Best AI chatbot 2025

AI chatbots powered by advanced artificial intelligence are transforming industries by simulating human-like conversations. From enhancing customer support to streamlining content creation, these tools have become indispensable for businesses and individuals. Their ability to provide accurate, real-time responses and seamlessly integrate into workflows boosts both user engagement and operational efficiency.

As a Cybernews expert, alongside our dedicated research team, I’ve conducted an in-depth review of the best AI chatbots available in 2025. We’ve identified the top 5 solutions to help you navigate this evolving technology and select the perfect chatbot for your unique needs by analyzing key features, user feedback, and overall performance.

Best AI chatbot – shortlist

1. Fastbots – best AI chatbot in 2025
2. Sendbird – real-time customer support with multi-channel communication
3. Cody AI – chatbot with personalized AI assistance
4. Perplexity.ai – ideal for research and exploration
5. Jasper – advanced content creation and editing features

What is an AI chatbot?

An AI chatbot is a software program powered by artificial intelligence and natural language processing (NLP), designed to simulate human-like conversations. Using advanced large language models (LLMs) like GPT-4, these chatbots can understand and respond to user queries with coherence and precision. This makes them effective tools for tasks like customer support and content creation.

AI chatbots are revolutionizing how people interact with technology by offering real-time, personalized assistance. They automate repetitive processes, streamline interactions, and improve productivity across industries. Businesses use them for customer service, managing bookings, and answering FAQs, while educators and students rely on them for tutoring and learning support.

In healthcare, AI chatbots help provide medical information, schedule appointments, and support mental health initiatives. On a personal level, they assist with drafting emails, generating creative content, and offering personalized recommendations like recipes or fitness plans. Their ability to adapt makes them extremely useful for various needs.

These tools operate seamlessly across platforms, including websites, mobile apps, and messaging platforms like WhatsApp, Facebook Messenger, and Slack. By integrating into these environments, they enhance accessibility and improve user engagement.

Whether used for business operations or personal productivity, AI chatbots are reshaping how we connect, solve problems, and achieve goals. And as they evolve, they become more and more indispensable for tackling everyday challenges.

The best AI chatbots – our detailed list

Here, I dive deep into the top AI chatbots of 2025. Each review highlights the key features, unique strengths, and use cases. Whether you're seeking a productivity booster, a customer service powerhouse, or a creative assistant, our detailed analysis will guide you to the perfect AI solution.

1. Fastbots – best AI chatbot overall in 2025

Starting price:	$16.00
Language model:	Open AI GPTs, Claude 3, Google Gemini
Free version:	✅ Yes, with limited features
Top features:	Instant response times, CRM, ERP, and other integrations, customizable conversation flows, multi-language support

Fastbots is designed to revolutionize business workflows. It excels in delivering prompt, accurate responses while integrating smoothly with existing systems, perfect for companies seeking efficiency and automation,

Pricing. Fastbots is competitively priced at $16.00 for the most basic plan. It also offers a free version with limited features and up to 50 messages per month. This allows users to explore the tool before committing to a paid subscription.

Integration with existing systems. Fastbots excels at integrating with popular CRMs like Salesforce and ERPs like SAP. It works with 5,000+ apps in total and easily streamlines business workflows by automating tasks such as data updates and transaction processing.

Privacy and security. Fastbots employs robust encryption protocols to safeguard data. It guarantees compliance with international data protection regulations, making it a trustworthy option for businesses handling sensitive customer information, such as financial or personal data.

Customization. The platform offers highly customizable conversation flows, allowing businesses to create chatbot interactions tailored to their brand voice and specific needs. This flexibility makes Fastbots ideal for all industries ranging from eCommerce to healthcare.

Multi-language support. Fastbots supports over 95 languages, simplifying global operations. It allows for effective communication with diverse customer bases and helps break down language barriers for broader audience engagement.

Customer support. Known for its lightning-fast response times, Fastbots delivers unmatched customer support, even during peak demand. Its high-performance AI ensures accurate and consistent interactions, enhancing overall customer satisfaction.

2. Sendbird – robust support across multiple communication channels

Starting price:	$99.00
Language model:	GPT-4o, Claude 3.5, Llama 3
Free version:	✅ Yes, 14 days with limited features
Top features:	Multi-channel communication, real-time messaging and chat APIs, intelligent routing, secure data handling

Sendbird excels as a communication-centric AI chatbot for live customer interactions. It provides robust multi-channel support, ensuring customers receive timely and consistent service across various platforms.

Pricing. Sendbird starts at $99.00 and offers top-notch features designed for enterprises and growing businesses. A 14-day free trial allows potential users to test its capabilities before subscribing.

Integration with existing systems. Sendbird is known for seamlessly integrating with multiple communication platforms, including WhatsApp, Facebook Messenger, and in-app chat systems. You can also connect to popular tools like Shopify, Wordpress, Zapier, and Salesforce.

Privacy and security. Sendbird implements advanced encryption methods and complies with major data protection standards, including HIPAA, GDPR, and SOC2. This makes it ideal even for sensitive data industries like healthcare and finance.

Customization. Businesses can customize Sendbird’s chat interface to align with their branding and operational needs, from personalized automated responses to smooth handoffs between chatbots and live agents.

Multi-language support. Sendbird supports 80+ languages, enabling businesses to communicate effectively with international audiences. This ensures inclusivity in customer support and makes it the best choice for companies with a global footprint.

Customer support. With real-time messaging APIs and intelligent routing, Sendbird unlocks rapid and accurate customer support. Queries are handled efficiently and routed to the correct department, reducing resolution times and improving overall customer satisfaction.

3. Cody AI – tailored AI assistance ideal for educational tasks

Starting price:	$9.00
Language model:	GPT-4o, Claude 3.5
Free version:	✅ Yes, with limited features
Top features:	Context-aware responses, ideal for learning, integration with note-taking and project management tools, intuitive user interface

Cody AI is a versatile chatbot, excellent for educational support. It tailors its interactions to individual needs and provides context-aware responses, making it a standout choice for students, professionals, and lifelong learners.

Pricing. Cody AI offers a competitive starting price of $9.00, with a free version available for users to test its essential features. This makes it accessible to students, freelancers, and small businesses looking for affordable AI support.

Integration with existing systems. This chatbot seamlessly integrates with popular tools like Notion, Trello, and Microsoft Teams. This allows users to streamline their workflows by managing tasks, organizing notes, and sharing ideas directly through Cody AI.

Privacy and security. The secure AWS encryption is used to protect sensitive user information. It allows businesses to set granular access controls, ensuring only authorized personnel can view or manage data. For compliance, Cody AI adheres to SOC II vector database standards.

Customization. Cody AI is highly adaptable, providing personalized recommendations and responses based on user preferences. For educators, it can offer specifically tailored explanations for complex concepts, while for professionals, it generates actionable insights to boost efficiency.

Multi-language support. Cody AI supports multiple languages (no specification), making it suitable for users who need assistance with languages and translations. This feature broadens its appeal to multilingual teams and international students.

Customer support. Cody AI context-aware responses ensure that users receive accurate and relevant assistance, whether they need help solving a math problem or drafting a business proposal. Its user-centric design enhances overall satisfaction.

4. Perplexity.ai – chatbot answers with traceable sources for research

Starting price:	$20/month
Language model:	GPT-4, Claude 3
Free version:	✅ Yes, with limited features
Top features:	Up-to-date, internet-sourced information Source-linked answers for credibility Suggested prompts Simple and intuitive user interface

Perplexity.ai is exceptional at assisting users in research and information discovery. By providing source-linked answers, it combines the power of conversational AI with the reliability of verifiable information.

Pricing. There is a free Perplexity.ai version that includes many of its key features, making it one of the most accessible AI chatbots. For advanced capabilities such as GPT-4 Turbo, users can opt for the premium subscription at $20/month.

Integration with existing systems. Perplexity.ai pulls data directly from the internet and cites reliable sources, making it an invaluable tool for researchers, students, and professionals who require credible, up-to-date information.

Privacy and security. This chatbot secures data with end-to-end encryption. While it sources real-time information from the internet, the platform ensures that user interactions are anonymized and not stored permanently.

Customization. Perplexity.ai offers suggested prompts to guide users in their research journey. Whether you're exploring a topic for the first time or conducting advanced research, these prompts encourage discovery and provide new angles to consider.

Multi-language support. Perplexity.ai’s multi-language capabilities make it especially beneficial for researchers or students working on multilingual projects or accessing diverse knowledge sources. However, it doesn’t specify the exact languages covered.

Customer support. With its precise, source-linked answers and focus on knowledge discovery, Perplexity.ai presents traceable information to boost user confidence. The simple and clean interface enhances user experience, allowing effortless navigation and use.

5. Jasper – cutting-edge content creation and editing capabilities

Starting price:	$23.00
Language model:	GPT-4
Free version:	✅ Yes, 7-days
Top features:	Over 50 writing templates Plagiarism checker and grammar correction tools SEO optimization features Customization to match brand voice

Visit JasperAI

Jasper is an advanced AI chatbot for businesses and marketers with powerful tools for content creation, editing, and branding. Jasper helps teams produce professional-grade outputs and enhance their marketing efforts.

Pricing. The pricing starts at $23.00 with the Creator plan, designed for freelancers and small teams. Larger organizations can opt for the Pro or Business plans that accommodate collaborative workflows. A free trial is available for users to explore its capabilities before committing.

Integration with existing systems. Jasper integrates seamlessly with widely used business systems, including Google Docs, WordPress, and project management tools like Trello. By syncing with marketing tools and CRM systems, Jasper enables users to create content that aligns with ongoing campaigns, ensuring consistency across all channels.

Privacy and security. Jasper prioritizes privacy and security with enterprise-grade encryption protocols and by adhering to global standards like GDPR and CCPA. Businesses can trust Jasper to handle sensitive data, such as branding guidelines and confidential marketing plans, without any doubt.

Customization. Users of Jasper can train the chatbot to follow tone, style, and language guidelines, ensuring all outputs remain on-brand. Jasper also excels in SEO optimization by allowing users to input target keywords and providing guidance for creating content that ranks higher in search engine results. Users have the option to choose one of 50 pre-designed templates.

Customer support. Jasper offers responsive customer support, including detailed tutorials and a dedicated help center to assist users in maximizing the platform’s potential. Premium users gain access to priority support.

The best AI chatbots compared

To provide a clearer picture of the top AI chatbots in 2025, here’s an extended comparison table. This detailed overview includes not only pricing and language model details but also highlights best use cases, multi-channel support, customization options, and their respective strengths and limitations.

This table will help you weigh each chatbot’s capabilities against your specific needs, whether for business automation, customer support, learning, research, or marketing.

Chatbot	Starting price	Language model	Free version	Top features	Best for
Fastbots	$16.00	OpenAI GPTs, Claude 3, Gemini	✅ Yes, limited features	Real-time responses, CRM integration	Business automation and multilingual support
Sendbird	$99.00	GPT-4o, Claude 3.5, Llama 3	✅ Yes, 14-day trial	Multi-channel messaging, secure data	Customer communication across platforms
Cody AI	$9.00	GPT-4o, Claude 3.5	✅ Yes, limited features	Context-aware, note/project tools	Educational tasks and productivity
Perplexity.ai	$20/month	GPT-4, Claude 3	✅ Yes, limited features	Source-linked research tools	Knowledge discovery and research tasks
Jasper	$23.00	GPT-4	✅ Yes, 7-day trial	SEO-focused content templates	Content creation and marketing campaigns

Our methodology testing AI tools

At Cybernews, we are committed to providing reliable and actionable insights through research and analysis. Our methodology focuses on key factors to ensure a comprehensive evaluation of each AI chatbot, helping readers make informed decisions:

• Features (30%). We dive deep into the chatbot’s capabilities, assessing the sophistication of its language models, integration with third-party tools, and customization options.
• Pricing (25%). Affordability is a crucial consideration. We compare subscription plans, examining what each tier offers and evaluating the balance between cost and value.
• User feedback (20%). Our reviews are informed by extensive research of real-world user feedback and ratings from trusted platforms. This approach highlights practical performance, reliability, and satisfaction based on customer experiences.
• Customer support (15%). We evaluate the quality of customer support by analyzing user reports about responsiveness and problem resolution. A strong support system is vital for troubleshooting and optimizing chatbot performance.
• Ease of use (10%). We assess the chatbot’s design and usability, focusing on its accessibility for beginners and its adaptability for tech-savvy professionals.

How to choose the best AI chatbot for your needs?

Selecting the best AI chatbot involves evaluating how well it aligns with your specific goals, whether for business or personal use. Here are some practical tips to guide your decision.

• Integration capabilities. Start by assessing how the chatbot integrates with your existing tools and systems. For businesses, compatibility with CRMs like Salesforce, messaging platforms like Slack, or customer-facing apps like WhatsApp is crucial. A chatbot that syncs with your workflows enables seamless data sharing and efficient operations. Personal users might value integration with email clients or task management apps for everyday productivity.
• Customization. The ability to tailor the chatbot to your needs is essential. For businesses, customization can mean aligning responses with your brand’s tone or designing conversation flows that address specific customer queries. Individuals may appreciate chatbots that adapt to their preferences, such as language or content style, to provide more personalized interactions.
• User-friendly interface. Ease of use is critical for both beginners and tech-savvy users. Choose a chatbot with an intuitive interface that simplifies setup and operation. Look for features like drag-and-drop builders for conversation flows or pre-built templates that save time. The less technical knowledge required, the faster you can get started.
• Budget. Finally, consider your budget and the value offered by the chatbot. Compare pricing plans to ensure the features align with your needs. Free or trial versions are an excellent way to test capabilities before committing. Businesses should prioritize cost-effective chatbots that offer scalability as their operations grow.

AI chatbot vs AI writer: what's the difference?

AI chatbots and AI writers are distinct tools with unique purposes, each designed to solve specific challenges. AI chatbots focus on conversational interfaces, facilitating real-time interactions between users and systems. They simulate human-like conversations, making them ideal for customer service, answering FAQs, managing bookings, and providing instant support. Their ability to handle multiple interactions simultaneously enhances operational efficiency, especially for businesses handling high volumes of customer queries.

On the other hand, AI writers specialize in generating structured content like articles, reports, blog posts, and marketing copy. These tools excel in creative and professional writing tasks, often producing SEO-optimized content that aligns with a brand’s tone and messaging. They are invaluable for businesses seeking to streamline content production or scale their marketing efforts without relying solely on human writers.

Despite their differences, AI chatbots and AI writers complement each other in business settings. A chatbot might handle customer inquiries in real time, while an AI writer generates personalized email follow-ups, product descriptions, or blog content to support broader engagement strategies. Working together, these tools create a seamless workflow and complement each other’s capabilities.

Understanding these distinctions helps businesses and individuals choose the right tool – or combination of tools – to achieve their specific goals effectively.

Final word on best AI chatbots

AI chatbots have revolutionized the way businesses and individuals interact with technology, offering unmatched versatility and efficiency. Whether automating customer service, enhancing productivity, or conducting research, these tools are adaptable to a wide range of applications. However, selecting the right chatbot requires careful consideration of your unique needs and objectives.

After our extensive analysis and testing, Fastbots has emerged as the best AI chatbot of 2025. Its combination of cutting-edge technology, seamless integrations, and affordability sets it apart. It provides instant, accurate responses, making it ideal to streamline operations and improve customer engagement. Its robust integration with over 5,000 tools, customizable workflows, and support for 95 languages further solidify its winning position.

Always consider taking advantage of free trials and basic plans offered by providers. These opportunities allow you to explore features firsthand, assess ease of use, and determine whether the chatbot aligns with your specific requirements.

FAQ