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Ring review (2024)


Ring’s security system is the go-to choice for many homeowners. People love Ring because it's budget-friendly, easy to set up, and works really well. It connects with other smart devices and offers handy features like live alerts, video monitoring, and motion detection.

But is Ring a reliable home security solution? I worked with Cybernews research to test Ring thoroughly and provide you with a clear, honest review. Keep reading to see my verdict.

Ring security system overview

The Ring security system is a simple and reliable way to keep your home safe. It comes with different equipment, like doorbell cameras, motion sensors, indoor/outdoor cameras, and floodlights.

One of the things I love about Ring is how easy it is to set up. This makes it perfect if you want a DIY solution. Plus, it works with Alexa, so you can control it using your voice.

Ring offers flexible subscription plans. You can choose extra features like video recording, professional monitoring, and cloud storage if needed. With real-time alerts, HD video, and motion detection, it keeps you updated no matter where you are.

Affordable, easy to use, and great for smart home setups, the Ring security system is a top choice for homeowners looking for a reliable way to protect their homes without spending much money.

Here’s a summary of the key features of Ring’s security system:

Overall rating
4.2
Easy installationDIY setup with clear instructions
Subscription plansOptional monthly subscription for additional features
Video quality1080p HD video resolution
App controlComplete control via the Ring app
Alexa integrationCompatible with Amazon Alexa for voice control

Pros and cons of the Ring security system

Like any product, the Ring security system has its pros and cons.

What does the Ring security system do?

The Ring security system is designed to keep your home safe by offering key features that are easy to use. First, it comes with live video surveillance, so you can see what’s happening inside or outside your home anytime. It also has motion detectors that will alert you whenever something moves, even if you’re not at home.

One of Ring’s best features is its two-way audio, which lets you talk to whoever is at your door. Whether it’s a delivery person or someone suspicious, you can hear them and speak to them directly through the camera. All of this is controlled through the Ring app.

Ring can also connect to other smart devices in your home, like smart locks or lights. For instance, you can set it up so your lights turn on when the camera detects motion, or you can lock your door remotely via the app.

Ring security system equipment overview

The Ring Alarm security system is a versatile, do-it-yourself (DIY) solution for protecting homes of different sizes. It offers several equipment packages to suit your security needs, from smaller setups perfect for apartments to larger kits for bigger homes.

The main components of each kit include a base station, keypad, contact sensors, motion detectors, and a range extender. Let’s examine these items and their functions.

Base station: The base station is the heart of the Ring Alarm system. It connects all your sensors and devices to the Ring app, letting you manage everything from your phone. It also has a built-in siren to alert you to potential break-ins. Even if power goes out, the base station will continue functioning, thanks to its 24-hour backup battery and cellular backup option.

Keypad: The keypad is your main interface for controlling the system. It allows you to arm or disarm the system using a security pin, making it simple to control. The keypad also includes panic buttons for fire, police, and medical emergencies, though these only work if you subscribe to Ring's monitoring service. The keypad’s minimalist design is user-friendly and ideal for households with seniors who may not be comfortable with touchscreen technology.

Contact sensors: These sensors monitor doors and windows. If a window or door is opened while the system is armed, the sensor will trigger an alert. The sensors have a 250-foot range from the base station, but if you live in a larger house, you may need additional range extenders to maintain a strong connection.

Motion detectors: Motion Detectors are designed to pick up movement in a room, making them great for high-traffic areas like hallways or living rooms. They are pet-friendly and can be adjusted to prevent false alarms from pets under a certain weight, so you don’t have to worry about your dog or cat setting off the alarm.

Range extender: The range extender helps boost the signal between your sensors and the base station, which is particularly useful in larger homes. If your sensors are spread out or separated by walls, this device ensures your system remains connected. You can even chain multiple extenders together for better coverage in big spaces.

Ring equipment packages

Ring Alarm comes in a few different package options, each designed to suit different homes. Here’s a breakdown of what’s included in the 5-piece, 8-piece, and 14-piece kits.

PackageEquipment
5-pieceBase station, keypad, 1 contact sensor, 1 motion detector, range extender
8-piece Base station, keypad, 4 contact sensors, 1 motion detector, range extender
14-pieceBase station, keypad, 8 contact sensors, 2 motion detectors, range extender

Ring equipment upgrades

One of the best things about the Ring Alarm system is its expandability. You can easily add more devices, like security cameras, smart locks, and video doorbells, for more comprehensive security.

The Ring Stick Up Cam and Ring Indoor Cam are popular options that integrate seamlessly with the alarm system. Plus, if you have an older version of Ring Alarm, you can upgrade to the latest model without replacing your existing sensors — making it a flexible and cost-effective solution for long-term use.

Ring security system customer support

Ring’s customer support team offers help through several channels to ensure any issues get sorted out quickly. One of the main ways you can contact the team is through a phone line.

If you prefer handling things on your own, Ring has a helpful online support system. The Ring website is loaded with resources like guides, step-by-step tutorials, and a comprehensive FAQ section that covers common issues. Ring also has a community forum where users can share their experiences, ask questions, and get advice from other users.

Overall, Ring offers plenty of support options, whether you prefer speaking to a representative or doing your own research. While solving tech problems might not always go smoothly, the team seems dedicated to ensuring customers get the help they need.

Ring Alarm system monthly costs

Ring offers three subscription plans — Basic, Plus, and Pro. While the system works without a subscription, paying for a plan gives you useful extras like the ability to save videos and professional monitoring.

Without a plan, the Ring Alarm system will still send alerts to your phone, but you won’t be able to save or replay videos. This may be enough for basic security, but the paid plans are worth considering if you want more control.

From my experience, the free plan works fine for basic alerts, but you miss out on key features. If you have multiple cameras, the Plus plan offers great value. The Pro plan is the best choice for top-level security and peace of mind, especially with its 24/7 monitoring. It's a bit more expensive, but it’s a solid investment for what you get.

Here’s a breakdown of the cost and key features of each plan:

Plan nameMonthly costAnnual costFeatures
Ring Basic$3.99$39.991 device, video recording, saving, and sharing
Ring Standard$9.99$99.99All Ring devices, video recording, saving, extended warranty
Ring Premium$19.99$199.00Professional monitoring, backup internet, Eero Secure, all Ring devices

How to install a Ring security system

The Ring security system makes protecting your home simple and easy to do yourself. Everything you need is in the box, so there’s no need to buy extra parts. Whether you're setting up the base station or installing sensors, the process is straightforward. Here’s a quick guide to help you get your system up and running.

  1. Unbox the kit: Make sure you have everything ready to go — base station, sensors, and keypad.
  2. Set up the base station: Plug it in and open the Ring app to connect to Wi-Fi. Double-check your Wi-Fi password before entering it.
  3. Install the sensors: Pull the battery tabs on each sensor and stick the sensors to doors or windows using the adhesive backing.
  4. Install the keypad: Mount it near the main door. Then, set a four-digit code to arm and disarm the system.
  5. Sync devices with the Ring app: Scan the QR code on each sensor to sync it with the app. Follow the prompts to finish setting everything up.
  6. Final testing: Test the sensors to make sure they’re working properly. Arm and disarm the system to complete the setup.
  7. Optional: If you’d rather not install the security system by yourself, Ring offers professional installation.

Ring security system app overview

The Ring Always Home app is super easy to use and makes managing your home security simple. The layout is clear, with quick access to key features like live streams from your cameras and doorbells. You can check in on your home in real-time, whether you're out running errands or on vacation. The app also lets you go back and view past recordings, so you never miss a thing.

Ring security

Another great thing about the app is how easy it is to customize everything to suit your needs. You can adjust motion sensor sensitivity, set up real-time alerts, and arm or disarm the system with just a few taps. It also works smoothly with Alexa, so you can control your security system with your voice, which is handy when you’re busy around the house.

Ring dashboard

The app even lets you choose which sensors are active in different modes. For example, you can set it so only your door sensors are armed at night, which allows you to move freely inside the house. Notifications are fast and reliable, so you'll always know what’s happening at home.

Overall, the Ring app keeps you in control, making it a great tool for anyone looking to monitor their home easily and effectively.

Ring security system reviews

Based on my experience, it’s easy to see why the Ring security system gets a lot of positive feedback online — mainly for being easy to use and affordable. Many people, especially on Reddit, talk about how simple it is to set up and how convenient the app is.

You can quickly arm or disarm the system, check live footage, and control everything from your phone. The system also works well with Alexa, which makes it even more useful for those with smart homes. Users also like the long battery life on devices like the Ring doorbell, which can last months before needing a recharge.

On the downside, a common complaint is that Ring’s customer support isn’t always the best. Some people find it hard to get help when they need it. Another issue is the extra cost of a subscription, which is required for features like video recording and cloud storage. While the system is affordable, the ongoing fees can add up over time.

I agree with most of these points. It’s a great, easy-to-use system, but the subscription costs might be a bit much for some.

Our methodology

The Cybernews research team and I tested different features of the Ring security system for this review. Here’s how we reviewed and rated the system:

  • App usability (35%): We spent the most time on this, checking how easy it is to use the app, customize settings, and watch live footage.
  • Cost (25%): We considered the overall price, including the cost of the product and whether the monthly subscriptions are worth it.
  • Security (20%): We tested alerts, encryption, and monitoring features to ensure that the system really keeps homes safe.
  • Integration (10%): We tested how well Ring works with other smart devices, especially Alexa.
  • Customer support (10%): Finally, we reviewed feedback on how well Ring handles customer problems and whether they respond quickly.

Other home security systems you might be interested in:


Conclusion

After testing the Ring security system, I find it to be a solid choice for homeowners who want reliable and affordable home security. It's easy to set up, simple to use, and integrates well with Alexa, making it great for those who want a hassle-free experience. The live video, motion detection, and real-time alerts ensure you're always in the loop, whether you're at home or away.

I’d recommend Ring for homeowners or renters looking for an affordable security option that’s easy to install and expand. Ring’s flexible subscription plans come with extra features like video storage and professional monitoring, but you can still use the system without paying extra.

If you need more advanced smart home features or prefer not to deal with monthly fees, home security systems like SimpliSafe or Abode may be better alternatives. Ring is an excellent pick for anyone looking for a basic and budget-friendly home security system.

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