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Spaceship hosting review 2025


A fresh face in the scene, Spaceship hosting is owned by Namecheap – one of the largest independent domain registrars. Spaceship offers a one-stop platform where users can manage everything needed to launch and grow a website, including domain registration and security, email services, and hosting.

Since this provider has been making waves, I’m curious to see how it stacks up against top players like Hostinger and Bluehost. Below, I’ve reviewed its pricing, ease of use, performance, security, and customer support. Find out how it fares in this Spaceship hosting review.

⭐ Rating:
4.1
💵 Price:From $1.21/month
📑 Uptime guarantee:99.99%
⚙️ Hosting types:Shared, WordPress, and VPS hosting
🌎 Server locations:The US, Netherlands, Singapore
👨‍💻 24/7 live support:Yes
🔥 Coupons:Spaceship coupon 47% OFF

Spaceship hosting pros and cons

Akvile Tamasiuniene Ieva Jociūtė author sarunas karbauskas vincentas
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Our in-house research team and expert writers work hand in hand to regularly test hosting services and provide accurate and fact-checked information. Discover the ins and outs of how we test and evaluate website hosting providers.

48
Web hosts tested
1
Month uptime monitoring period
1748
Hours of extensive testing

Spaceship web hosting management – is it easy to use?

In terms of ease of use, Spaceship web hosting provides relatively user-friendly management processes and a modern interface. However, there are still a few kinks to work out when it comes to overall usability. For more advanced functionalities, Spaceship hosting uses the industry-standard cPanel.

Hosting setup process

The first thing you’ll need to do is decide on a Spaceship hosting plan that best fits your needs. Then, you can either try the plan for 30 days for free (payment details required) or purchase it outright. This is also where you have the option to choose paid add-ons for your plan.

Once you’ve checked out and purchased your plan, the setup process is straightforward and doesn’t require anything too technical. Here’s how you go about it:

  1. Head to your dashboard and click the Start a new hosting account button
  2. Pick a domain name to get started. Click the +Add domain button to see a drop-down list of domains associated with your account
  3. After selecting a domain, click Continue
  4. Link your free Spacemail mailbox to the chosen domain name. To do this, click Apply and then Continue
  5. Repeat the step above for your SSL certificate. You can choose between a PositiveSSL certificate from Sectigo or a FreeSSL plan from Let's Encrypt. The latter is currently available only for newly created hosting accounts
  6. Click Connect, and the system will automatically handle the rest of the setup process

Managing your website with Spaceship

Spaceship hosting has a proprietary dashboard for everyday website management tasks. It’s modern and clean, leaning toward minimalism. However, the dashboard still falls short compared to Hostinger’s smooth and intuitive hPanel or SiteGround’s sleek interface.

Some aspects could be more user-friendly. For example, I had a bit of trouble finding the hosting management panel on my first visit – it can be accessed through the library.

It seems that I’m not alone. User reviews indicate that some have faced similar issues with navigation and user interface. Meanwhile, others had trouble with missing features. While I’m willing to attribute some of this to it being a newer, still-developing platform, I’m relieved that Spaceship opts for the tried-and-proven cPanel as its hosting control panel.

cPanel is seamlessly integrated into the dashboard, allowing you to access advanced functionalities with a few quick clicks. Here, you’ll find features like a multi-PHP manager, email authentication, and SSH access.

Spaceship hosting performance

Reliable, fast, and capable of handling traffic seamlessly, the Spaceship web host truly shines when it comes to performance.

The uptime test for Spaceship’s service shows a 100% uptime with a reachability of 99.50%, indicating near-perfect availability and being well in line with its 99.99% monthly guarantee. That said, it’s worth noting that some users have reported occasional downtime, highlighting the importance of an uptime guarantee for peace of mind.

spaceship hosting uptime test results
Spaceship hosting uptime test results

I also took the opportunity to test its latencies and got an average latency of 212.99ms across all probes. Response times varied based on geographic location: New York had the lowest mean latency at 125ms, followed by London at 180ms, while Mumbai experienced the highest latency at 299ms.

LocationMean latency
New York, US125ms
London, UK180ms
Mumbai, India299ms

While the Spaceship web host has servers in the US (Phoenix, Arizona) and the Netherlands (Amsterdam), I opted for a US-based server. I’d expected some location-based latency fluctuations. However, I’d hoped for a lower mean latency for the US, ideally in the 20-50ms range.

With the Cybernews research team, I also ran page load time tests using the webpagetest.org tool. Here are the results:

Testing locationTTFB (time to first byte)LCP (largest contentful paint)Fully loaded time
Dulles, Virginia, US0.477s1.578s1.207s
Mumbai, India2.220s3.985s4.095s
London, UK0.735s2.108s1.575s

As you can see, Spaceship hosting showed great speed within the US – with speedy TTFB and fully loaded time and strong LCP. This suggests the infrastructure is well optimized for the US and suitable for handling moderate traffic. However, as expected, the Spaceship host did not perform as well in tests for the UK and India.

Finally, I also wanted to make sure that Spaceship hosting could handle traffic spikes. The stress test results showed that the system performed reliably under a simulated load of 50 VUs (virtual users) over 5 minutes and 12 seconds. A total of 6247 requests were processed at an average rate of 20 requests per second, with a peak rate of 41 requests per second.

Spaceship hosting stress testing results
Spaceship hosting stress testing results

Impressively, the system demonstrated strong stability, with no HTTP failures throughout the test. Response times also stayed steady, with a 95th percentile response time of 208ms, meaning 95% of requests were handled in 208ms or faster. The system maintained a stable performance, handling the load efficiently while keeping latency low.

Security features

Spaceship web host’s security suite might not be as robust as that of Hostinger or SiteGround, but it does cover the basics well, along with some extras. Let’s take a look at what it offers:

  • Free SSL certificates. Spaceship hosting provides a free SSL certificate per domain for the first year. SSL encrypts data between your website and visitors to protect sensitive information such as passwords and payment details.
  • Firewall. As the first line of defense, Spaceship’s built-in firewall protects cPanel accounts from malicious threats and unwanted traffic.
  • WAF (web application firewall). This feature monitors server requests, logins, and uploads to identify and block malicious traffic in real time.
  • Virus and malware monitoring. This scans files as they’re uploaded to the server for malicious code, viruses, and malware to catch potential threats and vulnerabilities early.
  • Website brute force protection. Spaceship protects against brute force attacks, where automated systems try to gain access to your site by guessing your login credentials repeatedly.
  • 2FA (two-factor authentication). This feature adds an extra layer of security by requiring a second form of verification to access your account. Spaceship hosting allows Universal 2FA which uses hardware keys, biometrics, and other methods for logins.
  • Automatic backups. This is available as a paid add-on, starting from $5.88 for 5 GB of storage. If you opt in, you can store up to one monthly, four weekly, and six daily backups on a separate server.

Spaceship pricing and hosting types

Spaceship currently offers three hosting services: shared, WordPress, and VPS hosting. Its shared hosting plans are the most sought-after. Here’s a look at these plans:

PlanFeaturesPrice
Essential5 domains with SSL certificates for the first year, 20GB NVMe SSD cloud storage, 1 CPU core, 1GB RAM, and 25 mailboxes$1.21/month
ProUnlimited domains with SSL certificates for the first year, 50GB NVMe SSD cloud storage, 2 CPU cores, 2GB RAM, and unlimited mailboxes$2.04/month
SupremeUnlimited domains with SSL certificates for the first year, unmetered NVMe SSD cloud storage, 4 CPU cores, 2GB RAM, and unlimited mailboxes$2.87/month

Spaceship offers three shared hosting plans, all with a 30-day money-back guarantee for first-time accounts. Plans start at an affordable $1.21/month, but this is only if you sign up for a biannual subscription. Opting for a monthly or yearly billing raises the price, which is pretty standard for the industry.

Considering its price, I find Spaceship fairly generous with its resources and features. All plans come with multiple domains and a free SSL certificate per domain, including the entry-level Essential plan, which comes with five domains. Meanwhile, the other two plans get unlimited domains and email accounts.

Additionally, all plans include NVMe SSD cloud storage, cPanel, and Softaculous App Installer. On the security side, you get a built-in firewall, WAP (web application firewall), and website brute force protection.

Easy on the wallet and yet providing great value, Spaceship is a great option whether you’re a small business owner, blogger, or hobbyist.

Spaceship customer support

Spaceship hosting has limited customer support options. Your options are between 24/7 live chat and email. Unfortunately, for those who prefer to read up and tinker independently, Spaceship doesn’t have a knowledge base.

Live chat✅ Yes
Email✅ Yes
Phone line❌ No
Knowledge base❌ No

To get a feel of Spaceship’s customer support, I reached out with some questions. I found its live chat remarkably responsive, with agents answering within 10 seconds every time. The agents I connected with were polite, professional, and eager to help.

For a fuller picture, I also went through user reviews. While my experience was excellent, it seems it’s not universally shared. Though in the minority, a few users expressed dissatisfaction, noting instances where agents were reluctant to assist.

My biggest concern with Spaceship is the lack of knowledge base. Without easily accessible guides, users will have to rely entirely on its agents to solve all issues, big or small. In turn, this could cause longer wait times, especially during peak periods. For now, I’ll chalk it up to growing pains since the provider is new and hope that Spaceship introduces a knowledge base soon.

Overall, aside from the absence of a knowledge base, I find Spaceship’s customer support solid, with efficient and quick agents. However, a little more consistency in its quality would build greater trust.

Final thoughts

To sum it all up, Spaceship has the potential to be a great hosting provider – right in the same league as Bluehost, Hostinger, and DreamHost. While it’s still finding its footing in some areas, I’d recommend Spaceship web hosting if you’re looking for a cheap, secure, and performance-focused host.

Feature
4.1
Fast, reliable, and secure hosting at an affordable price
Pricing
Spaceship currently offers only shared, WordPress, and VPS hosting. Its popular shared hosting plans start from a very affordable $1.21/month.
Ease of use
The provider’s proprietary dashboard looks modern but could be more user-friendly. Meanwhile, the standard cPanel is included for advanced tools.
Performance
Spaceship handles traffic surges well and is remarkably reliable, delivering an impressive 100% uptime that aligns well with its 99.99% monthly guarantee. It’s also fast, though there are minor location-based latency fluctuations.
Security
The provider might not have the most comprehensive security suites, but it covers the basics. Measures include free SSL certificates, a WAF, and website brute force protection.
Support
You can reach out for assistance via its 24/7 live chat or email. However, there’s no knowledge base.

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