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Jetpac vs. Saily: Which eSIM provider Is better?


If you’re looking for an eSIM today, Jetpac and Saily are two providers you will likely come across. Saily, developed by NordVPN, is a secure and reliable eSIM with extensive coverage and flexible data plans. Jetpac, on the other hand, is a user-friendly eSIM with excellent speeds and coverage in some of the most popular travel destinations.

Both eSIMs have pros and cons, but which one is better? We compared Jetpac and Saily to answer this question. Along with the Cybernews research team, I’ve assessed both eSIMs extensively, looking at their pricing, coverage, speeds, data plans, and user experience. Keep reading for a detailed comparison of Jetpac vs. Saily.

Jetpac vs. Saily: overall comparison

In this thorough Saily vs. Jetpac comparison, we’ll focus on the things most people consider when choosing an eSIM, like price, plans, and coverage. Before we go into more detail, here’s a brief table highlighting some key features of both eSIMs:

SailyJetpac
Rating:
4.9
4.5
Overall rank:#1#4
Price:Starts from $1.89/week (1GB for 7 days)Starts from $1.00 for 4 days (1GB plan, only for new users)
Countries/regions: 160+ 150+
Amount of data: Fixed and unlimited data plansFixed data plans
Offered cellular networks:3G, LTE, 4G, 5G3G, LTE, 4G, 5G
Does it allow phone calls: No (Data-only plans)No (data-only plans)
Does it support mobile hotspots: YesYes
Customer Support: Live chat, email, help center, FAQs, active blogIn-app live chat, email, knowledge base, FAQs, active blog

Saily is our #1-rated eSIM provider in 2024, and there’s a reason for this. While Jetpac offers new users a promotional deal of $1 for 1GB of data (valid for 4 days), some of Saily’s plans start at $1.99/week for all users.

Also, Saily has a slightly more extensive coverage range; you can use it in 160+ countries and regions worldwide. And it offers unlimited data plans.

Jetpac vs. Saily: data plans and pricing

Both Jetpac and Saily are very affordable. You don’t have to break the bank to use these eSIMs. In the table below, we compare the prices of a week-long plan from Jetpac and Saily in some of the most popular travel destinations:

CountryJetpac (3GB)Saily (1GB)
USA$5.00/week$3.99/week
Japan$6.00/week$3.99/week
UK$5.00/week$4.49/week
Italy$5.00/week$3.99/week
Mexico$10.00/week$5.99/week
France$5.00/week$3.99/week
Spain$5.00/week$3.99/week
Canada$10.00/week$5.29/week
China$11.00/week$4.49/week
India$7.00/30 days$3.99/week

Jetpac’s prices start at $5.00/week for most of these locations. On the other hand, Saily’s prices start at $3.99/week, although these plans only come with 1GB of data compared to 3GB from Jetpac.

From the countries we’ve reviewed, Saily’s most expensive plan is the one for Canada, which costs $5.29/week, while Jetpac’s Canada plan costs $10.00/week. Looking at the table above, Saily is clearly more affordable and a good choice if you’re on a budget.

Here’s an overview of the payment methods these eSIM providers accept:

Payment methodsJetpac Saily
Credit/debit cardYesYes
PayPal No Yes
Apple PayYesYes
Google PayYesYes
Cryptocurrencies No No

Both providers accept the same payment methods. However, Saily again has an edge, as it supports PayPal.

Jetpac vs. Saily: speed & coverage

Considering an eSIM provider’s speed and coverage is essential because you may experience slower speeds in areas with weak or limited network coverage. This is usually more likely if you travel to remote locations.

Jetpac and Saily have coverage in 150+ and 160+ countries, respectively. They partner with reputable network carriers to ensure reliable coverage in these countries. Below, we’ll compare the speed and coverage of these eSIM providers closely:

Average speed

Jetpac and Saily support LTE, 3G, 4G, and 5G. The speed of your eSIM will ultimately depend on your location and the local carrier you’re connected to.

We compared the speed of a Jetpac and Saily eSIM in different countries. Here’s what we found:

Jetpac Saily
67.71Mbps in Italy200Mbps in the US
139.54Mbps in Bulgaria19Mbps in Latvia
92.42Mbps in Germany46.2Mbps in the UAE

During our tests, Saily had the fastest speeds in the US. However, in the other countries we connected to, Jetpac had better speeds.

Coverage

The difference between Jetpac's and Saily's coverage is minimal. Saily has coverage in 160+ countries, while Jetpac is available in 150+ countries and regions.

Both providers offer local, regional, and global plans, allowing you to use the same eSIM in multiple countries. While you can use Saily’s global plan in 105 countries, Jetpac’s global plan covers 150+ countries.

Overall, Jetpac and Saily work well in different countries and regions. During our tests, we found the best results in the US, the UK, Japan, Italy, China, Spain, Canada, France, and Mexico, to name a few.

Jetpac vs. Saily: user experience & customer support

Are you new to eSIMs? You wouldn’t have issues figuring out how Jetpac and Saily work because these eSIMs have a user-friendly installation process, a well-organized app interface, and knowledgeable customer support staff.

It’s important to know when you’re running out of data in a foreign country. Unfortunately, not every eSIM provider sends a notification when you’re running low. However, Saily does — you’ll receive a notification when you use up more than 80% of your data plan.

Here’s a more in-depth comparison of Saily and Jetpac's user experience and customer support:

User experience

Getting connected to the Internet is a piece of cake with Saily. The Saily app is minimalistic, well-designed, and very easy to navigate.

To get a Saily eSIM, you need to install the Saily app, create an account, select a travel destination, pick an eSIM plan, and complete a purchase. Then, click “Activate” on the app and follow the installation prompts to set up the eSIM. Saily guides you through the process with clear instructions so you won’t get stuck.

Jetpac is also a very easy-to-use eSIM. The installation process starts with getting the Jetpac app and selecting a destination and an eSIM plan. Then, you need to create an account and complete the purchase.

You will receive an email with a QR code. Scan the QR code to install the eSIM and follow Jetpac’s installation guide.

Jetpac and Saily have well-organized apps without unnecessary features, ensuring a smooth and hassle-free user experience. While you can monitor your data on the Jetpac app, you won’t receive a notification when your data is running low. In comparison, Saily will notify you when your data is running low. This is one of the things that separates both apps.

That said, Saily is a better choice if you don’t want to be without internet access unexpectedly.

Customer service

If you encounter a technical issue or have problems using Jetpac or Saily, you can turn to their knowledgeable and reliable customer support staff.

Whatever your problem, Saily’s support team is always ready to help. You can contact Saily’s support team through live chat or email. They’re available 24/7. You can also browse through Saily’s help center, blog, or FAQ section to find solutions to any issues.

Jetpac also offers robust customer support via email and in-app live chat. Like Saily, it has a knowledge base, FAQs, and an active blog. Its customer support is also available 24/7, ensuring assistance at any time and place.

To wrap it up, both providers have fast response times, so you won’t have to wait for hours to get the help you need.

Jetpac vs. Saily: additional values

So far, we’ve covered everything an eSIM should have — affordable pricing, various data plans, user-friendly design, and reliable customer support. However, some providers offer extra features to enhance your experience, such as data sharing and easy top-up.

Jetpac and Saily allow you to share data with other devices and top up if you’re running out of data. Both providers also have some unique extras that set them apart. For example, Jetpac’s SmartDelay feature gives you free airport lounge access if your flight is delayed for 60 minutes or more. While Saily has nothing similar, it offers automatic, one-tap eSIM installation.

All things considered, Jetpac has a minor advantage over Saily in this category.

Conclusion: which eSIM Is better?

After assessing the data plans, prices, user experience, customer support, and additional features of these eSIMs, Saily is the clear winner. It has more affordable plans and broader coverage. Plus, it alerts you when you’re running out of data. While Jetpac has faster speeds in some locations and free airport lounge access via its unique SmartDelay feature, Saily wins in most categories.

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