affordable prices for most destinations.
Let’s look at the payment methods these eSIM providers support:
| Payment methods | Jetpac | Airalo |
| Credit/debit card | Yes | Yes |
| PayPal | No | Yes |
| Apple Pay | Yes | Yes |
| Google Pay | Yes | Yes |
| Cryptocurrencies | No | No |
Once again, Airalo is the clear winner. This eSIM provider also accepts payment via Alipay (only via the mobile app) and Airmoney (Airalo’s in-app reward currency).
Jetpac vs. Airalo: speed & coverage
Imagine being unable to use your translation or map app to navigate in a new country. Sounds frustrating, doesn’t it? That’s why you need an eSIM provider with fast speeds and broad coverage.
We put Jetpac and Airalo to the ultimate speed and coverage test. Continue reading to discover how they performed.
Average speed
The average speed of an eSIM depends on the local carrier it collaborates with and the kind of network it supports.
Jetpac and Airalo offer the same types of networks, including LTE, 3G, 4G, and 5G. This means that depending on their coverage in a country, you can have stellar speeds or a somewhat slow connection.
To illustrate this point, we compared the speeds of Jetpac and Airalo eSIM in a few countries:
| Jetpac | Airalo |
| 67.71Mbps in Italy | 31.4Mbps in Brazil |
| 139.54Mbps in Bulgaria | 39.4Mbps in Japan |
| 92.42Mbps in Germany | 2.02Mbps in Colombia |
Jetpac provided us with much faster speeds than Airalo. We were pretty impressed by Jetpac's fantastic performance.
Coverage
Airalo has a major advantage over other eSIM providers in terms of coverage. This provider offers eSIM plans for 200+ countries and regions, while Jetpac covers 150+ locations.
Airalo and Jetpac offer local, regional, and global plans. Both providers partner with prominent network carriers, ensuring good coverage in all the countries they operate in.
Some of the countries where Jetpac and Airalo work exceptionally well are the US, the UK, Japan, Italy, China, Spain, Canada, France, Mexico, and India.
Jetpac vs. Airalo: user experience & customer support
Jetpac and Airalo are among the most user-friendly eSIM providers on the market. They have a seamless eSIM activation process, a polished app interface, and reliable customer support. However, unlike Jetpac, Airalo sends notifications when your data runs low.
Let’s conduct an in-depth assessment of Airalo’s and Jetpac’s user experience and customer support!
User experience
You shouldn’t have any issues with Airalo or Jetpac. They both have a simple eSIM activation process. All you have to do is create an account, choose the eSIM plan you want to use, and proceed to the checkout.
While Jetpac doesn’t have any KYC verification, Airalo requires identity verification for some countries. Both eSIM providers have intuitive apps. However, Jetpac doesn’t offer usage statistics.
In comparison, you can find information about your data usage and device settings on the Airalo app. There’s a data bar that shows the amount of data you have remaining. Additionally, Airalo sends notifications when your data is running low so that you can recharge.
Customer service
Airalo offers 24/7 customer support via in-app live chat or email. The support team tries to resolve issues quickly, which is one of the things we like about this provider. You can also visit Airalo’s blog, knowledge base, or FAQ section.
The same goes for Jetpac. This eSIM provider offers superb customer support through multiple channels, including live chat, email, knowledge base, FAQs, and an active blog. Its team also responds quickly, usually within a few hours.
Jetpac vs. Airalo: additional features
In addition to their regular features, Jetpac and Airalo offer extra perks that add value to users. For example, both providers support sharing data via hotspot and allow users to top up.
The only other extra feature from Jetpac is complimentary airport lounge access if your flight is delayed by 60 minutes or more through the SmartDelay feature.
However, Airalo has loads of extras for users. For starters, its Discovery+ global plans come with a phone number for calling and texting. Also, this eSIM has an offline mode, which allows you to access the Airalo app without internet connection. This is handy when you’re trying to figure out how to set up and activate your eSIM plan.
Conclusion: which eSIM Is better?
After carefully testing and reviewing these eSIMs, we find Airalo to be a better choice. However, Jetpac is also worth considering. Ultimately, your decision should hinge on which eSIM fits your needs best and meets your budget.
Airalo has broad coverage and offers budget-friendly local, regional, and global plans. It’s also one of the few eSIMs that provides a phone number for calling and texting, but this feature is only available with its Discover+ global plans.
Jetpac, on the other hand, is a relatively affordable and easy-to-use eSIM solution that offers faster speeds than Airalo in some countries.
FAQ
Is Jetpac a reliable eSIM?
Yes, Jetpac is a reliable eSIM provider. It offers eSIM plans for over 150 locations worldwide and provides fast Internet speeds and reliable connectivity.
Can I use Airalo if I already have an eSIM?
Yes, you can use Airalo even if you already have an eSIM. Most devices support multiple eSIMs.
How to activate Jetpac eSIM?
To activate Jetpac eSIM, you need to create an account, purchase a data plan, and activate it by scanning the QR code and following the on-screen instructions. That’s it!
Can I use WhatsApp with Airalo?
Yes, you can use WhatsApp with Airalo. This eSIM provides internet connectivity, allowing you to use apps like WhatsApp and access internet-based services.
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