Wearable tech is often advertised as a tool that leads to positive changes. One user shared how their progress led to unexpected consequences, which might cost them another $350.
The Reddit user, who recently bought an Oura smart ring to improve their health, revealed that the purchase was enough motivation to start sleeping better, moving more, and eating healthier.
This resulted in them losing eleven pounds in two months, making their ring feel loose on their finger.
The user online shared that they would like to change the ring or even get an upgrade but are not sure how since they had already spent $275 just two months ago.
The Redditor shared that they would be willing to upgrade to Oura’s latest smart ring, which costs at least $350.
Their question started an online discussion, with other users sharing their experiences. This also revealed the issue of not knowing what to do when a wearable becomes simply too loose or too big.
The problem can often be solved by getting a tighter band on smartwatches. However, the same can’t be applied to smart rings.
One of the users suggested that the ring could be worn on “a thicker finger,” as Oura doesn’t have a program that could allow replacements in such circumstances.
Another way out of the situation could be to sell the ring and buy a new one.
One user said they kept their ring by getting “some little mushy ring sizers that fit inside the ring to make it fit.” The person also added that they “only use it on the portion without sensors,” so it doesn’t affect their data metrics and charging.
Ring worked! But now I have a problem.
byu/BokSurat inouraring
“I ended up buying these ring spacers and put it on the side without the sensors and it fits great again. [...] I have another 10 pounds to my goal weight and by then i'll probably update to a gen4 as a celebration for the hard work and a deterrent to not put the weight back on,” wrote a user who found their ring too big after losing 17 pounds.
While users shared their best practices, Oura Ring customer support reacted to the Redditor’s post by asking them to contact the company to find the right solution. After that, the user updated that the company was providing them with a replacement.
Oura’s decision received positive feedback from other users, as this seems to be a common issue. However, the question remains whether the smart ring seller and other companies such as RingConn, Samsung, Ultrahuman, and others would consider making this a standard practice.
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