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EE claims to block one million scam calls daily

Editor

Updated on: 19 August 2022

The network operator EE said that it blocks up to one million scam calls per day thanks to its upgraded technology.

EE claims that it has blocked 11 million spam calls in total since the technology’s inception in July 2022.

The upgraded firewall technology leverages AI “to review calls passing through UK Calling Line Identification (CLI) from other countries and blocks those pretending to be based in the UK.” Run by international scam networks, scam calls often come from international locations posing to be from UK-based numbers for legitimacy.

The new technology serves EE, BT, and Plusnet customers, as well as many others, as it prevents all inbound calls from international locations using UK numbers from being forwarded to other networks.

“We are investing in the latest technology to ensure as many scam calls as possible are blocked before they reach our customers. Everyone should feel confident answering their phone or reading a text message without the fear of potentially getting scammed,” Chris Howe, Customer Care Change Director, commented.

The upgrade follows last year’s introduction of a similar text anti-spam filter, which allowed EE to block 200 million scam texts since the filter’s launch.

“This new international call blocking technology, combined with the 200 million scam texts blocked from our mobile network, means our customers can count on EE to have the safest network,” Howe said.

If you receive a suspicious call, EE recommends texting the phone number and incident to 7726, free of charge, so your mobile phone provider can investigate further and blocking the number.