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RoboForm vs Bitwarden: which one should you pick?


RoboForm and Bitwarden are both heavyweights in the password management arena. They boast strong security, diverse features, and affordable pricing. Both also have free versions for users to test drive before committing to paid plans.

However, they have their differences, too – RoboForm is closed-source, while Bitwarden is an open-source solution. At the same time, Bitwarden’s users have also brought up their frustration with its restrictive and less-than-seamless features.

So, taking everything into account, which is the better password manager? This RoboForm vs Bitwarden comparison will clear things up. Let’s find out which has better security, features, pricing, usability, customer support, and more.

RoboForm vs Bitwarden – an overview

RoboFormBitwarden
⭐ Rating:
4.7
3.8
🥇 Overall rank:#3 out of #15#10 out of #15
🔥 Coupons:RoboForm coupon 42% OFFBitwarden Coupon 53% OFF
💵 Price:From $1.15/monthFrom $0.83/month
✂️ Free version:YesYes
🔒 Encryption:AES256AES 256-bit
🖥️ Platforms:Windows, macOS Android OS, iOSWindows, macOS, Linux, Android, iOS
🌐 Browser extensions:Chrome, Firefox, Opera, Microsoft Edge, and SafariChrome, Firefox, Edge, Opera

Which one is more secure?

The RoboForm vs Bitwarden security faceoff is quite evenly matched as both have a lot to offer. The password managers also share many similarities regarding security, including 256-bit AES encryption and various multi-factor authentication (MFA) methods to guard your vault.

Where they differ is that RoboForm has a more user-friendly privacy policy. However, its lack of independent security audits is a sore point. In contrast, Bitwarden’s privacy policy is more invasive. But, on the plus side, it has been audited by third-party firms.

Encryption

RoboForm and Bitwarden handle encryption in a rather similar manner. To start, the two password managers are zero-knowledge encryption solutions, so all encryption and hashing of data are done locally on your device, and only encrypted data is sent to their servers. At the end of the day, you’re the only one with access to your vault.

Additionally, both password managers use 256-bit AES encryption to protect your vault, and PBKDF2 SHA256 to derive your encryption key. The latter, however, is where their difference lies.

In RoboForm’s case, its hashing algorithm is on the weaker side at just 4096 iterations. In contrast, Bitwarden’s default iteration count is 100,000, but you also have the option to configure the number.

Bear in mind that higher numbers would be more successful in slowing down brute force attacks. However, at the same time, higher iterations may adversely affect performance as well.

Multifactor security

Multi-factor authentication (MFA) functions as a pivotal extra layer of protection that defends against breaches. With it, you’ll need to verify your identity using two or more methods to access your vault.

RoboForm supports all the major two-factor authentication (2FA) methods on its paid plans. Barring hardware keys like YubiKey, all other common apps such as Google Authenticator, Microsoft Authenticator, and Authy are allowed. RoboForm also allows SMS verification, but it’d be best to steer clear of this as it’s one of the least secure 2FA methods.

As for Bitwarden, free users can set up two-step logins with emails and authentication apps. Meanwhile, users on Premium get 2FA with YubiKey, FIDO2, Duo, email, and authentication apps.

To sum it up, both password managers did well in supporting various authentication methods. This way, the risks of compromised passwords are greatly reduced.

Data storage

It’s very common for password managers to double as a secure cloud storage vault for other sensitive data, too. In RoboForm’s case, you get Safenotes. This is similar to a digital notebook that’s encrypted to shield the content from prying eyes.

Here, you can store safe combinations, software activation codes, and insurance policies. However, media like videos and photos aren’t supported. For those items, RoboForm recommends GoodSync instead.

Bitwarden, on the other hand, offers its paid users 1GB of encrypted storage. There’s an option to purchase additional storage in 1GB increments as well. However, there are a few caveats.

First, the storage could only be utilized if you save the files as attachments, which is far from intuitive. Plus, restrictively, each file has to be under 500MB or 100MB if you upload from a mobile device.

Overall, RoboForm has a slight edge because its data storage is user-friendlier compared to Bitwarden’s clumsy approach.

Privacy policy

Both RoboForm and Bitwarden don’t miss out on the chance to collect data, either. Between the two, Bitwarden is more aggressive with its data collection.

RoboForm collects basic user information, including email addresses, names, operating systems used, and addresses. However, as far as privacy policies go, RoboForm’s is standard and above board. Plus, it’s transparent about how and what it collects. For certain data, you even have control over how it's handled and shared.

Conversely, Bitwarden is a bit of a shark when it comes to data collection. Among other things, it logs:

  • Personal identifiers including name, address, IP address, and email address
  • Financial information like billing data
  • Employment information like the name of your employer

Bitwarden isn’t very discriminating in how it uses the data, too. Ambiguously, your user data could be shared for legal purposes, emergencies, and to “protect the security and integrity of the Site or Bitwarden service.” Plus, information could also be shared with third parties like subsidiaries, affiliates, and partners.

Third-party security audits

Frequent independent security audits keep a password manager up to the standard. Unfortunately, RoboForm isn’t very forthcoming in this regard – the password manager doesn’t disclose whether it has been audited by independent firms.

What we do know is that it has SOC 2 certification on its servers. And these servers are located in a secure Tier 1 facility in Virginia, United States. The facility is also surrounded by armed guards, backup generators, and connections to Internet backbones.

In stark contrast, Bitwarden is SOC Type 2 and SOC 3 compliant. Moreover, it has completed multiple security assessments and penetration tests by security firms Insight Risk Consulting and Cure53. Additionally, since it’s an open-source solution, its source code is available online for review. And, to top it all off, Bitwarden has a public bug bounty program on HackerOne, too.

In brief, Bitwarden has the lead here thanks to its transparent and regular independent security audits.

RoboForm vs Bitwarden: features overview

RoboForm comes out top in the Bitwarden vs RoboForm feature comparison even though both password managers offer a wide range of handy password management features. RoboForm’s features are more intuitive and functional compared to the latter. This is especially obvious when we look at their password-sharing and auto-filling features.

Password importing

It’s a no-brainer for password managers to provide password-importing features to make it easier for users to switch to their respective services. In RoboForm’s case, it allows bulk password importing from various sources. This includes:

  • Browsers like Chrome, Firefox, Safari, Opera, and Edge
  • Other password managers such as Bitwarden, NordPass, and Keeper
  • CSV files

The importing process is straightforward and requires just a few clicks when prompted.

RoboForm password import

Bitwarden, meanwhile, allows password importing from an even longer list. You can count RoboForm, Chrome, and CSV, as well as JSON files, among the entries in the list.

Bitwarden password import

However, a big letdown here is that Bitwarden doesn’t support bulk import for file attachments. Instead, all file attachments must be manually migrated to your Bitwarden vault. Plus, Bitwarden’s importing process is slightly clunkier and time-consuming.

Overall, both password managers get a gold star for offering extensive password-importing options. However, RoboForm has a slight lead because of its more intuitive process.

Account and password recovery

Don’t beat yourself up if you’ve lost or forgotten your master password – both RoboForm and Bitwarden are rather lenient and accommodating in this regard, with a few helpful recovery methods on offer.

For RoboForm’s paid users, there’s an option to pick an emergency contact who can access your account and download your data. However, the contact must have a RoboForm account. Additionally, if you’ve enabled biometrics on your mobile app, RoboForm lets you use it to restore your password, too.

As for Bitwarden, you’ll be issued a recovery code when you set up 2FA. Make sure to hold on to this code, as you’ll need it to recover your account if you’ve forgotten your master password.

Alternatively, if you’ve set up a master password hint, you can request for it to be emailed to you. Otherwise, you can appoint an emergency contact to get Read or Takeover access to your vault.

Password generator

To quickly create unique and strong passwords, you need a password generator. This is a standard tool that you can find in most quality password managers’ packages.

With RoboForm’s password generator, you can include or exclude upper and lower case letters, numbers, hexadecimal, and symbols. However, its main appeal is that you can generate up to 512 characters per password. That’s one password that will take forever to crack!

roboform password generator

Similarly, Bitwarden’s password generator also allows all sorts of customizations. For instance, you can choose between passwords and passphrases, which are capped at 128 characters and 20 words, respectively. Other than that, you can include or exclude capitalizations and numbers, too.

Password generator on Bitwarden

All in all, both password generators will help to swiftly and easily create random passwords that are difficult to hack. That said, RoboForm’s password generator has a narrow edge because it’s more customizable and has a higher character limit.

Password sharing

When it comes to Bitwarden vs Roboform password sharing feature, RoboForm comes out ahead by a large margin.

RoboForm lets you easily share passwords using just a link sent via email. You have the option to modify permissions as well as revoke access at any time. You can even share folders, too. The one caveat is that your recipient must have a RoboForm account. Since the password manager has a free tier, this should be easy enough.

RoboForm password sharing

In stark contrast, Bitwarden’s password-sharing feature is highly restrictive. For starters, free users can forget about it since it’s only for paid users. Even then, Premium accounts can only share passwords with one other user. You’ll need to be on its Families plan to share with up to six users.

Bitwarden password sharing

To sum up, RoboForm’s password sharing is considerably more intuitive and flexible, making it one of the more recommended password managers for families. Conversely, Bitwarden’s version is far too limiting to be of any good use.

Autofill

Both RoboForm and Bitwarden have autofill to make login, payment, and other form-filling processes easier, faster, and more secure. Unfortunately, Bitwarden’s autofill feature doesn’t live up to its potential.

With RoboForm, its autofill feature takes care of all the heavy lifting on your behalf. Just click on the RoboForm icon, and it’ll fill in all the relevant fields and submit the form for you. It does this for all your login credentials, payment details, personal details, and more.

In comparison, Bitwarden’s autofill feature is far less intuitive. You’ll need to click your way through the process: right-click the box, click on Bitwarden’s icon, search for the right login entries, and, finally, click autofill. This, essentially, makes it more trouble than it’s worth.

In brief, it’s an easy victory for RoboForm. Compared to Bitwarden’s clunky version, its autofill feature does exactly what it should: simplifies and expedites form-filling processes in a secure manner.

Plans and pricing

The RoboForm vs Bitwarden pricing match ends with a tie as both have their strengths and shortfalls. Although both offer free plans, RoboForm also further encourages risk-free trials by offering a 30-day money-back guarantee. Plus, the provider packs its plans with generous features.

Contrastingly, Bitwarden has cheaper plans but the features included are more sparse. Additionally, its 30-day refund policy is somewhat arbitrary as you’d need to contact customer support to request cancellation.

PlanRoboFormBitwarden
Free$0.00$0.00
Everywhere/Premium$1.15/month$0.83/month
Family/Families$2.30/month (5 users)$3.33/month (6 users)
Try RoboFormTry Bitwarden

RoboForm pricing

RoboForm has a lineup of plans for personal and business purposes. Personal users can choose among:

  • RoboForm Free
  • RoboForm Everywhere – $1.15/month for 1 user
  • RoboForm Family – $2.30/month for 5 users

The RoboForm Free plan introduces the password manager’s service and potential, but it offers only core features. To access the full list of features, you’ll need to upgrade to Everywhere. This plan is for one user and comes with unlimited logins, password audit, emergency access, cloud backup, 2FA, and secure shared folder.

If you’re sharing a plan with others, Everywhere Family can fit up to five users. It offers all the same features that you’d find in the Everywhere plan.

Learn more in our dedicated RoboForm password manager review.

Bitwarden pricing

Similarly, Bitwarden also has three personal plans:

  • Bitwarden Free – $0.00
  • Bitwarden Premium – $0.83/month for 1 user
  • Bitwarden Families – $3.33/month for 6 users

The free plan comes with only bare-bones features. It’s a good trial plan to test out the provider but too limiting for everything else. To enjoy features like a two-step login with more authentication methods, 1GB of storage space, and priority support, you’ll need to subscribe to its Premium plan.

Meanwhile, Families offers pretty much the same features as Premium, but it can accommodate up to six users. Plus, unlimited password sharing among the six users is allowed.

For more information, visit our in-depth Bitwarden review.

Platforms, interface, and ease of use

The duo works on all the major operating systems and web browsers on the market when it comes to compatibility.

RoboFormBitwarden
Supported OSWindows, macOS, Linux, Android, iOSWindows, macOS, Linux, Android, iOS
Browser extensionChrome, Safari, Firefox, Opera, EdgeChrome, Safari, Firefox, Opera, Edge, Brave
Number of usersUp to 5Up to 6

However, ease of use is where RoboForm overtakes Bitwarden with considerably more user-friendly interfaces and functional apps. Meanwhile, Bitwarden’s interfaces are archaic and harder to navigate.

Desktop apps

Both RoboForm and Bitwarden offer mobile apps compatible with Windows, macOS, and Linux devices. Whether you opt for RoboForm or Bitwarden, the installation and setup processes involve just a few clicks here and there when prompted. However, RoboForm has the advantage here because it’s more functional and easier to use.

RoboForm’s desktop apps for the different operating systems all look rather similar to each other. At any rate, your app will be minimalistic, streamlined, and intuitive, however, you’ll need a minute to get used to it.

roboform desktop

Bitwarden’s desktop apps, meanwhile, look more dated. They’re also not as easy to get around, and you’ll need to do some serious clicking to get to an item. However, on the bright side, the apps are clean and not too complicated to figure out.

Bitwarden-desktop-app

Overall, both password managers’ desktop apps are solid platforms for password management. However, RoboForm’s versions win the day with their ease of use.

Browser extensions

As is standard for any reputable password managers, RoboForm and Bitwarden support all the main browsers, including Chrome, Safari, and Firefox. The setup process is basically just a click or two and could be done in seconds.

In a similar fashion, and quite common among password managers, both providers’ functionalities are heavily tied to their web apps. On the extensions alone, you’ll only get key features like autosave, autofill, and password generator.

Mobile apps

When it comes to RoboForm and Bitwarden’s mobile apps, installation involves just downloading your chosen app from the Apple App Store or the Google Play Store.

With RoboForm, you’ll find that its mobile apps for iOS and Android look very similar. Sleek, responsive, and user-friendly, you can get all the basic password management tasks done on the app itself. However, don’t expect the full range of features as only core ones like autofill, password generator, and password audit are available on mobile.

Roboform Logins section on mobile

Quite similarly, Bitwarden’s mobile apps also only offer basic functionalities. You get autofill, password sharing, and a password generator. That’s about the entire list.

Bitwarden's iOS app

Look-wise, Bitwarden’s apps for iOS and Android are pretty identical. The design for the apps is clean enough, but it certainly isn’t going to wow you with its aesthetic prowess. Instead, the apps are more plain and utilitarian than anything else.

Customer support

RoboForm’s customer support is significantly more accessible than Bitwarden’s. Both live chat and online support are available.

With RoboForm, the available support options depend on your subscription tier. All users get 24/7 ticket support but only paid users get priority online support and live chat support during business hours. Outside of those hours, you can try RoboForm’s Help Center, User Manual, and Tutorials. Here, you’ll find helpful articles with step-by-step guides and images.

Contrastingly, Bitwarden has no real-time support options. Instead, your channels are limited to just email, community forums, and weekly live Q&A sessions. None of them is a good option for quick assistance. Luckily, its knowledge base is well-stocked with articles. That said, most of its articles come across as rather plain and technical, with no accompanying images/videos.

To sum up, RoboForm’s easily accessible customer support gives it the upper hand in this round of the faceoff.

RoboForm vs Bitwarden – which one to choose?

CategoryRoboFormBitwarden
Features
Pricing & plans
Security
User-friendliness
Customer support
Compatibility

All things considered, RoboForm is a better password manager than Bitwarden. It has better and more functional features, user-friendlier interfaces, and more helpful customer support. Overall, if you’re looking for the best password manager, it’s one of the options to consider.

As for Bitwarden, it’s very much on par with RoboForm in terms of security and affordability. However, its restrictive features, lackluster interfaces, and absent real-time support are too significant to be ignored.

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