Live Nation has just been hit with another class action lawsuit over April’s massive Ticketmaster data breach. The filing blames Ticketmaster for failing to protect the personal data of hundreds of millions of users.
In April, the hacker collective ShinyHunters accessed Ticketmaster’s database and harvested the full names, addresses, emails, phone numbers, and credit card information of up to 560 million customers.
Ticketmaster and its parent company, Live Nation, took two months to actually discover the breach and waited another two to notify users.
Already in May, a California law firm filed a class action lawsuit against the conglomerate, accusing it of failing to “properly secure and safeguard” its customers’ personally identifiable information.
Now, Ticketmaster is facing another similar lawsuit. Filed late last week in California Federal Court, it alleges negligence and seeks unspecified damages of at least $5 million on behalf of millions of users.
The lawsuit provides a reminder that ShinyHunters had posted a large swath of stolen data on the hacker marketplace BreachForums. The threat actor aimed to sell the data for $500,000.
According to the plaintiffs, this is “a clear indication that the data breach was for the purpose of using <...> personal information to perpetuate identity theft and other fraud.”
Modern cybercriminals are indeed leveraging stolen information to devise increasingly complicated schemes featuring deepfake technology and AI-powered password cracking.
Users “now face years of constant surveillance of their financial and personal records,” the complaint states.
Plus, data thieves, armed with the acquired data, can commit various crimes, such as opening new financial accounts, taking out loans, and filing fraudulent tax returns – all under the victims' names.
ShinyHunters, which posted Ticketmaster customers’ data for sale, is known for carrying out multiple high-profile data breaches, including Microsoft, Mashable, Pluto TV, AT&T, T-Mobile, and others.
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