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How to get rid of the “Congratulations You Won” pop-up virus

Your device is most likely infected with a virus if you see a lot of "Congratulations You Won" pop-ups. Upon infecting your device, it will generate intrusive ads, cause unwanted redirects, and fill your screen with banners.

This virus appears as a web browser pop-up, asking you to fill out a short survey to win an iPhone X, Samsung Galaxy S6, $1000 Walmart Gift Cards, etc. Filling out the survey exposes your private data to cybercriminals. Furthermore, it can lead to more malware infections and decrease your device's performance.

In this article, we will discuss what the "Congratulations You Won" pop-up virus is and how to get rid of it on Android, iOS, and Mac devices.

PRO tip

The easiest way to stop the “Congratulations” malicious pop-up is to use TotalAV AntiVirus for a full system scan. It will scan the files to neutralize the fraudulent program on your device using real-time protection and robust security features.

What is the “Congratulations You Won” virus?

“Congratulations You Won” is a browser hijacker virus that fills your screen with scam pop-ups and ads displayed by a malicious website. It disguises itself as a lucky lottery alerting you of valuable prices, like iPhone X, Playstation 4, gift cards, and more.

congratulations you won virus

After infecting your device, it will regularly display a fake lottery pop-up window asking you to fill in personal information. This information can be used for further exploitation and more serious malicious activity.

This virus will also display a bunch of unwanted ads. Clicking on them may redirect you to fraudulent websites that will install more malware on your device.

Name“Congratulations You Won” virus
TypeBrowser hijacker, pop-up virus, adware
DeviceiOS, Android, macOS, Windows
SymptomsSeeing the “Congratulations you Won” pop-up, increase in other unwanted ads, decreased web browsing performance.
DamageLeaking personal information, compromised browser privacy, increased malware infection risk.

Why am I seeing “Congratulations You Won” pop-up ads?

You see these ads because your device has been infected with said malware or you are redirected to its website from somewhere else. You can use adblockers to disable the redirect, however, you will have to take additional steps to clear out the infection from the device.

Browser hijackers alter your web browser settings – “Congratulations You Won” regularly displays the fake lottery pop-up window to steal your data. Moreover, it will force the browser to show more intrusive ads. Clicking on them might download additional dangerous applications to your device.

Such potentially unwanted programs (PUPs) often enter user devices via "bundled software" installation. Developers hide PUPs within other programs, concealing them in "Advanced/Custom" installation options. Unsuspecting users accept to proceed with the installation, unaware they agree to install adware. The virus then alters browser settings to display the lottery pop-up and other unwanted ads regularly.

How do I know if my device has virus damage?

If your device works slower than usual and you see a lot of unwanted web browser activity, you should suspect a virus is infecting it.

Here is a list of a few symptoms that could indicate the “Congratulations You Won” virus:

  • The fake lottery pop-up window. Your device has caught the virus if you suddenly start seeing regular “Congratulations You Won” pop-ups. They usually begin with "Congratulations, iPhone user" or "Congratulations, You Won Android" and similar fake messages.
  • Irritating ads. This malware often fills your screen with other unwanted advertisements. They might stick to your screen, follow wherever you go, display ad banners, and often lead to suspicious websites promoting questionable services.
  • Slow web performance. Because fraudulent ads take additional time to load, your browser will work slower once it contracts the virus.
  • Unrecognizable browser add-ons. Adware frequently tries to install additional malicious software on your web browser. The chances are you have the virus if you find unrecognizable web browser add-ons you haven't installed yourself.

How to get rid of 'Congratulations you won' pop-up virus on your device

The process of removing the 'Congratulations you won' pop-up virus will slightly vary depending on what device you’ll be cleaning up. Therefore, we have prepared a few guides on how to get rid of this virus on your device.

How to get rid of the “Congratulations You Won” pop-up virus on Android

Removing the "Congratulations You Won" infection from an Android mobile device is a two-step process. First, you have to clear the virus from your smartphone. You can do it manually or use a reliable antivirus tool to get the job done.

Here's how to clear the infection from the Android on your own:

Step 1. Remove the unwanted app from your phone

  1. Go to Android Settings and scroll down the Apps section and click on it. android settings app
  2. Click on Manage Apps and look for a suspicious entry. Manage apps on Android settings
  3. Find the unwanted app in the list > click on it to open App info > and click the Uninstall button. android-app-info

Step 2. Remove the virus from your Android browser

  1. Follow the same steps to Android Settings > Apps > Manage Apps and click on the browser.
  2. Choose the Force stop and then the Clear data. chrome-android

How to get rid of “Congratulations You Won” pop-up virus on iPhone

Getting rid of this adware on an iPhone mobile device is just as easy as anywhere else. Follow these simple steps:

Step 1. Remove the virus from the browser

  1. Go to iPhone Settings and select the browser you use. iphone-settings
  2. Click on Clear History and Website Data and follow the instructions. iphone-clear-data

Step 2. Neutralize the virus by manually blocking JavaScript on Safari

This step might be needed if the one before did not work.

  1. Go to iPhone Settings > locate Safari and select it > click on Advanced at the bottom of the screen. iphone-advanced-settings
  2. Toggle the JavaScript slider to OFF to prevent Safari from loading third-party malicious code. iphone-javascript-off

How to get rid of “Congratulations You Won” pop-up virus on Mac

You have to stick to the following steps to disable the “Congratulations” pop-up ads on a Mac.

Step 1. Stop the unwanted application processes

  1. Go to the Apple menu, open the Go dropdown menu, and select Utilities. mac-utilities
  2. Locate the Activity Monitor and double-click on it. mac-activity-monitor
  3. Find the virus and click on the X icon to Stop the process. mac-stop-process
  4. Select Force Quit to confirm the operation.

Step 2. Remove the infection from your device

After stopping the virus processes on your Mac, you need to wipe the infection from your device. Otherwise, it could continue altering the browser settings putting you at risk.

  1. Click on Go on the Apple menu and select Applications.
  2. Find the unwanted program and drag it to the Trash/Bin.
  3. On the Apple sidebar, click on Finder and then Empty Bin.

Step 3. Verify the virus is removed

If you want to be sure you completely removed the infection, follow these additional steps.

  1. Click on the Apple menu logo and go to System Preferences near the top of the list. mac-system-preferences
  2. Select Users & Groups and click on the Login Items tab to reveal all applications that automatically start when you log in. users-and-groups
  3. If you find the virus on this list, select it and click on the minus icon to prevent it from powering up.

How to get rid of “Congratulations You Won” pop-up virus on Windows

Removing the "Congratulations" adware from Windows takes only one step. The following instructions are written for Windows 10 and 11 users, however, the process is relatively the same for the older versions.

  1. Right-click on the Start menu and select Apps and Features (named Installed apps in some versions). windows-installed-apps
  2. On Windows 10, Find the program you want to uninstall and left-click on it, then click Uninstall; on Windows 11, find the unwanted app on the list and left-click on the three dots on the right side, then select Uninstall. apps-windows

How to get rid of the “Congratulations You Won” pop-up virus on your browser

When dealing with browser hijackers, you need to make sure the infection is cleared from the web browser environment. Sometimes the PUP might not show on the installed applications list, or it's not fully removed from the browser during the uninstall process. It's best to ensure your browser is restored to default values to guarantee it is safe.

How to remove the "Congratulations" pop-ups on Google Chrome:


  1. Click on the three dots in the upper right corner of the Chrome browser.
  2. Select Settings near the bottom of the list. settings-chrome
  3. Go to the Reset and clean up option.
  4. Click on Restore settings to their original defaults. Reset-and-clean-up
  5. Confirm it by clicking on Reset Settings. reset-chrome-settings

How to remove the "Congratulations" pop-ups on Mozilla Firefox:

  1. Click on the three horizontal lines in the upper right corner and select the Help option. mozilla-help
  2. Select More troubleshooting information. more-troubleshoot-info
  3. Click on Refresh Firefox on the right side. firefox-troubleshooting-information
  4. Confirm by clicking on the Refresh Firefox again. refresh-firefox

How to remove the "Congratulations" pop-ups on Safari:

  1. Open Safari, click on the Safari section on the top, and go to Preferences. safari-preferences
  2. Select the General panel on the top of the opened window and check the Homepage field. Make sure that the web page address is the one you want to see as your Safari start-up page. safari-general
  3. Now select the Extensions panel located on the right side of the same panel on the top. Uninstall any unwanted extensions found there. safari-uninstall-extension
  4. Go to the Websites panel and click on Notifications.
  5. Deselect Allow websites to ask for permission to send notifications, as seen in the image below. Allow-websites-to-ask-for-permission
  6. Go to the Privacy tab and click on Manage Website Data.
  7. In the newly opened window, select the Remove all option.
  8. Lastly, go back to the Safari home screen (step 1), find the Develop dropdown menu on the top list, select it and click on Empty Caches. empty caches on safari

How do I prevent viruses on my device?

You can avoid virus infections by adding an additional layer of protection whenever you browse online. Applying cybersecurity protection now will prevent unnecessary troubles in the future.

  • Use antivirus software. Antivirus is the number one go-to tool for malware protection. Reliable antiviruses like TotalAV will perform a full system scan identifying and neutralizing unwanted programs. Moreover, it will prevent infection if you accidentally click on an infected backlink.
  • Do not install suspicious programs. Download the software only from its official website or a trusted third-party vendor. Furthermore, do not rush to click the “next” button during software installation. It can hide unwanted programs inside and place more malware on your device.
  • Regularly update your apps and operating system. Software updates often fix critical vulnerability issues. If you don't apply updates on time, you risk infecting your devices with viruses. Cybercriminals target unpatched devices with malware that exploits existing vulnerabilities.
  • Do not click on suspicious links. Cybercriminals use Phishing to spread infectious backlinks via emails. Moreover, they can hack social media accounts to post fake messages on friends' timelines or chat rooms. Double-check the backlink's target destination and inspect it for suspicious elements before clicking.
  • Be mindful of public Wi-Fi hotspots. Hackers often target public Wi-Fi networks because they lack sufficient cybersecurity protocols. Always use a VPN if you browse on public Wi-Fi. Moreover, avoid banking operations or using passwords on it to protect your data from Man-in-the-middle attacks.
  • Beware of fake messages. If something is too good to be true - it probably is. Pay close attention when a malicious pop-up offers you $1000 gift cards within a time limit. Hackers aim to create a feeling of urgency using various fake messages to trick you into clicking.


Being infected by this virus is particularly annoying because it interferes with your browsing experience. Not only does it display unwanted ads and fill your screen with pop-ups, but it can also lead to more dangerous infections.

However, removing the virus is straightforward. You can use professional antivirus services like TotalAV to scan your files. Or you can follow outlined steps to do it manually. Either way, your device should be clear in no time, and you can continue browsing safely.

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