one.com review 2025: features, pricing and suitability
one.com is a budget-friendly website builder and hosting service designed to craft a stellar website, set up a professional email, and attract users – all on one platform. Launched in 2002, it’s now the number one CMS provider in Sweden and Denmark that supports nearly 1 million users in over 140 countries, offering customer support in nine languages.
The platform makes building a website easy with AI tools like Website Builder GPT and Google Gemini AI integration for WordPress. It also provides flexible hosting, domain registration, and built-in email services. As a full-suite CMS for website building, hosting, and everything in between, it might be the right choice for you.
I partnered with the Cybernews research team to create this in-depth review. It covers one.com’s main features, pricing, and benefits to help you make the right choice. Let’s dive right in.
Pros and cons
Pricing and plans
Here’s a breakdown of the website builder plans, including what it offers, starting prices, and renewal costs. Note that every plan comes with a Beginner Hosting plan as a bonus.
| Plan | Features | Initial price (per month) | Renewal price (per month) |
| Starter | Free domain Drag & drop page builder 5 published pages AI website creation AI-powered writing assistant Customisable templates Access to free images 50 GB SSD storage Unlimited mail accounts | $1.99 | $10.99 |
| Premium | Everything in Starter, plus: Backup and restore Social media components Embed custom code | $2.99 | $14.48 |
| Business + Ecommerce | Everything in Premium, plus: Google Business listing Google Reviews Google Analytics SEO Scan Online shop features Add unlimited products Accept payments | $4.99 | $22.99 |
one.com gives you a discount for the first year on all plans, which makes it more affordable at the start. You also get a 14-day free trial to test the Website Builder before committing. After the first year, prices go up to the standard rates.
Your subscription renews automatically unless you cancel at least 30 days before the renewal date. The site sends an invoice 60 days in advance with the exact cancellation deadline. To avoid being charged, I recommend checking the invoice details and cancelling on time if you don’t want to continue using the service.
Ease of use
one.com has a Website Builder that makes it easy for anyone to create a professional website, even if they have no technical skills. It has an intuitive drag-and-drop editor and AI tools to help speed up the process. You can add text, images, videos, and contact forms by dragging them onto your page.
You can start with a 14-day free trial to try it out with no commitment. You can move things around freely to design your site exactly how you want. Changing colors, fonts, and sizes is easy with clear, user-friendly menus, hence making website design simple and stress-free.
The platform also uses AI to make things even easier. The AI Onboarding Assistant asks for basic details like your business type, website name, and contact info. Then, it automatically creates a website with ready-to-use content, sections, and buttons.
This saves time and makes sure your website matches your needs. For example, if you're making a site for an organization, you can describe its purpose, and the AI will generate relevant text and design elements for you.
The AI gives you a great starting point, but you’re in full control of your website. You can easily add, remove, or move things around using the drag-and-drop editor. You can also change text, upload your own pictures, and add videos to make the site truly yours. This way, even though the AI helps, your website will still match your personal style and brand.
one.com is designed for people with no technical skills. The mix of AI assistance and a simple editor means you don’t need to know how to code. And if you ever need help, the platform provides customer support and helpful guides to make the website-building process smooth and easy.
Templates and design
one.com offers a wide range of ready-made website templates for different needs, including business sites, online stores, blogs, and personal portfolios. Setting up your website is easy – you just pick a template from a wide selection designed for different businesses and styles. These templates give you a ready-made design that you can change to match your needs.
These templates are designed to look modern and professional while working smoothly on all devices, from phones to computers. Whether you prefer a simple, clean design or a bold, image-heavy layout, the website has options to suit your style.
I also noted how intuitive the personalization process is. You can change the layout, choose different fonts, and adjust colors to match your brand or personal taste, no matter the template. Unlike many alternative web builders, you can tweak the template as much as you like, with little to no limitations.
Business and eCommerce tools
one.com makes it easy for small businesses and entrepreneurs to start selling online. You can list products, set prices, and organize items into categories.
The platform works with trusted payment providers like PayPal and Stripe, making sure transactions are safe and reliable. However, it doesn’t offer as many payment options as bigger eCommerce platforms like Shopify. Managing orders is simple – you can track purchases, update inventory, and respond to customer questions all in one place.
It is great for small businesses or anyone new to online selling. But if you need advanced features like multi-currency support, detailed sales reports, or extra app integrations, you might need a more specialized eCommerce platform.
I also noted a unique online booking feature that simplifies scheduling for you and your clients. Users can book appointments in a real-time calendar and get reminders about the booking to reduce no-shows. Meanwhile, you can manage all things scheduling from a single dashboard, making it more convenient than outsourcing it to another tool.
SEO and marketing tools
one.com comes with easy-to-use SEO tools to help your website rank on search engines like Google. You can edit meta titles, descriptions, and image alt text to improve your site's visibility. Plus, all templates are mobile-friendly, which helps with search rankings. The platform even lets you preview how your site will look in search results and provides AI tips to improve your SEO.
For marketing, the platform includes built-in email tools so you can send newsletters right from your website dashboard. An AI assistant helps you write professional and engaging emails quickly.
If you want to attract more visitors, the site also offers guidance on Google Ads and connects with social media for easy content sharing. These features make it a great option for small businesses looking to grow their online presence.
Customer support
Multilingual customer support with a highly personalized approach to every user is where one.com shines among the competition. The table below gives a simple breakdown of one.com’s customer support options, including when they’re available, how fast they respond, and the languages they support. Whether you need quick help through live chat, detailed answers via email, or prefer to find solutions on your own using tutorials and a knowledge base, the platform offers multiple ways to assist you.
| Support option | Availability | Response time | Languages |
| Live chat | 24/7 | Business hours | 9 languages |
| Email support | 24/7 | Within 24 hours | 9 languages |
| Phone support | Business hours | 10am to 2pm (UTC) | 9 languages |
| Knowledge base | 24/7 | Instant | 9 languages |
| Video tutorials | 24/7 | Instant | English |
Final verdict: is one.com worth it?
one.com is a great option for beginners, bloggers, and small businesses looking for an affordable and easy-to-use website builder with AI features. Its drag-and-drop editor, built-in SEO tools, and eCommerce functions make website creation simple, even without technical skills. However, advanced users and larger eCommerce businesses might find its customization and scalability limited compared to more powerful platforms.
Overall, it offers great value, especially with its first-year discounts, multilingual support, and AI tools. If you’re looking for a straightforward website builder with essential features, one.com is a solid pick.
FAQs
How secure is it to use one.com?
one.com keeps websites secure with SSL certificates, DDoS protection, and regular security updates to safeguard user data. So far, there have been no known data breaches, and external security checks have shown it to be safe. With these protections in place, it is a reliable choice for websites and online businesses.
How reputable is one.com compared to other website builders?
one.com has been helping people build websites since 2002, with nearly one million customers in over 140 countries. It’s known for being affordable, offering one of the first AI-powered tools in WordPress, and providing strong customer support in different languages.
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