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Best identity theft protection services for business


The Federal Trade Commission reported over $10 billion in consumer losses to fraud in 2023, with over 1 million identity theft reports to the agency. It also marked a 14% increase compared to the prior year, with negative trends continuing in 2024.

This results in a growing demand for identity theft protection software, both for businesses and individuals. Cybercrime and online privacy issues are my fields of expertise, so together with the Cybernews research team, I combined a list of the best identity theft protection for business providers.

I reviewed dozens of such services to narrow the list down to 5 most worthy of your attention. Our cybersecurity researchers helped me overview personal information safety features, insurance policies, customer support options, and overall performance. Below, you will find information on their credit monitoring, data breach protection, and additional cybersecurity benefits.

Top 5 best identity theft solutions for business

How to pick identity theft protection service for business

Protecting employee personal information is paramount to prevent cyber attacks, but the FTC also obliges businesses to safeguard customer data. I recommend considering these criteria before picking an identity theft protection service:

  • Dark web monitoring feature – combs through the dark web where identity thieves can buy or sell your information. If your business data is found, you’ll be notified instantly.
  • Data breach monitoring – monitors your business information and sends alerts to notify about leaks and breaches to data like social security numbers, addresses, online accounts, and passwords.
  • Credit monitoring – tracks changes and suspicious activities on your firm’s credit reports caused by unauthorized new bank accounts, loans, or credit cards.
  • Identity theft coverage – includes identity theft insurance, reimbursement, refunds, and restorations. The coverage helps to cover eligible losses and restoration costs in case of identity theft.
  • Additional security services – include other security features to further protect against business identity theft. Some common extra features include VPN, password manager, and antivirus program.
  • Pricing – identity theft protection is typically part of a security bundle or an antivirus software package, and these products are on the more expensive side of things, even for businesses. So, to get the best bang for your buck, go with a provider that is generous with features and doesn’t skimp on high-quality tools.

The best identity theft protection services for business – an overview

To help you find the best business identity theft protection for your company, we’ve tested dozens of providers and picked the top 5. My first choice is Aura due to elaborate information monitoring, but all the following services check the right boxes in terms of functionality, price, and customer support. Let’s check them out.

1. Aura – best identity theft protection for business overall

Aura antivirus banner
Dark web monitoring:Yes
Credit monitoring:Yes
Insurance:Up to $5M
Current deal:Get up to 63% OFF Aura Identity Theft Protection

An all-in-one solution, Aura protects modern businesses from various online threats. In its arsenal, it has antivirus, VPN, password manager, and comprehensive identity theft protection.

Why did we pick it?

  • Identity protection. Aura has a broad personal information monitoring scope that encompasses over 70 data units. It includes the standard phone, email, address, and social security number lookup but also checks for financial information like bank and investment accounts and credit cards. Aura is also one of a few identity theft protection services that I found for driver's license monitoring, alongside Norton 360 with Lifelock and Malwarebytes. Additionally, it will block spam calls and messages, which is a common phishing scam against businesses.
  • Financial transaction monitoring. Identity theft is costly if left unnoticed, so protecting your banking operations is a top priority. Aura lets you connect credit cards, bank, and investment accounts to Aura's account. It then starts checking financial transactions to identify dubious activities. You will get an alert if Aura detects a possible scam, like an irregular spending spree. I also value that this essential feature is included in all Aura's plans. In case of stolen funds, Aura will assist in reporting the crime to the correct institutions.
  • 3-Bureau credit monitoring. TransUnion, Experian, and Equifax are three major US credit bureaus. The best identity theft protection for business services must monitor all 3, and that's precisely what Aura does. You will receive real-time alerts whenever new accounts are opened or your credit score changes out of the blue. Because financial fraud is a typical identity theft outcome, monitoring all 3 major US credit bureaus can stop the crime in action.
  • Support. You can contact Aura in several ways. Like Norton and IDShield, it offers a US phone number. Alternatively, you can use the chat from 8 AM to 8 PM EST during all week. Aura's online help center has informative articles on online security, personal data protection, and other relevant topics. This identity theft protection service also offers white glove fraud resolution that will provide expert assistance in dealing with cybercrime, like contacting financial institutions and recovering stolen identities.
  • Identity theft insurance. You can get up to 1$ million in identity theft insurance per person for a total of up to $5 million subscribed to a Family plan. It covers identity theft related expenses, like legal payments, lost wages, and stolen money, as well as costs for related long-distance phone calls, credit freeze, and court expenses. However, there are some limits. For example, Aura will not compensate for legal fees that exceed $125/hour or recover funds for inactive memberships.
  • Additional security. Identity theft protection requires multiple software solutions to encrypt online data flow and protect passwords. Aura offers an excellent antivirus, a decent VPN, safe browsing mode, secure file storage, and even personal data removal from Data Brokers. I recommend Aura for internet users who seek all-around protection but also must pinpoint Surfshark offers one of the best VPNs and Norton one of the best antiviruses, giving you a lot to choose from.

When billed annually, you can get Aura’s best plan and all the amazing benefits for $10.00/month, with a 60-day money-back guarantee included.

Learn more in our Aura Identity Theft Protection review

2. Norton LifeLock – full-suite business identity theft protection

Norton logo and user interface
Dark web monitoring:Yes
Credit monitoring:Yes
Insurance:Up to $1M
Current deal:Get up to 52% OFF Norton LifeLock!

An extremely comprehensive security solution, Norton LifeLock is the product of a merger between internet security firm Norton and identity theft protection company LifeLock.

Why did we pick it?

  • Identity theft and fraud notifications. Norton 360 with Lifelock provides identity theft protection features to make your enterprise safer. It offers phone takeover monitoring, which looks for SIM card or carrier changes to identify phone number hijacking. The Ultimate Plus plan offers reports from all 3 major credit bureaus and lets you choose 1 for daily updates. It scans the dark web for email, phone, SSN, and other personal information leaks and also issues alerts of crimes committed in your name in case someone is already using it for scams.
  • Data monitoring. Similar to Aura, Norton 360 with Lifelock offers a variety of monitoring options. The dark web monitor alerts if your personal information is being sold on illegal online markets. It starts by checking for email address leaks, but you can add information like driver's license, bank account numbers, and other details later on. I also recommend this service for retirees because it, alongside IDShield and Malwarebytes, monitors 401(k) & other investment accounts to protect your retirement funds.
  • Reimbursement, compensation, and coverage. Norton offers up to $1 million to cover lawyer and other expert advisor services on all plans. Its most affordable Select plan reimburses up to $25,000 in stolen funds, increasing to $100,000 on the middle Advantage plan and up to $1 million in stolen funds reimbursement on Ultimate Plus. Additionally, Norton 360 with Lifelock helps you block or replace stolen wallet documents like driver's licenses or social security cards.
  • Support. Contacting this identity theft protection service is very easy, as you will find their US phone number at the very top of the website. Alternatively, you can start a live chat, drop them an email, or use the vast online self-help knowledge base. In case your identity has been stolen, Norton will assign you a US-based identity restoration specialist to assist in recovery, contacting the correct agencies, and filling in the required documentation.
  • Additional features. All Norton 360 with Lifelock plans include a professional antivirus, from 250 GB to 500 GB cloud backup space, a password manager, and a VPN. Additionally, it has a helpful Identity Lock option that turns on TransUnion payday loan and credit file locks to prevent criminal activities. Norton also goes through people-search websites that collect, store, and share personal identification so that you can start removing it to limit unnecessary online exposure, which also includes social media monitoring.

Norton LifeLock Identity Advisor which provides a credit monitoring service is priced at just $49.99 for the first year, but you’ll need the more expensive tiers to access the complete security suite. For many businesses, it’s a great investment considering the extensive features.

3. Malwarebytes – identity theft protection with good antivirus

Malwarebytes-banner
Dark web monitoring:Yes
Credit monitoring:Yes
Insurance:Up to $2M

For an extended time focusing on antivirus software, Malwarebytes launched identity theft protection in 2023. Alongside robust cybersecurity benefits, this service also protects people over social media.

Identity theft protection. Similar to Surfshark and Aura, Malwarebytes offers an identity theft protection software bundle. This service supports customers in restoring stolen identity and also provides a tool to remove personally sensitive data from the internet, similar to Incogni. Malwarebytes offers efficient dark web monitoring for personal data leaks, but I also noticed a beneficial personal safety score for overall device safety rating.

Personal data monitoring. Malwarebytes identity theft protection monitors passport, medical ID, social security, and driver's license numbers. It works with all 3 major credit bureaus to notice any suspicious loans or sudden credit score changes. Similar to Norton 360, Malwarebytes also includes social media monitoring, which means it scans Facebook, Instagram, Twitter, and YouTube accounts for malware, fraud, and other dubious activities.

Identity theft insurance. Malwarebytes goes a bit further to reimburse customers and offers up to $2 million identity theft insurance, but only for Ultimate plan users. Others enjoy the industry-standard up to 1$ million insurance, which covers lost wages (up to $1,500 for 8 maximum weeks), legal consultation and travel expenses, elder and child care, and up to $25,000 for ransomware and social engineering damage coverage.

Customer support. Firstly, you can chat with the Malwarebytes AI chatbot, which will connect you to a live agent if necessary. Alternatively, there's support via email, an online knowledge base, and community forums. Malwarebytes forums is a great platform if you prefer DIY solutions with some help, as they have topics on personal and business security and discussions on the latest online threats.

Additional security features. All Malwarebytes plans include an antivirus, a VPN, and a Browser Guard browser extension, which blocks malicious websites, ads, trackers, and third-party cookies. The Ultimate plan also unlocks a personal data removal tool similar to Incogni, which is currently only available in the US. I must point out that Malwarebytes does not provide a password manager.

Malwarebytes offers 3 identity theft protection plans. The essential starts from $49.99/year but doesn't offer credit reporting. The Advanced begins from $94.99/year with credit and social media monitoring, and the Ultimate starts from $119.99/year and adds a personal data removal tool.

4. Surfshark Alert – identity theft protection for business with highly-rated additional security features

Surfshark cleanweb banner
Dark web monitoring:Yes
Credit monitoring:Yes
Insurance:No
Current deal:Get up to 85% OFF Surfshark Alert + 3 months FREE

Surfshark might be known for its robust VPN, but the versatile security solution also has several, primarily preventive, features and tools that protect against business ID theft.

Why did we pick it?

  • Identity data protection. Surfshark looks for email addresses, credit cards, SSNs, passwords, and national ID number leaks in the dark web and breached online databases. Because this cybersecurity brand primarily focuses on online privacy protection, it does not store these personal details, deleting your information from its databases after looking for online leaks. It will issue real-time alerts whenever an issue is found, but I suggest considering previous options if you need a driver's license or credit bureau monitoring.
  • Antivirus. The provider’s antivirus program protects against viruses and malware with features like real-time protection, scheduled scans, and harmful file removal. Although Surfshark antivirus is a more recent add-on to its cybersecurity bundle, independent AV-TEST professionals already assigned it a Top Product badge in June 2024. I'll add that this antivirus is very resource-friendly, so if your business requires an affordable malware protection tool that works well on most laptops, this can be your priority choice.
  • VPN. Surfshark started as a VPN and developed additional features, like antivirus and identity theft protection, around it. I recommend this service for internet users who seek robust online privacy protection and personal data leak detection coupled with limited identity theft protection features. Surfshark VPN has over 3,200 servers in 100 countries with 10Gbps speed support and audited no-logs policies, and it's the best on this list.
  • Alternative ID. Not using your real credentials is one way of protecting sensitive information from theft. Surfshark is the only service on this list that offers an alternative identification creator. It will generate an alternative email, name, and a fake US phone number you can use to create accounts. This way, even if cybercriminals breach the website and steal data, your original credentials cannot be used for identity theft. This feature is also available on all Surfshark's plans.

Identity theft perks are available with the Surfshark One subscription plan, which starts at only $2.69/month and include a VPN and antivirus perks as well. Best of all, you get a 30-day money-back guarantee for risk-free refunds.

5. IDShield – identity theft protection with professional support

IDShield_banner
Dark web monitoring:Yes
Credit monitoring:Yes
Insurance:Yes
Current deal:Get IDShield, starting at $14.95/month!

IDShield offers a variety of identity theft protection and online safety benefits, but it focuses on stolen identity recovery. A licensed private investigator assists in case of ID theft to restore it to pre-theft conditions.

Identity theft recovery. IDShield offers up to $3 million in identity fraud protection. Additionally, it provides 24/7 emergency assistance and a licensed investigator to help with police reporting, closing affected accounts, and dealing with credit bureaus. Unlike other identity theft protection for business services on this list, IDShield also has a reputation management section, which helps remove sensitive data from social media.

Personal data monitoring. This service works with all 3 major US credit bureaus for exhaustive financial data tracking. Simultaneously, it checks the public records for information that could be used for identity theft and scans the dark web for email, SSN, date of birth, and similar information leaks. IDShield also includes social media monitoring, which I found efficient, as it quickly found old tags I would instead have removed from an online account.

Additional features. Alongside core identity theft protection, IDShield also offers children monitoring, credit freeze assistance, payday loan, and subprime monitoring, and also checks the court records. It also includes a great antivirus, a VPN, a password manager, parental controls, and lost or stolen wallet assistance.

Customer support. I suggest opting for IDShield if you rely on professional assistance a lot. You can contact them via a US phone number, live chat (both live agent and AI assistant), send an email, or go through an online blog. What I liked most was the help of a licensed private investigator in solving identity theft issues, and a unique online reputation and privacy management help.

IDShield has two payment plans. The individual plan starts from $14.95/month, going up to $29.95/month for the Family plan that extends to spouse and underaged children protection. There's a 30-day money-back guarantee for both plans.

To learn more, check out our IDShield review.

6. Incogni – efficient personal data removal tool

incogni banner
Dark web monitoring:No
Credit monitoring:No
Insurance:No
Current deal:Get Incogni, save up to 50%

If you're looking solely for personal data removal from a data broker's tool, I added Incogni. It will automatically send information removal requests and is more affordable than cybersecurity software bundles.

Personal data removal. Information on data brokers' websites may include demographic information, financial details, public records, social media accounts, and more. All of it can be used as a part of identity theft scam. Incogni can remove this information from 180 data brokers and people search sites.

Automated requests. Contacting dozens of data brokers can take weeks, and some can simply ignore your message. Incogni will repetitively make data removal requests until the website takes it down. The details about information removal are presented on its dashboard, so you will always know which websites have been successfully contacted.

Ease of use. Incogni has a simplistic app. You can set it up in three steps, and after adding personal details, it will start scanning data brokers' websites and people's search sites for your information. It also adds websites for continuous monitoring and informs you of removal progress, which can take up to 2 weeks.

Incogni's Individual plan starts from $7.49/month for the first year, going up to $16.49/month for a Family & Friends plan, which adds up to 4 people.

Our Incogni review has more information.

Our testing methodology

To compile the list of best identity theft protection for business, we pay particularly close attention to a few factors:

  • Identity data monitoring is at the core of identity theft protection. We made sure that the chosen services monitor and track activities on the dark web, work with major credit bureaus to alert about suspicious financial activities, and have additional benefits like driver's licence number tracking. Whenever possible, we tested dark web monitoring and data breach scanning tools.
  • Real-time security alerts are also a pivotal factor in our consideration so that you can stay on top of the situation and prevent further unauthorized use of information. Simultaneously, I prioritized those services that offer on-the-spot customer support assistance and a recovery specialist, like IDShield.
  • Credit monitoring is a huge part of business identity theft protection, so we paid close attention to services that track credit reports and credit scores. Although monitoring 1 credit bureau is sufficient, the best identity theft for business providers should work with Equifax, TransUnion, and Experian.
  • Insurance and reimbursement are on our checklist since they're vital to cover pertinent costs like legal fees, out-of-pocket expenses, and restoration fees. I verified that selected services start from up to 1$ million in identity theft insurance. I also look for additional benefits like Malwarebytes ransomware and social engineering reimbursement.
  • Extra features are also taken into account. Most providers offer identity theft protection alongside other handy security solutions like VPN, password manager, and antivirus. You can read more about our in-house antivirus and security software tests, which I also compare with expert websites like AV-Test and AV-Comparatives.

Comparison of best identity theft protection services for business

Let's see how the best identity theft services for business compare:

PriceDark Web monitoringID monitoringIdentity monitoringVPNIdentity theft insurance24/7 support
AuraFrom $10.00/monthYesYesYesYesYesYes
Norton LifeLockFrom $49.99/yearYesYesYesYesYesYes
MalwarebytesFrom $44.99/yearYesYesYesYesYesYes
Surfshark AlertFrom $3.98/monthYesYesYesYesNoYes
IDShieldFrom $14.95/monthYesYesYesYesYesYes

Why does your business need identity theft protection?

Identity theft and fraud is a serious issue that costs businesses billions every year and leaves long-lasting effects. Here’s why your business needs identity theft protection:

  • Prevent unauthorized activities, fraud, and identity theft. If your business’ identity data falls into the wrong hands, they could use it for all sorts of dreadful purposes like fraudulent purchases, ownership transfers, and fraud. This, in turn, could lead to a tarnished reputation, loss of trust, massive financial losses, cashflow problems, and even lawsuits.
  • Minimize the risk of corporate identity theft. Hackers and identity thieves can easily access a business’ sensitive information via an employee’s compromised information. A wrong click by one employee could spell millions in losses and fines. With identity theft protection, you have an additional safeguard against this unfortunate possibility.
  • Recoup losses. The costs associated with identity theft could be devastating to a business’ financial standing, especially for a small to mid-sized business. Identity theft insurance helps your business to recoup some of these losses as well as cover other necessary expenses like legal fees.

How can a personal business identify ID theft?

While businesses of all sizes could fall victim to identity theft, smaller personal businesses are at a higher risk because of their lighter security and smaller pool of resources. Here’s a look at how a personal business can identify identity theft:

  • Review credit report. Review your business’ credit report thoroughly and regularly. Check for unfamiliar activities as well as changes or suspicious inquiries, which could be indications of fraudulent activity and identity theft.
  • Monitor financial products. Review and assess your business’ financial products and services like bank accounts and credit statements. Keep an eye out for unauthorized charges, withdrawals, and suspicious transfers.
  • Sudden multi-factor authentication alert. If you randomly received an authentication or verification code that you never requested, this could be a sign that your business account has been compromised.
  • Missing mail. Check your mail frequently. Missing mail could mean that your sensitive documents have been intercepted and/or rerouted.
  • Calls from debt collectors. If debt collectors come calling for outstanding payments, especially for unfamiliar accounts, this is a red flag. This could be a phishing scam, or an identity thief could have opened accounts or put purchases on your business tab.
  • Make full use of an identity theft protection service. Not all identity theft can be easily identified. Leave the heavy lifting to a high-quality identity theft protection service, which should have all the necessary tools to monitor, identify, and resolve identity theft.

Can I protect my business for free from identity theft?

A premium high-quality identity theft protection service is the best way to protect your business from ID theft. However, if you’re on a tight budget, there are certain free measures that could help in a pinch.

For starters, I recommend trying out a freemium service that could be a practical alternative to costly cybersecurity bundles. Naturally, its functionality will be limited to just core features but it still adds an extra layer of data security. Additionally, most identity theft protection services offer free trials and money-back guarantees. While this isn’t feasible long term, it’s a great band-aid solution.

Beyond that, it also pays to train your employees to identify the different types of identity theft and understand best cybersecurity practices. This will help in recognizing the warning signs and mitigating the damage.

Plus, frequent reviews of your business reports, statements, and information to check for suspicious activities, unexplained transactions, and potential fraud help to curtail identity theft, too.


More ID theft protection guides from Cybernews:


Conclusion

Identity theft protection is absolutely crucial to protect your business from ever-growing cyber threats. What's more, lawful regulations like CCPA and the HIPAA Privacy Rule dictate companies to protect confidential customer data.

My first pick for identity theft protection for business is Aura. The well-rounded solution offers a long list of features and tools to minimize the risk of identity theft. If your business has already fallen victim to the crime, it also has generous insurance for you to recoup your losses.

However, you may consider alternatives like Norton with Lifelock, which provides one of the best antiviruses, and Surfshark, which also offers a top VPN. IDShield has one of the best customer assistance for stolen identity recovery, so all of these services provide benefits according to your demand.

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