UltraVPN review

UltraVPN is not one of the most popular VPN providers on the market. However, this also isn’t a case of an underdog VPN surprising everyone with great features and reliable security. Actually, UltraVPN is a very average VPN provider with limited features and rather unclear security policies.

Even with a quick glance at what’s included in the UltraVPN offer, you can see that yes, this is a pretty cheap VPN. However, the low prices aren’t a reason to offer feeble security features or average speed results. Yet present this product with well-developed and minimalistic apps and efficient customer support.

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So in this UltraVPN review, we’ll look deeper in product usability, what protocols it can offer, check connection speeds, streaming, and torrenting capabilities.

Most importantly, we’ll delve into the confusing and concerning security features. All of this is to see if UltraVPN is worth your attention and money.

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UltraVPN pros and cons

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Is UltraVPN good for streaming?

UltraVPN works with some Netflix locations, unblocks HBO Max, Disney+, BBC iPlayer, and YouTube TV. However, this VPN surely wouldn’t top our best VPNs for streaming list because it doesn’t offer the greatest viewing quality or non-laggy streams.

During our tests, we really struggled to find servers that would unblock Netflix, we had no success with the US, Australian, and Japanese server locations. On the other hand, the streaming experience was quite nice with sites like HBO Max and Disney+. However, even though the videos were of high quality on these platforms, we still had to deal with lags and video buffers. That can be due to overcrowded servers since UltraVPN cannot boast of having a large fleet of servers overall.

Also, there were several issues when trying to connect to BBC iPlayer, a platform that usually doesn’t provide issues with other VPNs.

Additionally, there’s no SmartDNS feature, so you can’t use this VPN for streaming on devices that don’t support VPN apps, like some smart TVs. Which is another downgrade for this provider.

Let’s look deeper into what exactly UltraVPN is capable of when it comes to unblocking global streaming content on different platforms.

Unblocking Netflix with UltraVPN

UltraVPN has some real struggles when trying to unblock Netflix. The US library was unreachable, and neither were the Australian or Japanese servers that we tried. So that instantly limits the possible streaming options.

Luckily, we’ve managed to access the UK and Canadian libraries. With UltraVPN the UK locations worked well. The video quality was good and there wasn't much lagging or buffering. On the other hand, the Canadian location provided average video quality with many lags and buffers.

So, can we claim UltraVPN as a good VPN for streaming Netflix? Certainly not. It has way too many issues when it comes to finding locations and the average video quality doesn’t tip the scale to the positive side. You’d be better off picking another VPN that actually works with Netflix, our top suggestions for this streaming platform are NordVPN and Surfshark.

Unblocking other streaming services with UltraVPN

There were several surprises when it came to unblocking other streaming sites with UltraVPN. Firstly, it took ages to connect to the BBC iPlayer, once connected it was practically impossible to stream anything. The video quality was about average, we experienced lags, and at one point we just got an error message while trying to play a new episode of a show.

On the other hand, HBO Max and Disney+ streaming quality was much better. While on both platforms we’ve experienced lags, which can be due to unreliable connection speeds, the video quality was impressive and there were no issues with finding working servers.

However, at least YouTube TV proved to have great quality video streams with no lags with UltraVPN.

Is UltraVPN good for torrenting?

UltraVPN doesn’t block your connection while torrenting and allows it on all of their servers. This provider has no specialized servers for torrenting and it may take you a few tries to find a good server to torrent your files.

We’ve tested UltraVPN’s ability when it comes to torrenting, and the download speed was inconsistent depending on a server we’ve used. When connected to an Estonian server, we’ve reached an okay download speed of 5-6MB/s. So, a 3.56GB file downloaded in around 10 minutes.

However, we’ve gone through several other server locations where the same file took over an hour to download.

Overall, this isn’t the best VPN for torrenting. UltraVPN can be used for this purpose, it’s supported on all of their servers, but the experience torrenting will be about average. If you seek a truly solid VPN for torrenting, you should check out our best VPNs for torrenting list.

Plans and pricing

UltraVPN is one of the cheaper VPNs on the market. However, these low prices are a given with the very few features and the quality of performance this VPN provides.

No matter which term plan you’ll pick, you’ll get exactly the same features. Additionally, there are 6 simultaneous device connections, which is pretty average for a VPN provider.

Each plan option also comes with a 30-day money-back guarantee. Also, you get the PassWatch password manager and dark web scan feature without any additional costs.

The best value for UltraVPN comes with its longest plan. The two-year plan will cost you $3.99/month, but you’ll be billed for it at once for the full two-year price.

If you prefer to pay monthly, you can choose the most expensive pricing option. The monthly bill will cost you $7.99. While this is a rather low monthly billing price, it isn’t worth the features that you get with it.

Additionally, UltraVPN supports very limited payment options – it’s either credit card or PayPal. So, if you wish to have more anonymous payment options, like cryptocurrencies, this provider isn’t for you.

Can you get UltraVPN for free?

Unfortunately, UltraVPN isn’t one of those VPN providers that has a free trial or a free plan option for you to try out. So the only way to see what this VPN has to offer is by buying a premium subscription plan.

However, you can try UltraVPN premium features risk-free for a month, thanks to the 30-day money-back guarantee.

If you want to see what VPN providers do have a free trial or a free app option, check out our article on the best free VPN services.

UltraVPN servers and locations

There’s no point in comparing UltraVPN with other VPN providers when it comes to the number of servers they offer. There are only about 500 servers in 55 countries. Unfortunately, UltraVPN doesn’t provide clear data about these numbers, so this is what we have for you.

This limited amount of server options can be an issue for speed and connection. It might lead to some overcrowded servers which means that you will experience lags. Also, this will make it easier, especially for streaming sites, to identify your connection through a VPN and therefore block that server IP from accessing their content.

Additionally, the large number of servers are located in the US, which when added to UltraVPN’s questionable privacy policy, can create additional security and anonymity issues.

Speed performance: is UltraVPN fast?

UltraVPN offers very few tunneling protocols to choose from. You can pick from the Catapult Hydra or IKEv2 protocols, which are no comparison to the market’s fastest and most secure WireGuard protocol. So this provider can hardly compete with the likes of our top VPN providers like NordVPN or Surfshark.

• Baseline: 450Mbps download/425Mbps upload

To compare the two tunneling protocols, IKEv2 was the speedier one in all locations apart from Japan. It had better both download and upload speeds and provided more reliable connections.

Therefore, if using UltraVPN, IKEv2 may be the better tunneling choice for a better online connection.

Additionally, here’s how UltraVPN compares to other top VPN providers:

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Interface and ease of use

Throughout all of the apps, UltraVPN keeps the same style – minimalistic, clear, and easy-to-navigate. This provider covers only the most popular OS, and they don’t have a dedicated app or even setup guide for Linux users.

The surprising thing is that comparing all of the app versions the weakest version is the Android one, since it has the least amount of features or customization abilities.

Windows

The UltraVPN Windows version is very intuitive and easy to use. The design choices were minimalistic and all the features are grouped and placed in their tabs.

For features, the Windows app includes IP leak prevention, a good kill switch, connection quality feedback, split tunneling, and customizable tunneling protocols. You can also choose between the Catapult Hydra and IKEv2 protocols on the Windows app.

The one negative point throughout all of the app versions is that instead of a map interface to pick the servers, UltraVPN offers a list of countries.

macOS

The macOS version of UltraVPN is identical to the Windows one. It has the same features categorized in the same tabs, tunneling protocol customization between Catapult Hydra and IKEv2, and no map interface.

It’s a very clear and easy-to-use app, especially for the newbies in the VPN world. Also, the support tab is quickly accessible and from there you can be directed toward their customer support page.

iOS

This is a rare occurrence, where the iOS app is much better than the Android one. The iOS app is minimalistic and easy to navigate. There’s no map interface, just a list of countries to choose your servers, just like in the desktop versions.

This app version has all the features that Windows and macOS apps have. That includes a kill switch, split tunneling, and customizing which tunneling protocol to use – Catapult Hydra or IKEv2.

Additionally, there’s an option to automatically disconnect from a VPN when the phone is in sleep mode.

Android

The Android version is the most limited app version out of all. The interface is slightly different from the Windows or iOS one.

On the main screen, you can find all the information about your connection speed and security. This can be slightly overwhelming at first, but overall the app is really easy to navigate.

Moving on to the features, there are a few that are missing, when compared to the iOS or Windows versions. The Android app doesn’t allow you to choose between protocols – the only available one is the Catapult Hydra.

Also, there’s no kill switch feature, so if your connection to a VPN drops, you’re risking revealing your real IP address.

UltraVPN features

If you’re seeking a VPN with lots of features, then UltraVPN is not the one for you. This provider covers the most basic security points but overall, this is a rather feature-poor VPN option. However, the features that it does have are reliable and will secure your data from third parties.

IP leak prevention

In order to prevent possible IP or DNS leaks, UltraVPN has a feature called IP leak prevention. This feature is turned on by default, so you don’t have to go and turn it on when you download this VPN provider.

We’ve tested the ability of this feature and the results were successful. This feature prevented any leaks of my location, browser history, or any cache data. So you don’t need to worry about losing your security and anonymity.

Kill switch

All reliable VPN providers need to have a kill switch. This feature works in a way that when your connection with a VPN is compromised, it drops your internet connection, so your real IP and personal information can’t leak.

UltraVPN offers this feature, but we can’t really deem it a reliable one. During our tests, the kill switch took a couple of seconds to actually kill our internet connection. Unfortunately, during those fleeting moments, our real IP was completely visible to whoever wanted to see it. So, that’s why we can’t claim that this feature works as it’s intended to.

Password manager

The one really solid additional feature to UltraVPN that you don’t need to pay any extra is the PassWatch password manager. There’s no dedicated app for Windows or macOS, only the browser extension. However, there’s a mobile app for Android and iOS, but these apps look exactly identical to the browser extension.

With this password manager, it’s easy to add accounts, import passwords, and for users, it’s really easy to navigate.

Here are the features of this password manager:

• Password generator – generate a password with up to 32 characters, including upper and lowercase letters, numbers, and special characters. It did work during our tests.
• Identities – you can create a form with all your information, like full name, address, number, and email. It should work in a way that later when you need to provide this information in a form, you could fill it out automatically with one click. But we couldn’t make this feature work.
• Secure me – this allows you to clear the browsing history, cookies, etc. after closing the windows. However, we wouldn’t trust this feature too much, when there are other ways to clear your browsing history.
• Notes – create and store secure notes.
• Credit cards – you can store payment card information. However, you should be careful with trusting this password manager to keep this data safe.
• Security report – provides information about your password security.

Other notable features

There are a few more notable features that you can get with UltraVPN. You can pick and choose which domain to exclude from a VPN connection – this is UltraVPN’s split tunneling feature. Just like with password manager, you also get a free dark web monitoring feature. However, this is a rather limited security feature since it only checks for the email that was used to create your UltraVPN account.

Is UltraVPN safe?

It’s really difficult to recommend UltraVPN as a secure VPN provider. Especially when there are so many better VPNs that will ensure your data safety.

You expect a VPN tool to encrypt your information, keep you anonymous, secure, and not sell or collect your data for any purposes. However, that cannot be said about UltraVPN.

UltraVPN is owned by Aura Group and in their user agreements, they inform you that they keep the right to share your information with this company's other businesses. Additionally, they share your data with third-party providers that work with them, like Zendesk for chat support, Sendgrid for emailing services, and others.

The only security that UltraVPN does offer is that it encrypts your information online. So while outside threats can’t hack you, your information is not secure.

Encryption and tunneling protocols

UltraVPN states that they use unbreakable and military-grade encryption – AES-256 encryption. So your data can’t be hacked and decrypted by cyber criminals.

Also, there’s a very limited tunneling protocol choice: the two that are available are not the market standard for speed or security.

Especially when it comes to Catapult Hydra tunneling protocol, there’s very little known about its security. So it cannot be compared to the likes of WireGuard or OpenVPN.

Additionally, there’s no obfuscation feature present in this VPN’s package. So this isn’t a VPN that you should trust to work in China, or trust to mask your VPN connection.

Logging

Another sore topic for UltraVPN security is information logging. The good thing is that this provider doesn’t hide that they log certain information about their users, but that is about it when it comes to positives.

UltraVPN logs this information about you:

• What VPN location user connects to
• From what country the user connects to the VPN
• What version of the app do the users have
• IP addresses
• Device information when you’re browsing their websites

Also, the information that UltraVPN logs can be shared with law enforcement as well. The base country for this VPN is the US, a country that is one of the founders of the 5-Eyes Alliance agreement. The countries in the alliance can request the VPN providers to give them the user information.

Most reliable VPNs have a no-logs policy in place, which confirms that they don’t log any of their users' information, therefore there’s nothing to provide.

However, UltraVPN states that they don’t log your information while you’re connected to the VPN connection. That could be proven with an audited no-logs policy, yet there isn’t one here.

RAM-only servers

The VPNs that work on RAM-only servers are the most secure ones. This means that there are no physical servers where any of your information can be logged and kept for future use. RAM-only servers don’t store your information and they are wiped clean with every reset.

Also, RAM-only servers provide higher security to users, since then their data cannot be hacked or stolen, since there’s no log of that information or a physical server to hack.

The UltraVPN doesn’t work with RAM-only servers. Not even partially, no, all of their servers are physical, so whatever information about you that is logged is kept in a physical server.

Security and privacy audits

Independent audits are a way that reputable and secure VPNs to prove their security and privacy policies. That’s why all of the top VPNs have gone through independent audits, sometimes even a couple to solidify their security measures and prove that they really don’t collect user data for any purposes.

However, UltraVPN is not one of those top VPNs. This provider has never been audited. There’s no proof of how secure their encryption is, what information is or isn’t logged in their physical servers, and overall how secure it is to use this VPN.

So, overall, it seems that if you’re seeking a secure VPN that will certainly encrypt your data and won’t log it for future use, then UltraVPN isn’t the one.

Customer support

There are multiple ways you can contact UltraVPN customer support agents if you encounter any issues. However, all of the communication goes through their website and not the apps.

The customer support agents will answer your request in a moderate time frame when you contact them via live chat or email. We tried it out and sent out an email, and they came back to us in less than 48 hours.

However, if you prefer figuring the issues out yourself and just need a little help, there’s a vast library of guides and articles for you to read, and a useful FAQ page.

Is UltraVPN good and worth getting?

If you need a VPN for the bare minimum security – one that will encrypt your information and give you access to servers in different locations, then UltraVPN can be a good option for you. However, if you need assurance of your security online, so your data is protected and not stored or shared with third parties, this VPN isn’t for you.

Also, UltraVPN isn’t the best VPN for torrenting or streaming either, since it has unreliable speed results which will lead to lagging and be a waste of your time.

The VPN market is filled with so many great VPNs that it really takes a lot to stand out as a good and reliable option. Unfortunately, UltraVPN isn’t one to stand out for good reasons.

This VPN cost the same as any other mid-range VPN, however it doesn’t provide the same level of security or features. You only get 500 servers in 55 locations, 6 simultaneous connections, and very few features that might work on a good day. Further, if you’re working with sensitive information, UltraVPN doesn’t even ensure that your data won’t be collected or shared later on.

Therefore, we don’t recommend getting UltraVPN. Instead look through our best VPNs list to find a better, more secure, and overall cheaper VPN provider for yourself.

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