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Norton Secure VPN review 2024

Price: From $2.49/month
Servers count: 1,000 + servers in 29 countries
No logs policy: No logs
Simultaneous connections: 10
Streaming services: BBC iPlayer, Max
Coupon:
Things we like:
Things we don't like:
4.2
#6 out of #42
Compatible with:

Norton Secure VPN is one of the top VPN providers in 2024. With prices as low as $2.49/month, it’s a budget-friendly solution with options to scale and cover more devices according to your needs.

With Norton Secure VPN, you can enhance your virtual security and privacy on Windows, macOS, Android, and iOS devices – you can cover up to 10 devices at once. The VPN ensures top-notch AES-256 encryption and comes with such useful features as a kill switch, ad blocker, and Wi-Fi Security.

For this comprehensive Norton Secure VPN review, we assessed the many different aspects of this VPN provider. Continue reading to learn all about the application and why it has been listed as one of the top VPNs in 2024.

Norton VPN pros and cons

Norton Secure VPN review: key takeaways

Norton Secure VPN is an online security solution that’s built to maintain anonymity and privacy while you surf the web. By encrypting traffic, this application protects you against third-party trackers that may include Internet Service Providers (ISPs) and even the government.

  • Safety. Norton Secure VPN uses strong encryption, reliable tunneling protocols, and an effective kill switch to ensure enhanced online safety.
  • Performance. Although the VPN only uses OpenVPN and L2TP/IPSec tunneling protocols, it manages to retain around 74% of the original internet connection speed. While not the fastest VPN on the market, Norton Secure VPN can offer decent performance.
  • Streaming and torrenting. Norton Secure VPN has an undisclosed number of servers in 29 countries, which isn’t a lot compared to the top players in the market. Unfortunately, the VPN isn’t optimal for streaming and torrenting as it doesn’t offer specialized servers.
  • Pricing. You can get Norton Secure VPN for as low as $2.49/month. The budget-friendly VPN offers the best deal for long-term subscribers, but prices also differ depending on how many devices you want to connect to the same account.

Visit Norton Secure VPN to learn more about the features

How much does Norton VPN cost?

Norton VPN ensures budget-friendly prices, especially for 1-year plan subscribrers. To cover one device, the price is $2.49/month, five devices – $3.33/month, and 10 devices – $4.99/month. Keep in mind that Norton Secure VPN charges for the full year (from $29.99/year) instead of charging monthly.

Plan1 device5 devices10 devices
1-month plan$4.99/month$7.99/month$9.99/month
1-year plan$2.49/month$3.33/month$4.99/month
Upfront 1-year plan cost $29.99/year$39.99/year$59.99/year

Annual Norton Secure VPN plans come with a 60-day money-back guarantee. Norton accepts Visa, MasterCard, American Express, Discover, JCB, UnionPay, PayPal, Google Pay, and Apple Pay as methods of payment.

Norton antivirus with a VPN prices

You can get Norton VPN separately or with the Norton antivirus suite. It is included in the following malware protection packages:

  • Norton 360 Standard ($39.99/year)
  • Norton 360 Deluxe ($49.99/year)
  • Norton 360 with LifeLock Select ($99.99/year)

The antivirus packages come at a higher price since they include numerous malware protection features and the VPN is only an add on.

The cheapest bundle is the Norton 360 Standard for $39.99/year, but the best deal comes with Norton 360 Deluxe for $49.99/year. This plan covers up to 5 devices, offers 50GB of cloud backup, and includes additional Privacy Monitor and Parental Control features.

Refer to our comprehensive Norton 360 Antivirus review for more information.

Can you get Norton VPN for free?

Yes, you can get Norton VPN for free if you get it with Norton Antivirus instead of as a separate product. The Norton 360 Standard, Deluxe, and LifeLock Select subscriptions include a free 7-day trial which you can use to test the VPN.

With the Norton Deluxe and LifeLock Select, you can use the VPN on up to 5 devices for free during the trial period. However, if you want to test it on more devices, you should opt for the LifeLock Ultimate Plus plan, which supports unlimited devices.

The free Norton VPN trial starts as soon as you sign up and enter your credit card details. You won’t be charged for up to 7 days, give you don't forget to cancel the subscription in time. Otherwise, the first-year price corresponding to your chosen plan will be deducted from your account.

Is Norton VPN safe?

Yes, Norton VPN is safe, but also very limited feature-wise. It uses the market-standard AES-256 encryption and has a strict no-logging policy. Disappointingly, there’s no WireGuard tunneling protocol, and the kill switch is only available on Windows and Android apps.

EncryptionAES-256
Tunneling protocolsOpenVPN, L2TP/IPSec
Kill switch✅Yes
Ad blocker✅Yes
Split tunneling✅Yes
RAM servers❌No
Privacy policyNo logs, unaudited

Overall, Norton VPN lacks bonus features but has the basics to protect your data online and keep you anonymous. It even adds a few great additional security tools like Wi-Fi Security and an ad blocker.

Let's take a look at the different attributes of Norton Secure VPN.

Encryption

Regarding security, Norton VPN uses powerful AES-256 encryption, which is virtually unbreakable. Every connection to the VPN server is encrypted and becomes unreadable to outsiders.

Most reputable VPN providers on the market use this cipher to protect users’ connections. Thus, this technology is often regarded as the golden standard in the VPN industry.

You can find AES-256 encryption employed by NordVPN, Surfshark, IPvanish, and other top VPN providers. On the other hand, Norton Secure VPN doesn’t go the extra mile by including alternatives, like ChaCha20, which you get to use with NordVPN and Surfshark.

Tunneling protocols

Windows and Android users get the OpenVPN tunneling protocol, while macOS and iOS users can only use L2TP/IPSec.

OpenVPN is one of the most prominent protocols often chosen for its safety. While L2TP/IPSec is not as novel as the WireGuard protocol, which is utilized by Surfshark, IPVanish, CyberGhost, and other top providers, it is still quite reliable and used within the industry.

Even though other VPNs have more tunneling protocols, Norton VPN offers fewer but reliable options. That being said, Norton VPN could implement modern protocols like WireGuard. Or perhaps even introduce a proprietary tunneling protocol, like NordVPN’s NordLynx or ExpressVPN’s Lightway.

Kill switch

The kill switch feature is designed to protect your IP address in case the VPN connection is disrupted. It automatically blocks all your web traffic to ensure private details, like your location and IP address, are not exposed.

This feature is available on Norton VPN Windows and Android apps. On macOS, you can use the Connect on demand feature to achieve the same functionality.

Norton's kill switch operates as a system-wide kill switch, meaning it stops all internet traffic instead of blocking only specific apps. You can enable it in the General tab of the Settings menu.

Norton Secure VPN kill switch feature

It is a useful security feature as the VPN connection might drop for a mere second without you even noticing it. However, this could be enough to expose you. So, protection at all times is something everyone would appreciate.

Logging

Norton VPN doesn’t collect any information regarding your online activities, as we found out by reviewing its privacy policy. However, it obtains subscriber information for communication purposes, data regarding the device you use, and aggregate bandwidth usage.

It’s also vital to note that Norton VPN is registered in the United States, which belongs to the 5-Eyes surveillance alliance. Even though the US is not considered the most privacy-friendly, this VPN ensures none of your sensitive information is accessible to outsiders.

Of course, keep in mind that Norton’s no-logs claims have yet to be tested by an independent auditor. Other top VPNs on the market – including NordVPN, Surfshark, and Proton VPN – have all been audited, and some more than once. NordVPN, for example, has passed 4 separate audits from PwC and Deloitte, making it the preferred solution of privacy-conscious users.

Ad blocker

Ad Tracker Blocking is a Norton Secure VPN feature that blocks various ads and trackers that may contain malicious content. This includes pop-ups, banners, and redirect ads that you encounter while browsing online.

To find out just how functional Norton VPN’s Ad Tracker Blocking feature is, we tested it using the AdBlock Tester. After the test, the ad blocker received a great 86/100 point score. It managed to remove contextual advertising, banners, GIFs, static images, and more.

Meanwhile, when tested with the Can You Block It tool, it got rid of video ads and pop-under ads. The only thing Norton’s ad blocker struggled with was Push Notification Requests and page push ads.

Norton Secure VPN ad tracker blocker

In the app, the feature displays the block history where you can check which websites were blocked in the past week, last 30 days or the whole time while using the VPN. This feature is available on all devices, including Windows, macOS, Android, and iOS.

Norton Secure VPN’s ad blocker is a very valuable addition to the VPN suite because not all providers offer ad blockers with all of their plans. For example, while you get to block ads with all Norton VPN plans, you cannot do that with NordVPN’s Basic plan.

Moreover, not all VPNs can ensure effective ad blocking. For example, when we tested CyberGhost, its ad blocker couldn’t successfully block all banners and video ads.

Wi-Fi Security

The Wi-Fi Security feature allows you to stay protected in case your device connects to an unprotected network. It’s available on iOS and Android smartphones or tablets to help you remain safe while you travel or work in public places.

Norton Secure VPN wifi security feature

In simple terms, this feature triggers an automatic connection to Norton VPN whenever an unsecure network is detected. You can either customize it to start automatically or set it to receive warning notifications and enable this feature yourself.

Additionally, you can add certain networks that you know are safe to the My Trusted Networks section, so that the VPN won’t start when your device connects to them.

Split tunneling

Norton VPN's split tunneling feature offers the possibility to exclude certain apps from connecting to the VPN. You can manually select specific applications which you don’t want to connect to the VPN whenever you use them.

Norton Secure VPN split tunneling feature

If you enable this feature, the selected apps will be routed directly through your ISP instead of a secure VPN connection. You can use it with generic applications, like games, which do not put your privacy at risk. However, it’s not recommended to exclude financial apps or other programs that might hold your sensitive information.

The only drawback is that currently, split tunneling is only available on Windows and Android devices.

Speed and performance: Is Norton VPN fast?

Since Norton Secure VPN lacks WireGuard, it’s fair to assume it isn’t as swift as the fastest VPNs on the market. Still, it’s vital to conduct some manual tests to see whether it’s severely behind or, on the contrary, performs surprisingly well.

We conducted manual tests on a virtual machine running Windows 10, which was allocated 19.5 GB of RAM and 1 CPU core with 3.99 GHz. The PC running the VM is a Lenovo 30E0001MMH equipped with an AMD Ryzen Threadripper PRO 3945WX 12-Cores 4GHz, 64 GB of RAM, 1 TB SSD, another 1.8 TB HDD, and has Windows 10 Pro installed.

The evaluation process involved testing Norton VPN servers in 5 countries (the US, the UK, Germany, Japan, and Australia) across various continents to get comprehensive results. You can find a summary of our speed tests in the table below.

  • Baseline: 500mbps download, 500mbps upload
Location:Download speed (Mbps)Upload speed (Mbps)
US407 Mbps429 Mbps
UK452 Mbps421 Mbps
Germany426 Mbps435 Mbps
Japan372 Mbps290 Mbps
Australia378 Mbps355 Mbps

The average download speed retention rate of Norton VPN was around 80%, while upload speed retention rate – 78%. The closer we were to a server physically, the better the speed results came out. So, while there are faster VPNs on the market, Norton VPN offers above average speed test results.

Compared to the fastest VPN on the market – NordVPN – Norton Secure VPN has room to grow. On average, NordVPN maintains around 468 Mbps of download and 423 Mbps of upload speeds. That’s around 93% of download and 84% of upload speed retention.

Norton Secure VPN is comparable to Ivacy VPN, another well-regarded VPN provider. On average, this app maintained 403 Mbps of download and 398 Mbps of download speeds during our tests – around 81% of download and 79% of upload speed retention.

To sum up, Norton Secure VPN has demonstrated impressive results during our in-house speed tests.

Norton VPN servers and locations

Norton VPN has servers in 29 different countries, including Singapore, the United States, Brazil, the United Kingdom and others. Unfortunately, there is no reliable information on the exact number of servers, as the developer doesn’t disclose such data.

RegionsNumber of countries
Europe19 countries
Asia3 countries
Americas4 countries
Rest of world3 countries

Even though other reviewers and online sources speculate that Norton has around 1,000 servers, we believe that it’s only fair to wait for the VPN service provider to make this information public rather than guestimate.

It’s important to note that Norton VPN doesn’t allow you to manually select specific servers and instead, it automatically connects to the fastest one. So, there’s little need to know how many of them there are.

Apart from that, you can still pick server locations you want to connect to. Alternatively, there’s a feature called auto-connect which selects the location with the fastest speed available at the time.

Is Norton VPN good for streaming?

Norton VPN delivered inconsistent results when trying to unblock various streaming services. It managed to unblock BBC iPlayer, Max, and YouTube TV, but not on the first try. The provider wasn’t successful at unblocking Hulu and most Netflix libraries Overall, these subpar results mean the Norton VPN service is nowhere near the best VPNs for streaming.

PlatformDoes it work?
Netflix❌ No
BBC iPlayer✅ Yes
Hulu❌ No
HBO Max✅ Yes
YouTube TV✅ Yes

If you are searching for a VPN to watch global content, you should consider getting NordVPN or Surfshark. They work wonders with all major streaming platforms and can easily help you enjoy your favorite shows anywhere in the world.

Is Norton VPN good and safe for torrenting?

No, Norton VPN is not good for torrenting since it only has one P2P-friendly server location in the app called Torrent-Optimized Region. Plus, the speeds are neither fast nor stable – staying at around 2 Mbps with some up to 8 Mbps peaks.

To give you a better understanding, we’ve tested Norton VPN with an official torrent for Ubuntu. It would take more than an hour to download a 3 GB file while if you disable the VPN connection – only 3 minutes. Therefore, this VPN is not a great option for torrenting.

Other VPNs for torrenting provide much better speeds and even have dedicated P2P servers. So, I would recommend searching for alternative options if you want to enjoy torrenting.

Norton VPN compatibility and interface

Norton Secure VPN is compatible with Windows, macOS, Android, and iOS operating systems.

PlatformExperience
WindowsIntuitive Norton VPN app, lacks Wi-Fi Security
macOSSimilar interface to Windows, lacks Wi-Fi Security and split tunneling features
AndroidMost feature-rich app of Norton VPN
iOSSimilar to Android but lacks split tunneling

The greatest benefit of Norton VPN is that the interface is identical on both desktop and mobile apps. So, if you have multiple devices running on different operating systems, you won’t need to adjust to changes.

The installation and setup processes are very quick and easy. You merely need to download Norton VPN from the official website and follow the instructions on the installation wizard. Alternatively, you can get it from the Google Play Store or Apple’s App Store within a few minutes on your smartphone.

Customer support

Norton Secure VPN
24/7 live chat
Email
Phone line
Guides or articles
FAQs

For customer support options, Norton has a 24/7 live chat, phone number, blog, and community forum. If you wish to get support fast, you can opt for the 24/7 live chat.

However, I didn’t have the best experience with the live chat option. First of all, finding live chat isn’t the easiest of things – it doesn’t just pop up when you land on the provider’s website.

Moreover, I had to perform quite a few steps before I even got the chance to connect to a virtual agent. For example, instead of connecting me directly, I was suggested to go to FAQs and the community forum to find answers. Even though they’re great, that’s not what I was looking for.

Once the chat window popped up, I still had to chat with a virtual assistant for a bit before I was finally connected to a live agent who answered my questions.

It’s worth noting that while testing Norton VPN’s customer support, the site had a disclaimer about experiencing a high volume of calls and messages. Thus, this subpar experience could be attributed to overworked support agents.

If the issue is too complex to be solved by text, you can use the phone line provided on the site. Alternatively, if you’re more of a self-learner, Norton has loads of informational articles on its website and community forum.

Overall, you're getting yourself a provider with plenty of support options. You'll have suitable options no matter what.

Norton Secure VPN video review

If you're more of a visual learner, check out our Norton VPN review on YouTube. You'll find out everything about its security measures, privacy features, and more.

Is Norton VPN good and worth it?

Norton VPN is a decent VPN that offers basic yet essential security features, including a kill switch and split tunneling. It also adds Wi-Fi Security and the Ad Tracker Blocking feature to mobile devices.

Regarding data-consuming activities, Norton VPN isn’t the best choice for streaming as it struggles to unblock many popular streaming platforms. And while it has P2P-optimized servers, they’re relatively slow.

That said, suppose you’re looking for an additional layer of security as you browse online or connect to unknown wireless networks. In that case, Norton VPN is a solid add-on to its Antivirus suite. It’s affordable and does pretty well at handling basic tasks.



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inga_valiaugaite_author Nijolė Simaitienė copywriter at Cybernews sarunas karbauskas vincentas
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