Sixty

Last updated: 18 December 2025

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Sixty is a customer feedback and review management platform designed for businesses aiming to harness authentic user reviews for growth. It streamlines the collection, management, and display of customer feedback, making it ideal for ecommerce stores, SaaS businesses, and service providers.

Pricing Model

Subscription-based (price varies by plan).

Monthly Visitors:

Undisclosed; typical for B2B SaaS platforms.

AI Categories:

Productivity & Office Tools

AI Task Management Tools

AI Productivity Tools

What is Sixty?

Sixty is a modern review management and customer feedback tool that enables businesses to collect, organize, and showcase authentic customer reviews from multiple touchpoints. In an era where customer opinion greatly influences purchasing decisions, having a platform designed to maximize the impact of positive reviews can be a powerful advantage.

Built for ecommerce, SaaS, and service-based companies, Sixty empowers users to automatically request feedback, moderate submissions, and publish reviews across sites and marketing channels. Its automation and widget customization help brands build trust and boost sales with verified, real-user testimonials.

Key Features:

Automated Review Requests:
Sixty can automatically trigger review requests post-purchase or after a completed service, ensuring consistent feedback collection without manual intervention. This feature saves time and maximizes review volume.
Customizable Review Widgets:
Businesses can use customizable widgets to display reviews on websites, product pages, or landing pages. These visual tools help convert browsers into buyers by building trust at key touchpoints.
Multi-Channel Review Collection:
Sixty enables collecting reviews from email, SMS, website forms, and even QR codes, making it easy for customers to leave feedback on their preferred channels.
Moderation and Filtering Tools:
Admins have robust moderation controls to filter spam and highlight top reviews. This ensures only authentic, high-quality feedback is showcased.
Analytics and Performance Insights:
The platform provides detailed analytics on review volume, sentiment trends, and conversion impact, enabling businesses to refine their customer engagement strategies.

What makes Sixty unique?

What sets Sixty apart is its focus on seamless automation and omni-channel review collection, allowing businesses to reach customers wherever they are. Its deep customization options for display widgets enable brands to tailor the customer experience and match their unique aesthetic.

Additionally, Sixty's advanced analytics dashboard offers insights beyond basic review collection—businesses can interpret sentiment, monitor changes over time, and directly correlate reviews with sales performance, which is not always standard among competitors.

Pros and Cons

Benefits

Highly automated, hands-off approach to collecting and displaying reviews.
Multi-channel capabilities increase the amount and diversity of user feedback.
Customizable widgets help boost on-site trust and conversions.
Detailed analytics provide actionable insights for business growth.
Robust moderation ensures quality and authenticity of reviews.

Considerations

Subscription costs may be prohibitive for small or early-stage businesses.
Requires some technical setup to fully integrate with existing websites.
Results depend on customer participation—may need effort to incentivize reviews.
Not all features may be available on lower-tier plans.

Who is using Sixty?

Ecommerce Managers: Online store owners and ecommerce managers can use Sixty to increase product trust with authentic reviews, leading to higher conversion rates and reduced return rates.

SaaS Companies: Software companies benefit from Sixty’s streamlined feedback collection, which helps them improve product offerings and market trustworthiness by showcasing verified user testimonials.

Service Providers: Businesses in hospitality, healthcare, or consulting leverage Sixty to gather service reviews, building reputation and attracting new clients through positive customer stories.

Continuous Platform Evolution

Since launch, Sixty has expanded from basic web-based review collection to supporting email, SMS, and on-site form feedback, reflecting demand for omni-channel capabilities.

Recent updates have introduced enhanced automation—such as triggers based on customer lifecycle events—and tighter integrations with ecommerce and CRM platforms for richer, actionable data.

The addition of an advanced analytics module and customizable widgets has further positioned Sixty as a comprehensive solution not just for collecting, but also for leveraging, customer reviews in growth strategies.

Pricing

Plan	Price	About
Starter Plan	$29/month	Ideal for small businesses or startups needing basic review collection and display tools.
Growth Plan	$79/month	Adds advanced automation, widget customization, and increased volume allowances.
Enterprise Plan	Custom pricing	Includes all features, with custom integrations, dedicated support, and advanced analytics.

Verdict

Sixty stands out as a flexible and highly automated solution for modern businesses seeking to build trust and drive growth through customer feedback. Its multi-channel collection, customization, and analytics tools make it a solid choice for serious ecommerce, SaaS, and service brands.

While its tiered pricing may pose a barrier for smaller companies, the platform’s depth and scalability provide clear ROI for growing teams. For organizations prioritizing transparent, authentic, and impactful review management, Sixty is a platform worth considering.