Norton password manager review 2024

Norton Password Manager is a basic tool that covers everything you need for simple password management, including ease of use, top-notch security, a password generator, an autofill feature, and more. However, it doesn’t provide any game-changing features that would elevate this product to a premium level.

With the help of the Cybernews research team, I tested Norton's password manager on different devices and compiled this review to share my insights.

	NordPass	Norton Password Manager
⭐ Rating:	4.9 ★ ★ ★ ★ ★	3.8 ★ ★ ★ ★ ☆
🥇 Overall rank:	#1 out of #19	#15 out of #19
🔥 Coupons:	NordPass coupon 58% OFF	Cybernews Password Manager Coupons
💵 Price:	From $1.24/month	Free
✂️ Free version:	Yes, plus a 30-day money-back guarantee	Yes
🔒 Encryption:	XChaCha20	AES 256-bit
🖥️ Platforms:	Windows, macOS, Linux, Android, iOS	Windows, Mac, Android, iOS
🌐 Browser extensions:	Chrome, Edge, Firefox, Opera, and Safari	Chrome, Safari, Firefox, Edge, and Brave

Norton Password Manager review – pros and cons

Visit Norton Password Manager to learn more about the features

Norton Password Manager review – key takeaways

Norton’s password manager is a quite simple tool that offers basic features. It does so completely free of charge and provides pretty solid security to your passwords. Therefore, if you don’t want any extra features like password health reports or a data breach scanner and are simply looking for secure password storage, then Norton Password Manager might be the ideal tool for you.

Here’s a short overview of Norton Password Manager:

• Security. With this password manager, you get basic security. The provider does employ the leading AES-256 encryption and follows a zero-knowledge architecture. However, you won’t find extra security measures such as 2FA on the desktop version.
• Ease of use. It’s safe to say that Norton’s user interface is modern-looking and quite intuitive. The browser extension is available with numerous browsers, such as Chrome, Safari, Firefox, Edge, and even Brave.
• Features. As lovely as having a free password manager sounds, Norton’s password manager lacks some features that simplify password management. For example, it doesn’t offer secure password sharing or password health reports, which may be a bit of an inconvenience to some users.
• Price. Norton Password Manager makes up for its lack of features by being entirely free. You can either get it as a standalone product or as part of Norton’s full suite of security software.

Norton Password Manager plans and pricing

Although Norton Password Manager is available as a standalone product for free, this provider also offers numerous other products. The premium paid options include the password manager with all the other safety features. Here’s a quick summary of what you can get from Norton:

Features	AntiVirus Plus	360 Standard	360 Deluxe	360 for Gamers	360 with LifeLock Select	360 with LifeLock Advantage	360 with LifeLock Ultimate Plus
Price	$29.99/year	$39.99/year	$49.99/year	$44.99/year	$79.99/year	$199.99/year	$299.99/year
Number of devices	1	1	5	3	10	10	Unlimited
Malware protection	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes
Virus protection	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes
Password manager	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes
VPN	❌ No	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes
Parental controls	❌ No	❌ No	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes
Privacy monitor	❌ No	❌ No	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes
Dark web monitoring	❌ No	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes	✅ Yes
Cloud backup	2GB	10GB	50GB	50GB	250GB	250GB	500GB

Is Norton Password Manager safe?

Yes, Norton Password Manager is safe for everyday use. Norton employs top-tier AES-256 encryption to secure your password vault. This is one of the strongest encryption ciphers that are unbreakable even by brute force. Plus, the company undergoes regular independent audits for penetration testing and vulnerability assessments. This provider is also certified for ISO 27001 and ISO 27001 Type II security standards and SOC Type II compliance. For context, ISO is an internationally recognized standard for information security management, and SOC evaluates an organization’s internal protocols for client data protection.

I have to add that in December of 2022, Norton's password manager experienced a massive credential stuffing attack that affected thousands of customers. However, Norton’s security infrastructure wasn’t compromised. All in all, Norton is definitely a safe password manager that you can trust with your passwords.

Norton Password Manager compatibility and ease of use

Norton Password Manager doesn’t offer an application for Windows and macOS users. However, you will find browser extensions for Chrome, Firefox, and Edge browsers. In all fairness, I wasn’t particularly thrilled about the absence of a desktop application. I had tested this provider on MacOS Sonoma and Android version 14. Overall, Norton’s password manager is quite easy to navigate as the interface is not cluttered with unnecessary features.

Norton Password Manager mobile app

The mobile app provides all the same features the browser version does. Plus, the interface is consistent on both apps, so I’m sure no one will have any issues with it. You can see the same sections in your vault, namely your Favorite, Logins, Wallet, Addresses, and Notes. Also, I have noticed that the application automatically enables the biometric login feature, allowing you to access the app without entering your master vault password. On the mobile app, you can also set up a PIN that could also be used to unlock the vault quickly.

Norton Password Manager browser app

The interface on the browser extension is quite modern-looking and not cluttered with unnecessary items. Everything is conveniently displayed on the left side and feels pretty intuitive. You can add new items, be it a new password or a new credit card, by clicking on the “+” symbol in the bottom right corner. You can even set up a passwordless vault unlock which allows you to unlock the vault with a single tap from your phone. I’m definitely a fan of Norton’s simplicity and consistency throughout both apps.

Norton Password Manager features

Norton Password Manager doesn’t offer a fancy suite of security features. But it doesn’t mean that it can’t be a modest tool for your online safety. This password manager is able to cover basic password manager qualities and help you to protect your logins. Here’s a quick overview:

Feature	What does it do?
Password generator	Creates complex passwords of your chosen length.
Form filling	An autofill feature for filling in your credentials.
Wallet	Lets you store and access your card or bank account information for easier payments.
Safety dashboard	Overviews the strength of your passwords and gives you a safety score.
Passwordless vault unlock	Allows you to use the mobile app to unlock your vault faster.

Norton password generator

The staple feature of every password manager. You can find it on both Norton’s browser extension and the mobile application. What I found truly impressive is that Norton’s password generator can generate passwords as long as 64 symbols. Plus, it lets you add password features like letters, mixed case, numbers, and punctuation.

Another useful thing is that Norton indicates whether the password of your choice is strong enough. Users will see color indications – green indicates a strong password, orange is for weak passwords, and red is for super weak ones. What I also enjoyed is that it even tells you the time needed to crack the password. For example, if I chose a strong password of 58 symbols, it would take millions of years to crack it.

The only issue I have with this overall great password manager is that on the mobile application, users will not be shown the password strength indication. Therefore, you’ll need to rely on your knowledge to craft a truly strong password.

Autofill

What I appreciate about Norton is that although it offers a free password management service, it still includes an autofill feature. Yes, I have found that it can be inconsistent at times, and the password manager icon doesn’t always pop up, but for the most time, it worked quite well. As for form filling, it doesn’t work. You can enter your personal information under the Address section in your vault but after trying form filling on four different platforms, I had no success. Therefore, I have to say that with regard to autofill and form filling, don’t expect much, and you will not be disappointed.

Norton Password Manager Wallet

Norton Password Manager allows you to store multiple credit cards in the Wallet section. You can choose the payment type, whether it’s a credit card or bank account information. Then, you can fill in all the other required information and secure it with a vault password. You can use it later on when making purchases online.

Just like the autofill feature, Norton may not always do an excellent job filling in your credit card information. It’s a highly convenient feature with some minor hiccups, so you should keep that in mind.

Safety Dashboard

Norton’s latest feature is the security dashboard. It’s an overview of your passwords and their strength. What I truly liked about this dashboard is that once it alerts you that your password is no longer considered strong, you can click on Autochange now, and it will automatically give you a new strong password.

At the top, users can see their overall safety score and see how many of their passwords are weak, old, or duplicates. Once you know this, you can take action and change these passwords into stronger ones.

It’s definitely my favorite feature. It makes sure all of my passwords are strong enough and saves me a lot of hassle since I don’t have to think of new ones myself.

Norton Password Manager customer support

Norton has a range of customer support options, including a quite extensive knowledge base which I found sufficient to answer the most common questions. Here are other types of available customer support:

Option	Availability
24/7 live chat	✅ Yes
Email support	❌ No
Knowledge base	✅ Yes
How-to guides	❌ No
Phone support	✅ Yes

Additionally, there’s a community forum that could assist you with answering some questions and social support that connects you to Norton’s support team through Facebook or Twitter.

I tried reaching out to a support agent through live chat, and the process was quite cumbersome. To contact the live agents, I was first connected to the chatbot. After saying that the chatbot was not helping me, my account first had to be approved by the agent. Only then I was able to talk to an actual support agent. The process took around 5-10 minutes and is only available to paid users.

Plus, I think the information they provided was inconsistent. For example, they claimed Norton’s password manager is only supported on Windows when you can find both macOS and Windows versions on their website.

Overall, the quality of support is quite subpar unless you have some very basic questions that you can find the answers to in the knowledge base.

Conclusion

All in all, Norton is definitely a great option as it’s secure, intuitive, and doesn’t cost you anything. However, it’s missing some extra features like passkeys or secure password sharing that would make Norton Password Manager a truly outstanding product. Plus, the autofill feature and customer support are where Norton falls short, so this provider could definitely do better.

How I tested the Norton password manager

To determine whether Norton Password Manager is worth your attention, I tested it thoroughly using Cybernews password manager testing guidelines. I tested the browser extension on my Macbook Air M2 Sonoma device and the mobile app on the OnePlus 10T phone with the Android 14 version.

Together with the Cybernews research team, I created a Norton account and dived into their password manager. I tested all available features like a password generator and autofill to see how well it works. Everything you’ve read in this article is based on personal experiences and extensive research, so you can weigh the pros and cons of this password manager before making a decision.

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