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Keeper vs Zoho Vault: which is better for password manager?


If you’re looking for a password manager to manage and store your credentials securely, Keeper and Zoho Vault are up for the job. However, while they might serve the same purpose, they’re far from identical.

Keeper is a super popular provider that puts security first. It also offers robust features at very affordable pricing. Meanwhile, Zoho Vault is a budget solution with some great security measures. However, its feature lineup is on the slimmer side.

So, which is the better password manager? Find out in this Keeper vs Zoho Vault comparison. Let’s see how they match up when it comes to security, features, pricing, usability, and more.

Keeper vs Zoho Vault – an overview

KeeperZoho Vault
⭐ Rating:
4.6
3.6
🥇 Overall rank:#4 out of #18#16 out of #18
🔥 Coupons:Keeper coupon 50% OFFCybernews Password Manager Coupons
💵 Price:From $1.46/monthfrom $0.90/month
✂️ Free version:YesYes
🔒 Encryption:AES-256AES 256-bit
🖥️ Platforms:Windows, macOS, Linux, Android, iOSWeb app, Android, iOS
🌐 Browser extensions:Chrome, Firefox, Safari, Opera, Edge, Internet ExplorerChrome, Edge, Firefox, Brave, Vivaldi, Safari, Opera

Keeper vs Zoho Vault: which one is more secure?

Keeper is the more secure password manager in the Keeper vs Zoho Vault security comparison. Although, both providers put security as item number one on the priority list.

In Keeper’s case, it has all the bases covered with unyielding 256-bit AES encryption, flexible multi-factor authentication (MFA), safe data storage, and transparent procedures as well as policies.

Meanwhile, Zoho Vault has all the key security measures. However, it also has a few loopholes that could leave it vulnerable. Its ambiguous shared privacy policy and independent audit reports, especially, are a huge hit to its security and credibility.

Encryption

Both Keeper and Zoho Vault use 256-bit AES encryption to protect your data. That is one of the most secure encryption algorithms out there.

In its own words, Keeper is “fanatical” about security. It uses 256-bit AES encryption alongside PBKDF2 with default 1,000,000 iterations. With that impressive number of iterations, it’d be nearly impossible for hackers to obtain your password through brute-force attacks.

Likewise, Zoho Vault also protects your vault using 256-bit AES encryption and PBKDF2 with HMAC-SHA256. However, it doesn’t elaborate on the iterations used beyond a rather vague claim of “large iterations.”

In any case, both password managers were built on zero-knowledge architecture, so all encryption is done on the client side. Hence, the companies and their employees can’t access your data.

Overall, you can be sure that you’ll get top-of-the-line encryption with both password managers. But, Keeper’s excellent number of iterations for PBKDF2 alone is enough to give it the edge.

Multi-factor security

Multi-factor authentication (MFA) provides a critical additional layer of security by requiring multiple methods of identity verification before granting access to the vault. It’s a neck-and-neck Zoho Vault vs Keeper match for this round since both offer a wide range of authentication methods.

Keeper provides all the common two-factor authentication (2FA) options. This includes:

  • TOTP generator apps such as Google Authenticator and Microsoft Authenticator
  • Duo Security
  • RSA SecurID
  • Keeper DNA using smart wearables like Apple Watch
  • U2F-based physical keys such as YubiKey

Zoho Vault is equally generous with its authentication methods, too. You can count Zoho OneAuth (its proprietary MFA app), Google Authenticator, and QR code among the options offered.

Additionally, both offer SMS verification, too. However, it’s best to keep clear of this method as SMS verification is one of the least secure 2FA methods.

Data storage

Most top password managers also double as a secure cloud storage vault. And that holds true for Keeper and Zoho Vault, too. However, between them, Keeper offers a more user-friendly and generous storage solution.

With Keeper’s Family plan, you get 10GB of storage that you can use to store all sorts of sensitive documents. For instance, things like safe combinations, passport scans, and photos can all be stored in your vault.

Zoho Vault, too, lets you store these items in your vault. However, you’ll need to save them as attachments, which is a rather unintuitive and unnecessary step. Worse still, each attachment must be under 2MB. In this day and age, that’s absurdly low. If you save an HD photo, you’ve already reached the cap.

Privacy policy

Keeper’s privacy policy is reasonable and standard for the tech industry. It’s also very upfront about what it collects. For instance, it tells you that it logs “limited personal information” like username, email address, and phone number. Additionally, it also collects aggregate user statistics and website traffic.

In contrast, Zoho Vault is more sly in this regard. First, it shares a general policy with the entire Zoho company, which offers a long list of products. The broad blanket approach means that it’d be tricky to identify the exact terms/clauses that apply specifically to Zoho Vault.

In any case, you can expect it to collect:

  • Personal data like name and contact information
  • Billing details
  • Interaction and usage data
  • Information collected from third parties

Overall, Keeper takes the win with its straightforward and transparent privacy policy. Meanwhile, Zoho Vault’s shared policy is far too ambiguous.

Third-party security audits

Independent security audits are crucial to examine a password manager’s overall security health as well as identify vulnerabilities. In this respect, Keeper soundly trounced Zoho Vault.

First, Keeper is certified as SOC 2 Type 2, FIPS 140-2, and ISO 27001 compliant. On top of that, the password manager also partners with security firm Bugcrowd for its Vulnerability Disclosure Program, where the public can report any bug it finds.

In very stark contrast, Zoho Vault’s security assessments were only very briefly mentioned on Zoho’s website. Worse still, Zoho adopts the blanket approach again, so there is no way to sift through the already-measly compliance and audit information to find the ones relevant to Zoho Vault.

Keeper vs Zoho Vault: features overview

There isn’t much of a heated Keeper vs Zoho Vault match when it comes to feature comparison since Keeper has a clear win. Keeper loads its plans with plenty of advanced features that are functional and versatile.

On the other hand, Zoho Vault has significantly fewer features. The password manager is also strict about how they should be used. Additionally, many of the features – whether core or secondary ones – are only available to those on its most expensive subscriptions.

Password importing

Keeper and Zoho Vault have all the mainstream browsers, file formats, and password managers covered when it comes to password importing. However, Keeper has a narrow advantage since it supports imports from the very popular Safari browser, but Zoho Vault doesn’t.

With Keeper, you can easily jump ship from your current password management solution. For starters, its Keeper Importer can automatically import unprotected passwords from browsers like Chrome, Firefox, Edge, and Safari.

keeper import

Besides that, Keeper supports importing from plenty of other password managers, too. This includes Zoho Vault, RoboForm, and KeePass. Alternatively, you can also import your passwords using CSV, Excel, JSON, and Commander CLI.

Similarly, Zoho Vault also allows imports from browsers like Chrome, Firefox, and Edge. Just note that Safari isn’t on the list of supported browsers.

Other than that, it allows imports from other password managers like Keeper, Dashlane, and NordPass. Otherwise, you can import using a CSV file, too.

Account and password recovery

Keeper is considerably more forgiving if you lose or forget your password. It has several account and password recovery methods.

First, all new Keeper accounts must set up a security question. Additionally, you can also pick up to five people who can access your vault in case of an emergency, which would come in handy if you forget or lose your master password.

Keeper password recovery

In stark contrast, users on Zoho Vault’s Free and Standard plans have no option to recover passwords. You can only reset your master password, but this would mean losing access to all personal passwords.

But, not all hope is lost since an encrypted HTML file of the vault content will be sent to your email. So, if you do miraculously recall the forgotten master password, you can still recover the passwords.

Meanwhile, Zoho Vault’s emergency contact feature is only available for those on its Professional and Enterprise plans.

Password generator

Password generator is pivotal in quickly generating unique and strong passwords that are difficult to crack. Keeper and Zoho Vault’s generators are almost identical except in looks.

Both providers’ password generators can create passwords of up to 100 characters. That’s a high enough limit to make your passwords difficult to be guessed or cracked.

Keeper password generator

In terms of customizations, the pair allows quite a bit of control and offers the typical options. You can set the length and type of characters to include, such as uppercase or lowercase letters, numbers, and special characters.

Overall, it’s a draw for this round of Keeper vs Zoho Vault. Both providers’ password generators work exactly as they should and are extremely helpful for password management.

Password sharing

With Keeper’s One-Time Share feature, you can securely and seamlessly share records with anyone for a set time via a link. And you can send the link through a variety of secure channels such as QR code scan, airdrop, email, and SMS.

Additionally, One-Time Shares are device-locked so that only the original recipient can access the data. Plus, all server requests are signed with elliptic-curve cryptography (ECDSA) – a highly-secure form of digital signature.

keeper one time share

As for Zoho Vault, it has advanced sharing features that grant plenty of control over user management. Some highlights include password requests, access trackers, multi-level access filters, and request-release workflows.

password sharing feature

However, there’s one big caveat: the features are only available to paid users. But not just any paid user will get the full range of features. Instead, only Enterprise users will get the whole nine yards.

In brief, Keeper’s more accessible sharing feature secured its win in this Keeper vs Zoho Vault faceoff.

Autofill

Autofill helps to facilitate and hasten form-filling processes by automatically filling them up with your saved credentials. Between them, Keeper’s autofill is significantly more intuitive and helpful.

Keeper’s KeeperFill automatically fills in all saved credentials, including usernames, passwords, and payment details. It’s available directly through Keeper’s app but can also be downloaded either as a browser extension or as a system-tray item. Alternatively, you can also set up hotkeys to launch KeeperFill immediately.

Meanwhile, Zoho Vault’s autofill is far less intuitive. You first need to right-click on the login field, scroll down to Zoho Vault, pick your password, and then click either Login to sign in or Fill to fill in the credentials.

Moreover, Zoho Vault’s autofill is currently only available for login forms but not any other forms. According to its team, it “will try to roll it out in 2022”, but, so far, there has been no change to the status yet.

Plans and pricing

Keeper has the lead in the Keeper vs Zoho Vault pricing comparison, but both have their strong points. Keeper has various plans catering to individuals, families, and businesses. The password manager is also cheaper if you have multiple users. Additionally, Keeper packs its plans with generous features.

Meanwhile, Zoho Vault’s strength lies in the fact that it offers a free plan and a cheaper single-user plan, though their features are on the skimpy side. It’s also worth noting that, restrictively, those are the only options for personal users. If you need to accommodate more users, the price will surge quickly.

PlanKeeperZoho Vault
Free$0.00$0.00
Unlimited/Standard
$1.46/month (1 user)$0.90/month (1 user)
Family/Professional
$3.12/month (5 users)$4.50/month (1 user)
Try KeeperTry Zoho Vault

Keeper pricing

Keeper has a wide selection of plans for individuals, businesses, and enterprises. For personal users, it offers these options:

  • Keeper Free
  • Keeper Unlimited – $1.46/month for 1 user
  • Keeper Family – $3.12/month for 5 users

For lone users, Keeper Unlimited is the best plan. It supports unlimited devices and comes with things like unlimited password storage, secure sharing, 2FA, KeeperFill, password generator, and emergency access.

For families or you simply want to share your account with others, upgrade to Keeper Family. It comes with all the same features as Keeper Unlimited as well as five private vaults and 10GB of secure file storage. You can also share folders and manage permissions. Plus, there's a 30-day free trial and a limited free version.

Zoho Vault pricing

Zoho Vault also offers two plans for personal users:

  • Free Forever – $0.00
  • Standard – $0.90/month for 1 user

Free Forever is a good way to test Zoho Vault’s services, but you’ll need to fork out for Standard to get all the necessary password management features. The plan supports one user and includes things like secure password-sharing, one-time sharing with third parties, and password expiration alerts.

However, if you have multiple users, you could also get its business plan, Professional. The plan is priced at $4.50/month for each user, and you’ll need a minimum of five users. It has everything in Standard and a few exclusive features like folder sharing, a scheduler for reports, and breached password alerts.

Visit our Zoho Vault review to learn more.

Platforms, interface, and ease of use

Keeper and Zoho Vault both work with all the popular operating systems and browsers. They’re also rather on par with each other when it comes to functionalities and user-friendliness.

However, Keeper’s key advantage for this round of Keeper vs Zoho Vault lies in its excellent desktop apps. Meanwhile, Zoho Vault dropped the ball in this regard and completely omitted to offer desktop apps.

KeeperZoho Vault
Supported OSWindows, macOS, Linux, Android, iOSWeb app, Android, iOS
Browser extensionChrome, Safari, Firefox, Opera, Edge, Internet ExplorerChrome, Safari, Firefox, Edge, Brave, Vivaldi
Number of usersUp to 5-

Desktop apps

Keeper’s desktop apps are available for Windows, macOS, and Linux devices. Regardless of the operating system, the setup/installation process is simple and quick. It involves just a few steps and they’re mostly just clicking when prompted.

Visually, Keeper’s desktop apps get top marks. All the features are carefully organized, and you’ll find quick access to the main tools on your left. Sleek, modern, and intuitive, it’s quite obvious that they were designed with user-friendliness in mind.

Keeper desktop app

On the other hand, Zoho Vault doesn’t offer desktop apps at all. Instead, you can only manage your credentials either on its web application or mobile app.

Overall, it’s a clear path to victory for Keeper. And, while it might have won this Keeper vs Zoho Vault round by default, it’s worth emphasizing that Keeper’s desktop apps have no trouble keeping pace with other top password managers’ versions.

Browser extensions

Whatever browser you’re using, chances are that both Keeper and Zoho Vault offer an extension for it. After all, they have extensions for all the usual names like Chrome, Safari, and Firefox. Installation shouldn’t be an issue as well since you can add the extension to your browser with just a couple of clicks.

As for functionalities, you’ll only find the basic features on their extensions. For instance, autofill, autosave, and password generator. Other features are tied to their web apps, which is quite typical for browser extensions.

Mobile apps

To set up either Keeper or Zoho Vault’s app on your mobile device, head over to the Apple App Store or Google Play Store and download the app.

With Keeper, its Android and iOS mobile apps look rather different visually. However, both versions are responsive and intuitive. Another huge perk is that mobile apps have all the same features as Keeper’s web and desktop apps. The only exception to this is the password importing/exporting feature, which is understandable.

Keeper mobile app

Whereas with Zoho Vault, the functionalities that you get hinge on your mobile’s operating system. The Android app comes with just the bare bones like autofill and password generator. The iOS app, on the other hand, offers more features like password sharing, vault locking, and Siri shortcuts.

Zoho Vault for Android - Settings

To sum up, Keeper’s mobile apps, with their full-fledged features, offer a better password management experience compared to Zoho Vault.

Customer support

Keeper’s knowledge base should be the first stop in case of trouble. It’s home to heaps of guides, how-tos, and tutorial videos. Agent assistance, meanwhile, is available via its 24/7 ticketing system. Generally, Keeper’s agents are fast to reply and eager to help.

Zoho Vault, meanwhile, is available via email, ticket, and phone. However, note that phone support is only available on weekdays, and the call centers are based in the US, UK, India, and Australia.

Alternatively, you can also hit up the knowledge base that Zoho Vault shares with other Zoho products. The knowledge base is confusing and not well-organized, but there are some very helpful articles in there. Just make sure to check that those articles are meant for Zoho Vault.

Overall, Keeper and Zoho Vault are pretty much on equal footing in terms of customer support. Keeper offers better support quality and knowledge base, but Zoho Vault has more support options.

Keeper vs Zoho Vault – which one to choose?

CategoryKeeperZoho Vault
Features
Pricing & plans
Security
User-friendliness
Customer support
Compatibility

All things considered, Keeper is a better password manager than Zoho Vault. From its robust security to its rich features and excellent ease of use, Keeper’s well-rounded service means it absolutely deserves the top spot.

As for Zoho Vault, it certainly has its assets like very flexible MFA, advanced password sharing feature, and cheap entry pricing. However, for most users, its lapses in various areas are too serious to be overlooked.

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