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iRestore review: does this hair growth system really work?


The average person typically loses between 50 and 100 hairs each day, which is usually replenished by the constant growth cycle. But for many people, the scale tips, and the rate of growth of the area slows down, the width of the part increases, and the thinning becomes a permanent condition.

This is why the hair loss industry is filled with miracle products, vitamins, and devices that promise the world to anyone experiencing hair loss problems. However, few of these solutions have received as much attention as iRestore, which distributes non-invasive red light and laser therapy caps aimed at promoting hair growth.

Therefore, I joined forces with the expert team at Cybernews to get the inside scoop on what’s really behind the iRestore. In this review, I’ll take an in-depth look at the brand, their product line, how it’s claimed to work, and how you can use an iRestore cap.

Quick overview of iRestore

Before I dive deeper into iRestore’s hair growth products, here’s a quick overview of the company behind these hair health-focused devices:

CompanyiRestore
Overall rating4.6/5
A brief descriptioniRestore is a health tech company that specializes in FDA-cleared, non-invasive, laser and LED-based devices claimed to preserve and restore hair and improve skin appearance
Pricing$499.00 to $1,899.00, depending on the device

Pros and cons of iRestore

If you’re thinking about pulling the trigger and getting any of the iRestore laser caps (Essential, Pro, or Elite), it’s worth weighing the brand’s strong points against areas where it falls short. Here’s a quick snapshot of what stood out to me during the research process:

Our methodology

To evaluate iRestore and its products, Cybernews researchers and I spent countless hours combing through expert-backed iRestore hair growth system reviews and other relevant data. As always, our tech and health-focused research process also combined this technical analysis with real-user feedback. Here’s what we focused on:

  • Device effectiveness and performance (30%). We began our evaluation by comparing laser and LED counts, power outputs, and treatment durations of iRestore devices with those of other hair growth caps on the market. Additionally, we examined iRestore laser cap user reviews to evaluate the whether and how effective devices are in real life.
  • Ease of use and comfort (20%). While iRestore claims its caps offer unrivaled comfort, making 12- and 25-minute sessions a breeze, we paid much more attention to iRestore helmet reviews to rate the devices’ ease of use and comfort.
  • Pricing and long-term value (20%). The final part of our evaluation involved comparing the costs of iRestore devices to those of other hair growth systems. We also checked iRestore hair laser reviews to determine whether users think these costs are justified.
  • Safety and FDA clearance (15%). Safety plays a pivotal role, and to evaluate it, we looked into iRestore’s safety and FDA clearance documentation and checked any comments and reviews that mention side effects.
  • Customer reviews and satisfaction (15%). Real-world performance can vastly differ from the company’s claims, so we focused on iRestore laser hair growth reviews to see whether customers are genuinely satisfied with their devices.
Sara Mircevska inga_valiaugaite_author Dylan Sheedy Mirza Silajdzic
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What is iRestore?

Founded by Kevin Chen in 2003, iRestore began its journey as part of Freedom Laser Therapy, a clinic that helped smokers overcome their addiction. Over time, the brand transitioned to devices that, according to claims, combat two prevalent cosmetic issues of the modern age: hair thinning and hair loss.

Today, iRestore is recognized for its FDA-cleared, non-invasive laser-based devices that the brand suggests can help reduce hair loss and even stimulate new hair growth. The company’s health-focused gadgets, such as iRestore Professional, utilize low-level laser therapy (LLLT), also known as photobiomodulation (PBM).

LLLT/PBM is a non-invasive therapy that utilizes low-intensity near-infrared and red light that is suggested to stimulate cellular activity. In particular, it stimulates the mitochondria to produce adenosine triphosphate (ATP), the primary energy source of the cell. This process is believed to help stimulate hair follicles and support existing and new hair growth. However, results vary between individuals and are not guaranteed.

What products does iRestore offer?

After pivoting to low-level laser therapy devices, the brand initially developed the iRestore Professional, but its lineup has since expanded significantly. Here’s a quick comparison of the iRestore products of today so that you can compare iRestore Essential vs Pro vs Elite:

ProductNumber of lasersNumber of LEDsTotal power outputTreatment frequency and time
iRestore Essential5169600mW3 times per week for 25 minutes
iRestore Pro
822001410mW3 times per week for 25 minutes
iRestore Elite3002002500mWOnce a day for 12 minutes

With the basics out of the way, let’s see what iRestore’s modern-day lineup is all about:

  • iRestore Essential. The entry-level model, iRestore Essential, features a total of 120 light sources, consisting of 51 lasers and 69 LEDs. Its power output sits at 600mW.
  • iRestore Pro. The iRestore Professional more than doubles the light source count and takes the power output to 1410mW. However, out of the 282 light-emitting sources, 200 are LEDs, while only 82 are lasers.
  • iRestore Elite. If you’re looking for iRestore’s top-of-the-line product, that title goes to the Elite, a cap that covers the entire scalp. While the number of LEDs is the same as in the Professional, the laser count is bumped to a whopping 300. Pair that with a power output of 2500mW, and the Elite becomes the most advanced hair-loss solution in their lineup.
  • Illumina masks. In addition to the 3 main scalp-covering devices, iRestore’s lineup also includes LED masks for eyes, face, neck, and chest. These health-focused devices combine infrared, red, and blue light-emitting LEDs, which are claimed to reduce skin roughness, aid collagen production, and even improve complexion.
  • Other products. Besides LLLT/PBM devices, iRestore also offers a wide range of skin and hair care products. These include biotin gummies, hair growth supplements, hair-thickening shampoo and conditioner, eyelash and eyebrow enhancing serums, anti-aging face serum and eye cream, and more.

How does iRestore laser therapy work?

iRestore’s devices certainly pack a punch in terms of power, especially the Elite model. Yet, the question remains: how does iRestore work?

iRestore’s laser cap is built for convenient, hands-free use at home
iRestore’s laser cap is built for convenient, hands-free use at home

At their core, all 3 iRestore laser-based devices rely on low-level laser therapy (LLLT) that’s intended to stimulate hair follicles for hair growth and regrowth. This type of non-invasive treatment is both painless and easy to use for regular sessions, which makes it ideal for at-home application.

LLLT uses lasers that emit red or near-infrared light at wavelengths between 630nm and 808nm. Within this range, the light is suggested to penetrate the scalp and target cells, which absorb the light. This process is meant to increase ATP production, which is suggested to stimulate hair follicles and prolong the anagen (growth) phase of the hair cycle.

One of the proposed effects of this increase in cellular energy production is the rejuvenation of hair follicles. Multiple studies report LLLT as a potential way to stimulate hair growth in both men and women with androgenetic alopecia (AGA).

Who is iRestore for?

While iRestore’s LLLT devices may help users in the early stages of AGA, one of the most common forms of pattern hair loss, they’re not for everyone. These devices are suggested to work only when hair follicles are still active and functional.

As such, iRestore is a solid pick for:

  • Men and women with mild to moderate hair loss
  • Users with receding hairlines or thinning at the temples or crown
  • Individuals looking for non-invasive ways to address hair loss

However, iRestore won’t be effective if you have advanced hair loss, as follicles are entirely dead at that stage. Plus, if you experience hypersensitivity to light, you should also avoid iRestore devices. The same goes for those with various scalp conditions or skin lesions.

Is iRestore safe?

Yes, generally, iRestore devices are totally safe to use. However, the recommendation to avoid caps refers to a few iRestore reviews that have mentioned side effects related to malignant scalp lesions. Even if research indicates that LLLT/PBM devices may be safe for the majority of individuals, it’s best to consult your doctor.

Ocular exposure is another common concern among users, but all 3 iRestore caps include several eye safety sensors. These prevent the device’s lasers and LEDs from turning on until the cap is correctly placed on the head. However, independent testers have found these sensors easy to cover accidentally, so strapping on protective eyewear is recommended.

Apart from these potential side effects and recommendations, iRestore caps are generally considered safe. All 3 devices have also been cleared by the FDA. While that’s not the same as FDA approval, it’s a good starting point in terms of the device’s general safety.

iRestore pricing and bundles

iRestore currently offers three scalp-covering laser cap options, each priced for a different budget level. To make comparison easier, I included a quick overview of the current prices, warranty options, and money-back guarantees for each model.

DevicesPriceWarrantyMoney-back guarantee period
iRestore Essential$4992 years (extendable to 4 for $39)1 year
iRestore Pro$799.00
2 years (extendable to 4 for $49)1 year
iRestore Elite$1,899.003 years (extendable to 5 for $99)1 year

Besides warranties, you can also get discounts on battery packs and carrying cases if you purchase them with an iRestore device. The brand also offers a variety of bundles with great value:

BundlesPriceSavings
iRestore Essential + Illumina Face Mask$898$700
iRestore Pro + Illumina Face Mask$1198$1100
iRestore Elite + Illumina Face Mask$2198$1300
iRestore Professional Best Seller Bundle (iRestore Pro + Face Mask + Neck and Chest Mask)$1597$1350
iRestore Elite Best Seller Bundle (iRestore Elite + Face Mask + Neck and Chest Mask)$2597$1550
Illumina LED Duo (Face Mask + Neck and Chest Mask)$798$650
Illumina LED Trio (Eye Mask + Face Mask + Neck and Chest Mask)$1047$900
Revive Thickening Duo (Shampoo + Conditioner)$56.25$18.75
Revive Growth Accelerator Kit (Serum + Formula)$71.25$23.75
Revive+ Growth Accelerator Kit (Serum + Advanced Formula)$101.25$33.75
Revive Max Growth Kit (Shampoo + Conditioner + Serum + Formula)$127.50$42.50
Revive+ Max Growth Kit (Shampoo + Conditioner + Serum + Advanced Formula)$165$55

iRestore customer reviews

Like with most hair loss devices for home use, the results may not always live up to the claims of the company. Nevertheless, the general consensus of the customers who have used the product is positive. It has an average rating of 3.4/5 on Trustpilot with more than 900 reviews.

Many users have reported seeing improvements in hair thickness and even regrowth after a few months of consistent use. Some go as far as stating they’ve regained their confidence due to the results.

However, like with any product in virtually any industry, not all users were happy. Some Trustpilot commenters mentioned the malfunction of the cap, while others warned potential buyers of potential hidden charges for wanting to return the device.

While a few other users also claim they haven’t seen the benefits of iRestore just yer, many note they’ve been more than pleased with iRestore’s customer support. Thus, the general sentiment across multiple sites seems to be overall positive.

How to use your iRestore laser caps: a step-by-step guide

Whether you opt for iRestore Essential, Pro, or Elite, the key to getting the best results lies in using the device as it was meant to be used:

  1. Start with dry and clean hair. Before placing an iRestore cap on your head, ensure that your hair and scalp are washed and thoroughly dried.
  2. Position the cap and start your session. Adjust the device so it sits comfortably on your head. Then, turn it on and use it for 12 minutes (Elite) or 25 minutes (Essential and Pro).
  3. Clean and store the device. Once you’re done, wipe the cap down with a lightly damped cloth before storing it.

Consistency also plays a vital role, so you’ll have to repeat the steps daily (Elite) or every other day (Essential and Pro) for at least 3 months. At least, that’s the time recommended to see visible results, according to the brand, but many users report that it takes even longer.

iRestore growth guarantee and returns

It is worth mentioning that iRestore charges an 18% return fee as part of its return policy. While the brand offers a 12-month money-back guarantee for laser caps, it requires customers to use the device during that period (or at least hold on to it) before returning. For those who don’t wait, the 25% fee will kick in.

If you do wait, you’ll have a 30-day window to request a refund once the 365 days are up, and there’ll be no fees to worry about here. Moreover, unlike many competing brands, iRestore doesn’t require you to take before-and-after photos to be able to return the device.

Other products have a shorter guarantee period. For example, battery packs only come with 30-day money-back guarantees, which, frankly, isn’t enough time to test them. Meanwhile, LED masks come with a 100-day money-back guarantee, while consumables, such as shampoos, offer 180 days of coverage, but only for your first order.

Final thoughts: is iRestore worth it?

After delving deep into the current technology for hair growth, it’s obvious that while many devices do promise grand results, very few of them deliver. iRestore is one of the few that manages to stand out in the crowd because it does a few things right. Its laser caps are FDA-cleared and have been well-received in the market, with largely positive reviews from customers. And to top it all, the 12-month money-back guarantee is a great assurance of the company’s confidence in the product, even with the restrictions that come with it.

However, iRestore does have some limits. It only works best for those with early to moderate androgenetic alopecia, as opposed to those who have experienced advanced hair loss.

If you are in the right stage of hair loss and are committed to the process, iRestore appears to be one of the more legitimate laser hair growth products available.


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